User-to-user messaging-based software troubleshooting tool

    公开(公告)号:US11818087B1

    公开(公告)日:2023-11-14

    申请号:US17700221

    申请日:2022-03-21

    Applicant: Splunk Inc.

    CPC classification number: H04L51/18 G06F9/45512 G06F9/547 H04L51/046 H04L67/10

    Abstract: A method comprises executing a user-to-user messaging application in a first computer system used by a user support agent. The user-to-user messaging application receives an input from the user support agent, where the input includes a command for triggering a test of a human-invocable operation of a service that operates on a first cloud-based computing platform. The user-to-user messaging application transmits the command from the first computer system to a web service hosted on a second cloud-based computing platform via a computer network, to invoke an API of the web service. The second cloud-based computing platform is remote from the first computer system. Invocation of the API by the web service initiates the test of the human-invocable operation of the cloud-based service that operates on the first cloud-based computing platform.

    Binning information associated with ranges of time

    公开(公告)号:US11797168B1

    公开(公告)日:2023-10-24

    申请号:US17856842

    申请日:2022-07-01

    Applicant: SPLUNK INC.

    CPC classification number: G06F3/04847

    Abstract: Provided are systems and methods for determining and displaying automatically binned information via a graphical user interface. A graphical user interface (GUI) may include a first graphical element representing a first metric value for a first time window and a second graphical element representing a second metric value for a second time window. An indication of a selection of the first time window may be received via the GUI. An updated GUI comprising a third graphical element representing a third metric value for the third time window and a fourth graphical element representing the fourth metric value for the fourth time window may be displayed, wherein the third time window and the fourth time window may be sub-ranges of the first time window.

    Proxying hypertext transfer protocol (HTTP) requests for microservices

    公开(公告)号:US11792291B1

    公开(公告)日:2023-10-17

    申请号:US17828824

    申请日:2022-05-31

    Applicant: SPLUNK INC.

    Abstract: In various embodiments, a gateway application generates an outgoing Hypertext Transmission Protocol (HTTP) request based on an incoming HTTP request. In operation, the gateway application receives the incoming HTTP request and identifies an upstream service based on at least one of an HTTP method and a header included in the incoming HTTP request. Subsequently, the gateway application generates an outgoing HTTP request based on the upstream service and the incoming HTTP request. Finally, the gateway application issues the outgoing HTTP request. The outgoing HTTP request causes the upstream service to perform an action requested in the incoming HTTP request. Advantageously, the gateway application enables underlying upstream services to perform actions specified via incoming HTTP requests without directly exposing the upstream services to users.

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