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11.发明授权公开(公告)号：US06421672B1
公开(公告)日：2002-07-16
申请号：US09361243
申请日：1999-07-27
IPC分类号： G06F1730
CPC分类号： G06F17/30395 , G06F17/30528 , G06F17/30755 , H04M2203/308 , Y10S707/99934 , Y10S707/99936
摘要： A telephone directory search method and system intelligently utilizes secondary information contained in subscriber listings to disambiguate search results and provide telephone number and other data associated with a desired party. Upon identification of more than one listing for a particular requested named party, the system searches through secondary information for each of the parties to identify distinguishing information which is solicited from the calling party. Thus, where there are multiple listings for a particular name, the system attempts to identify distinguishing categories of information such as location, department, terminal type, etc., helpful in refocusing the search and eliminating listings from further consideration. The system considers the size of the candidate list in providing prompts, enumerating secondary data for selection when there are few qualifying entries, while generally soliciting information pertaining to the identified category when there is a wide range of secondary information entries to be considered. To enhance user confidence in system understanding of name information, the system incorporates the name pronunciation used by the calling party in system formulation of prompts and announcements provided back to that caller.
摘要翻译： 电话簿搜索方法和系统智能地利用用户列表中包含的次要信息来消除搜索结果的歧义，并提供与期望方相关联的电话号码和其他数据。 在为特定请求的被命名方识别多于一个列表时，系统搜索每个方的辅助信息以识别从呼叫方请求的区别信息。 因此，在具有特定名称的多个列表的情况下，系统尝试识别诸如位置，部门，终端类型等的区别的信息类别，有助于重新聚焦搜索并消除进一步考虑的列表。 系统在提供提示时考虑候选列表的大小，在少数合格条目时列举辅助数据进行选择，而在存在要考虑的辅助信息条目的范围广泛的情况下，通常请求与所识别的类别相关的信息。 为了增强用户对系统理解名称信息的信心，系统将呼叫方使用的名称发音系统提供给提供给该呼叫者的提示和通知。
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公开(公告)号：US6167119A
公开(公告)日：2000-12-26
申请号：US006033
申请日：1998-01-12
CPC分类号： H04M3/38 , H04M3/2281 , H04M3/382 , H04M3/385 , H04M3/42 , H04M3/42017 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/42229 , H04M3/533 , H04M3/53383 , H04M7/06 , H04M7/12 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04Q3/0029 , H04Q3/0045
摘要： An intelligent telephone network provides personalized communication services based on subscriber prescribed double speech signal processing of utterances of both calling and answering parties on a subscriber line having multiple subscribers with a single directory number. Specifically, when one of the multiple subscribers has personalized voice mail service and a busy/no answer call is received, the network uses speech processing of an utterance of the calling party to identify a customer service profile of the called party in the terminating switch. This contains instructions inviting storage of a voice message left by the caller. Upon the subscriber going off-hook, the customer profile of the subscriber line is installed in the switch. The subscriber transmits an utterance and the personalized customer profile of the subscriber is identified by a virtual office equipment number and the profile installed in the switch. The subscriber may then retrieve the stored message.
摘要翻译： 智能电话网络基于在具有单个目录号码的多个订户的用户线上的呼叫和应答方的话语的用户规定的双语言信号处理来提供个性化通信服务。 具体地，当多个用户中的一个具有个性化语音邮件服务并且接收到忙/不应答呼叫时，网络使用主叫方的话语的语音处理来识别终止交换机中被叫方的客户服务简档。 这包含邀请存储呼叫者留下的语音消息的指令。 当用户摘机时，用户线路的客户资料安装在交换机中。 用户发送话语，并且用户的个性化客户简档由虚拟办公室设备号码和安装在交换机中的简档来标识。 订户然后可以检索存储的消息。
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公开(公告)号：US5771273A
公开(公告)日：1998-06-23
申请号：US596657
申请日：1996-02-05
CPC分类号： H04M3/42204 , H04M3/42 , H04M3/527 , H04M2201/40 , H04M2207/12 , H04M3/382 , H04M3/42323 , H04M3/56
摘要： A method and system is disclosed for accessing a remote personalized secretarial platform that permits a wide variety of functions with high flexibility, while being easily usable by an individual telephone subscriber. The platform can be accessed whenever the subscriber telephone is off-hook through a voice recognition monitor that monitors the subscriber line and is responsive to a preselected utterance to generate an access signal. Placed at the telephone switch facility, a monitor module is speech responsive individually to a plurality of lines that are off hook to generate signals that effect switch functions including bridging to the platform and modifying a subscriber switch feature profile.
摘要翻译： 公开了一种用于访问远程个性化秘书平台的方法和系统，其允许具有高灵活性的各种功能，同时易于由个人电话用户使用。 只要用户电话通过监视用户线路的语音识别监视器摘机，并响应于预先选择的话语来生成接入信号，则可以访问该平台。 放置在电话交换机设备处，监视器模块单独地响应于多个线路进行语音响应，这些线路被钩挂以产生影响交换机功能的信号，包括桥接到平台并修改订户交换机特征轮廓。
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公开(公告)号：US07027568B1
公开(公告)日：2006-04-11
申请号：US08948328
申请日：1997-10-10
IPC分类号： H04M1/64
CPC分类号： H04M3/493 , G10L13/00 , H04M1/72552 , H04M3/4938 , H04M2201/60
摘要： A server in a network gathers textual information, such as news items, E-mail and the like. From that information, the server develops or identifies messages for use by individual subscribers. The same server that accumulates the text messages or another server in the network converts the textual information in each message to a sequence of speech synthesizer instructions. The converted messages, containing the sequences of speech synthesizer instructions, are transmitted to each identified subscriber's terminal device. A synthesizer in the terminal generates an audio waveform signal, representing the speech information, in response to the instructions. In the preferred embodiment, the terminals utilize concatenative type speech synthesizers, each of which has an associated vocabulary of stored fundamental sound samples. The instructions identify the sound samples, in order. The instructions also provide parameters for controlling characteristics of the signal generated during waveform synthesis for each sound sample in each sequence. For example, the instructions may specify the pitch, duration, amplitude, attack envelope and decay envelope for each sample. The division of the text to speech synthesis processing between the server and the terminals places the cost of the front end processing in the server, which is a shared resource. As a result, the hardware and software of the terminal may be relatively simple and inexpensive. Also, it is possible to upgrade the quality of the synthesis by upgrading the server software, without modifying the terminals.
摘要翻译： 网络中的服务器收集文本信息，例如新闻项目，电子邮件等。 根据该信息，服务器开发或识别个人订户使用的消息。 在网络中累积文本消息或其他服务器的相同服务器将每个消息中的文本信息转换为语音合成器指令序列。 包含语音合成器指令序列的经转换的消息被发送到每个识别的用户的终端设备。 终端中的合成器响应于指令产生表示语音信息的音频波形信号。 在优选实施例中，终端使用级联型语音合成器，每个语音合成器具有存储的基本声音样本的相关词汇。 指令按顺序识别声音样本。 指令还提供用于控制在每个序列中的每个声音样本的波形合成期间产生的信号的特性的参数。 例如，指令可以指定每个样本的音调，持续时间，幅度，攻击包络和衰减包络。 服务器和终端之间的文本到语音合成处理的划分将前端处理的成本放在作为共享资源的服务器中。 结果，终端的硬件和软件可能相对简单和便宜。 此外，可以通过升级服务器软件来升级合成的质量，而无需修改终端。
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公开(公告)号：US06665377B1
公开(公告)日：2003-12-16
申请号：US09680620
申请日：2000-10-06
IPC分类号： H04M164
CPC分类号： H04M3/42204 , H04M1/271
摘要： A networked system of voice-activated dialers is described. When a calling party using a local voice-activated dialer utters a phrase which indicates that information to reach a called party may be available at a remote site, a network connection is established to the remote site, spoken words or phrases are transmitted to the remote site, and the called party information is obtained from the remote site. The called party information is used to provide additional networked services to the calling party such as call-completion, voice messaging, or paging. These additional networked services may use the Public Switched Telephone Network (PSTN) and an existing signaling network such as the Signaling System No. 7 network.
摘要翻译： 描述了一种联网的语音激活拨号系统。 当使用本地语音激活拨号器的呼叫方发出指示到达被叫方的信息的短语可能在远程站点可用时，向远程站点建立网络连接，将口头单词或短语发送到远程 站点，从远程站点获取被叫方信息。 被叫方信息用于向主叫方提供额外的网络服务，例如呼叫完成，语音消息或分页。 这些附加的网络服务可以使用公共交换电话网络（PSTN）和现有的信令网络，例如信令系统7号网络。
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公开(公告)号：US6101242A
公开(公告)日：2000-08-08
申请号：US997505
申请日：1997-12-23
CPC分类号： H04Q3/0045 , H04M3/38 , H04M3/42 , H04M3/42017 , H04M3/42229 , H04M3/533 , H04Q3/0029 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04M3/2281 , H04M3/382 , H04M3/385 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/53383 , H04M7/06 , H04M7/12
摘要： A telephone network provides personalized services based on voice identification of a person making or receiving a call. For example, when a person initiates a call, the network executes a speaker identification/verification procedure to identify the person as a subscriber. The identification/verification process provides a virtual office equipment number corresponding to the identified subscriber. The central office switch servicing the outgoing call receives this virtual number and uses it to retrieve a service profile associated with the subscriber. The switch provides a personalized telephone service to the subscriber during processing of the call, using the retrieved service profile. The personalized service may include a number of unique features, such as recording call related data together with data about the identification of the person. For home incarceration or the like, the service may entail monitoring speech communications to detect certain designated words and automatically terminate the call.
摘要翻译： 电话网络基于进行或接收呼叫的人的语音识别提供个性化服务。 例如，当个人发起呼叫时，网络执行说话者识别/验证过程，以将用户识别为用户。 识别/验证过程提供对应于所识别的用户的虚拟办公室设备号码。 服务于呼出呼叫的中心局交换机接收该虚拟号码并使用它来检索与用户相关联的服务简档。 交换机在处理呼叫期间使用所检索的服务简档为用户提供个性化的电话服务。 个性化服务可以包括许多独特的特征，诸如记录与呼叫有关的数据以及关于人的身份的数据。 对于家庭监禁等，服务可能需要监视语音通信以检测某些指定的单词并自动终止呼叫。
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公开(公告)号：US5978450A
公开(公告)日：1999-11-02
申请号：US828959
申请日：1997-03-28
CPC分类号： H04M3/42017 , H04M3/38 , H04M3/42 , H04M3/42229 , H04Q3/0029 , H04M2201/40 , H04M2207/12 , H04M3/2281 , H04M3/382 , H04M7/12
摘要： A telephone network provides personalized communication services based on a voice identification of the subscriber. When a person requests a service, the network executes a speaker identification/verification procedure to identify the person as a subscriber. A switching office utilizes profile data associated with the identified subscriber to control services over a predetermined communication link. For example, on an outgoing call over a telephone line, the speaker identification/verification process provides a virtual office equipment number corresponding the identified subscriber. The central office switch servicing the outgoing call receives the virtual office equipment number and uses that number to retrieve a service profile associated with the subscriber. The switch provides a personalized form of "dial tone" like service to the subscriber by processing the outgoing call using the profile. The personalized services to several subscribers sharing a common line. The network may monitor ongoing speech during a call, to ensure use of the service only by the identified subscriber, for example in a prison application. The network also can provide the personalized services in response to dial-up access and activation.
摘要翻译： 电话网络基于用户的语音识别提供个性化通信服务。 当个人请求服务时，网络执行说话人识别/验证过程以将该人识别为用户。 交换局使用与所识别的用户相关联的简档数据来控制预定通信链路上的服务。 例如，在通过电话线路拨出呼叫时，扬声器识别/验证过程提供对应于所识别的用户的虚拟办公室设备号码。 服务拨出呼叫的中心局交换机接收虚拟办公设备号码，并使用该号码来检索与订户相关联的服务配置文件。 交换机通过使用该配置文件处理呼出呼叫，向用户提供个性化的“拨号音”形式，例如服务。 个性化服务给几个用户共享共同点。 网络可以在呼叫期间监视正在进行的语音，以确保仅由所识别的用户（例如在监狱应用中）使用该服务。 该网络还可以提供个性化服务以响应拨号访问和激活。
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公开(公告)号：US06404858B1
公开(公告)日：2002-06-11
申请号：US09094725
申请日：1998-06-15
IPC分类号： H04M164
CPC分类号： H04M3/42017 , H04M3/2281 , H04M3/38 , H04M3/382 , H04M3/385 , H04M3/42 , H04M3/42059 , H04M3/42068 , H04M3/42102 , H04M3/4211 , H04M3/42229 , H04M3/533 , H04M3/53383 , H04M7/06 , H04M7/12 , H04M2201/40 , H04M2201/405 , H04M2207/12 , H04Q3/0029 , H04Q3/0045
摘要： A communication service loads subscriber profile information corresponding to an intended call recipient in a call processing register of a switch serving a link to a destination station and transmits a distinct predetermined call alert signal over the link to the destination station based on the loaded subscriber service profile information. The distinct call alert signal identifies the intended recipient subscriber.
摘要翻译： 通信服务将与预期呼叫接收者相对应的用户简档信息加载到服务于目的地站的链路的交换机的呼叫处理寄存器中，并且基于所加载的用户业务简档通过链路将目的地不同的预定呼叫警报信号发送到目的地站 信息。 不同的呼叫警报信号标识预期的接收者用户。
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19.发明授权公开(公告)号：US06317484B1
公开(公告)日：2001-11-13
申请号：US09056844
申请日：1998-04-08
IPC分类号： H04M164
CPC分类号： H04M3/42229 , H04M3/385 , H04M3/42272 , H04M3/533
摘要： Personal dial tone service is used to identify the user of a subscriber line to a telephone terminal and, based on that identification, the system and method dynamically configures that line with the personal profile of that user. Such a line is used in a roaming situation to provide voice mail service to the roamer through an emulation of the roamer's home voice mail interface. The emulation is accomplished by storage at the home locale of the roamer of object oriented script associated with both executable and non-executable data duplicating or emulating executable and non-executable data in the roamer's home voice mail system. The script directs the running of the executables using the non-executables at the roaming central office to provide to the roamer at that remote office voice mail service using virtually the same interface as the interface to which the roamer is accustomed at his home locale. The script is stored in an Intelligent Peripheral wherein the executables are run pursuant to the script. Voice mail messages may be stored either in the remote or home locals.
摘要翻译： 个人拨号音服务用于识别到电话终端的用户线路的用户，并且基于该识别，系统和方法动态地将该线路与该用户的个人简档配置。 这种线路在漫游的情况下被用于通过模拟漫游者的家庭语音邮件接口向漫游者提供语音邮件服务。 通过在漫游者家庭语音邮件系统中复制或模拟可执行和不可执行数据的可执行和不可执行数据相关联的漫游者的家庭区域的存储来实现仿真。 该脚本使用漫游中心局的不可执行文件指导可执行文件的运行，以使用与漫游者在其家庭环境中习惯的界面几乎相同的界面向远程办公室语音邮件服务的漫游者提供。 脚本存储在智能外设中，其中可执行文件根据脚本运行。 语音邮件消息可以存储在远程或本地居民当中。
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公开(公告)号：US6104913A
公开(公告)日：2000-08-15
申请号：US38100
申请日：1998-03-11
IPC分类号： H04B5/00
CPC分类号： H04B5/02 , H04B13/005 , H04B5/0012 , H04B5/06
摘要： A personal area network (PAN) device enables the communication of data using galvanic properties of the skin. A person can wear a processor coupled to a PAN device. When the person touches a sensor capable of communicating with the PAN, the processor sends and receive data through the PAN and the sensor. In accord with the invention, the processor stores personal information related to the wearer's telephone service, such as the person's identification and billing information. The processor also may store information relating to the person's telephone subscriber profile, defining that person's individualized telephone services. When the wearer touches a sensor on a pay telephone, the processor supplies the data through the PAN and the sensor to a processor in the telephone. The telephone communicates the data through the telephone network, to enable the network to provide personalized services. For example, the network uses the billing information to bill any calls that the person makes to the person's normal telephone account, in a manner analogous to a credit card type billing procedure. A feature of the invention is that virtually positive identification of a person is implemented preferably using biometric characteristics of the actual caller.
摘要翻译： 个人区域网络（PAN）设备能够使用皮肤的电流特性进行数据通信。 一个人可以佩戴耦合到PAN装置的处理器。 当人触摸能够与PAN通信的传感器时，处理器通过PAN和传感器发送和接收数据。 根据本发明，处理器存储与佩戴者的电话服务相关的个人信息，例如该人的识别和记帐信息。 处理器还可以存储与该人的电话用户简档相关的信息，定义该人的个性化电话服务。 当佩戴者接触付费电话上的传感器时，处理器通过PAN和传感器将数据提供给电话中的处理器。 电话通过电话网络传送数据，使网络能够提供个性化的服务。 例如，网络使用计费信息来以类似于信用卡类型计费程序的方式对该人对该人的正常电话帐户的任何呼叫进行计费。 本发明的一个特征是优选地使用实际呼叫者的生物特征来实现人的几乎正面的识别。
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