Print job cancellation method, terminal device, and computer-readable storage medium

    公开(公告)号:US11893291B2

    公开(公告)日:2024-02-06

    申请号:US17857873

    申请日:2022-07-05

    CPC classification number: G06F3/1234 G06F3/121 G06F3/1203

    Abstract: Embodiments of the present disclosure provide a print job cancellation method, a terminal device, and a computer-readable storage medium. The method includes determining whether a print job is canceled; if the print job is determined to be canceled, adding specific data to print job content of the print job to generate print data, where the specific data is configured to instruct an end of analyzing the print data and/or instruct an end of the print job; and transmitting the print data to an image forming apparatus, such that the image forming apparatus ends the print job according to the specific data analyzed from the print data.

    INFORMATION PROCESSING APPARATUS AND NON-TRANSITORY COMPUTER-READABLE STORAGE MEDIUM

    公开(公告)号:US20240036785A1

    公开(公告)日:2024-02-01

    申请号:US18355781

    申请日:2023-07-20

    Inventor: HIROAKI MORIMOTO

    Abstract: Provided is a technique for allowing a user to check necessary information without explicitly giving instructions to display a screen of an extension application. A program executable by a computer of an information processing apparatus and configured to extend a function in association with print data generation software for generating print data printable by a plurality of different printers causes the computer to execute processing including acquiring information from a printer; determining information to be displayed on a print setting screen of an operating system of the information processing apparatus, based on the information acquired from the printer; and notifying the operating system of the information processing apparatus of screen definition information defining the information to be displayed on the print setting screen.

    CHIP, CHIPSET, ELECTRICAL PARAMETER DETECTION METHOD,CONSUMABLE, AND IMAGE FORMING APPARATUS

    公开(公告)号:US20240036779A1

    公开(公告)日:2024-02-01

    申请号:US18483505

    申请日:2023-10-09

    CPC classification number: G06F3/121 G06F3/1279 G06F3/12

    Abstract: A chip, a chip set, an electrical parameter detection method, a consumable, and an image forming apparatus are provided in embodiments of the present disclosure. The chip is capable of being installed on the consumable; and the consumable is capable of being detachably installed on the image forming apparatus. The chip includes an installation detecting terminal; a chip controller configured to control the installation detecting terminal to output a low level after the chip is powered on; and a storage unit configured to store a time control parameter, where the time control parameter is configured to control a time point for the installation detecting terminal to output the low level. The above configuration can realize that the signal conflict between a plurality of chips is not generated when detecting whether the plurality of chips is in a desired contact with the image forming apparatus.

    SYSTEM AND METHOD FOR PRINTING DEVICE TROUBLESHOOTING AND MAINTENANCE

    公开(公告)号:US20230409251A1

    公开(公告)日:2023-12-21

    申请号:US17841523

    申请日:2022-06-15

    Inventor: Dilinur Wushour

    CPC classification number: G06F3/121 G06F3/1234 G06F3/1261 G06F3/123 G06F3/1289

    Abstract: A method for troubleshooting and maintaining printing devices is provided. The method includes identifying, by a service bot in a print device, a maintenance condition to be resolved, wherein the service bot comprises a processor executing instructions stored on a computer-readable medium in the print device; notifying, by the service bot, a client terminal of the maintenance condition and a resolution attempt; analyzing, by the service bot, the maintenance condition using an anomaly detection technique; referencing, by the service bot, a knowledge database to identify a resolution for the analyzed maintenance condition; implementing, by the service bot, the identified resolution at the print device; notifying the client terminal of the identified resolution; and updating the knowledge database with the analyzed maintenance condition and the identified resolution. A non-transitory computer-readable medium and print device are also provided.

    System and method
    39.
    发明授权

    公开(公告)号:US11842093B2

    公开(公告)日:2023-12-12

    申请号:US18045103

    申请日:2022-10-07

    Inventor: Tetsu Imai

    Abstract: Embodiments of the present disclosure relate to a second system cooperating with a first system communicating with a client apparatus. User information registered in the second system is managed in association with corresponding user information registered in the first system. In a case where an error is detected in the received print job, and the print job is received from the first system, an error notification to user information registered in the first system, corresponding to user information on a user as an owner of the print job is requested from the first system.

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