公开(公告)号：US20130010944A1

公开(公告)日：2013-01-10

申请号：US13617535

申请日：2012-09-14

Applicant: Larry B. PEARSON ,  Jeffrey L. Brandt ,  James T. Miller ,  James M. Doherty ,  Stephen M. Mueller

Inventor： Larry B. PEARSON ,  Jeffrey L. Brandt ,  James T. Miller ,  James M. Doherty ,  Stephen M. Mueller

IPC: H04M3/42

CPC classification number: H04M3/42153 ,  H04M1/2478 ,  H04M1/2745 ,  H04M1/57 ,  H04M1/663 ,  H04M1/665 ,  H04M3/02 ,  H04M3/42059 ,  H04M3/42161 ,  H04M3/436 ,  H04M2201/38 ,  H04M2201/42 ,  H04M2203/2005

Abstract: Customer communications can be controlled in accordance with customized rules. An entry menu includes options to modify an existing rule or create a new rule for controlling customer communications. An initial selection criteria menu includes options to indicate whether the new customized rule will be built using a preexisting template or starting from initial blank rule criteria. A list of preexisting templates for creating new customized rules can be provided, and input to populate a selected template can be accepted. Initial blank rule criteria for creating new customized rules can also be provided, including initial criteria and rule conditions for selected initial criteria. Communications are processed in accordance with the stored new customized rule.

Abstract translation: 客户沟通可以根据自定义规则进行控制。 条目菜单包括修改现有规则或创建用于控制客户通信的新规则的选项。 初始选择条件菜单包括用于指示是否将使用预先存在的模板构建新的自定义规则或从初始空白规则标准开始的选项。 可以提供用于创建新的自定义规则的预先存在的模板的列表，并且可以接受填充所选模板的输入。 还可以提供用于创建新的自定义规则的初始空白规则标准，包括所选初始条件的初始条件和规则条件。 通信根据存储的新的自定义规则进行处理。

公开(公告)号：US07701947B2

公开(公告)日：2010-04-20

申请号：US11626413

申请日：2007-01-24

Applicant: Philip Cunetto ,  James M. Doherty ,  Chien-Chun Lu ,  Timothy Paul Schroeder

Inventor： Philip Cunetto ,  James M. Doherty ,  Chien-Chun Lu ,  Timothy Paul Schroeder

IPC: H04L12/56

CPC classification number: H04L12/2856 ,  H04L12/2874 ,  H04L63/102

Abstract: A network node sets up a virtual connection in a network based on a virtual connection request initiated from an access port different from a first location previously associated with an account of a user. The network node includes a receiver for receiving a signaling message from the access port requesting the virtual connection. The signaling message has at least one field modified to include an address of the access port. The network node further includes a profile database and a registration server. The profile database stores a service policy associated with the user account. The registration server stores an address of the first location associated with the user account as a default registration, determines whether the user is authorized to establish the virtual connection based on the service policy, and replaces the first location address with the access port address when the user is authorized.

Abstract translation: 网络节点基于从与用户的帐户先前相关联的第一位置不同的接入端口发起的虚拟连接请求，在网络中建立虚拟连接。 网络节点包括用于从请求虚拟连接的接入端口接收信令消息的接收器。 所述信令消息具有至少一个修改为包括所述接入端口的地址的字段。 网络节点还包括简档数据库和注册服务器。 配置文件数据库存储与用户帐户相关联的服务策略。 注册服务器将与用户帐户相关联的第一位置的地址存储为默认注册，确定用户是否被授权基于服务策略建立虚拟连接，并且当第一位置地址与访问端口地址替换时， 用户被授权。

公开(公告)号：US07664096B2

公开(公告)日：2010-02-16

申请号：US10604072

申请日：2003-06-25

Applicant: James M. Doherty ,  Thomas Lee Adams ,  Steve Mueller

Inventor： James M. Doherty ,  Thomas Lee Adams ,  Steve Mueller

IPC: H04L12/66 ,  H04L12/56

CPC classification number: H04L63/029 ,  H04L29/06027 ,  H04L29/12066 ,  H04L29/12094 ,  H04L29/12301 ,  H04L29/12547 ,  H04L61/1511 ,  H04L61/1529 ,  H04L61/2076 ,  H04L61/2582 ,  H04L65/1006 ,  H04L65/1069 ,  H04M7/006

Abstract: A connection between an external host and a host internal to a network (e.g., VPN or LAN) and located behind a firewall and/or NAT-enabled device is established and maintained. A dynamic DNS server is updated with the remote location (RL) information associated with the internal host. This information includes the dialed number (i.e. the number assigned to the internal host), the physical address of the internal host, the private IP address corresponding to the internal host, the public IP address corresponding to the firewall, and the port on which voice data is to be communicated. Each time the internal host's location changes, a new and updated record is sent to the dynamic DNS server. The call placed by an external host reaches its final destination based on the record information in the DNS server table. Once the connection between the external host and the internal host is established, voice traffic is “cut-through” the firewall on this channel associate with the port designated by the RL record.

Abstract translation: 建立并维护外部主机与网络（例如，VPN或LAN）内部并位于防火墙和/或启用NAT的设备后面的主机之间的连接。 使用与内部主机相关联的远程位置（RL）信息更新动态DNS服务器。 该信息包括拨打的号码（即分配给内部主机的号码），内部主机的物理地址，对应于内部主机的专用IP地址，与防火墙相对应的公共IP地址以及语音端口 数据将被传达。 每次内部主机的位置发生变化时，会将一个新的和更新的记录发送到动态DNS服务器。 由外部主机拨出的呼叫根据DNS服务器表中的记录信息到达其最终目的地。 一旦建立了外部主机和内部主机之间的连接，则该通道上的防火墙与RL记录指定的端口相关联，语音流量就被切断。

公开(公告)号：US07561682B2

公开(公告)日：2009-07-14

申请号：US10947960

申请日：2004-09-23

Applicant: James M. Doherty ,  Larry B. Pearson

Inventor： James M. Doherty ,  Larry B. Pearson

IPC: H04M7/00

CPC classification number: H04M3/2218 ,  H04L65/4007 ,  H04M15/41 ,  H04M15/721 ,  H04M15/90 ,  H04M2201/42 ,  H04M2207/12 ,  H04M2215/016 ,  H04M2215/0164 ,  H04M2215/7045 ,  H04Q3/0045 ,  H04Q2213/13034 ,  H04Q2213/13389

Abstract: The invention provides a system and a method display incoming and outgoing call log data associated with telephone calls to and from a plurality of subscriber telephone numbers from one or more telephone networks. The system includes a switch in one network that receives a telephone call from the subscriber's telephone and launches a query in response to an AIN trigger to a service control point. In response, the service control point forwards associated call data to a call log gateway that translates the message into an asynchronous message containing call log data. The call log gateway forwards the asynchronous message to a unified communication platform where it is placed in subscriber mailbox and made available as a call log to a subscriber via a graphic user interface over the internet. A web server retrieves the call log and displays it to the subscriber at a web client.

Abstract translation: 本发明提供一种系统和方法，显示与来自一个或多个电话网络的多个用户电话号码的电话呼叫相关联的呼入和呼出记录数据。 该系统包括一个网络中的交换机，其接收来自用户电话的电话呼叫，并响应于对服务控制点的AIN触发启动查询。 作为响应，服务控制点将相关联的呼叫数据转发到呼叫记录网关，其将消息转换成包含呼叫记录数据的异步消息。 呼叫记录网关将异步消息转发到统一通信平台，将其放置在用户邮箱中，并通过互联网上的图形用户界面作为呼叫日志提供给用户。 Web服务器检索呼叫记录，并在Web客户端将其显示给用户。

公开(公告)号：US07461381B2

公开(公告)日：2008-12-02

申请号：US10743475

申请日：2003-12-23

Applicant: Thomas L. Adams ,  Will R. Chorley ,  Philip C. Cunetto ,  James M. Doherty ,  John E. Lemay ,  Stephen M. Mueller ,  Satish Parolkar ,  Timothy P. Schroeder ,  Charles B. Slaten

Inventor： Thomas L. Adams ,  Will R. Chorley ,  Philip C. Cunetto ,  James M. Doherty ,  John E. Lemay ,  Stephen M. Mueller ,  Satish Parolkar ,  Timothy P. Schroeder ,  Charles B. Slaten

IPC: G06F13/00

CPC classification number: H04Q3/0029 ,  H04Q2213/135 ,  H04Q2213/13503 ,  H04Q2213/13504 ,  H04Q2213/13526 ,  H04Q2213/13541

Abstract: A communications services network platform has a multi-layered software architecture residing on a host computer. The network platform connects to a communications network and includes a call processing stack, a link layer, and a service support subsystem. The call processing stack implements call processing by processing events associated with a communication path through the communications network and has an application layer, representing each active call being processed by the call processing stack, and a resource layer, including software abstractions of physical resources located outside the host computer. The link layer manages a communications link between physically connected physical resources and the call processing stack. The service support subsystem executes services requested by the call processing stack. The platform manages and controls communications events associated with the communication path to complete a request for services between nodes on the communication network.

Abstract translation: 通信服务网络平台具有驻留在主机上的多层软件架构。 网络平台连接到通信网络并且包括呼叫处理栈，链路层和服务支持子系统。 呼叫处理堆栈通过处理通过通信网络与通信路径相关联的事件来实现呼叫处理，并且具有代表由呼叫处理堆栈处理的每个主动呼叫的应用层和资源层，包括位于外部的物理资源的软件抽取 主机。 链路层管理物理连接的物理资源与呼叫处理栈之间的通信链路。 服务支持子系统执行由呼叫处理堆栈请求的服务。 平台管理和控制与通信路径相关联的通信事件，以完成通信网络上的节点之间的服务请求。

公开(公告)号：US07307993B2

公开(公告)日：2007-12-11

申请号：US09923351

申请日：2001-08-08

Applicant: Philip Cunetto ,  James M. Doherty ,  Chien-Chun Lu ,  Timothy Paul Schroeder

Inventor： Philip Cunetto ,  James M. Doherty ,  Chien-Chun Lu ,  Timothy Paul Schroeder

IPC: H04L12/28

CPC classification number: H04Q11/0478 ,  H04L2012/563

Abstract: A system allows switch signaling to be processed in a controller adjunct to a switch, and for the controller to effect the connection by signaling to the switch. This is accomplished by an end unit communicating service information to a controller and the controller instructing the switch to carry out the service transaction. The service information from the end unit is routed through the switch being controlled by the controller.

Abstract translation: 系统允许在交换机的控制器附件中处理交换机信令，并且控制器通过向交换机发信号来实现连接。 这是通过将服务信息传递到控制器的终端单元和指示交换机执行服务交易的控制器来实现的。 来自终端单元的服务信息通过由控制器控制的开关进行路由。