System and method for presenting a single persistent view of a multi-module communication device to a network
    2.
    发明授权
    System and method for presenting a single persistent view of a multi-module communication device to a network 有权
    用于向网络呈现多模块通信设备的单个持久视图的系统和方法

    公开(公告)号:US08644817B1

    公开(公告)日:2014-02-04

    申请号:US13627750

    申请日:2012-09-26

    Applicant: Avaya Inc.

    Abstract: An endpoint adaptor and methods of operating the same are provided. The endpoint adaptor provides a single persistent view of a mobile communication device to a network and network-based applications. Moreover, a mobile application on the communication device can leverage the full capabilities of the device without passing any of the complexities associated therewith beyond a network agent acting on behalf of the mobile application.

    Abstract translation: 提供端点适配器及其操作方法。 端点适配器向网络和基于网络的应用提供移动通信设备的单一持久视图。 此外,通信设备上的移动应用可以利用设备的全部功能,而不会将与其相关联的任何复杂性超出代表移动应用的网络代理。

    WEB APPLICATION SYSTEM AND METHOD TO DYNAMICALLY SELECT BETWEEN LOCAL INSTALLED AND CLOUD-BASED RESOURCES

    公开(公告)号:US20180095741A1

    公开(公告)日:2018-04-05

    申请号:US15284202

    申请日:2016-10-03

    Applicant: Avaya Inc.

    Abstract: The embodiments herein are directed to collecting information from multiple sources about platform capabilities and evaluating the platform capabilities of at least a requesting computer system and a server. A portal can automatically and dynamically select a proper client/application to handle communication based on availability, connectivity and more characteristics and provide a communication recommendation when requesting a function. Logic in the portal allows the portal to determine how best to set up execution of the function. The portal logic can essentially evaluate all of the options available and then choose the best option.

    METHOD TO PROVIDE AN OPTIMIZED USER INTERFACE FOR PRESENTATION OF APPLICATION SERVICE IMPACTING ERRORS
    5.
    发明申请
    METHOD TO PROVIDE AN OPTIMIZED USER INTERFACE FOR PRESENTATION OF APPLICATION SERVICE IMPACTING ERRORS 审中-公开
    提供优化的用户界面以提供应用程序服务的方法提供错误

    公开(公告)号:US20160299807A1

    公开(公告)日:2016-10-13

    申请号:US14681488

    申请日:2015-04-08

    Applicant: Avaya Inc.

    CPC classification number: G06F11/32 G06F11/00 G06F11/0742 G06F11/0766

    Abstract: Mechanisms are provided herein which accommodate the handling of multiple service errors on a service exception handling display. In particular, when a single and/or multiple service errors are present, a user interface of the communication device can provide a dynamic exceptions view for simple management and control of the one or more service errors received. The service errors can be resolved independently and a manner most productive with a user while improving user experience.

    Abstract translation: 本文提供了适应在服务异常处理显示器上处理多个服务错误的机制。 特别地,当存在单个和/或多个服务错误时,通信设备的用户界面可以提供用于对所接收的一个或多个服务错误的简单管理和控制的动态异常视图。 可以独立地解决服务错误,并且在提高用户体验的同时提高用户效率。

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