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    Automated Washing System With Compliance Verification And Automated Compliance Monitoring Reporting
    11.
    发明申请
    Automated Washing System With Compliance Verification And Automated Compliance Monitoring Reporting 有权
    自动洗涤系统具有合规性验证和自动合规监控报告

    公开(公告)号：US20080103636A1

    公开(公告)日：2008-05-01

    申请号：US11852099

    申请日：2007-09-07

    申请人： James Glenn ,  Douglas W. Swartz

    发明人： James Glenn ,  Douglas W. Swartz

    IPC分类号： G06Q10/00 ,  G05D1/02 ,  G06F17/00

    CPC分类号： G16H40/20 ,  G06F19/00 ,  G06Q10/00 ,  G06Q50/20 ,  G06Q50/22 ,  G07F17/18 ,  G08B21/245

    摘要： A system is provided for providing automated washing and verifying compliance of use. The system provides for identifying individual users of one or more cleaning stations through various technologies, such as RFID. Individual's use of cleaning stations is monitored to determine compliance with hand-washing requirements. A compliance report may be generated based on data associated with one or more individuals' use of the cleaning station(s). Educational and/or entertainment content may be displayed to the user when he or she is using the cleaning station. Additionally, the cleaning station may identify containers having authorized consumables such as soap or disinfectant. Optional automated collection and forwarding of hygiene compliance information is performed to provide compliance monitors, such as a regulatory agency, with such information.

    摘要翻译： 提供一种提供自动清洗和验证使用符合性的系统。 该系统通过诸如RFID之类的各种技术来提供识别一个或多个清洁站的个体用户。 监控个人使用清洁站以确定是否符合洗手要求。 可以基于与一个或多个个人使用清洁站相关联的数据来生成合规报告。 当使用清洁站时，教育和/或娱乐内容可能会显示给用户。 此外，清洁站可以识别具有授权消耗品例如肥皂或消毒剂的容器。 执行卫生合规信息的可选自动收集和转发，以提供合规性监视器，例如监管机构以及这些信息。

    Contact center performance prediction
    13.
    发明授权
    Contact center performance prediction 有权
    联络中心绩效预测

    公开(公告)号：US08811597B1

    公开(公告)日：2014-08-19

    申请号：US11536456

    申请日：2006-09-28

    申请人： Kenneth R. Hackbarth ,  Murray Jenson ,  Sarah H. Kiefhaber ,  Joylee Kohler ,  Douglas W. Swartz

    发明人： Kenneth R. Hackbarth ,  Murray Jenson ,  Sarah H. Kiefhaber ,  Joylee Kohler ,  Douglas W. Swartz

    IPC分类号： H04M5/00 ,  H04M3/00

    CPC分类号： G06Q10/06395 ,  G06Q10/06393 ,  H04M3/5175

    摘要： A contact center is provided that includes a plurality of agents for servicing incoming contacts and an a performance analysis module that compares a proposed contact center configuration and/or change in secondary contact center performance parameter against a set of contact center templates, the contact center templates defining a historical contact center configuration as of respective points in time and, based on the results of this operation, predicts an impact on a primary contact center performance parameter if the proposed contact center configuration and/or change in secondary performance parameter were to be implemented.

    摘要翻译： 提供了一个联络中心，其包括用于维护传入联系人的多个代理和一个性能分析模块，其将所提出的联络中心配置和/或次要联络中心性能参数的改变与一组联络中心模板进行比较，联络中心模板 根据该操作的结果来确定对于主要联络中心性能参数的影响，如果要实施所提出的联络中心配置和/或第二性能参数的改变，则根据各个时间点来定义历史联络中心配置 。

    Hygiene compliance
    14.
    发明授权
    Hygiene compliance 有权
    卫生合规

    公开(公告)号：US08400309B2

    公开(公告)日：2013-03-19

    申请号：US12432711

    申请日：2009-04-29

    申请人： James Glenn ,  Paul R. Barnhill ,  Timothy Prodanovich ,  Thomas M. Johannsen ,  Stephan Jerome Heim ,  Douglas W. Swartz

    发明人： James Glenn ,  Paul R. Barnhill ,  Timothy Prodanovich ,  Thomas M. Johannsen ,  Stephan Jerome Heim ,  Douglas W. Swartz

    IPC分类号： G08B23/00

    CPC分类号： G08B21/245 ,  G16H40/20

    摘要： A system and method of monitoring compliance with a hygiene protocol is disclosed. The movement of person within or otherwise associated with a facility may be tracked and hygiene requirements may be imposed based on the movement. In monitoring hygiene compliance, a number of hygiene levels may be defined that are associated with difference hygiene requirements. A hygiene level may be associated with an individual and that level may be raised or lowered based on hygiene related activity associated with the individual. An individual's hygiene level and/or his compliance with multi-level hygiene requirements may be tracked through the use of monitored hygiene stations and/or location tracking stations.

    摘要翻译： 公开了一种监测卫生协议符合性的系统和方法。 可以跟踪设备内部或与设备相关联的人的移动，并且可以基于移动来施加卫生要求。 在监测卫生合规性时，可以定义与差异卫生要求相关联的许多卫生水平。 卫生水平可能与个体相关联，并且该水平可以基于与个人相关的卫生相关活动而升高或降低。 可以通过使用受监视的卫生站和/或位置跟踪站跟踪个人的卫生水平和/或其对多级卫生要求的遵守情况。

    MULTI-FUEL VEHICLE STRATEGY
    15.
    发明申请
    MULTI-FUEL VEHICLE STRATEGY 审中-公开
    多燃料车辆战略

    公开(公告)号：US20110288738A1

    公开(公告)日：2011-11-24

    申请号：US13090104

    申请日：2011-04-19

    申请人： Frank Wegner Donnelly ,  David William Dewis ,  Douglas W. Swartz

    发明人： Frank Wegner Donnelly ,  David William Dewis ,  Douglas W. Swartz

    IPC分类号： F02D28/00 ,  G06F19/00

    CPC分类号： F02D19/0665 ,  F02B3/06 ,  F02D19/0647 ,  F02D19/0671 ,  F02D19/0697 ,  F02D19/081 ,  Y02T10/36

    摘要： The present invention discloses a method and enabling apparatus for integrating a new fuel or fuels into an operating transportation system in a continuous, seamless manner. The method disclosed overcomes the economic risk associated with developing a new fuel when there is little or no fuel distribution infrastructure in place for the new fuel.Integrating a new fuel into an existing transportation system can be implemented with two enabling technologies. The first is an engine capable of operating seamlessly on multiple fuels. The second is a system of determining a driving strategy that makes the transition from one fuel to another seamless to the driver. A compact, high-performance gas turbine engine is an enabling apparatus of the above strategy. The system of driving strategy disclosed herein allows the operator of the vehicle or the fleet manager to minimize operational costs by estimating the best combination of fuels, fuel dispensers and driving strategies. By carrying at least one readily available fuel, the operator is free of infrastructure shortcomings for other fuels that may be less expensive or have superior emissions characteristics. The vehicle operator can therefore efficiently manage the use of on-board fuels as well as efficiently manage the driving schedule and route to achieve the lowest overall operating costs.

    摘要翻译： 本发明公开了一种将新燃料或燃料以连续，无缝的方式整合到操作运输系统中的方法和使能装置。 所公开的方法克服了当新燃料几乎没有或没有燃料分配基础设施时，与开发新燃料相关的经济风险。 将新燃料集成到现有运输系统中可以通过两种启用技术实现。 第一种是能够在多种燃料上无缝运行的发动机。 第二个是确定从一个燃料向另一个燃料过渡到另一个无缝的司机的驾驶策略的系统。 紧凑，高性能的燃气轮机是上述策略的实现装置。 本文公开的驾驶策略系统允许车辆或车队经理的操作者通过估计燃料，燃料分配器和驾驶策略的最佳组合来最小化运营成本。 通过携带至少一种容易获得的燃料，操作者对于可能更便宜或具有优异排放特性的其他燃料没有基础设施缺点。 因此，车辆操作员可以有效地管理车载燃料的使用，并且有效地管理驾驶时间表和路线以实现最低的总体运行成本。