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    Distributed auto discovery service
    71.
    发明授权
    Distributed auto discovery service 有权

    公开(公告)号：US11848824B2

    公开(公告)日：2023-12-19

    申请号：US17503455

    申请日：2021-10-18

    申请人： VMWARE, INC.

    发明人： Pranav Ashok Shenoy ,  Rohit Pradeep Shetty

    IPC分类号： H04L29/06 ,  H04L29/08 ,  H04L9/40 ,  H04L9/32 ,  H04L29/12 ,  H04L41/12 ,  H04L67/51

    CPC分类号： H04L41/12 ,  H04L63/0853 ,  H04L67/51

    摘要： Methods and systems are described for a distributed auto discovery service for device enrollment. In an example, a user device enrolling in a Unified Endpoint Management (“UEM”) system can receive an email address. The enrolling user device can identify, on a local network that the enrolling user device is connected to, other user devices that are already enrolled with the UEM system. The unenrolled user device can send a discovery request to the enrolled user devices that includes the domain of the email address. One or more of the enrolled user devices can respond with a tenant identifier associated with the domain and a Uniform Resource Locator for a server that the unenrolled user device can contact to complete enrollment. The unenrolled user device can contact the server and complete enrollment using the email address and tenant identifier.

    EVENT RECOMMENDATIONS USING MACHINE LEARNING
    72.
    发明公开
    EVENT RECOMMENDATIONS USING MACHINE LEARNING 审中-公开

    公开(公告)号：US20230401497A1

    公开(公告)日：2023-12-14

    申请号：US17886492

    申请日：2022-08-12

    申请人： VMWARE, INC.

    发明人： RAVISH CHAWLA ,  Rohit Pradeep Shetty ,  Adam Chow

    IPC分类号： G06Q10/06 ,  G06N20/00

    CPC分类号： G06Q10/06311 ,  G06N20/00

    摘要： Disclosed herein are examples of systems and methods for recommending events using machine learning. A first recommendation can be generated based at least in part on at least one user parameter associated with a user. The first recommendation can comprise a first event. The first recommendation can be provided to a client device associated with the user, and a user response to the recommendation can be received from the client device. A second recommendation can be generated based at least in part on the user response and the at least one user parameter, wherein the second recommendation comprises a second event. The second recommendation can be provided to the client device.

    Embedding content in audio content through a voice assistant
    75.
    发明授权
    Embedding content in audio content through a voice assistant 有权

    公开(公告)号：US11722474B2

    公开(公告)日：2023-08-08

    申请号：US16903412

    申请日：2020-06-17

    申请人： VMWARE, INC.

    发明人： Rohit Pradeep Shetty ,  Sheetal Deenadayalan ,  Pon Venkatesh M

    IPC分类号： H04L9/40 ,  G10L19/018

    CPC分类号： H04L63/0815 ,  G10L19/018 ,  H04L63/102

    摘要： Disclosed are various approaches for authenticating a user through a voice assistant device and creating an association between the device and a user account. The request is associated with a network or federated service. The user can use a client device, such as a smartphone, to initiate an authentication flow. A passphrase is provided to the client device can captured by the client device and a voice assistant device. Audio captured by the client device and voice assistant device can be sent to an assistant connection service. The passphrase and an audio signature calculated from the audio can be validated. An association between the user account and the voice assistant device can then be created.

    INTELLIGENT CREATION OF CUSTOMIZED RESPONSES TO CUSTOMER FEEDBACK
    76.
    发明申请
    INTELLIGENT CREATION OF CUSTOMIZED RESPONSES TO CUSTOMER FEEDBACK 有权

    公开(公告)号：US20230110127A1

    公开(公告)日：2023-04-13

    申请号：US17499617

    申请日：2021-10-12

    申请人： VMware, Inc.

    发明人： Rohit Pradeep Shetty ,  Erich Stuntebeck

    IPC分类号： G06F40/295 ,  H04L12/58 ,  G06F40/205 ,  G06Q30/02 ,  G06F8/658

    摘要： Systems and methods are described for creating a customized response to user feedback. In an example, a feedback system can receive user feedback about a product. The feedback system can parse the user feedback to extract keywords and assign categories to the keywords. The feedback system can also receive update information related to the product. The feedback system can parse the product update information in a similar manner to extract keywords and assign them to categories. The feedback system can compare the parsed user feedback and the parsed product update information and identify any matches that indicate that the product update addresses something mentioned in the user feedback. The feedback system can create a custom notification that highlights the portion of the product update information that matched to the user feedback.

    Single sign-on service authentication through a voice assistant
    77.
    发明授权
    Single sign-on service authentication through a voice assistant 有权

    公开(公告)号：US11570165B2

    公开(公告)日：2023-01-31

    申请号：US16785682

    申请日：2020-02-10

    申请人： VMWARE, INC.

    发明人： Chaoting Xuan ,  Rohit Pradeep Shetty ,  Erich Stuntebeck

    IPC分类号： H04L9/40 ,  G10L17/00

    摘要： Disclosed are various approaches for authenticating a user through a voice assistant device and creating an association between the device and a user account. The request is associated with a network or federated service. The user is prompted to use a client device, such as a smartphone, to facilitate an authentication flow. A soundwave is played through the client device that contains a secret key, which is then sent to a service that validates the secret key. An association between the user account and the voice assistant device can then be created so that access to third party services can occur.

    Integration of an email client with hosted applications
    79.
    发明授权
    Integration of an email client with hosted applications 有权

    公开(公告)号：US11558321B2

    公开(公告)日：2023-01-17

    申请号：US17582452

    申请日：2022-01-24

    申请人： VMware, Inc.

    发明人： Rohit Pradeep Shetty ,  Shree Harsha Shedigumme

    IPC分类号： H04L51/046 ,  H04L51/10 ,  G06V30/413 ,  H04L51/42 ,  H04L51/214

    摘要： Disclosed are various embodiments for integrating an email client with hosted applications. An email is received from an email client. An image that is a component of the email is identified and sent to an optical character recognition (OCR) service. Extracted text is received from the OCR service. A request for an action object is then sent to a connector for an application, the action object representing a potential action that could be performed with the application based on the extracted text from the OCR service. The action object is then sent to the email client, which is configured to display a prompt allowing a user to perform the action represented by the action object.

    INTELLIGENT MANAGEMENT OF HERO CARDS THAT DISPLAY CONTEXTUAL INFORMATION AND ACTIONS FOR BACKEND SYSTEMS
    80.
    发明申请
    INTELLIGENT MANAGEMENT OF HERO CARDS THAT DISPLAY CONTEXTUAL INFORMATION AND ACTIONS FOR BACKEND SYSTEMS 有权

    公开(公告)号：US20220231976A1

    公开(公告)日：2022-07-21

    申请号：US17192921

    申请日：2021-03-05

    申请人： VMWARE, INC.

    发明人： Rohit Pradeep Shetty ,  Shree Harsha Shedigumme

    IPC分类号： H04L12/58

    摘要： Methods and systems are described for intelligently managing hero cards generated for a user profile. In an example, a server can collect user interaction data that measures how a user interacts with system components. The system components can include emails, hero cards, and software applications. The server can analyze the user interaction data to determine whether a new hero card type should be enabled for a user profile, whether an active hero card type should be disabled for the user profile, and whether parameters for action options on hero cards should be changed for the user profile. The server can make changes to hero cards for the user profile so that the user can receive customized hero cards based on the user's behavior.