System for customized messaging presentation based on called-party voice-over-Internet-protocol settings
    1.
    发明申请
    System for customized messaging presentation based on called-party voice-over-Internet-protocol settings 审中-公开
    基于被叫方Voice-over-Internet协议设置的自定义消息呈现系统

    公开(公告)号:US20070147349A1

    公开(公告)日:2007-06-28

    申请号:US11318673

    申请日:2005-12-27

    IPC分类号: H04L12/66

    摘要: A method for customized messaging presentation based on called-party voice-over IP (VoIP) settings in a VoIP telephony system includes determining settings for a calling party based on parameters associated with the calling party, where the parameters are stored in an address book accessible to a called party; storing the settings for the calling party; identifying the calling party calling the called party when the calling party initiates a call to the called party; applying the determined settings for the calling party to configure the call session; and responding to the calling party based on the applied settings.

    摘要翻译: 基于VoIP电话系统中的被叫方语音IP(VoIP)设置的用于定制消息呈现的方法包括基于与主叫方相关联的参数来确定主叫方的设置,其中参数被存储在可访问的地址簿中 到被叫方 存储呼叫方的设置; 当呼叫方发起对被叫方的呼叫时,识别呼叫被叫方的主叫方; 为呼叫方应用确定的设置来配置呼叫会话; 并根据应用的设置响应主叫方。

    System for prompting the caller before and after voice-over-internet-protocol call connection
    2.
    发明申请
    System for prompting the caller before and after voice-over-internet-protocol call connection 有权
    用于在通过互联网协议通话连接之前和之后提示呼叫者的系统

    公开(公告)号:US20070147597A1

    公开(公告)日:2007-06-28

    申请号:US11318729

    申请日:2005-12-27

    IPC分类号: H04M3/42

    摘要: A method for interacting with a calling party during a call session in a VoIP system includes determining rules to apply to the call session before, during, and after the call based on parameters associated with the calling party or a called party, where the called party and the calling party participate in the call session; storing the rules in a database such as an address book; applying the determined rules to the calling party's incoming call; outputting a prompt to the calling party; and receiving the calling party's incoming call.

    摘要翻译: 在VoIP系统中的呼叫会话期间与主叫方进行交互的方法包括基于与主叫方或被叫方相关联的参数来确定在呼叫之前,之中和之后应用于呼叫会话的规则,其中被叫方 主叫方参与呼叫会话; 将规则存储在诸如地址簿的数据库中; 将确定的规则应用于主叫方的来电; 向主叫方输出提示; 并接收主叫方的来电。

    System for predefined voice-over-Internet-protocol call parameters
    3.
    发明申请
    System for predefined voice-over-Internet-protocol call parameters 审中-公开
    用于预定义的因特网协议通话参数的系统

    公开(公告)号:US20070147350A1

    公开(公告)日:2007-06-28

    申请号:US11318696

    申请日:2005-12-27

    IPC分类号: H04L12/66

    摘要: A method for configuring a VoIP system for pre-defined call parameters includes storing call setting parameters associated with a VoIP call session in an address book, where the parameters are associated with called party identification records stored in the same address book characterizing the called parties; transmitting, to a called party, a call from a calling party, where a called party identification record associated with the calling party is stored in the address book; determining the call setting parameters associated with the called party identification record; initiating a call session based on the call from the calling party; and adjusting one or more call session settings based on the determined call setting parameter.

    摘要翻译: 一种用于配置用于预定义呼叫参数的VoIP系统的方法包括将与VoIP呼叫会话相关联的呼叫设置参数存储在地址簿中,其中参数与存储在表征被叫方的相同地址簿中的被叫方识别记录相关联; 向被叫方发送来自呼叫方的呼叫,其中与所述呼叫方相关联的被叫方识别记录存储在所述地址簿中; 确定与被叫方识别记录相关联的呼叫设置参数; 基于呼叫方的呼叫发起呼叫会话; 以及基于所确定的呼叫设置参数来调整一个或多个呼叫会话设置。

    System and method of managing incoming telephone calls at a call center
    4.
    发明申请
    System and method of managing incoming telephone calls at a call center 失效
    在呼叫中心管理电话呼叫的系统和方法

    公开(公告)号:US20070047720A1

    公开(公告)日:2007-03-01

    申请号:US11214451

    申请日:2005-08-29

    IPC分类号: H04M3/00 H04M5/00

    CPC分类号: H04M3/523 H04M2203/2011

    摘要: A method of managing incoming calls is disclosed and includes receiving a telephone call. Further, the method includes offering a caller a bypass option to bypass an automated help application and placing the telephone call in a queue for a next available customer service agent. The method can also include prompting the caller for payment when the caller selects the bypass option. Further, the method can include indicating a current wait time when the bypass option is declined. Moreover, the method can include offering the caller an instant service option to directly connect the caller to a customer service agent. The method can also include prompting the caller for payment when the caller selects the instant service option and directly connecting the telephone call to a customer service agent.

    摘要翻译: 公开了一种管理来电的方法,包括接收电话呼叫。 此外,该方法包括向呼叫者提供旁路选项以绕过自动化帮助应用并将电话呼叫置于下一个可用的客户服务代理的队列中。 该方法还可以包括当呼叫者选择旁路选项时提示呼叫者进行支付。 此外,该方法可以包括指示旁路选项被拒绝时的当前等待时间。 此外,该方法可以包括向呼叫者提供即时服务选项以将呼叫者直接连接到客户服务代理。 该方法还可以包括当主叫方选择即时业务选项并直接将电话呼叫连接到客户服务代理时,提示呼叫者进行支付。

    System and method of presenting caller identification information at a voice over Internet protocol communication device
    5.
    发明申请
    System and method of presenting caller identification information at a voice over Internet protocol communication device 失效
    通过Internet协议通信设备在语音通话中呈现主叫方识别信息的系统和方法

    公开(公告)号:US20070047519A1

    公开(公告)日:2007-03-01

    申请号:US11214471

    申请日:2005-08-29

    IPC分类号: H04L12/66

    摘要: A method of providing caller identification information to a voice over Internet protocol (VoIP) telephone device is disclosed and includes receiving an incoming telephone call. The method also includes determining a destination VoIP telephone device associated with the incoming call. Further, the method includes populating a caller identification portal with a plurality of identification characteristics from a caller profile and presenting the caller identification portal to a display of the destination VoIP telephone device. The caller identification portal can include a first mode in which a partial caller identification portal is presented and a second mode in which a full caller identification portal is presented.

    摘要翻译: 公开了一种向因特网协议语音(VoIP)电话设备提供呼叫者识别信息的方法,并且包括接收呼入电话呼叫。 该方法还包括确定与该呼入呼叫相关联的目的地VoIP电话设备。 此外,该方法包括从呼叫者简档中填入具有多个识别特征的呼叫者识别门户,并将呼叫者识别门户呈现给目的地VoIP电话设备的显示器。 呼叫者识别门户可以包括其中呈现部分呼叫者识别门户的第一模式和呈现完整呼叫者识别门户的第二模式。

    System and method of publishing contact information
    6.
    发明申请
    System and method of publishing contact information 有权
    发布联系信息的系统和方法

    公开(公告)号:US20070189503A1

    公开(公告)日:2007-08-16

    申请号:US11345461

    申请日:2006-02-01

    IPC分类号: H04M1/00 H04M3/00

    摘要: A system and method of publishing contact information is disclosed. In a particular embodiment, the method includes receiving a command to publish a collection of contacts to a plurality of recipients, where the collection of contacts is associated with a network address book of a sender. The method also includes receiving a distribution list that identifies the plurality of recipients. Additionally, the method includes sending a notification to each of the plurality of recipients, where the notification includes an invitation to subscribe to the collection of contacts. The method also includes sending the collection of contacts to at least one of the plurality of recipients who subscribes to the collection of contacts.

    摘要翻译: 公开了发布联系人信息的系统和方法。 在特定实施例中,该方法包括接收将联系人集合发布到多个接收者的命令,其中联系人的集合与发送者的网络地址簿相关联。 该方法还包括接收标识多个接收者的分发列表。 此外,该方法包括向多个接收者中的每一个发送通知,其中通知包括订阅联系人的收集的邀请。 该方法还包括将联系人的集合发送到订阅联系人集合的多个接收者中的至少一个。

    Method and system for advanced voice over internet protocol (VoIP) emergency notification
    7.
    发明申请
    Method and system for advanced voice over internet protocol (VoIP) emergency notification 审中-公开
    高级语音互联网协议(VoIP)紧急通知的方法和系统

    公开(公告)号:US20070115930A1

    公开(公告)日:2007-05-24

    申请号:US11282134

    申请日:2005-11-18

    IPC分类号: H04L12/66

    摘要: An emergency system for advanced Voice over Internet Protocol (VoIP) emergency notification combines the utility of an alarm system with the flexibility of a VoIP telephone network to aid emergency authorities and those in need during an emergency within a locale such as a building. The alarm system and/or security personnel take control of the VoIP network in response to an emergency to notify the building users of the emergency. A VoIP call manager recognizes that a VoIP emergency call (such as a “911” call) has been placed through the VoIP network to the emergency authorities by either the alarm system or the security personnel and then routes another emergency call, in either interactive or audio-only mode, to onsite personnel and other parties interested in the emergency. The emergency call serves as a notification for its recipients to coordinate with the emergency authorities.

    摘要翻译: 高级语音互联网协议(VoIP)紧急通知的应急系统将报警系统的功能与VoIP电话网络的灵活性结合起来,以便在诸如建筑物等场所的紧急情况下帮助紧急当局和有需要的人员。 报警系统和/或安全人员响应紧急情况控制VoIP网络,通知建筑用户紧急情况。 VoIP呼叫管理者认识到VoIP警报系统或安全人员通过VoIP网络将VoIP紧急呼叫(例如“911”呼叫)发送到紧急当局,然后以互动或互动的方式路由另一个紧急呼叫 音频模式,对现场人员和其他对紧急情况感兴趣的方面。 紧急呼叫作为其接收者与应急机构协调的通知。

    System and method of managing telephone calls within a voice over internet protocol telephone system
    8.
    发明申请
    System and method of managing telephone calls within a voice over internet protocol telephone system 有权
    通过互联网协议电话系统在语音中管理电话的系统和方法

    公开(公告)号:US20070047532A1

    公开(公告)日:2007-03-01

    申请号:US11214477

    申请日:2005-08-29

    IPC分类号: H04L12/66

    摘要: A voice over Internet protocol (VoIP) telephone server is disclosed and includes a computer readable medium that is accessible to a processor. A centralized address book is embedded within the computer readable medium. Further, a computer program is embedded within the computer readable medium and the computer program utilizes the centralized address book to selectively restrict incoming telephone calls and outgoing telephone calls. The centralized address book can include a plurality of address books and each of the plurality of address books is associated with a corresponding VoIP telephone coupled to the VoIP telephone server. The computer program can include instructions to determine whether an address book only calling lock is on for the VoIP telephone. Moreover, the computer program can include instructions to determine whether an originating telephone number associated with an incoming telephone is stored within the centralized address book.

    摘要翻译: 公开了一种因特网协议语音(VoIP)电话服务器,并且包括可由处理器访问的计算机可读介质。 集中式地址簿嵌入在计算机可读介质内。 此外,计算机程序嵌入在计算机可读介质内,并且计算机程序利用集中式地址簿来选择性地限制进入的电话呼叫和呼出电话呼叫。 集中式地址簿可以包括多个地址簿,并且多个地址簿中的每一个与耦合到VoIP电话服务器的对应VoIP电话相关联。 计算机程序可以包括用于确定VoIP电话是否打开仅呼叫锁定的地址簿的指令。 此外,计算机程序可以包括用于确定与入局电话相关联的始发电话号码是否存储在集中式地址簿内的指令。

    System and method for facilitating a custom ring in connection with a call
    9.
    发明申请
    System and method for facilitating a custom ring in connection with a call 失效
    用于促进与呼叫有关的自定义铃声的系统和方法

    公开(公告)号:US20050175161A1

    公开(公告)日:2005-08-11

    申请号:US10774351

    申请日:2004-02-06

    摘要: A system and method are disclosed for facilitating a custom ring in connection with a call. A system that incorporates teachings of the present disclosure may include, for example, an electronic device operable to support telephonic communication. The electronic device may have a housing component at least partially defining an enclosure. A memory may be located within the enclosure and may be storing ring tone information representing a custom ring tone. The device may also have a user interface capable of receiving user inputs that could indicate, for example, a desire to place a call to a called party. In some embodiments, the device may have an output engine capable of initiating communication of the ring tone information to the called party such that a telephonic device of the called party outputs the select ring tone as an indication of the call.

    摘要翻译: 公开了一种用于促进与呼叫相关联的定制环的系统和方法。 结合本公开的教导的系统可以包括例如可操作以支持电话通信的电子设备。 电子设备可以具有至少部分地限定外壳的外壳部件。 存储器可以位于外壳内,并且可以存储表示定制铃声的铃声信息。 该设备还可以具有能够接收用户输入的用户界面,该用户输入可以指示例如向呼叫方发出呼叫的愿望。 在一些实施例中,设备可以具有能够发起呼叫铃音信息到被叫方的输出引擎,使得被叫方的电话设备输出选择铃音作为呼叫的指示。

    APPARATUS AND METHOD FOR MANAGING MEDIA CONTENT DELIVERY FOR MULTIPLE COMMUNICATION DEVICES
    10.
    发明申请
    APPARATUS AND METHOD FOR MANAGING MEDIA CONTENT DELIVERY FOR MULTIPLE COMMUNICATION DEVICES 有权
    用于管理用于多个通信设备的媒体内容传送的装置和方法

    公开(公告)号:US20100106769A1

    公开(公告)日:2010-04-29

    申请号:US12259490

    申请日:2008-10-28

    IPC分类号: G06F15/16

    摘要: A system that incorporates teachings of the present disclosure may include, for example, a server having a controller to monitor for a first adjustment made by a first communication device associated with a user where the first communication device is capable of presenting media content and where the first adjustment is associated with the presentation of the media content, determine a second adjustment to be made to a second communication device associated with the user where the determination is based at least in part on the monitored first adjustment where the second adjustment is associated with the presentation of the media content, and wirelessly communicate adjustment information to the second communication device that is representative of the second adjustment, where the adjustment information is adapted for allowing the second communication device to perform the second adjustment. Other embodiments are disclosed.

    摘要翻译: 包含本公开的教导的系统可以包括例如具有控制器的服务器,该控制器监视由与第一通信设备能够呈现媒体内容的用户相关联的第一通信设备进行的第一调整,并且其中 第一调整与媒体内容的呈现相关联,确定对与用户相关联的第二通信设备进行的第二调整,其中确定至少部分地基于所监视的第一调整,其中第二调整与 呈现媒体内容,并且将调整信息无线地传送到代表第二调整的第二通信设备,其中调整信息适于允许第二通信设备执行第二调整。 公开了其他实施例。