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公开(公告)号：US12218988B2
公开(公告)日：2025-02-04
申请号：US18484944
申请日：2023-10-11
Inventor： Angela Opoku-Agyemang , Christine Johnson , Kristina Seymour , Chad A Greer , Amit Gupta , Sujitha Thekkin Kattil Sankaran
IPC: H04L65/1093 , G06Q30/01 , H04L65/403
Abstract: A customer relationship management (CRM) platform may use data objects to store data associated with a virtual meeting. The CRM platform may store information about a virtual meeting in a meeting object, and store information about meeting participants in participant objects linked to the meeting object. The CRM platform may also store meeting information, returned from a separate virtual meeting platform that will host the virtual meeting, in the meeting object and the participant objects. Accordingly, the CRM platform can use the meeting object and participant objects to display meeting information in a user interface, allow users to edit meeting details via the CRM platform, and/or allow users to join the virtual meeting via the CRM platform without separately logging in to the virtual meeting platform.
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公开(公告)号：US12217552B1
公开(公告)日：2025-02-04
申请号：US17235495
申请日：2021-04-20
Inventor： Ryan Gammelgard , Justin Davis , Karen Allen , Steven Schmidt
Abstract: Methods and systems for obtaining vehicle recall notifications are described herein. A vehicle having one or more autonomous operation features may receive a notification indicating that the vehicle requires a safety recall. The notification may provide identification information for a vehicle part that needs to be replaced. Additionally, the vehicle may determine whether the vehicle part is currently within the vehicle by obtaining a set of identification information for current vehicle parts within the vehicle and comparing the identification information for the vehicle part to the set of identification information for current vehicle parts within the vehicle. In response to determining that the vehicle part is currently within the vehicle, the vehicle may identify a treatment facility for replacing the vehicle part, and cause the vehicle to travel to the identified treatment facility for replacing the vehicle part.
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公开(公告)号：US12217313B2
公开(公告)日：2025-02-04
申请号：US18173421
申请日：2023-02-23
Inventor： Ryan Michael Gross , Jody Ann Thoele , Joseph Robert Brannan , Eric R. Moore
IPC: G06Q40/08 , G06F3/0482 , G06Q10/10 , G06Q50/14 , G06Q50/26 , G06Q50/40 , G09B19/00 , G06N20/00 , G06Q30/0645
Abstract: An on-demand insurance (ODI) server for generating dynamic user offerings may be provided. The ODI server may include at least one processor in communication with a memory device. The at least one processor may be programmed to (i) receive, from a user computing device associated with a user, an insurance policy request for a trip from a start location to an end location, (ii) determine at least one transportation mode available for the trip, (iii) access contextual data associated with the trip, (iv) assess a risk associated with the at least one transportation mode, (v) calculate a risk score associated with the at least one transportation mode based upon at least the contextual data, (vi) generate an insurance offering associated with the at least one transportation mode, and/or (vii) transmit the insurance offering in real time to the user computing device for purchase by the user.
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公开(公告)号：US12217213B2
公开(公告)日：2025-02-04
申请号：US18467420
申请日：2023-09-14
Inventor： Ryan Michael Gross , Jody Ann Thoele , Joseph Robert Brannan , Eric R. Moore
IPC: G06Q10/10 , G01C21/34 , G06F16/245 , G06F16/29 , G06Q10/047 , G06Q30/0204 , G06Q40/08 , G06Q50/14 , G06N20/00
Abstract: An adaptive mapping (AM) computing device having at least one processor in communication with at least one memory device is provided. The AM computing device may be configured to retrieve a plurality of tasks associated with a user, and retrieve geographic mapping data. The AM computing device may also generate a route model based upon the retrieved plurality of tasks and the retrieved geographic mapping data. The AM computing device may execute the route model to determine an optimal route, and transmit, to the user, an optimized travel plan based upon the optimal route.
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公开(公告)号：US20250039116A1
公开(公告)日：2025-01-30
申请号：US18786220
申请日：2024-07-26
Inventor： Darin A. Smith , Michael Scott Heihn , Christopher Carroll , Prashant G. Hiremath , Ramalakshmi Kiran Kandury
IPC: H04L51/216 , H04L51/04 , H04L51/07
Abstract: A contact record enrichment system receives contact records generated by a contact center platform in association with individual contacts handled by a contact center. If multiple contacts are part of a contact chain associated with the same customer journey, such as a customer journey that involves one or more transfers between different contacts, the contact record enrichment system enriches corresponding contact records with transfer data about the entire customer journey. The transfer data added to an individual contact record for an individual contact in the customer journey causes the contact record to indicate information about the entire customer journey, in addition to information about the individual contact.
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Patent Agency Ranking
公开(公告)号：US20250037572A1
公开(公告)日：2025-01-30
申请号：US18908709
申请日：2024-10-07
Inventor： Brian Mark Fields , Steve Roberson
Abstract: An alert may be triggered to notify a pedestrian of the current operational mode of a nearby vehicle. For instance, a vehicle may operate in an autonomous or manual mode, and may occasionally switch from one mode to the other. A pedestrian who may be unaware of the current operational mode of a nearby vehicle may notice the alert and proceed accordingly. In one embodiment, an indication of the current operational mode of the nearby vehicle may be transmitted to an electronic device associated with the pedestrian. The device may generate a notification to the pedestrian based on the current operational mode. In an additional or alternative embodiment, the alert may be transmitted by the vehicle externally to be visible or audible to the pedestrian. In some embodiments, the alert may be triggered only for particular operational modes (e.g., only for autonomous or only for manual).
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公开(公告)号：US12211192B2
公开(公告)日：2025-01-28
申请号：US18235194
申请日：2023-08-17
Inventor： Eric Haefli
Abstract: Methods and systems for analyzing an integrity of a roof covering are presented. An exemplary method includes observing, by an imaging unit, a respective lift for one or more discontinuous roof covering materials of a roof covering of a structure. The exemplary method further includes generating, by one or more processors, an overall roof integrity rating based on the respective lift of one or more of the one or more discontinuous roof covering materials.
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38.发明授权公开(公告)号：US12211105B2
公开(公告)日：2025-01-28
申请号：US18376086
申请日：2023-10-03
Inventor： Eric Haefli
Abstract: A computer-implemented method for analyzing a survivability of a structure is presented. A distance extending radially from the structure defining an area surrounding the structure may be determined. The area surrounding the structure may be scanned to identify surrounding objects. The area surrounding the structure may then be segmented to create a plurality of area segments. A density of surrounding objects in each of the plurality of area segments may be determined. A risk score for each of the plurality of area segments may then be determined based on the density of surrounding objects in each of the plurality of area segments. An overall wind exposure risk value may be provided for further use.
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39.发明授权公开(公告)号：US12210989B2
公开(公告)日：2025-01-28
申请号：US17578354
申请日：2022-01-18
Inventor： Chris Elston , Steve Skrzypczynski , Blain Johnson , Nick Monical
IPC: G06Q10/0631
Abstract: A non-iterative revising tool is provided, which interfaces with a WFM service running on one or more WFM hosts. The non-iterative revising tool can configure a client computing device to export timetable records and staffing forecast records from a WFM service; non-iteratively revise, for a referent employee, task assignments of timetable records to fulfill forecast workload volumes of a primary task type according to conditions not implemented by conventional WFM services; and import revised timetable records into the WFM service after work task assignments have been at least partially aligned with forecast workload volumes based on an alignment objective. The non-iterative revising tool and the WFM services configuring client computing devices and WFM hosts in conjunction allows numerous data records to be exported from WFM hosts running the WFM services, revised over a single pass by client computing devices running the non-iterative revising tool, and imported back to the WFM hosts running the WFM services, in just minutes.
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公开(公告)号：US20250029192A1
公开(公告)日：2025-01-23
申请号：US18519983
申请日：2023-11-27
Inventor： Ross Wheeler , Jose Ivan Gutierrez , Anthony Welcome , Steve Amancha , Lauren Elise Mitchell , Anish Agarwal
IPC: G06Q50/16
Abstract: Apparatuses, systems and methods are disclosed for providing property improvement recommendations. The method comprises: (1) receiving, by one or more processors from a user, a first prompt associated with a property; (2) generating, by the one or more processors, a second prompt based upon the first prompt, data associated with the property and one or more property metrics associated with the property; (3) transmitting, by the one or more processors to a chatbot, the second prompt to generate a response, the response comprising a recommended action associated with the property; and/or (4) presenting, by the one or more processors, the response to the user.
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