System and method for announcing and routing incoming telephone calls using a distributed voice application execution system architecture
    21.
    发明授权
    System and method for announcing and routing incoming telephone calls using a distributed voice application execution system architecture 有权
    用于使用分布式语音应用执行系统架构通知和路由传入电话呼叫的系统和方法

    公开(公告)号:US09253301B2

    公开(公告)日:2016-02-02

    申请号:US12717839

    申请日:2010-03-04

    摘要: A system and method for announcing and handling incoming telephone calls utilizes a distributed processing architecture. The distributed processing architecture makes use of local devices that can be located at various different locations where the user is often located. For instance, local devices could be at a user's home, a user's office and/or on a user's mobile device. The local devices are linked such than when there is an incoming telephone call directed to any one of multiple telephone numbers associated with the user, an announcement of the incoming call is provided at all of the user's locations. The user is also able to specify how the incoming call is to be handled on a call-by-call basis. The user may also be able to specify default call handling instructions so that an incoming telephone call directed to one of the user's telephone numbers is received by a device normally associated with a different one of the user's telephone numbers. The system allows the user to selectively forward incoming telephone calls to another specified number on a call-by-call basis.

    摘要翻译: 用于通知和处理传入电话呼叫的系统和方法利用分布式处理架构。 分布式处理架构使用可以位于用户经常位于的各种不同位置的本地设备。 例如,本地设备可以在用户的​​家庭,用户的办公室和/或用户的移动设备上。 本地设备被链接,例如当有与定向到与用户相关联的多个电话号码中的任何一个的呼入电话呼叫时,在所有用户的位置处提供来电的通知。 用户还可以指定如何在逐个呼叫的基础上处理来电。 用户还可能能够指定默认的呼叫处理指令,使得指向用户的电话号码之一的呼入电话通常被通常与用户的电话号码中的不同用户相关联的设备接收。 该系统允许用户在逐个呼叫的基础上选择性地将传入的电话呼叫转发到另一个指定的号码。

    System and method for interacting with a user via a variable volume and variable tone audio prompt
    22.
    发明授权
    System and method for interacting with a user via a variable volume and variable tone audio prompt 有权
    通过可变音量和可变音频音频提示与用户交互的系统和方法

    公开(公告)号:US08964960B2

    公开(公告)日:2015-02-24

    申请号:US12717897

    申请日:2010-03-04

    摘要: A system plays audio prompts to a user as part of a voice application. If the user begins to provide input in response to the audio prompt before the audio prompt is finished playing, the volume of the audio prompt is reduced, but the audio prompt continues to play. If the user finishes providing his input and the system is able to interpret the input before the audio prompt finishes, the audio prompt will halt and the system will take further action in accordance with the user's input. If the user finishes providing his input while the audio prompt is still playing, and the system is unable to interpret the input, the volume of the audio prompt will increase back to the original volume level until either the audio prompt finishes playing, or the user again begins to provide input.

    摘要翻译: 系统作为语音应用程序的一部分向用户播放音频提示。 如果用户在音频提示完成播放之前开始提供响应音频提示的输入,则音频提示音的音量减小,但音频提示继续播放。 如果用户完成提供其输入,并且系统能够在音频提示完成之前解释输入,则音频提示将停止,并且系统将根据用户的输入采取进一步的动作。 如果用户在音频提示仍在播放时完成提供输入,并且系统无法解释输入,则音频提示音的音量将增加到原始音量,直到音频提示完成播放,或者用户 再次开始提供输入。

    SYSTEM AND METHODS FOR PROVIDING VOICE MESSAGING SERVICES
    23.
    发明申请
    SYSTEM AND METHODS FOR PROVIDING VOICE MESSAGING SERVICES 审中-公开
    用于提供语音消息服务的系统和方法

    公开(公告)号:US20100166161A1

    公开(公告)日:2010-07-01

    申请号:US12717881

    申请日:2010-03-04

    IPC分类号: H04M1/64

    摘要: A voicemail system is capable of recording multiple personalized voicemail greetings for multiple individual potential calling parties. When a call is received by the voicemail system, the identity of the calling party is determined. This can be accomplished through caller ID information for the incoming call, or by interpreting spoken input provided by the calling party. If a personalized voicemail greeting has been established for the calling party, then the personalized voicemail greeting is played to the calling party. If no personalized voicemail greeting has been established for the calling party, a generic voicemail greeting is played to the calling party.

    摘要翻译: 语音邮件系统能够为多个个人潜在的呼叫方录制多个个性化语音邮件问候语。 当语音邮件系统接收到呼叫时,确定呼叫方的身份。 这可以通过来话呼叫的呼叫者ID信息或通过解释主叫方提供的口头输入来实现。 如果已经为呼叫方建立了个性化的语音邮件问候语,则向呼叫方播放个性化的语音邮件问候语。 如果没有为呼叫方建立个人化的语音邮件问候语,则向呼叫方播放通用语音邮件问候语。

    SYSTEM AND METHOD FOR PROVIDING TELEVISION PROGRAMMING RECOMMENDATIONS AND FOR AUTOMATED TUNING AND RECORDATION OF TELEVISION PROGRAMS
    24.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING TELEVISION PROGRAMMING RECOMMENDATIONS AND FOR AUTOMATED TUNING AND RECORDATION OF TELEVISION PROGRAMS 有权
    提供电视节目推荐和自动调谐和电视节目录制的系统和方法

    公开(公告)号:US20100161426A1

    公开(公告)日:2010-06-24

    申请号:US12717875

    申请日:2010-03-04

    IPC分类号: G06Q30/00 G06Q50/00

    摘要: A system that is capable of receiving and interpreting a user's spoken commands is also coupled to a television interface device that controls video programming content displayed the user's television. The user can speak commands to cause certain programs to be played, and to control various functions of the television. The system can track and analyze a user's video viewing habits. In addition, the system is able to determine which of multiple users might be interested in a particular video program, and the system can play marketing messages regarding that video program to those users that might be interested in viewing the video program.

    摘要翻译: 能够接收和解释用户口语命令的系统也耦合到控制显示用户电视的视频节目内容的电视接口设备。 用户可以发出命令来使某些节目被播放,并且控制电视机的各种功能。 该系统可以跟踪和分析用户的视频观看习惯。 此外,系统能够确定多个用户中的哪一个可能对特定视频节目感兴趣,并且系统可以向可能对观看视频节目感兴趣的那些用户播放关于该视频节目的营销消息。

    SYSTEM AND METHOD FOR PLACING TELEPHONE CALLS USING A DISTRIBUTED VOICE APPLICATION EXECUTION SYSTEM ARCHITECTURE
    25.
    发明申请
    SYSTEM AND METHOD FOR PLACING TELEPHONE CALLS USING A DISTRIBUTED VOICE APPLICATION EXECUTION SYSTEM ARCHITECTURE 审中-公开
    使用分布式语音应用程序执行系统架构放置电话呼叫的系统和方法

    公开(公告)号:US20100158217A1

    公开(公告)日:2010-06-24

    申请号:US12717826

    申请日:2010-03-04

    IPC分类号: H04M11/00

    CPC分类号: H04M3/5158 H04M2250/74

    摘要: A system and method for allowing a telemarketer to place a series of telephone calls to called parties utilizes a distributed processing architecture. This allows the telemarketer to utilize data stored at remote locations to help interact with called parties. In addition, the telemarketer can utilize telephone assets to quickly and easily place multiple simultaneous calls to different called parties.

    摘要翻译: 用于允许电话推销员将一系列电话呼叫发送到被叫方的系统和方法利用分布式处理架构。 这允许电话推销员利用存储在远程位置的数据来帮助与被叫方进行交互。 此外,电话推销员可以利用电话资产快速轻松地将多个同时呼叫发送到不同的被叫方。

    SYSTEM AND METHOD FOR DISPLAYING THE HISTORY OF A USER'S INTERACTION WITH A VOICE APPLICATION
    26.
    发明申请
    SYSTEM AND METHOD FOR DISPLAYING THE HISTORY OF A USER'S INTERACTION WITH A VOICE APPLICATION 审中-公开
    用于显示用户与语音应用程序交互的历史的系统和方法

    公开(公告)号:US20100158205A1

    公开(公告)日:2010-06-24

    申请号:US12717893

    申请日:2010-03-04

    IPC分类号: H04M11/00

    摘要: As a user interacts with a voice application, a history of the prompts played to the user and the users responses are displayed to the user. The displayed prompts and displayed responses could be summaries of the prompts and responses, or they could be full transcriptions of the prompts and responses. A user may be able to select a prompt or response in the history to return to a certain point in the voice application. It may be possible for a user to save a history of the interactions that occurred when a voice application was performed, and to recall the history to continue on from a selected location in the history.

    摘要翻译: 当用户与语音应用程序交互时,向用户显示向用户播放的提示的历史和用户响应。 显示的提示和显示的响应可以是提示和响应的摘要,或者可以是提示和响应的完整转录。 用户可能能够选择历史中的提示或响应来返回到语音应用中的某一点。 用户可以保存执行语音应用时发生的交互的历史记录,并且从历史中的所选位置召回历史以继续进行。

    Method and apparatus for activating extended services in a user device using a voice over packet gateway
    28.
    发明授权
    Method and apparatus for activating extended services in a user device using a voice over packet gateway 有权
    用于使用分组网关上的语音来激活用户设备中的扩展服务的方法和装置

    公开(公告)号:US07403604B2

    公开(公告)日:2008-07-22

    申请号:US11480996

    申请日:2006-07-06

    IPC分类号: H04M1/56

    CPC分类号: H04L12/66

    摘要: An enhanced services display message protocol (ESDMP) facilitates display of messages in a compliant analog telephony device (ATD). An exemplary gateway device in a voice over packet (VOP) network can activate enhanced services in a compliant ATD using the ESDMP and includes a controller and first and second interfaces. One of the interfaces can transmit and receive communications over a VOP network. The other interface can transmit and receive voice band message data modulated according to a frequency shift keying (FSK) protocol. The ESDMP can be used to configure the gateway to activate features supported by the ATD, to update call state information and to display feature state information.

    摘要翻译: 增强型服务显示消息协议(ESDMP)有助于在兼容的模拟电话设备(ATD)中显示消息。 语音分组(VOP)网络中的示例性网关设备可以使用ESDMP激活兼容ATD中的增强业务,并且包括控制器以及第一和第二接口。 其中一个接口可以通过VOP网络发送和接收通信。 另一个接口可以发送和接收根据频移键控(FSK)协议调制的语音频带消息数据。 ESDMP可用于配置网关以激活ATD支持的功能,更新呼叫状态信息和显示功能状态信息。

    SYSTEM AND METHOD FOR PROVIDING MESSAGES FROM A FIXED COMMUNICATION DEVICE VIA A GATEWAY
    29.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING MESSAGES FROM A FIXED COMMUNICATION DEVICE VIA A GATEWAY 审中-公开
    用于通过网关从固定通信设备提供消息的系统和方法

    公开(公告)号:US20080162710A1

    公开(公告)日:2008-07-03

    申请号:US11962639

    申请日:2007-12-21

    IPC分类号: G06F15/16

    摘要: A fixed communication device includes a transceiver operable to transmit and receive communications to a gateway, and a processor cooperatively operable with the transceiver. The processor is configured to facilitate establishing a foreign exchange office (FXO) connection to the gateway over the transceiver; formatting a message in a multiple data message format (MDMF) message format; and transmitting the message from the transceiver to the gateway using frequency shift keying (FSK) modulation, after the FXO connection is established

    摘要翻译: 固定通信设备包括可操作以向网关发送和接收通信的收发机以及与所述收发器协同工作的处理器。 处理器被配置为便于通过收发机建立到网关的外汇办公室(FXO)连接; 以多数据消息格式(MDMF)消息格式格式化消息; 并且在FXO连接建立之后,使用频移键控(FSK)调制将该消息从收发器发送到网关

    Surveillance implementation in a voice over packet network
    30.
    发明申请
    Surveillance implementation in a voice over packet network 审中-公开
    通过分组网络的语音监控实现

    公开(公告)号:US20060212933A1

    公开(公告)日:2006-09-21

    申请号:US11411912

    申请日:2006-04-27

    IPC分类号: G06F15/16

    摘要: A network infrastructure device in a voice over packet (VOP) network includes a transceiver and a processor. The transceiver can transmit and receive communications over a VOP network. The processor, responsive to receipt of a call setup information request (CIReq) specifying a particular target, can associate a public identifier with the particular target, and map the public identifier to an internet protocol (IP) address responsive to a communication. Also, the processor can identify communications to and/or from the particular target with the IP address. Further, responsive to receiving communications to and/or from the IP address, the processor can transmit the communications to a law enforcement agency (LEA) collection device.

    摘要翻译: 语音分组(VOP)网络中的网络基础设施设备包括收发机和处理器。 收发器可以通过VOP网络发送和接收通信。 处理器响应于接收到指定特定目标的呼叫建立信息请求(CIReq),可以将公共标识符与特定目标相关联,并且响应于通信将公共标识符映射到因特网协议(IP)地址。 此外,处理器可以利用IP地址来识别与/或来自特定目标的通信。 此外,响应于接收到和/或来自IP地址的通信,处理器可以将通信传送到执法机构(LEA)收集设备。