公开(公告)号：US20150341312A1

公开(公告)日：2015-11-26

申请号：US14282974

申请日：2014-05-20

Applicant: Avaya, Inc.

Inventor： Joel M. Ezell ,  Stephen Whynot ,  Manish Chatterjee ,  Biswajyoti Pal

IPC: H04L29/06

CPC classification number: H04L63/029 ,  H04L63/0281 ,  H04L63/1466 ,  H04L63/168 ,  H04L67/02

Abstract: The system and method monitor a secure Web Real Time Communication (WebRTC) session between browsers. To do so, a WebRTC application receives a first WebRTC offer with a fingerprint of a first browser to establish a secure communication session. The WebRTC application sends session information and the fingerprint of the first browser to a media relay. The WebRTC application receives a fingerprint of a media relay. A second WebRTC offer with a fingerprint of the media relay is sent to a second browser. An answer to the second WebRTC offer is received. Session information and the fingerprint of the second browser are sent to the media relay so the media relay can decrypt the secure communication session. The first WebRTC offer is answered. A secure communication session is established via the media relay using the fingerprints. The media relay, based on the fingerprints, can monitor the secure communication session.

Abstract translation: 系统和方法监视浏览器之间的安全Web实时通信（WebRTC）会话。 为此，WebRTC应用程序接收具有第一浏览器的指纹的第一个WebRTC报价，以建立安全的通信会话。 WebRTC应用程序将会话信息和第一个浏览器的指纹发送到媒体中继。 WebRTC应用程序接收媒体中继器的指纹。 具有媒体中继指纹的第二个WebRTC提供被发送到第二浏览器。 接收了第二个WebRTC报价的答案。 会话信息和第二浏览器的指纹被发送到媒体中继，所以媒体中继可以解密安全通信会话。 第一个WebRTC报价得到回答。 使用指纹通过媒体中继建立安全通信会话。 基于指纹的媒体中继可以监视安全通信会话。

公开(公告)号：US09020127B2

公开(公告)日：2015-04-28

申请号：US13630819

申请日：2012-09-28

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Kurt Haserodt ,  William T. Walker

IPC: H04M7/00 ,  G06F17/30

CPC classification number: G06F17/30 ,  H04M3/42314 ,  H04M7/00 ,  H04M7/0075 ,  H04M2203/15

Abstract: Methods, devices, and systems are provided such that enterprise network administrators may create and display a dial plan management arrangement using enterprise canonical format and number normalization and friendly display tables. A solution is provided for creating and managing call routing simply and graphically using enterprise canonical format rather than through a legacy routing scheme using of a series of tables with no graphic depiction and multiple formats. By using a single format with a graphical representation when administering dial planning, implementation and management are significantly simpler and more efficient.

Abstract translation: 提供方法，设备和系统，使得企业网络管理员可以使用企业规范格式和数字规范化和友好的显示表来创建和显示拨号计划管理布置。 提供了一种解决方案，用于简单和图形地使用企业规范格式创建和管理呼叫路由，而不是通过使用一系列没有图形描述和多种格式的表的传统路由方案。 通过在管理拨号规划时使用具有图形表示的单一格式，实施和管理将显着简化和更有效率。

公开(公告)号：US20140254785A1

公开(公告)日：2014-09-11

申请号：US13794271

申请日：2013-03-11

Applicant: AVAYA INC.

Inventor： Joel M. Ezell ,  Ming Hou ,  Stephen Durney

IPC: H04M3/54

CPC classification number: H04M3/42127 ,  H04M3/548 ,  H04M2203/1016 ,  H04M2203/257

Abstract: A communication system, method, and components are described. Specifically, a communication method is disclosed which enables a media device and control device to be dynamically paired to one another and a control link call to be established between the media device and the control device. The control link call can be utilized to permit the media device to be controlled by the control device while the media device exchanges media with a communication device operated by another user.

Abstract translation: 描述了通信系统，方法和组件。 具体地，公开了一种通信方法，其使媒体设备和控制设备能够彼此动态配对，并且在媒体设备和控制设备之间建立控制链路呼叫。 控制链路呼叫可以用于允许媒体设备由控制设备控制，同时媒体设备与由另一个用户操作的通信设备交换媒体。

公开(公告)号：US08644817B1

公开(公告)日：2014-02-04

申请号：US13627750

申请日：2012-09-26

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Jason Tanabe

IPC: H04W4/00 ,  H04W36/00 ,  H04M1/00

CPC classification number: H04L65/1006 ,  H04L65/1073 ,  H04W36/14 ,  H04W76/15 ,  H04W88/06 ,  H04W92/06

Abstract: An endpoint adaptor and methods of operating the same are provided. The endpoint adaptor provides a single persistent view of a mobile communication device to a network and network-based applications. Moreover, a mobile application on the communication device can leverage the full capabilities of the device without passing any of the complexities associated therewith beyond a network agent acting on behalf of the mobile application.

Abstract translation: 提供端点适配器及其操作方法。 端点适配器向网络和基于网络的应用提供移动通信设备的单一持久视图。 此外，通信设备上的移动应用可以利用设备的全部功能，而不会将与其相关联的任何复杂性超出代表移动应用的网络代理。

公开(公告)号：US11463404B2

公开(公告)日：2022-10-04

申请号：US15485961

申请日：2017-04-12

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Manish Chatterjee ,  Biswajyoti Pal

IPC: H04L9/40 ,  H04L67/1036 ,  H04L67/63

Abstract: Embodiments disclosed herein provide systems and methods for quarantining communications at a network edge by routing traffic through a specialized network edge system. In a particular embodiment a method provides, identifying criteria indicating whether certain network traffic should be handled by the specialized network edge system. The method further provides receiving first information about first network traffic received at a first network edge system for a communication network. In response to determining, based on the first information, that the first network traffic satisfies the criteria, the method provides routing the first network traffic through the specialized network edge system.

公开(公告)号：US10931719B2

公开(公告)日：2021-02-23

申请号：US14691253

申请日：2015-04-20

Applicant: Avaya Inc.

Inventor： Mehmet C. Balasaygun ,  Gordon R. Brunson ,  Joel M. Ezell ,  Eric D. Cooper ,  Rifaat Shekh-Yusef

IPC: H04L29/06

Abstract: A communication device sends a Session Initiation Protocol (SIP) INVITE message to establish a call. In response, the call is forked. For example, in parallel forking, the SIP INVITE may be sent to two different communication devices. The forking causes each communication device to send at least one provisional response message. In this case, first and second SIP provisional response messages are received that include Session Description Protocol (SDP) information for a media stream. A first media stream associated with one of the first or second SIP provisional response messages is received and played. A second media stream associated with the other one of the first or second SIP provisional response messages is received within a first time period. In response to receiving the second media stream within the first time period, the first media stream is discarded and the second media stream is played.

公开(公告)号：US10911598B2

公开(公告)日：2021-02-02

申请号：US16732734

申请日：2020-01-02

Applicant: Avaya Inc.

Inventor： Pushkar Yashavant Deole ,  Joel M. Ezell

IPC: H04M3/428 ,  H04M3/51

Abstract: A communication session with a communication endpoint is established. The communication session is placed on hold. For example, the communication session is placed on hold by being sent to a contact center queue. In response to placing the communication session on hold, a first message is sent to the communication endpoint that indicates the communication session has been placed on hold. A second message is received from the communication endpoint that indicates that a user of the communication endpoint would like to play personal media while the communication session is on hold. The communication session is later taken off hold. In response to determining that the communication session is taken off hold, a third message is sent to the communication endpoint to stop playing the personalized media. This process allows the user to play personalized media while being placed on hold.

公开(公告)号：US10601831B2

公开(公告)日：2020-03-24

申请号：US14943225

申请日：2015-11-17

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Mehmet C. Balasaygun ,  Geoff Baskwill

IPC: H04L29/06 ,  H04L29/08

Abstract: When a user is attempting to access a server application, a challenge is received, in a browser, for a one or more login credentials to access a server application (e.g., a web page). For example, a user is requested to provide a user name and password to login to the server application. In response to the user providing the credentials via the browser, the login credentials are sent. If the credentials are validated, an access token is received by the browser from the server application. In response to receiving the access token for the server application, the browser sends the access token and an address for the server application, via a local loopback address, to a local application. This allows the local application to send local information, such as local files, to the server application using the token.

公开(公告)号：US10148522B2

公开(公告)日：2018-12-04

申请号：US14694400

申请日：2015-04-23

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Gordon Brunson ,  Geoff Baskwill ,  Seung Bong (Stephen) Han

IPC: H04L29/06 ,  H04L12/24 ,  H04M3/42 ,  H04M3/54

Abstract: To provide better administrative access control for allowing access to network applications, an authorization framework is extended by dynamically adding administrative access control to the authorization framework. For example, the authorization framework can be extended by adding a plug-in to the authorization framework. The authorization framework manages the access control by generating tokens. For example, a token may be a digital certificate. The tokens define what access control an application, such as a client application has when accessing the network application. The tokens are based on the dynamically added administrative access control. When a request for a token is securely received, the authorization framework generates a token that identifies if the application (e.g., the client application) is allowed or not allowed to access the network application. The token is then used by the application to access the network application.

公开(公告)号：US20170142111A1

公开(公告)日：2017-05-18

申请号：US14943225

申请日：2015-11-17

Applicant: Avaya Inc.

Inventor： Joel M. Ezell ,  Mehmet C. Balasaygun ,  Geoff Baskwill

IPC: H04L29/06 ,  H04L29/08

CPC classification number: H04L63/10 ,  H04L63/0807 ,  H04L67/02

Abstract: When a user is attempting to access a server application, a challenge is received, in a browser, for a one or more login credentials to access a server application (e.g., a web page). For example, a user is requested to provide a user name and password to login to the server application. In response to the user providing the credentials via the browser, the login credentials are sent. If the credentials are validated, an access token is received by the browser from the server application. In response to receiving the access token for the server application, the browser sends the access token and an address for the server application, via a local loopback address, to a local application. This allows the local application to send local information, such as local files, to the server application using the token.