公开(公告)号：US20140004838A1

公开(公告)日：2014-01-02

申请号：US13929747

申请日：2013-06-27

Applicant: Infosys Limited

Inventor： Jithesh Sathyan ,  Manesh Sadasivan ,  Darshan Shankavaram

IPC: H04W4/00

CPC classification number: H04W4/50

Abstract: Systems and methods are provided for enabling multi-channel customer assistance for a user of a wireless telecommunication device. The current mobile assistance solutions are more a set of stored datasets which are merely queried on demand. The approach is based on presence of one or more customer assistance engines on a mobile device and a server in communication with the mobile device. Implementation of these engines is disclosed.

Abstract translation: 提供的系统和方法用于为无线电信设备的用户实现多渠道客户援助。 当前的移动辅助解决方案更多的是一组仅存储的数据集，这些数据集只是按需查询。 该方法基于在移动设备和与移动设备通信的服务器上存在一个或多个客户辅助引擎。 披露这些引擎的实施。

公开(公告)号：US20130325962A1

公开(公告)日：2013-12-05

申请号：US13896468

申请日：2013-05-17

Applicant: Infosys Limited

Inventor： Udayan Verma ,  Praveen Kumar Dehury ,  Vinu Sivasankaran ,  Jitin Sreenivasan ,  Prasanna Natarajan

IPC: H04L29/08

CPC classification number: H04L67/1044 ,  H04L12/1822 ,  H04L51/04 ,  H04L51/26

Abstract: The disclosed embodiments relate to a method, apparatus, and computer-readable medium for improving collaborative communications that can be implemented using either centralized or decentralized modes, or combinations thereof. An exemplary method comprises receiving information corresponding to a user of a collaboration platform, the collaboration platform being associated with a plurality of collaboration channels; determining at least one of the collaboration channels to be most relevant for the user based on the received information; and routing the user to the at least one collaboration channel determined to be the most relevant for the user. The disclosed embodiment further utilizes discussions as a way of communicating to solve problems and incidents.

Abstract translation: 所公开的实施例涉及用于改进可以使用集中式或分散模式或​​其组合来实现的协作通信的方法，装置和计算机可读介质。 一种示例性方法包括接收对应于协作平台的用户的信息，所述协作平台与多个协作信道相关联; 基于所接收的信息，确定所述协作信道中的至少一个与所述用户最相关; 以及将所述用户路由到被确定为对于用户最相关的至少一个协作信道。 所公开的实施例进一步利用讨论作为解决问题和事件的通信方式。

公开(公告)号：US20130282581A1

公开(公告)日：2013-10-24

申请号：US13864164

申请日：2013-04-16

Applicant: INFOSYS LIMITED

Inventor： Alok Singh

IPC: G06Q20/32

CPC classification number: G06Q20/322

Abstract: The technologies disclosed herein use mobile computing devices, such as smartphones, to facilitate purchases without the use of a credit or debit card (i.e., “cardless” purchases). A cardless purchase can be initiated by a user using their mobile device to connect with a merchant's acquiring bank (acquirer), the acquirer collecting a mobile device identifier (e.g., phone number), an issuer code, a merchant code, account security information (e.g., a card security code and an access code), and the acquirer sending a request to the user's issuing bank to authorize the purchase. The acquirer uses the information received from the mobile device to assemble an account number, typically 15 or 16 digits long, so as to leverage existing acquirer, issuer and credit card network infrastructure. Upon receiving a response from the issuer bank, the user and merchant are notified (via SMS, email or other method) whether the transaction has been authorized.

Abstract translation: 本文所公开的技术使用诸如智能电话之类的移动计算设备来便利购买而不使用信用卡或借记卡（即“无卡”购买）。 无线购买可以由用户使用他们的移动设备与商家的收单银行（收单方）进行联系，收单方收集移动设备标识符（例如电话号码），发行人代码，商家代码，帐户安全信息（ 例如卡安全代码和访问代码），并且收单方向用户开证行发送请求以授权购买。 收单方使用从移动设备收到的信息汇总帐号，通常为15或16位数，以利用现有收单方，发行人和信用卡网络基础设施。 在收到发行人银行的回复后，通知用户和商家（通过短信，电子邮件或其他方式）交易是否被授权。

公开(公告)号：US20130167129A1

公开(公告)日：2013-06-27

申请号：US13714241

申请日：2012-12-13

Applicant: Infosys Limited

Inventor： Murali Krishna Emani ,  Sudeep Mallick ,  Balkrishna Prasad

IPC: G06F9/45

CPC classification number: G06F8/41 ,  G06F8/443 ,  G06F8/45

Abstract: The invention relates to a system and method for demarcating information related to one or more blocks in an application source code. This invention provides a means to annotate block information in the source code. It parses the application source code to generate an abstract syntax tree and instruments the source code to capture information related to the one or more blocks generated at the time of dynamic analysis of the application. The information related to the one or more blocks are stored in Hash Map and based on this information the abstract syntax tree is modified to add the information related to the one or more blocks and inserting this information in the application source code.

Abstract translation: 本发明涉及用于划分与应用源代码中的一个或多个块有关的信息的系统和方法。 本发明提供了一种注释源代码中的块信息的方法。 它解析应用程序源代码以生成抽象语法树，并对源代码进行编程，以捕获与应用程序动态分析时生成的一个或多个块相关的信息。 与一个或多个块相关的信息存储在哈希映射中，并且基于该信息，修改抽象语法树以添加与一个或多个块相关的信息并将该信息插入到应用源代码中。

公开(公告)号：US20130090989A1

公开(公告)日：2013-04-11

申请号：US13676808

申请日：2012-11-14

Applicant: INFOSYS LIMITED

Inventor： Brijesh Deb ,  Ruchali Dodderi ,  Freddi Gyara ,  Sreekumar Paramu

IPC: G06Q10/06

CPC classification number: G06Q10/0637 ,  G06Q10/06

Abstract: A method to shape one or more features of Web 2.0 in the form of Web 2.0 solutions, using Web 2.0 realization framework, to the plurality of enterprises is disclosed. The method includes identifying the respective enterprises computing infrastructure and a business application needs of the respective enterprises. The respective enterprises current support system is also measured to find the feasibility of implementing the features of the Web 2.0. The method further comprises offering one or more Web 2.0 features to the respective enterprises based on the business activity. The method includes providing the Web Realization Cycle (WRC) for controlled implementation of Web 2.0 features to the respective enterprises.

Abstract translation: 公开了一种以Web 2.0解决方案的形式来形成Web 2.0的一个或多个特征的方法，使用Web 2.0实现框架，对多个企业。 该方法包括识别各企业的计算基础设施和各企业的业务应用需求。 各企业目前的支持体系也被用来衡量实现Web 2.0功能的可行性。 该方法还包括基于业务活动向相应的企业提供一个或多个Web 2.0特征。 该方法包括向相应的企业提供Web实现周期（WRC），用于控制实施Web 2.0功能。

公开(公告)号：US12299439B2

公开(公告)日：2025-05-13

申请号：US18127225

申请日：2023-03-28

Applicant: INFOSYS LIMITED

Inventor： Sebastian Weston-Lewis ,  Himanshu Gupta

IPC: G06F9/455 ,  G06F8/65 ,  G06F8/71 ,  G06F9/06 ,  G06F9/445 ,  G06F11/36 ,  G06F15/16

Abstract: The disclosure relates to system and method for managing a plurality of applications. The method includes receiving a first input for customization of a master map associated with the plurality of applications. The master map includes a plurality of components and a set of control settings for each of the plurality of components. The method further includes modifying, in the master map, a status of a first control setting for a first component based on the first input; updating each of the plurality of applications based on the modified status of the first control setting in the master map; and modifying a configuration code associated with the each of the plurality of applications, based the update in each of the plurality of applications.

公开(公告)号：US12287830B2

公开(公告)日：2025-04-29

申请号：US18588927

申请日：2024-02-27

Applicant: INFOSYS LIMITED

Inventor： Steven Schilders

IPC: G06F16/901 ,  G06F16/22

Abstract: An overlay system is provided that includes a plurality of storage elements and processing circuitry coupled thereto. The plurality of storage elements store a plurality of executable graph-based models such that first and second storage elements store first and second executable graph-based models, respectively. Each executable graph-based model includes a plurality of nodes. The processing circuitry receives a stimulus to share a first node of the first executable graph-based model with a second node of the second executable graph-based model. The processing circuitry instantiates a tenant overlay node that is associated with the second node and includes a set of constraints to be adhered to by the second node while sharing the first node. The processing circuitry creates a sharing channel as a medium between the first and second storage elements. The sharing channel and the tenant overlay node enable sharing of the first node with the second node.

公开(公告)号：US12254530B1

公开(公告)日：2025-03-18

申请号：US18527344

申请日：2023-12-03

Applicant: INFOSYS LIMITED

Inventor： Sebastian Weston-Lewis

IPC: G06F3/048 ,  G06F3/0481 ,  G06F8/20 ,  G06T11/00

Abstract: The disclosure relates to method and system for generating contextual thumbnail previews. The method includes extracting data associated with a project including at least one component. The data includes one or more breakpoints, and one or more locales defined for the at least one component of the project. The method further includes generating a contextual map based on the data received; generating one or more interim thumbnails based on the contextual map; mapping the one or more interim thumbnails with pre-stored thumbnails within a database through a Machine Learning (ML) model; generating a consolidated contextual map based on the contextual map and the mapping; and generating one or more final thumbnails corresponding to the contextual thumbnail previews based on the consolidated contextual map.

公开(公告)号：US20240330370A1

公开(公告)日：2024-10-03

申请号：US18440527

申请日：2024-02-13

Applicant: INFOSYS LIMITED

Inventor： Steven SCHILDERS ,  Kaustubh KISHOR MADKE

IPC: G06F16/903 ,  G06F16/901 ,  G06F21/60

CPC classification number: G06F16/90335 ,  G06F16/9024 ,  G06F21/602

Abstract: A system for executing a search in a dataset is provided. The system includes a storage element that stores a directed property graph derived from the dataset. The directed property graph includes entity vertices corresponding to entities of the dataset, edges corresponding to properties of the entities, and value vertices corresponding to data values of the properties. Each edge couples an entity vertex to a value vertex and includes a label indicating an association therebetween. The system further includes processing circuitry that receives a search query including a reference value. The processing circuitry identifies a value vertex having a data value that is associated with the reference value and generates a response to the search query based on labels of edges coupled to the value vertex, and entities of the dataset represented by entity vertices coupled to the value vertex by way of the edges.

公开(公告)号：US20240289483A1

公开(公告)日：2024-08-29

申请号：US18589032

申请日：2024-02-27

Applicant: INFOSYS LIMITED

Inventor： Steven SCHILDERS

IPC: G06F21/62 ,  G06F16/901

CPC classification number: G06F21/6227 ,  G06F16/9024

Abstract: An overlay system is provided that includes a primary storage element, a plurality of auxiliary storage elements, and processing circuitry. The primary storage element stores an executable graph-based model having a plurality of nodes. The processing circuitry receives a first stimulus indicative of a data splintering instruction. Based on the first stimulus, the processing circuitry identifies a first node in the executable graph-based model and executes a data splintering operation on the first node to divide the first node into a plurality of splinters. The processing circuitry, based on the first stimulus, instantiates a plurality of location overlay nodes and associates the plurality of location overlay nodes with the plurality of splinters. Based on the association, the processing circuitry stores each splinter of the plurality of splinters in an auxiliary storage element indicated by a corresponding location overlay node.