System and method for call management

    公开(公告)号:US10425799B2

    公开(公告)日:2019-09-24

    申请号:US15958186

    申请日:2018-04-20

    Applicant: RAPIDSOS, INC.

    Abstract: A system and method are provided in accordance with the various aspects of the invention that enhance the information regarding a caller and a call location. Such calls are typically sent to a dispatcher that handles urgent or emergency calls. The information provided can be in the form of a message that is includes specifics about the call initiator and the nature of and/or reason for the call; a message that is converted to verbal form from text-to-speech; and/or the message may include location information, especially as it relates to representing a wireless device as a landline location based on nearby communication options, such as Wi-Fi or Bluetooth beacons.

    Method and system for emergency call management

    公开(公告)号:US10165431B2

    公开(公告)日:2018-12-25

    申请号:US15436379

    申请日:2017-02-17

    Applicant: RapidSOS, Inc.

    Abstract: A system and method for generating and transmitting emergency messages and for maintaining real-time emergency communications sessions between users and emergency dispatch centers. A system receives data transmitted from a user device and constructs an emergency message related to a specific type of emergency scenario as well as the location, meta-data and background information of the user. The generated emergency message is transmitted via a communications network and delivered to an appropriate emergency dispatch center. The method enables the user to deliver a detailed request for help regardless of his or her location or, in another instance, delivers the basic emergency response related information for the user. The generated emergency message is universally compatible with emergency communications center infrastructure so long as the communications centers possess basic voice call equipment.

    System and method for call management

    公开(公告)号:US09838858B2

    公开(公告)日:2017-12-05

    申请号:US14794780

    申请日:2015-07-08

    Applicant: RAPIDSOS, INC.

    Abstract: A system and method are provided in accordance with the various aspects of the invention that enhance the information regarding a caller and a call location. Such calls are typically sent to a dispatcher that handles urgent or emergency calls. The information provided can be in the form of a message that is includes specifics about the call initiator and the nature of and/or reason for the call; a message that is converted to verbal form from text-to-speech; and/or the message may include location information, especially as it relates to representing a wireless device as a landline location based on nearby communication options, such as Wi-Fi or Bluetooth beacons.

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