Virtual Communication Device Interfaces
    11.
    发明申请

    公开(公告)号:US20170083714A1

    公开(公告)日:2017-03-23

    申请号:US15370274

    申请日:2016-12-06

    Abstract: Systems and methods for virtual communication device interfaces are disclosed. In some embodiments, a method may include receiving identification from a resident (e.g., an inmate or prisoner) of a controlled-environment facility (e.g., a jail or prison) and authenticating the resident based upon the identification. The method may also include retrieving, from one or more of a plurality of electronic information sources over a computer network, information associated with the resident. The method may further include subjecting the information to a security protocol, the security protocol configured to identify a first portion of the information that is suitable for disclosure to the resident and a second portion of the information that is unsuitable for disclosure to the resident. The method may then include withholding the second portion of the information from the resident and providing the first portion of the information to the resident.

    System and Method for Proactively Establishing a Third-Party Payment Account for Services Rendered to a Resident of a Controlled-Environment Facility
    12.
    发明申请
    System and Method for Proactively Establishing a Third-Party Payment Account for Services Rendered to a Resident of a Controlled-Environment Facility 审中-公开
    主动设立受管制环境设施居民服务第三方付款账户的制度和方法

    公开(公告)号:US20150310400A1

    公开(公告)日:2015-10-29

    申请号:US14703639

    申请日:2015-05-04

    Abstract: Systems and methods for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility (“CEF”). A campaign-triggering event is detected, which triggers contact of prospective third-party (“3rd-party”) payers for a resident of a CEF in order to encourage such prospective 3rd-party payers to establish 3rd-party payment accounts for the resident. In this manner, the prospective 3rd-party payers are proactively contacted prior to an expected future demand for service by the resident. A method thus comprises identifying at least one prospective third-party payer for a resident of a controlled-environment facility, and proactively contacting the identified at least one prospective third-party payer prior to demand for service by the resident to encourage the identified at least one prospective third-party payer to establish a third-party payment account for payment for future service expected for the resident.

    Abstract translation: 主动建立向受控环境设施居民提供的服务的第三方支付帐户的系统和方法(“CEF”)。 检测到活动触发事件,这触发了潜在第三方(“第三方”)支付者对CEF居民的联系,以鼓励这些潜在的第三方付款人为居民建立第三方支付账户 。 以这种方式,在预期的未来的居民服务需求之前,预期的第三方付款人被主动联系。 因此,一种方法包括识别受控环境设施的居民的至少一个潜在的第三方付款人,并且在所述居民的服务需求之前主动地联系所识别的至少一个潜在的第三方付款人以鼓励所识别的至少 一个预期的第三方付款人建立第三方支付账户,以支付预期为居民的未来服务。

    Controlled-environment facility video communications monitoring system

    公开(公告)号:US10893232B1

    公开(公告)日:2021-01-12

    申请号:US16534709

    申请日:2019-08-07

    Abstract: Video communications of residents of a controlled-environment facility are monitored to detect instances of non-verbal communications within the video, such as the display of written messages and hand signals. Residents may participate in live video visitation sessions with non-residents. Video recordings are generated for each video feed of the live video visitation. During the live video visitation, indications of non-verbal communications displayed in the live video are detected. If indications of non-verbal communications are detected in the live video, the recorded video is annotated to specify the locations of the detected indications in the recording. Upon completion of the video visitation session, post-processing of the recorded video detects additional indications of displayed non-verbal communication. The additional indications may be detected at proximal locations to the annotations and may be detected based on sampling frames of the recording to detect changes in the color balance indicating the display of a message surface.

    Triggering of Incident Report Record Generation in a Controlled Facility

    公开(公告)号:US20200258178A1

    公开(公告)日:2020-08-13

    申请号:US14176114

    申请日:2014-02-09

    Abstract: Embodiments of systems and methods for triggering of incident report record generating in a controlled facility are described. The incidents may involve acts of sexual misconduct. An embodiment of a system includes one or more communication devices in electronic communication with a crime reporting server. The system may also include a crime reporting server coupled to the one or more communication devices. The crime reporting server may be configured to receive information concerning an inmate in a controlled facility over a facility communications system that is related to an act of sexual misconduct, automatically trigger an event in response to receiving the information, and generate a record comprising at least a portion of the information related to the act of sexual misconduct in a data storage device.

    Inbound calls to intelligent controlled-environment facility resident media and/or communications devices

    公开(公告)号:US10270905B1

    公开(公告)日:2019-04-23

    申请号:US16021821

    申请日:2018-06-28

    Abstract: Sponsorship of controlled-environment facility resident media and/or communications devices by non-residents may include associating a non-resident with an address identifier of a sponsored resident media and/or communications device and associating a controlled-environment facility resident identified by the non-resident with the address identifier of the sponsored device. Thereafter, inbound calls to the sponsored device are connected as a result of confirming that an inbound calling party is associated with the address identifier of the sponsored device and verifying that the resident operating the sponsored device is associated with the address identifier of the sponsored device. Revocation of sponsorship of the sponsored device removes or deactivates association of the non-resident with the address identifier of the sponsored device and removes or deactivates association of the controlled-environment facility resident with the address identifier of the sponsored media and/or communications device.

    Covert infrared monitoring and recording of images and video in controlled-environment facilities
    18.
    发明授权
    Covert infrared monitoring and recording of images and video in controlled-environment facilities 有权
    在受控环境设施中对图像和视频进行隐蔽的红外监测和记录

    公开(公告)号:US09472071B1

    公开(公告)日:2016-10-18

    申请号:US14788220

    申请日:2015-06-30

    CPC classification number: G08B13/19 H04N5/33 H04N7/147 H04N7/181

    Abstract: An infrared image and/or a video of one or more residents of a controlled-environment facility is captured using an imaging device of a controlled-environment facility resident communication and/or media device disposed within the controlled-environment facility when the device is not being used in a communication session. The imaging device of the controlled-environment facility resident communication and/or media device is capable of operation with an infrared light source. The infrared image or video may be stored and/or presented to an entity associated with the controlled-environment facility, such as personnel of the facility, a facility administration system, etc. Capturing the image may include turning on at least one infrared light source on the device and/or turning off any indication that the capturing is taking place. The device may be located in a resident sleeping area and a bed check may be performed by the entity or device, using the infrared image.

    Abstract translation: 受控环境设施的一个或多个居民的红外图像和/或视频使用设备在受控环境设施内的受控环境设施驻留通信和/或媒体设备的成像设备捕获时,该设备不在 用于通信会话。 受控环境设施驻留通信和/或媒体设备的成像设备能够使用红外光源进行操作。 红外图像或视频可以存储和/或呈现给与受控环境设施相关联的实体,例如设施的人员,设施管理系统等。捕获图像可以包括打开至少一个红外光源 在设备上和/或关闭捕获正在进行的任何指示。 设备可以位于常驻的睡眠区域中,并且可以由实体或设备使用红外图像执行床检查。

    Advertisements in controlled-environment communication systems using tablet computing devices
    19.
    发明授权
    Advertisements in controlled-environment communication systems using tablet computing devices 有权
    使用平板电脑设备的受控环境通信系统中的广告

    公开(公告)号:US09160866B1

    公开(公告)日:2015-10-13

    申请号:US14305155

    申请日:2014-06-16

    Inventor: Luke Keiser

    CPC classification number: H04M15/8083 H04M15/56 H04M17/35 H04M2215/0192

    Abstract: A tablet computing device and controlled-environment communications processing system implemented process calls for the tablet requesting, via the controlled-environment communications system, a communication link between the tablet and another communications device. A resident of the controlled-environment facility operating the tablet is identified by the tablet to the controlled-environment communications system. The controlled-environment communications system selects advertisement(s) to be played on at least the tablet operated by the resident. The advertisement(s) are played on at least the tablet. The communications link is established by the controlled-environment communications system, between the tablet and the other communications device, before, during or following playing of the advertisement(s) on at least the tablet. Communication is carried out on the tablet, via the communications link, before, during and/or following playing of the advertisement(s).

    Abstract translation: 平板计算设备和受控环境通信处理系统实现对平板电脑的控制环境通信系统的处理呼叫,该平板电脑通过受控环境通信系统请求平板电脑和另一通信设备之间的通信链路。 操作平板电脑的受控环境设施的居民由平板电脑识别到受控环境通信系统。 受控环境通信系统至少选择由居民操作的平板播放的广告。 该广告至少在平板电脑上播放。 在至少平板电脑上播放广告之前,期间或之后,通信链路由受控环境通信系统,平板电脑和其他通信设备之间建立。 在广告之前,之中和/或之后通过通信链接在平板电脑上进行通信。

    Management and dissemination of information from a controlled-environment facility
    20.
    发明授权
    Management and dissemination of information from a controlled-environment facility 有权
    从受控环境设施管理和传播信息

    公开(公告)号:US09055167B1

    公开(公告)日:2015-06-09

    申请号:US14196162

    申请日:2014-03-04

    CPC classification number: H04M15/08

    Abstract: Management and dissemination of information from a controlled-environment facility. In an embodiment, a method may include receiving an identification of each of a plurality of non-residents of a controlled-environment facility with whom a resident of the controlled-environment facility is allowed to communicate, contacting a selected one of the plurality of non-residents and, during the contact, allowing the selected non-resident to establish or fund an account associated with the resident. In another embodiment, a system may be configured to receive identification of a plurality of non-residents of the controlled-environment facility, determine, among the plurality of non-residents, a set of non-residents with whom the resident is allowed to communicate, contact at least one non-resident from the set of non-residents, and provide information to the at least one non-resident during the contact about how to release the resident from the controlled-environment facility.

    Abstract translation: 从受控环境设施管理和传播信息。 在一个实施例中,一种方法可以包括接收受控环境设施的多个非居民中的每一者的标识,所述受控环境设施的所述受控环境设施的居民可以与所述受控环境设施的居民通信, 在接触过程中,允许选定的非居民建立或资助与居民有关的帐户。 在另一个实施例中,系统可以被配置为接收受控环境设施的多个非居民的识别,在多个非居民中确定一组允许居民与之通信的非居民 从所述一组非居民联系至少一个非居民,并且在所述联系期间向所述至少一个非居民提供关于如何将所述居民从受控环境设施释放的信息。

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