Abstract:
Context-based call routing is provided in a unified communication system by enabling subscribers to define a routing document, which is published by the communication system to callers who subscribe to a presence of the called party. Through publication of the context-based routing information, callers are enabled to make selections between call destination options as defined by the caller and provide a subject for the requested call. The call is then routed by the system according to the caller selection allowing efficient facilitation of the communication between the caller and the called party or their designees.
Abstract:
The claimed subject matter provides a system and/or a method that facilitates authenticating a data communication. An interface component can receive data related to a real time data communication between two or more clients. A verification component can employ a human interaction proof (HIP) to a client participating within the real time data communication, wherein a human identity of the client is authenticated as a function of a response to the HIP.
Abstract:
A copy cache feature that can be shared across networked devices is provided. Content added to copy cache through a “copy”, a “like”, or similar command through one device may be forwarded to a server providing cloud-based services to a user and/or another device associated with the user such that the content can be inserted into the same or other files on other computing devices by the user. In addition to seamless movement of copy cache content across devices, the content may be made available in a context-based manner and/or sortable manner.
Abstract:
Client devices/applications associated with a subscriber of an enhanced communication system are enabled to generate communication records identifying individual communication sessions along with tie-breaker values such that the records can be evaluated following a trigger event and duplicate records for the same subscriber can be removed in order to provide accurate information to the subscriber when the event is over.
Abstract:
In a video conference system capable of providing multiple video streams, displayed streams for participants are configured based on automatic selection by the system (such as active speaker) and manual override by the participants. The displayed views are further enhanced by implementing duplicate detection to avoid display of duplicate streams between the automatic selections and manual selections.
Abstract:
An example computing device creates a resource module that acquires resource information relating to resources of the computing device and acquire quality of experience information corresponding to a quality of audio, and creates a roster module that displays a participant list including resource information relating to resources of a plurality of other computing devices connected to the teleconference and display quality of experience information corresponding to a quality of audio a user of each of the plurality of other computing devices experiences when connected to the teleconference. The device also creates a policy module configured to evaluate the resource information and quality of experience information acquired by the client resource module against rules of a teleconference policy and implement actions based on a determination that the computing device is non-compliant with one or more of the rules of the teleconference policy to control quality of audio during the teleconference.
Abstract:
A method for transferring a telephone call from a client computer to a second electronic device includes establishing a connection for a telephone call between the client computer and a first electronic device, and sending a request to a server computer to transfer the telephone call from the client computer to the second electronic device, the client computer and the second electronic device having the same user, the request initiating a consultation call to the second electronic device. The method also includes receiving a response from the server computer that the second electronic device has accepted the telephone call, and replacing the client computer with the second electronic device as a party in the telephone call with the first electronic device, the continuity of the telephone call being maintained at the first electronic device during the time that the client computer is replaced with the second electronic device.
Abstract:
In one embodiment, a user paired controller communication device may pair with a user paired server communication device. The user paired controller communication device may direct the user paired server communication device to execute a first mode communication session of a multimodal conversation, such as a voice session. The user paired controller communication may execute a second mode communication session of the multimodal conversation, such as an instant messaging session.
Abstract:
A communication device receives remote location data and uses the remote location data to determine whether an associated communication device is nearby. The associated communication device is nearby when the user is able to concurrently perceive actions performed by the communication device and the associated communication device. The communication performs a first action when the associated communication device is nearby and performs a second action when there are no communication devices associated with the user nearby.
Abstract:
Graphical visual representations of electronic business cards may be generated from associated contact file information. Electronic business cards may be sent and received over digital media. Contacts information associated with received electronic business cards may be used for adding to or updating information contained in a recipient's electronic contact files.