GENERATION OF SALES LEADS USING CUSTOMER PROBLEM REPORTS
    61.
    发明申请
    GENERATION OF SALES LEADS USING CUSTOMER PROBLEM REPORTS 审中-公开
    使用客户问题报告生成销售线索

    公开(公告)号:US20130185105A1

    公开(公告)日:2013-07-18

    申请号:US13398600

    申请日:2012-02-16

    IPC分类号: G06Q30/02 G06Q10/06 G06F17/30

    CPC分类号: G06Q30/02

    摘要: Methods implementing and using techniques for generating sales leads in a sales lead generation engine. The sales lead generation engine receives one or more keywords describing one or more aspects of a product. The sales lead generation engine performs a search using the received one or more keywords in a collection of problem reports to identify matching keywords in the problem reports. A display of a computing device displays matching keyword pairs resulting from the search, along with a context in which the keywords occur. A selection of one or more matching keyword pairs is received from a user of the computing device. The sales lead generation engine performs a sales-oriented operation with respect to a customer associated with a problem report related to a selected matching keyword pair

    摘要翻译: 在销售线索生成引擎中实施和使用技术来产生销售线索的方法。 销售线索生成引擎接收描述产品的一个或多个方面的一个或多个关键字。 销售线索生成引擎在问题报告的集合中使用接收的一个或多个关键字来执行搜索,以在问题报告中识别匹配的关键字。 计算设备的显示器显示搜索产生的匹配关键字对,以及出现关键字的上下文。 从计算设备的用户接收到一个或多个匹配关键字对的选择。 销售线索生成引擎针对与所选择的匹配关键字对相关的问题报告相关联的客户进行面向销售的操作

    Meeting agenda management
    63.
    发明授权
    Meeting agenda management 失效
    会议议程管理

    公开(公告)号:US08214748B2

    公开(公告)日:2012-07-03

    申请号:US12564327

    申请日:2009-09-22

    IPC分类号: G06F3/00 G06F15/16

    CPC分类号: G06Q10/109

    摘要: A method for scheduling a meeting based on data collected from previous meetings includes: creating an agenda for a meeting with a computerized meeting management system, the agenda having at least one recurring agenda item; presenting a suggested amount of time for the at least one recurring agenda item to a user through the computerized meeting management system, the suggested amount of time being based on data regarding the recurring agenda item from at least one previous meeting.

    摘要翻译: 根据以前会议收集的数据安排会议的方法包括:为计算机化会议管理系统会议制定议程,议程至少有一个定期举行的议程项目; 通过计算机化会议管理系统向用户呈现建议的至少一个经常性议程项目的时间,所建议的时间量是基于来自至少一个先前会议的经常性议程项目的数据。

    Meeting Agenda Management
    64.
    发明申请
    Meeting Agenda Management 失效
    会议议程管理

    公开(公告)号:US20110072362A1

    公开(公告)日:2011-03-24

    申请号:US12564327

    申请日:2009-09-22

    IPC分类号: G06F3/01

    CPC分类号: G06Q10/109

    摘要: A method for scheduling a meeting based on data collected from previous meetings includes: creating an agenda for a meeting with a computerized meeting management system, the agenda having at least one recurring agenda item; presenting a suggested amount of time for the at least one recurring agenda item to a user through the computerized meeting management system, the suggested amount of time being based on data regarding the recurring agenda item from at least one previous meeting.

    摘要翻译: 根据以前会议收集的数据安排会议的方法包括:为计算机化会议管理系统会议制定议程,议程至少有一个定期举行的议程项目; 通过计算机化会议管理系统向用户呈现建议的至少一个经常性议程项目的时间,所建议的时间量是基于来自至少一个先前会议的经常性议程项目的数据。

    GENERATION OF SALES LEADS USING CUSTOMER PROBLEM REPORTS
    65.
    发明申请
    GENERATION OF SALES LEADS USING CUSTOMER PROBLEM REPORTS 审中-公开
    使用客户问题报告生成销售线索

    公开(公告)号:US20130185086A1

    公开(公告)日:2013-07-18

    申请号:US13348909

    申请日:2012-01-12

    IPC分类号: G06Q10/00

    CPC分类号: G06Q30/02

    摘要: Methods and apparatus, including computer program products, implementing and using techniques for generating sales leads in a sales lead generation engine. The sales lead generation engine receives one or more keywords describing one or more aspects of a product. The sales lead generation engine performs a search using the received one or more keywords in a collection of problem reports to identify matching keywords in the problem reports. A display of a computing device displays matching keyword pairs resulting from the search, along with a context in which the keywords occur. A selection of one or more matching keyword pairs is received from a user of the computing device. The sales lead generation engine performs a sales-oriented operation with respect to a customer associated with a problem report related to a selected matching keyword pair

    摘要翻译: 方法和设备,包括计算机程序产品,在销售线索生成引擎中产生销售线索的实施和使用技术。 销售线索生成引擎接收描述产品的一个或多个方面的一个或多个关键字。 销售线索生成引擎在问题报告的集合中使用接收的一个或多个关键字来执行搜索,以在问题报告中识别匹配的关键字。 计算设备的显示器显示搜索产生的匹配关键字对,以及出现关键字的上下文。 从计算设备的用户接收到一个或多个匹配关键字对的选择。 销售线索生成引擎针对与所选择的匹配关键字对相关的问题报告相关联的客户进行面向销售的操作

    Bidirectional navigation between mapped model objects
    67.
    发明授权
    Bidirectional navigation between mapped model objects 失效
    映射模型对象之间的双向导航

    公开(公告)号:US08364725B2

    公开(公告)日:2013-01-29

    申请号:US13071371

    申请日:2011-03-24

    IPC分类号: G06F17/30

    CPC分类号: G06Q10/063 G06Q10/067

    摘要: Provided are techniques for displaying the model objects in models in a models stack. In response to a model object in a model of the models stack being selected as an initial context, one or more navigation paths associated with the selected model object are displayed, wherein each of the navigation paths has nodes represented as graphical components that are built in real time. In response to a user selecting a node in one of the one or more navigation paths, a new model object represented by the selected node in the models stack is navigated to in one of a forward direction and a backward direction to provide bidirectional navigation between the model objects in the models without loosing the initial context and one or more navigation paths associated with the new model object and at least one appended node that represents a previously traversed model object are displayed.

    摘要翻译: 提供了用于在模型堆栈中的模型中显示模型对象的技术。 响应于选择模型堆栈的模型中的模型对象作为初始上下文,显示与所选择的模型对象相关联的一个或多个导航路径,其中每个导航路径具有被表示为内置的图形组件的节点 即时的。 响应于用户选择一个或多个导航路径之一中的节点,由模型堆栈中的所选节点表示的新模型对象被导航到前向和后向中的一个,以提供双向导航 模型中的模型对象不会丢失初始上下文,并且显示与新模型对象相关联的一个或多个导航路径以及表示先前遍历的模型对象的至少一个附加节点。

    Temporal visualizations of collaborative exchanges
    68.
    发明授权
    Temporal visualizations of collaborative exchanges 失效
    协作交流的时间可视化

    公开(公告)号:US07526729B1

    公开(公告)日:2009-04-28

    申请号:US12124539

    申请日:2008-05-21

    IPC分类号: G06F3/00 G06F3/048

    CPC分类号: G06Q10/10

    摘要: A user interface (UI), which reflects exchanges in the past and the future between a user and entities. The UI includes a background having a user defined granularity, a plurality of dots, which each represent at least one collaborative exchange of a user and which are each arranged on the background, a graphic connection between any two or more dots which each represent exchanges between the user and similar entities, a first graphic which includes first level information, and a second graphic which includes second level information. For any set of one or more dots which each represent exchanges between the user and similar entities, the dot closest to or within the central area includes a graphical identifier that indicates whether the entity is currently available for a new exchange.

    摘要翻译: 用户界面(UI),其反映了用户和实体之间的过去和未来的交换。 UI包括具有用户定义的粒度的背景,多个点,其各自表示用户的至少一个协作交换,并且每个点被布置在背景上,任何两个或更多个点之间的图形连接,每个点代表在 用户和类似实体,包括第一级信息的第一图形和包括第二级信息的第二图形。 对于每个表示用户和类似实体之间的交换的一个或多个点的集合,最靠近或在中心区域内的点包括指示该实体当前是否可用于新交换的图形标识符。

    Providing accurate recipient lists by correlating tagged keywords to recipient lists
    69.
    发明授权
    Providing accurate recipient lists by correlating tagged keywords to recipient lists 有权
    通过将标记的关键字与收件人列表相关联来提供准确的收件人列表

    公开(公告)号:US09563879B2

    公开(公告)日:2017-02-07

    申请号:US13166961

    申请日:2011-06-23

    摘要: A method, system and computer program product for providing accurate recipients lists. Keywords (e.g., processor, monitor) in a document (e.g., electronic mail message) are identified. These keywords are tagged, where tagging refers to an index term assigned to a piece of information, such as these keywords. A list of recipients may be provided to be correlated with these tagged keywords. The list of recipients is associated with these tagged keywords thereby providing a predefined recipient list to be used when a subsequent document with these tagged keywords is identified. Furthermore, the user is provided an option to modify this recipient list when a subsequent document containing the tagged keywords associated with the recipient list is identified thereby ensuring an accurate recipient list is used.

    摘要翻译: 一种用于提供准确收件人列表的方法,系统和计算机程序产品。 识别文档中的关键字(例如,处理器,监视器)(例如,电子邮件消息)。 这些关键字被标记,其中标记是指分配给一条信息的索引术语,例如这些关键字。 可以提供收件人列表以与这些标记的关键字相关联。 收件人列表与这些标记的关键字相关联,从而提供了当具有这些标记关键字的后续文档被识别时要使用的预定义收件人列表。 此外,当识别包含与接收者列表相关联的标记的关键字的后续文档时,向用户提供修改该收件人列表的选项,从而确保使用准确的接收者列表。

    Intelligent automatic expansion/contraction of abbreviations in text-based electronic communications
    70.
    发明授权
    Intelligent automatic expansion/contraction of abbreviations in text-based electronic communications 有权
    智能自动扩展/缩小基于文本的电子通信中的缩写

    公开(公告)号:US09311286B2

    公开(公告)日:2016-04-12

    申请号:US13357721

    申请日:2012-01-25

    IPC分类号: G06F17/00 G06F17/22 G06F17/24

    摘要: A method for intelligently handling abbreviations in text-based electronic communications can begin with the compilation of abbreviation usage history data by an intelligent abbreviation handler component of a text-based electronic communications system. The abbreviation usage history data can indicate a presentation preference for abbreviation elements based upon past usage by the user. An abbreviation element can be an abbreviation, an acronym, or an initialism. The abbreviation element can be presented in a condensed format or an expanded format. Abbreviation elements can be identified in a received text-based electronic communication. The presentation preference of each identified abbreviation element can be intelligently determined for each recipient from the abbreviation usage history data. An abbreviation-adjusted text-based electronic communication can be created for each recipient using the received text-based electronic communication and the determined presentation preference. The abbreviation-adjusted text-based electronic communication can be conveyed to the recipient.

    摘要翻译: 用于智能地处理基于文本的电子通信中的缩写的方法可以从基于文本的电子通信系统的智能缩写处理器组件的缩写使用历史数据的编译开始。 缩写使用历史数据可以基于用户的过去使用来指示缩写元素的呈现偏好。 缩写元素可以是缩写,首字母缩略词或初始化。 缩写元素可以以缩合格式或扩展格式呈现。 可以在接收到的基于文本的电子通信中识别缩写元素。 可以从缩写使用历史数据中为每个接收者智能地确定每个标识的缩写元素的呈现偏好。 可以使用接收到的基于文本的电子通信和确定的呈现偏好来为每个接收者创建缩写调整的基于文本的电子通信。 缩写调整后的基于文本的电子通信可以传达给接收者。