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    Decision support system for litigation evaluation
    11.
    发明申请
    Decision support system for litigation evaluation 审中-公开
    决策支持系统进行诉讼评估

    公开(公告)号：US20060229999A1

    公开(公告)日：2006-10-12

    申请号：US11103250

    申请日：2005-04-11

    申请人： Herbert Dodell ,  Brenda Pomerance

    发明人： Herbert Dodell ,  Brenda Pomerance

    IPC分类号： G06Q99/00 ,  H04L9/00 ,  H04K1/00

    CPC分类号： G06Q50/18 ,  G06Q10/10 ,  G06Q50/188

    摘要： Information about a pre-litigation case is received from a claimant. A case score is determined based on the received information, and compared with a predefined threshold. Further processing for the case is selected based on the comparison. The case score is based on a liability score and a damages score, each of which may be computed as a weighted average. The further processing may be determining what additional information should be collected from the claimant; determining what documents should be collected from the claimant; interviewing the claimant; rejecting the case, referring the case to an outside attorney; or accepting the case for further consideration. The received information includes a case type, and documents are prepared based on the received information and predetermined information associated with the case type. The prepared documents may include a Complaint, a discovery request, or a budget and schedule for the case.

    摘要翻译： 有关诉讼案件的资料是从索赔人收到的。 基于接收的信息确定案例分数，并与预定义的阈值进行比较。 基于该比较来选择该情况的进一步处理。 案例分数基于责任分数和损害分数，每个可以计算为加权平均数。 进一步的处理可以是确定从索赔人收集什么额外的信息; 确定从索赔人那里收集哪些文件; 面谈索赔人; 驳回案件，将案件提交给外部律师; 或接受案件进一步考虑。 接收到的信息包括案例类型，并且基于接收的信息和与案例类型相关联的预定信息来准备文档。 准备的文件可能包括投诉，发现请求或案件的预算和时间表。

    Automated cross-cultural conflict management
    12.
    发明申请
    Automated cross-cultural conflict management 有权
    自动跨文化冲突管理

    公开(公告)号：US20050171917A1

    公开(公告)日：2005-08-04

    申请号：US11004699

    申请日：2004-12-03

    申请人： Nora Femenia ,  Brenda Pomerance

    发明人： Nora Femenia ,  Brenda Pomerance

    IPC分类号： G06Q10/00 ,  G06F17/60

    CPC分类号： G06Q10/10 ,  G06Q50/188

    摘要： A conflict or dispute between at least two parties is managed to reflect the cultural context of the parties. When the party is from a low context culture, conflict management assumes the party prefers to adopt a transactional viewpoint and to select from a set of possible resolutions. When the party is from a high context culture, dispute resolution assumes the party prefers to view the dispute as part of a relationship and to be advised as to appropriate actions. A system bridges between the cultural contexts of the parties by collecting and providing information in accordance with the preferred procedure of each party.

    摘要翻译： 至少双方之间的冲突或争端被设法反映了双方的文化背景。 当党来自低境界文化时，冲突管理就认为党倾向于采取交易的观点，从一套可能的决议中选出。 当党来自高境界文化时，争议解决方案假定党倾向于将争端视为关系的一部分，并被告知采取适当行动。 一个系统通过根据每一方的首选程序收集和提供信息来桥接各方的文化背景。

    Authenticating access to confidential information by unregistered requestor
    13.
    发明申请
    Authenticating access to confidential information by unregistered requestor 审中-公开
    验证未注册请求者访问机密信息

    公开(公告)号：US20160352725A1

    公开(公告)日：2016-12-01

    申请号：US15232228

    申请日：2016-08-09

    申请人： Aric Sean Kupper ,  Brenda Pomerance

    发明人： Aric Sean Kupper ,  Brenda Pomerance

    IPC分类号： H04L29/06 ,  H04W12/06 ,  H04W12/02 ,  H04L9/32

    CPC分类号： H04L63/0853 ,  G06F21/31 ,  G06F21/6245 ,  G06F2221/2111 ,  G16H10/60 ,  H04L9/3271 ,  H04L63/08 ,  H04L63/102 ,  H04L67/10 ,  H04L67/306 ,  H04W4/90 ,  H04W12/02 ,  H04W12/06

    摘要： An unregistered requestor requests access to confidential information of an individual stored at a computer. In one embodiment, the requestor is authenticated by the computer using at least two authentication tests. When the requestor is authenticated, the computer determines access permission for the requestor based on information provided from the requestor, and provides, to the requestor, access to the confidential information of the individual based on the access permission. In another embodiment, the computer presents a series of challenges to the requestor, and if any of the challenges is passed, access is granted.

    摘要翻译： 未注册的请求者请求访问存储在计算机中的个人的机密信息。 在一个实施例中，请求者由计算机使用至少两个认证测试来认证。 当请求者被认证时，计算机基于从请求者提供的信息来确定请求者的访问权限，并且根据访问许可向请求者提供对个人机密信息的访问。 在另一个实施例中，计算机向请求者提出一系列挑战，并且如果通过了任何挑战，则允许访问。

    Automated complaint resolution system
    15.
    发明授权
    Automated complaint resolution system 失效
    自动投诉解决系统

    公开(公告)号：US07343295B2

    公开(公告)日：2008-03-11

    申请号：US09793687

    申请日：2001-02-26

    申请人： Brenda Pomerance

    发明人： Brenda Pomerance

    IPC分类号： G06Q99/00 ,  H04K1/00

    CPC分类号： G06Q10/10 ,  G06Q50/182 ,  G06Q50/188

    摘要： A complaint resolution system, also referred to as a disputes system, enables registered consumers to file a complaint against a merchant. During complaint preparation, the disputes system advises the consumer of relevant cases and other information, allows the consumer to vent their emotions, and prepares a well-formed complaint on behalf of the consumer. After the consumer approves filing of the complaint, the complaint is compared with the merchant's stored business rules. If the merchant's solution for the problem and the consumer's desired solution match, then the disputes system automatically forms an agreement. The disputes system monitors compliance with the agreement by the merchant and consumer. If the merchant has specified a business rule for the problem, but the merchant's solution for the problem and the consumer's desired solution differ, then the disputes system initiates automated mediation, automatically preparing an Answer comprising the solution from the merchant's business rule as the merchant's starting negotiating position. If the merchant has not specified a business rule for the consumer's problem, then the disputes system initiates automated mediation, asking the merchant for his or her Answer to the consumer's complaint. During processing of the consumer's complaint, the disputes system maintains and updates a detailed case record. At the conclusion of the case, the disputes system automatically prepares an anonymized case summary, and adds the anonymized case summary to a database of anonymized case summaries.

    摘要翻译： 投诉解决系统（也称为争议系统）使注册消费者能够向商户提出投诉。 在投诉准备期间，争议系统向消费者提供相关案件和其他信息，让消费者发泄情绪，并代表消费者准备良好的投诉。 在消费者批准提交投诉后，投诉将与商家存储的商业规则进行比较。 如果商家解决问题和消费者所期望的解决方案相匹配，则争议系统自动形成协议。 争议系统监测商家和消费者遵守协议。 如果商家为问题指定了业务规则，但商家解决问题的方案和消费者所期望的解决方案不同，则争议系统启动自动中介，自动准备答案，包括商家业务规则中的解决方案，作为商家的开始 谈判地位 如果商人没有为消费者的问题规定商业规则，则争议系统会启动自动调解，向商家询问他/她对消费者投诉的答复。 在处理消费者投诉期间，争议系统维护和更新详细的病例记录。 在案件结束时，争议系统自动准备匿名的案例摘要，并将匿名的案例摘要添加到匿名案例摘要的数据库中。

    AUTHENTICATING ACCESS TO CONFIDENTIAL INFORMATION BY UNREGISTERED REQUESTOR
    16.
    发明申请
    AUTHENTICATING ACCESS TO CONFIDENTIAL INFORMATION BY UNREGISTERED REQUESTOR 有权
    未经授权的申请人核实获取保密信息

    公开(公告)号：US20150288668A1

    公开(公告)日：2015-10-08

    申请号：US14247713

    申请日：2014-04-08

    申请人： Aric Sean Kupper ,  Brenda Pomerance

    发明人： Aric Sean Kupper ,  Brenda Pomerance

    IPC分类号： H04L29/06 ,  G06F21/62 ,  G06F19/00 ,  H04L29/08

    CPC分类号： H04L63/0853 ,  G06F19/00 ,  G06F21/6245 ,  G16H10/60 ,  H04L9/3271 ,  H04L63/08 ,  H04L63/102 ,  H04L67/10 ,  H04L67/306 ,  H04W4/90 ,  H04W12/02 ,  H04W12/06

    摘要： An unregistered requestor requests access to confidential information of an individual stored at a computer. In one embodiment, the requestor is authenticated by the computer using at least two authentication tests. When the requestor is authenticated, the computer determines access permission for the requestor based on information provided from the requestor, and provides, to the requestor, access to the confidential information of the individual based on the access permission. In another embodiment, the computer presents a series of challenges to the requestor, and if any of the challenges is passed, access is granted.

    摘要翻译： 未注册的请求者请求访问存储在计算机中的个人的机密信息。 在一个实施例中，请求者由计算机使用至少两个认证测试来认证。 当请求者被认证时，计算机基于从请求者提供的信息来确定请求者的访问权限，并且根据访问许可向请求者提供对个人机密信息的访问。 在另一个实施例中，计算机向请求者提出一系列挑战，并且如果通过了任何挑战，则允许访问。

    ELECTRICAL MONITORING AND CONTROL SYSTEM
    17.
    发明申请
    ELECTRICAL MONITORING AND CONTROL SYSTEM 有权
    电气监控与控制系统

    公开(公告)号：US20130073103A1

    公开(公告)日：2013-03-21

    申请号：US13545153

    申请日：2012-07-10

    申请人： Imin Kao ,  Brenda Pomerance ,  Robert P. Wong

    发明人： Imin Kao ,  Brenda Pomerance ,  Robert P. Wong

    IPC分类号： G06F1/26

    CPC分类号： G05B15/02 ,  G05B2219/2642

    摘要： A system for monitoring and controlling the electrical infrastructure of a building includes at least one sensor for sensing an operating characteristic in the building, and a processor for receiving information from the at least one sensor and predicting a future operating characteristic.

    摘要翻译： 用于监测和控制建筑物的电气基础设施的系统包括用于感测建筑物中的操作特性的至少一个传感器，以及用于从所述至少一个传感器接收信息并预测未来工作特性的处理器。

    Electrical monitoring and control system
    18.
    发明授权
    Electrical monitoring and control system 失效
    电气监控系统

    公开(公告)号：US08244405B2

    公开(公告)日：2012-08-14

    申请号：US12380460

    申请日：2009-02-27

    申请人： Imin Kao ,  Brenda Pomerance ,  Robert P. Wong

    发明人： Imin Kao ,  Brenda Pomerance ,  Robert P. Wong

    IPC分类号： G05D11/00

    CPC分类号： G05B15/02 ,  G05B2219/2642

    摘要： A system for monitoring and controlling the electrical infrastructure of a building includes at least one sensor for sensing an operating characteristic in the building, and a processor for receiving information from the at least one sensor and predicting a future operating characteristic.

    摘要翻译： 用于监测和控制建筑物的电气基础设施的系统包括用于感测建筑物中的操作特性的至少一个传感器，以及用于从所述至少一个传感器接收信息并预测未来工作特性的处理器。