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    Interactive meeting recordings
    11.
    发明授权
    Interactive meeting recordings 有权

    公开(公告)号：US11681819B1

    公开(公告)日：2023-06-20

    申请号：US16529388

    申请日：2019-08-01

    Applicant: Fuze, Inc.

    Inventor： Luke Surazski ,  Elias Sardonis ,  Jedidiah Brown

    IPC: G06F21/62 ,  G06F16/9535

    CPC classification number: G06F21/6218 ,  G06F16/9535

    Abstract: A method including receiving a request to access a meeting record from a user is provided. The meeting record includes an identification for at least one participant in a meeting, an audio recording for the at least one participant, a video recording for the at least one participant, and a presentation from one of the participants in the meeting. The method includes verifying an access privilege of the user for the meeting record, providing the meeting record to the user, for playback of a selected portion, and providing, in the meeting record, a selecting tool to the user, for playing the selected portion, wherein the selecting tool is configured to playback the selected portion for one of multiple participants in the meeting.

    Proactively determining and managing potential loss of connectivity in an electronic collaborative communication
    12.
    发明授权
    Proactively determining and managing potential loss of connectivity in an electronic collaborative communication 有权

    公开(公告)号：US11553028B1

    公开(公告)日：2023-01-10

    申请号：US17691361

    申请日：2022-03-10

    Applicant: Fuze, Inc.

    Inventor： Aaron Evans

    IPC: H04L65/80 ,  H04L43/0811 ,  H04L65/1096 ,  H04L65/403

    Abstract: Non-limiting examples of the present disclosure describe proactive detection and notification of a potential loss of connectivity during an electronic collaborative communication. Subsequently, a state of the electronic collaborative communication is managed to improve, among other technical advantages, processing efficiency of associated computing devices and users involved in the electronic collaborative communication. A quality of a network feed for a participant in an electronic collaborative communication is identified and analyzed to generate a warning of potential loss of connectivity. A state of an electronic collaborative communication is managed relative to a continued quality evaluation of said network feed. For example, a network feed may be placed on hold and/or a communication suspended due to potential connectivity issues. A representation of a video feed may be updated and/or a communication resumed when a quality of that video feed is determined to satisfy a pre-selected quality threshold.

    Interoperability between RCS networks and proprietary messaging platforms
    13.
    发明授权
    Interoperability between RCS networks and proprietary messaging platforms 有权

    公开(公告)号：US11539757B1

    公开(公告)日：2022-12-27

    申请号：US17131435

    申请日：2020-12-22

    Applicant: Fuze, Inc.

    Inventor： Aaron Evans

    IPC: H04L65/1016 ,  H04L51/066 ,  H04L65/1069 ,  H04L65/1073 ,  H04L51/58

    Abstract: Methods, systems, and storage media for providing interoperability for advanced messaging features between RCS and proprietary messaging platforms are disclosed. Exemplary implementations may: register a user of a messaging platform with an external network; associate the user with an identifier of the external network; configure an adapter to receive notifications from the identifier of the external network via a subscription; and receive, via the adapter at the messaging platform, the notifications addressed to the identifier of the external network based on the subscription.

    Providing a unified communication history of a multi-modal communication
    14.
    发明授权
    Providing a unified communication history of a multi-modal communication 有权

    公开(公告)号：US11283934B1

    公开(公告)日：2022-03-22

    申请号：US16383456

    申请日：2019-04-12

    Applicant: Fuze, Inc.

    Inventor： Julio Viera ,  Alan Sapede ,  Clement Wehrung ,  Jedidiah Brown

    IPC: H04M7/00 ,  H04M1/253 ,  H04L51/046 ,  H04L65/403 ,  H04L51/00 ,  H04L51/56

    Abstract: Methods are provided for providing a unified communication history of a multi-modal communication. In one aspect, a method includes receiving a plurality of event logs related to the multi-modal communication. The multi-modal communication comprises a first communication modality and a second communication modality. The method includes aggregating the one or more events from the event logs as a plurality of aggregated events and resolving an identity of each user from among the plurality of users in the plurality of aggregated events. The method includes storing the aggregated events into a communication history of the multi-modal communication. Systems and machine-readable media are also provided.

    System for providing a meeting record for playback to participants in an online meeting
    16.
    发明授权
    System for providing a meeting record for playback to participants in an online meeting 有权

    公开(公告)号：US11128483B1

    公开(公告)日：2021-09-21

    申请号：US16529381

    申请日：2019-08-01

    Applicant: Fuze, Inc.

    Inventor： Luke Surazski ,  Elias Sardonis ,  Jedidiah Brown

    IPC: H04L12/18 ,  G06K9/00 ,  G10L25/87 ,  G06Q10/10

    Abstract: A method for providing a meeting record to a meeting participant is provided. The method includes identifying a presence, in a meeting, of one participant and identifying a start of the meeting. The method also includes recording during the meeting, from the participant or from multiple participants, an audio, a video, and recording, from one of the participants in the meeting, a presentation. The method includes creating a meeting record with identifications of the participants in the meeting, the audio of the participant, the video of the participant, and the presentation from one of the participants in the meeting by forming a timeline file with a condensed transcript of highlights from the audio and the video, and providing the meeting record for a playback to a second participant in the meeting, upon request. A system and a non-transitory medium storing instructions to cause the system to perform the above method are also provided.

    Unified communication system
    17.
    发明授权
    Unified communication system 有权

    公开(公告)号：US10298752B1

    公开(公告)日：2019-05-21

    申请号：US15719757

    申请日：2017-09-29

    Applicant: Fuze, Inc.

    Inventor： Lukasz Surazski ,  Julio Viera ,  Keith Johnson

    IPC: H04M3/42 ,  H04M3/54 ,  H04M3/51 ,  H04M3/523

    Abstract: Methods are provided for routing communications between different recipients at an entity having access to a shared communication log and using presence information. The methods include receiving a communication from a user to an entity by a primary recipient at a call center for the entity, obtaining identifying information for the user, storing a communication log regarding the communication of the user, identifying a current presence of a secondary recipient for the entity, transferring the communication from the primary recipient to the secondary recipient in response to the presence identification of the secondary recipient indicating the secondary recipient is accessible, updating the communication log with information regarding the transfer from the primary recipient to the secondary recipient, and providing the communication log to the secondary recipient during the communication between the first user and the primary recipient or secondary recipient.

    Proactively determining and managing potential loss of connectivity in an electronic collaborative communication
    20.
    发明授权
    Proactively determining and managing potential loss of connectivity in an electronic collaborative communication 有权

    公开(公告)号：US11863608B1

    公开(公告)日：2024-01-02

    申请号：US18090035

    申请日：2022-12-28

    Applicant: Fuze, Inc.

    Inventor： Aaron Evans

    IPC: H04L65/80 ,  H04L43/0811 ,  H04L65/1096 ,  H04L65/403

    CPC classification number: H04L65/80 ,  H04L43/0811 ,  H04L65/1096 ,  H04L65/403

    Abstract: Non-limiting examples of the present disclosure describe proactive detection and notification of a potential loss of connectivity during an electronic collaborative communication. Subsequently, a state of the electronic collaborative communication is managed to improve, among other technical advantages, processing efficiency of associated computing devices and users involved in the electronic collaborative communication. A quality of a network feed for a participant in an electronic collaborative communication is identified and analyzed to generate a warning of potential loss of connectivity. A state of an electronic collaborative communication is managed relative to a continued quality evaluation of said network feed. For example, a network feed may be placed on hold and/or a communication suspended due to potential connectivity issues. A representation of a video feed may be updated and/or a communication resumed when a quality of that video feed is determined to satisfy a pre-selected quality threshold.

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