公开(公告)号：US20110154418A1

公开(公告)日：2011-06-23

申请号：US12644776

申请日：2009-12-22

Applicant: Tanya D. Cherifi ,  Rajesh Sharma

Inventor： Tanya D. Cherifi ,  Rajesh Sharma

IPC: H04N7/173 ,  G10L21/06

CPC classification number: H04N21/47214 ,  G10L15/26 ,  H04N5/782 ,  H04N7/173 ,  H04N21/4227 ,  H04N21/4334 ,  H04N21/6187

Abstract: A voice telephone call may be received, from a telephony device, in a server configured to provide interactive voice response. A spoken command may be received from the telephony device. In the server, the spoken command may be converted to a format appropriate for the media storage unit. The converted command may be sent from the server to the media storage unit.

Abstract translation: 语音电话呼叫可以从电话设备接收在被配置为提供交互式语音响应的服务器中。 可以从电话设备接收口令命令。 在服务器中，口头命令可以被转换成适合于媒体存储单元的格式。 转换的命令可以从服务器发送到媒体存储单元。

公开(公告)号：US07962963B2

公开(公告)日：2011-06-14

申请号：US11955844

申请日：2007-12-13

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: H04L9/32

CPC classification number: G06F17/30893

Abstract: A resource management system and methods for managing resources are disclosed. A resource management system may include a first communication interface configured to provide access to a first device, a second communication interface configured to provide access to a datastore, and a multimodal system in communication with the first and second communication interfaces. The multimodal system may be configured to receive a first communication request from the first device, generate a multimodal document in response to the first communication request, and serve the multimodal document to the first device using the first communication interface. The multimodal document may include instructions allowing for communication with the first device using at least one of a plurality of device interface modalities.

Abstract translation: 公开了一种管理资源的资源管理系统和方法。 资源管理系统可以包括被配置为提供对第一设备的访问的第一通信接口，被配置为提供对数据存储区的访问的第二通信接口，以及与第一和第二通信接口通信的多模式系统。 多模式系统可以被配置为从第一设备接收第一通信请求，响应于第一通信请求生成多模式文档，并且使用第一通信接口将多模式文档提供给第一设备。 多模式文档可以包括允许使用多个设备接口模态中的至少一个与第一设备进行通信的指令。

公开(公告)号：US07937687B2

公开(公告)日：2011-05-03

申请号：US11469629

申请日：2006-09-01

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: G06F9/44

CPC classification number: G06F3/167 ,  G06F8/51

Abstract: A system receives a design document, parses the design document into voice extensible markup language (VXML) elements, and creates a VXML document from the parsed VXML elements.

Abstract translation: 系统接收设计文档，将设计文档解析为语音可扩展标记语言（VXML）元素，并从解析的VXML元素创建VXML文档。

公开(公告)号：US07680816B2

公开(公告)日：2010-03-16

申请号：US11615427

申请日：2006-12-22

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: G06F17/30

CPC classification number: G06F17/30893

Abstract: Systems, methods, devices, and computer program products are provided for providing a user with access to information stored in a datastore. A multimodal system operatively coupled to the datastore is configured to communicate with the user via a user device. The multimodal system is configured to receive a request from the user to communicate with the user through a user interface of the user device. In response to the received request, the multimodal system generates a multimodal document. The generated multimodal document includes instructions allowing for communication with the user using a plurality of different user interface modalities that may be available on a user device. The multimodal system then serves the multimodal document to the user device using a communication interface. The multimodal system is configured to only publish one multimodal document at a time for a given user session so that the user may seamlessly switch between user interface modalities that may be available on the user device or on another user device.

Abstract translation: 系统，方法，设备和计算机程序产品被提供用于向用户提供存储在数据存储中的信息的访问。 可操作地耦合到数据存储区的多模式系统被配置为经由用户设备与用户通信。 多模式系统被配置为从用户接收用户通过用户设备的用户界面与用户通信的请求。 响应于接收到的请求，多模式系统生成多模式文档。 生成的多模式文档包括允许与用户通信的指令，使用可能在用户设备上可用的多个不同的用户界面模式。 然后，多模式系统使用通信接口将多模式文档提供给用户设备。 多模式系统被配置为一次仅针对给定用户会话发布一个多模式文档，使得用户可以无缝地在用户设备或另一用户设备上可用的用户界面模式之间切换。

公开(公告)号：US20080155660A1

公开(公告)日：2008-06-26

申请号：US11955844

申请日：2007-12-13

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: G06F15/16 ,  H04L9/32

CPC classification number: G06F17/30893

Abstract: A resource management system and methods for managing resources are disclosed. A resource management system may include a first communication interface configured to provide access to a first device, a second communication interface configured to provide access to a datastore, and a multimodal system in communication with the first and second communication interfaces. The multimodal system may be configured to receive a first communication request from the first device, generate a multimodal document in response to the first communication request, and serve the multimodal document to the first device using the first communication interface. The multimodal document may include instructions allowing for communication with the first device using at least one of a plurality of device interface modalities.

Abstract translation: 公开了一种管理资源的资源管理系统和方法。 资源管理系统可以包括被配置为提供对第一设备的访问的第一通信接口，被配置为提供对数据存储区的访问的第二通信接口，以及与第一和第二通信接口通信的多模式系统。 多模式系统可以被配置为从第一设备接收第一通信请求，响应于第一通信请求生成多模式文档，并且使用第一通信接口将多模式文档提供给第一设备。 多模式文档可以包括允许使用多个设备接口模态中的至少一个与第一设备进行通信的指令。

公开(公告)号：US20080115112A1

公开(公告)日：2008-05-15

申请号：US11616435

申请日：2006-12-27

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: G06F9/44

CPC classification number: H04M3/242 ,  G06F9/44 ,  H04M3/4936 ,  H04M3/4938

Abstract: A system receives a condition for a multimodal application, automatically tests the multimodal application based on the received condition, and generates a test result based on the automatic testing of the multimodal application.

Abstract translation: 系统接收多模式应用的条件，根据接收到的条件自动测试多模态应用，并根据多模态应用的自动测试生成测试结果。

公开(公告)号：US20080112542A1

公开(公告)日：2008-05-15

申请号：US11558763

申请日：2006-11-10

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: H04M3/22 ,  G10L21/00

CPC classification number: H04M3/242 ,  H04M3/4936 ,  H04M3/4938

Abstract: A system receives a condition for an interactive voice response (IVR) application, automatically tests the IVR application based on the received condition, and generates a test result based on the automatic testing of the IVR application.

Abstract translation: 系统接收交互式语音响应（IVR）应用的条件，根据接收到的条件自动测试IVR应用，并根据IVR应用的自动测试生成测试结果。

公开(公告)号：US20070150956A1

公开(公告)日：2007-06-28

申请号：US11319678

申请日：2005-12-28

Applicant: Rajesh Sharma ,  Winping Lo ,  Joseph Papa

Inventor： Rajesh Sharma ,  Winping Lo ,  Joseph Papa

IPC: G06F12/14

CPC classification number: G06F21/51 ,  G06F21/54 ,  G06F21/554 ,  G06F21/56 ,  G06F21/60

Abstract: A system and method that trusts software executables existent on a machine prior to activation for different types of accesses e.g. execution, network, and registry. The system detects new executables added to the machine as well as previously existent executables that have been modified, moved, renamed or deleted. In certain embodiments, the system will tag the file with a flag as modified or newly added. Once tagged, the system intercepts particular types of file accesses for execution, network or registry. The system determines if the file performing the access is flagged and may apply one or more policies based on the requested access. In certain embodiments, the system intercepts I/O operations by file systems or file system volumes and flags metadata associated with the file. For example, the NT File System and its extended attributes and alternate streams may be utilized to implement the system.

Abstract translation: 在对不同类型的访问进行激活之前，信任软件可执行文件的系统和方法存在于机器上。 执行，网络和注册表。 系统检测添加到机器的新可执行文件以及已经被修改，移动，重命名或删除的先前存在的可执行文件。 在某些实施例中，系统将使用已修改或新添加的标志对文件进行标记。 一旦被标记，系统将截取用于执行，网络或注册表的特定类型的文件访问。 系统确定执行访问的文件是否被标记，并且可以基于所请求的访问来应用一个或多个策略。 在某些实施例中，系统截取文件系统或文件系统卷的I / O操作，并标记与该文件相关联的元数据。 例如，NT文件系统及其扩展属性和备用流可以用于实现系统。

公开(公告)号：US08582725B2

公开(公告)日：2013-11-12

申请号：US13208131

申请日：2011-08-11

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: H04M1/64

CPC classification number: H04M3/242 ,  H04M3/4936 ,  H04M3/4938

Abstract: A system receives a condition for an interactive voice response (IVR) application, automatically tests the IVR application based on the received condition, and generates a test result based on the automatic testing of the IVR application.

Abstract translation: 系统接收交互式语音响应（IVR）应用的条件，根据接收到的条件自动测试IVR应用，并根据IVR应用的自动测试生成测试结果。

公开(公告)号：US20130035990A1

公开(公告)日：2013-02-07

申请号：US13400111

申请日：2012-02-19

Applicant: Rajesh Sharma

Inventor： Rajesh Sharma

IPC: G06Q10/06

CPC classification number: G06Q10/0637

Abstract: A method that allows sales management to build a predictable sales model is disclosed. The invention is a software solution that integrates corporate sales strategy with sales and pre-sales process allowing sales management to build a Predictable Sales Model for managing sales. With built-in features, analytics, intelligence and configurable templates the invention reduces implementation cost and time and provides a visual sales process simulation and management solution.

Abstract translation: 公开了一种允许销售管理构建可预测销售模型的方法。 本发明是将企业销售策略与销售和售前流程相结合的软件解决方案，允许销售管理构建可管理销售模型。 通过内置功能，分析，智能和可配置模板，本发明可降低实施成本和时间，并提供可视化的销售流程模拟和管理解决方案。