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    Pre-Authentication for Interactive Voice Response System
    31.
    发明申请
    Pre-Authentication for Interactive Voice Response System 有权

    公开(公告)号：US20250126204A1

    公开(公告)日：2025-04-17

    申请号：US18380314

    申请日：2023-10-16

    Applicant: Bank of America Corporation

    Inventor： Sandeep Verma ,  Nandini Rathaur ,  Pavan K. Chayanam ,  Srinivas Dundigalla

    IPC: H04M3/51 ,  H04M3/42 ,  H04M3/436 ,  H04M3/523

    Abstract: Arrangements for pre-authenticating users to interactive voice response (IVR) systems are provided. In some examples, a user may initiate, via an application executing on a mobile device of the user, a telephone call to an IVR system. A computing platform may intercept the call and may generate a one-time passcode (OTP). The OTP may be appended to the telephone number as a suffix and the telephone call may be initiated with the IVR system using the telephone number and appended suffix. The IVR system may extract the OTP and may validate the OTP. If the OTP is validated, the call may be initiated as a pre-authenticated call in which the IVR system might not request authentication data from the user. If the OTP is not validated, the call may be initiated as a standard call in which the IVR system may request authentication data from the user.

    SYSTEM AND METHOD FOR SECURED DATA ANALYSIS AND SYNTHETIC IDENTITY DETECTION IN A DISTRIBUTED LEDGER NETWORK
    32.
    发明申请
    SYSTEM AND METHOD FOR SECURED DATA ANALYSIS AND SYNTHETIC IDENTITY DETECTION IN A DISTRIBUTED LEDGER NETWORK 有权

    公开(公告)号：US20240422180A1

    公开(公告)日：2024-12-19

    申请号：US18208934

    申请日：2023-06-13

    Applicant: BANK OF AMERICA CORPORATION

    Inventor： Sandeep Verma ,  Pavan Chayanam ,  Srinivas Dundigalla ,  Nandini Rathaur

    IPC: H04L9/40 ,  G06N20/00 ,  H04L9/00 ,  H04L9/14 ,  H04L9/30

    Abstract: Systems, computer program products, and methods are described herein for secured data analysis and synthetic identity detection in a distributed ledger network. The present invention is configured to receive an event for a predetermined set of occurrences, generate a first hash packet and a second hash packet, wherein the first hash packet is generated by applying a hashing engine to a first identifier, and wherein the second hash packet is generated by applying the hashing engine to a second identifier, generate, by a distributed ledger server, a first key pair, generate, by the member of the distributed ledger network, a second key pair, encrypt a bundle using the first public key, wherein the bundle comprises the first and second hash packets, and appending the bundle to the transaction object, wherein the transaction object is distributed to the distributed ledger network.

    Virtual assistant host platform configured for interactive voice response simulation
    33.
    发明授权
    Virtual assistant host platform configured for interactive voice response simulation 有权

    公开(公告)号：US12159631B2

    公开(公告)日：2024-12-03

    申请号：US18371108

    申请日：2023-09-21

    Applicant: Bank of America Corporation

    Inventor： Srinivas Dundigalla ,  Pavan Chayanam ,  Saurabh Mehta

    IPC: G10L15/22 ,  G06F3/16 ,  G06F9/451 ,  G06Q20/10 ,  G10L13/00 ,  G10L15/18

    Abstract: Aspects of the disclosure relate to using machine learning to simulate an interactive voice response system. A computing platform may receive user interaction information corresponding to interactions between a user and enterprise computing devices. Based on the user interaction information, the computing platform may identify predicted intents for the user, and may generate hotkey information based on the predicted intents. The computing platform may send the hotkey information and commands directing the mobile device to output the hotkey information. The computing platform may receive hotkey input information from the mobile device. Based on the hotkey input information, the computing platform may generate a hotkey response message. The computing platform may send, to the mobile device, the hotkey response message and commands directing the mobile device to convert the hotkey response message to an audio output and to output the audio output.

    System for automated regression testing
    34.
    发明授权
    System for automated regression testing 有权

    公开(公告)号：US12159239B2

    公开(公告)日：2024-12-03

    申请号：US17148134

    申请日：2021-01-13

    Applicant: BANK OF AMERICA CORPORATION

    Inventor： Srinivas Dundigalla ,  Pavan Chayanam ,  Steven Novack ,  Jaimish Patel

    IPC: G06N5/04 ,  G06F3/14 ,  G06N20/00

    Abstract: Systems, computer program products, and methods are described herein for automated regression testing. The present invention is configured to generate, using a regression testing engine, a second state instance map for a second version of an application; generate, using the regression testing engine, a first state instance map for a first version of the application; initiate a differential detection engine on the first state instance map and the second state instance map; determine, using the differential detection engine, one or more differential features in the second version of the application; initiate a machine learning model on the one or more differential features in the second version of the application; and classify, using the machine learning model, the one or more differential features into one or more classes.

    ATM ENCRYPTED SCREENS POWERED BY SMART GLASS FOR SCREEN DECRYPTION
    39.
    发明申请
    ATM ENCRYPTED SCREENS POWERED BY SMART GLASS FOR SCREEN DECRYPTION 有权

    公开(公告)号：US20230063406A1

    公开(公告)日：2023-03-02

    申请号：US17409972

    申请日：2021-08-24

    Applicant: Bank of America Corporation

    Inventor： Sandeep Verma ,  Pavan Chayanam ,  Srinivas Dundigalla

    IPC: G06F21/84 ,  H04W12/033 ,  H04W12/041 ,  H04W12/0431 ,  G06F3/0488

    Abstract: Apparatus and methods for unlocking a communication terminal. The methods may include: at the communication terminal, receiving from eye wear of a user, a radio frequency (“RF”) signal that includes a public code. The methods may include: at the communication terminal, receiving from eye wear a request for text that is encrypted using the public code. The methods may include: responsive to the request, transmitting to the communication terminal encrypted text based on the public code. The methods may include displaying on the communication terminal the encrypted text. The methods may include detecting at the terminal, without displaying a decryption of the encrypted text, a user gesture based on the encrypted text. The methods may include providing to the user a private code corresponding to the public code. The private code may be configured to reside in machine readable memory on the eye wear.

    Mobile log heatmap-based auto testcase generation
    40.
    发明授权
    Mobile log heatmap-based auto testcase generation 有权

    公开(公告)号：US11593255B2

    公开(公告)日：2023-02-28

    申请号：US16944417

    申请日：2020-07-31

    Applicant: Bank of America Corporation

    Inventor： Srinivas Dundigalla ,  Pavan Kumar Chayanam ,  Sandeep Verma ,  Jaimish H. Patel

    IPC: G06F11/36

    Abstract: A system is provided for mobile log heatmap-based auto test case generation. In particular, the system may continuously track and log user actions and data flows for applications within the production environment. Based on the logs, the system may generate a navigation network graph through which the system may identify all possible navigation paths that may be taken by the user to access certain functions or screens of the application. Once the paths have been identified, the system may collect and sanitize testing data based on user session and system interaction data in the production environment. The testing data may then be used to drive the development of the next release or version of the application.

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