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    AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM
    32.
    发明申请
    AD-HOC MOBILE IP NETWORK FOR INTELLIGENT TRANSPORTATION SYSTEM 有权
    用于智能交通系统的AD-HOC移动IP网络

    公开(公告)号：US20130253732A1

    公开(公告)日：2013-09-26

    申请号：US13620228

    申请日：2012-09-14

    申请人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

    发明人： Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer ,  Mukul Jain ,  Randall Paul Joseph Ethier

    IPC分类号： G08G1/00

    CPC分类号： G08G1/00 ,  G08G1/20

    摘要： A method for intelligently managing a transportation network is provided. The method includes providing a roadside apparatus to communicate with vehicle nodes associated with vehicles in a transportation network, the vehicle nodes being in a range of control of the roadside apparatus. Based on real-time location and direction information received from a particular vehicle node associated with a particular one of the vehicles, a specific neighboring roadside apparatus whose range of control is next to be entered by the particular vehicle is identified. Handover information is communicated to the specific neighboring roadside apparatus, and the particular vehicle node is communicatively connected to the specific roadside apparatus before disconnection from the roadside apparatus.

    摘要翻译： 提供了一种智能管理交通网络的方法。 所述方法包括提供路侧设备以与在运输网络中的车辆相关联的车辆节点进行通信，所述车辆节点处于所述路侧设备的控制范围内。 基于从与特定车辆相关联的特定车辆节点接收的实时位置和方向信息，识别由特定车辆接下来进行控制范围的特定的相邻路侧设备。 切换信息被传送到特定的相邻的路侧设备，并且特定车辆节点在与路侧设备断开之前通信地连接到特定的路侧设备。

    Method and system for recalling voicemail messages
    33.
    发明授权
    Method and system for recalling voicemail messages 有权
    召回语音邮件消息的方法和系统

    公开(公告)号：US08515027B2

    公开(公告)日：2013-08-20

    申请号：US11448277

    申请日：2006-06-07

    申请人： Shmuel Shaffer ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel

    发明人： Shmuel Shaffer ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel

    IPC分类号： H04M1/64 ,  H04B1/26

    CPC分类号： H04M3/53366 ,  H04M3/385 ,  H04M2201/39 ,  H04M2201/41 ,  H04M2203/4554

    摘要： Techniques and systems for recalling voicemail messages from remote voicemail systems are disclosed. In one embodiment, a method for recalling a voicemail message from a target mailbox can include: accessing a voicemail system by a caller using a device; authenticating the caller using speaker verification; and deleting the voicemail message from the target mailbox. The target mailbox owner can be a member of the voicemail system, while the caller can be a non-member of that voicemail system. The device may be configured to support a telephony user interface (TUI), for example.

    摘要翻译： 公开了用于从远程语音邮件系统调用语音邮件消息的技术和系统。 在一个实施例中，用于从目标邮箱调用语音邮件消息的方法可以包括：由呼叫者使用设备访问语音邮件系统; 使用说话人验证认证来电者; 并从目标邮箱中删除该语音邮件消息。 目标邮箱所有者可以是语音邮件系统的成员，而呼叫者可以是该语音邮件系统的非成员。 该设备可以被配置为支持例如电话用户界面（TUI）。

    Call routing using voice signature and hearing characteristics
    35.
    发明授权
    Call routing using voice signature and hearing characteristics 有权
    使用语音签名和听力特征的呼叫路由

    公开(公告)号：US08270593B2

    公开(公告)日：2012-09-18

    申请号：US11865307

    申请日：2007-10-01

    申请人： Labhesh Patel ,  Mukul Jain ,  Shmuel Shaffer ,  Sanjeev Kumar

    发明人： Labhesh Patel ,  Mukul Jain ,  Shmuel Shaffer ,  Sanjeev Kumar

    IPC分类号： H04M3/00

    CPC分类号： G10L17/26 ,  G10L21/0208 ,  G10L2021/065

    摘要： In an example embodiment, a system that appropriately routes calls to an agent at a contact center based on the agent's voice and/or hearing characteristics. The agent is selected by matching speech and hearing characteristics of a caller with the speech and hearing characteristics of an agent. In order to find the best match for the caller, the contact center determines if the caller is hearing impaired, and if so determines a suitable frequency range for the caller. If a match cannot be found, the agent's and/or caller's voice may be shifted in real time and adjusted to a frequency range that is best suited for the caller.

    摘要翻译： 在示例实施例中，基于代理的语音和/或听觉特征，适当地将呼叫路由到联络中心的代理的系统。 通过将呼叫者的语音和听觉特征与代理的语音和听觉特征相匹配来选择代理。 为了找到呼叫者的最佳匹配，联络中心确定呼叫者是否听力受损，如果确定呼叫者的合适频率范围。 如果找不到匹配，代理和/或呼叫者的语音可能被实时移动并调整到最适合呼叫者的频率范围。

    Call priority based on audio stream analysis
    36.
    发明授权
    Call priority based on audio stream analysis 有权
    基于音频流分析的呼叫优先级

    公开(公告)号：US08175007B2

    公开(公告)日：2012-05-08

    申请号：US11763330

    申请日：2007-06-14

    申请人： Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer

    发明人： Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer

    IPC分类号： H04L12/28 ,  H04L12/66

    CPC分类号： H04M3/42187 ,  G10L15/26 ,  G10L25/78 ,  H04M3/5232 ,  H04M3/56 ,  H04M2201/40 ,  H04M2203/2088 ,  H04M2203/5072 ,  H04M2242/04

    摘要： A method and system of prioritizing calls based on audio stream analysis includes receiving a plurality of calls, wherein each call comprises an audio stream. The audio stream associated with one of the calls is analyzed for pre-determined audio characteristics. The call is processed based on the audio characteristics of the call. A system for prioritizing calls includes a multipoint control unit for receiving calls. An audio stream capture system captures an audio stream from the calls. The audio stream is analyzed by the capture system according to one or more selected criteria and an urgency priority ranking is determined for each call. The calls are ranked in a queue database according to urgency priority. A controller manages the audio stream capture system, the audio analyzer and queue database computer system.

    摘要翻译： 基于音频流分析对呼叫进行优先级排序的方法和系统包括接收多个呼叫，其中每个呼叫包括音频流。 与一个呼叫相关联的音频流被分析以获得预定的音频特征。 呼叫根据呼叫的音频特性进行处理。 用于优先呼叫的系统包括用于接收呼叫的多点控制单元。 音频流捕获系统捕获来自呼叫的音频流。 根据一个或多个所选标准，捕获系统分析音频流，并且为每个呼叫确定紧急度优先级排序。 呼叫根据紧急优先级排列在队列数据库中。 控制器管理音频流捕获系统，音频分析器和队列数据库计算机系统。

    Techniques for marking and manipulating voice message segments through a telephone user interface
    37.
    发明授权
    Techniques for marking and manipulating voice message segments through a telephone user interface 有权
    通过电话用户界面标记和操纵语音消息段的技术

    公开(公告)号：US08000456B2

    公开(公告)日：2011-08-16

    申请号：US11408697

    申请日：2006-04-20

    申请人： Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

    发明人： Joseph Khouri ,  Labhesh Patel ,  Mukul Jain ,  Sanjeev Kumar ,  Shmuel Shaffer

    IPC分类号： H04M1/64

    CPC分类号： H04M3/53383 ,  H04M2203/303 ,  H04M2203/4554

    摘要： In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

    摘要翻译： 在一个实施例中，提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令，并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的开始点和语音消息中指示的语音消息段的结束点确定的语音消息的一部分。

    CALL ROUTING USING VOICE SIGNATURE AND HEARING CHARACTERISTICS
    38.
    发明申请
    CALL ROUTING USING VOICE SIGNATURE AND HEARING CHARACTERISTICS 有权
    使用语音签名和听觉特征的呼叫路由

    公开(公告)号：US20090086933A1

    公开(公告)日：2009-04-02

    申请号：US11865307

    申请日：2007-10-01

    申请人： Labhesh Patel ,  Mukul Jain ,  Shmuel Shaffer ,  Sanjeev Kumar

    发明人： Labhesh Patel ,  Mukul Jain ,  Shmuel Shaffer ,  Sanjeev Kumar

    IPC分类号： H04M11/00 ,  G10L15/04 ,  H04M1/64

    CPC分类号： G10L17/26 ,  G10L21/0208 ,  G10L2021/065

    摘要： In an example embodiment, a system that appropriately routes calls to an agent at a contact center based on the agent's voice and/or hearing characteristics. The agent is selected by matching speech and hearing characteristics of a caller with the speech and hearing characteristics of an agent. In order to find the best match for the caller, the contact center determines if the caller is hearing impaired, and if so determines a suitable frequency range for the caller. If a match cannot be found, the agent's and/or caller's voice may be shifted in real time and adjusted to a frequency range that is best suited for the caller.

    摘要翻译： 在示例实施例中，基于代理的语音和/或听觉特征，适当地将呼叫路由到联络中心的代理的系统。 通过将呼叫者的语音和听觉特征与代理的语音和听觉特征相匹配来选择代理。 为了找到呼叫者的最佳匹配，联络中心确定呼叫者是否听力受损，如果确定呼叫者的合适频率范围。 如果找不到匹配，代理和/或呼叫者的语音可能被实时移动并调整到最适合呼叫者的频率范围。

    CALL PRIORITY BASED ON AUDIO STREAM ANALYSIS
    39.
    发明申请
    CALL PRIORITY BASED ON AUDIO STREAM ANALYSIS 有权
    基于音频流分析的呼叫优先级

    公开(公告)号：US20080310398A1

    公开(公告)日：2008-12-18

    申请号：US11763330

    申请日：2007-06-14

    申请人： Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer

    发明人： Mukul Jain ,  Labhesh Patel ,  Sanjeev Kumar ,  Shmuel Shaffer

    IPC分类号： H04L12/66

    CPC分类号： H04M3/42187 ,  G10L15/26 ,  G10L25/78 ,  H04M3/5232 ,  H04M3/56 ,  H04M2201/40 ,  H04M2203/2088 ,  H04M2203/5072 ,  H04M2242/04

    摘要： A method and system of prioritizing calls based on audio stream analysis includes receiving a plurality of calls, wherein each call comprises an audio stream. The audio stream associated with one of the calls is analyzed for pre-determined audio characteristics. The call is processed based on the audio characteristics of the call. A system for prioritizing calls includes a multipoint control unit for receiving calls. An audio stream capture system captures an audio stream from the calls. The audio stream is analyzed by the capture system according to one or more selected criteria and an urgency priority ranking is determined for each call. The calls are ranked in a queue database according to urgency priority. A controller manages the audio stream capture system, the audio analyzer and queue database computer system.

    摘要翻译： 基于音频流分析对呼叫进行优先级排序的方法和系统包括接收多个呼叫，其中每个呼叫包括音频流。 与一个呼叫相关联的音频流被分析以获得预定的音频特征。 呼叫根据呼叫的音频特性进行处理。 用于优先呼叫的系统包括用于接收呼叫的多点控制单元。 音频流捕获系统捕获来自呼叫的音频流。 根据一个或多个所选标准，捕获系统分析音频流，并且为每个呼叫确定紧急度优先级排序。 呼叫根据紧急优先级排列在队列数据库中。 控制器管理音频流捕获系统，音频分析器和队列数据库计算机系统。

    Integrated out-of-office assistant reminder tool
    40.
    发明申请
    Integrated out-of-office assistant reminder tool 有权
    综合户外助理提醒工具

    公开(公告)号：US20080127231A1

    公开(公告)日：2008-05-29

    申请号：US11606274

    申请日：2006-11-28

    申请人： Shmuel Shaffer ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel

    发明人： Shmuel Shaffer ,  Mukul Jain ,  Sanjeev Kumar ,  Labhesh Patel

    IPC分类号： G06F3/048 ,  G06F13/00

    CPC分类号： G06Q10/109 ,  Y10S715/963

    摘要： In one embodiment, a method includes scanning, by an automated tool, a set of application programs and/or systems associated with a user, the set including one or more action items calendared in a relevant time period that includes one or more days when the user intends to be out of the office. The one or more action items are then presented to the user via a user interface. Responsive to input received, each of one or more delegates correspondingly assigned to the one or more action items is automatically notified of the assignment. It is emphasized that this abstract is provided to comply with the rules requiring an abstract that will allow a searcher or other reader to quickly ascertain the subject matter of the technical disclosure.

    摘要翻译： 在一个实施例中，一种方法包括通过自动化工具扫描与用户相关联的一组应用程序和/或系统，所述组包括在相关时间段内压缩的一个或多个动作项目，所述动作项目包括一天或多天 用户打算离开办公室。 然后通过用户界面将一个或多个动作项呈现给用户。 响应于接收的输入，相应地分配给一个或多个动作项目的一个或多个代表中的每一个被自动通知分配。 要强调的是，该摘要被提供以符合要求抽象的规则，允许搜索者或其他读者快速确定技术公开内容的主题。