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13 条记录 (耗时 0.015 秒)

    Call management system
    1.
    发明授权
    Call management system 有权
    呼叫管理系统

    公开(公告)号：US08660543B2

    公开(公告)日：2014-02-25

    申请号：US12974677

    申请日：2010-12-21

    申请人： Andre R. Turner ,  Dongchen Wang ,  Hong Xiao

    发明人： Andre R. Turner ,  Dongchen Wang ,  Hong Xiao

    IPC分类号： H04M3/42

    CPC分类号： H04M3/48 ,  H04M3/436 ,  H04M2203/1008 ,  H04M2203/651

    摘要： A method, performed by a user device, may include detecting an incoming call; determining whether the incoming call is associated with a very important person contact; directing the incoming call to a voicemail system, when the incoming call is not associated with a very important person contact; and providing, when the incoming call is associated with the very important person contact, an instant response message to a device associated with the incoming call without answering the incoming call. The method may further include providing reminder, including a ranked callback list of missed calls, to the user at particular intervals.

    摘要翻译： 由用户设备执行的方法可以包括检测来话呼叫; 确定来电是否与非常重要的人员联系有关; 当来电不与非常重要的人联系时，将来电指向语音信箱系统; 并且当来电与非常重要的人联系人相关联时，将提供即时响应消息给与呼入呼叫相关联的设备而不应答来电。 该方法还可以包括以特定间隔向用户提供提醒，包括未完成呼叫的排名回呼列表。

    User profile-based assistance communication system
    5.
    发明授权
    User profile-based assistance communication system 有权
    基于用户简档的辅助通信系统

    公开(公告)号：US08750902B2

    公开(公告)日：2014-06-10

    申请号：US13149346

    申请日：2011-05-31

    申请人： Hong Xiao ,  Dongchen Wang ,  Andre R. Turner ,  Rahul Khushoo

    发明人： Hong Xiao ,  Dongchen Wang ,  Andre R. Turner ,  Rahul Khushoo

    IPC分类号： H04W24/00

    CPC分类号： H04W4/023 ,  H04W4/90

    摘要： A method including providing a user profile-based assistance service; receiving an assistance request from a subscriber, wherein the assistance request includes geographic information pertaining to a destination of the subscriber; searching a user profiles repository storing user profiles of other subscribers, wherein each user profile includes information indicating a geographic location in which the other subscriber has at least one of lived or worked; selecting candidate user profiles to offer assistance to the subscriber seeking assistance based on a matching between the geographic information pertaining to the destination and a geographic location in which each of the one or more other subscribers at least one of currently lives or works; sending the one or more candidate user profiles to the subscriber; receiving a selection of one of the one or more candidate user profiles; and establishing a communication session between the subscribe and the other selected subscriber.

    摘要翻译： 一种方法，包括提供基于用户简档的辅助服务; 从用户接收辅助请求，其中所述辅助请求包括与所述用户的目的地有关的地理信息; 搜索存储其他用户的用户简档的用户简档存储库，其中每个用户简档包括指示其中另一个用户具有至少一个生活或工作的地理位置的信息; 基于与目的地有关的地理信息与当前生活或工作中的至少一个的一个或多个其他订户中的每一个的地理位置之间的匹配，选择候选用户简档以向订户寻求帮助寻求帮助; 将一个或多个候选用户简档发送给订户; 接收所述一个或多个候选用户简档之一的选择; 以及在订阅和另一个选择的订户之间建立通信会话。

    USER PROFILE-BASED ASSISTANCE COMMUNICATION SYSTEM
    7.
    发明申请
    USER PROFILE-BASED ASSISTANCE COMMUNICATION SYSTEM 有权
    基于用户配置文件的协助通信系统

    公开(公告)号：US20120309424A1

    公开(公告)日：2012-12-06

    申请号：US13149346

    申请日：2011-05-31

    申请人： Hong Xiao ,  Dongchen Wang ,  Andre R. Turner ,  Rahul Khushoo

    发明人： Hong Xiao ,  Dongchen Wang ,  Andre R. Turner ,  Rahul Khushoo

    IPC分类号： H04W4/02

    CPC分类号： H04W4/023 ,  H04W4/90

    摘要： A method including providing a user profile-based assistance service; receiving an assistance request from a subscriber, wherein the assistance request includes geographic information pertaining to a destination of the subscriber; searching a user profiles repository storing user profiles of other subscribers, wherein each user profile includes information indicating a geographic location in which the other subscriber has at least one of lived or worked; selecting candidate user profiles to offer assistance to the subscriber seeking assistance based on a matching between the geographic information pertaining to the destination and a geographic location in which each of the one or more other subscribers at least one of currently lives or works; sending the one or more candidate user profiles to the subscriber; receiving a selection of one of the one or more candidate user profiles; and establishing a communication session between the subscribe and the other selected subscriber.

    摘要翻译： 一种方法，包括提供基于用户简档的辅助服务; 从用户接收辅助请求，其中所述辅助请求包括与所述用户的目的地有关的地理信息; 搜索存储其他用户的用户简档的用户简档存储库，其中每个用户简档包括指示其中另一个用户具有至少一个生活或工作的地理位置的信息; 基于与目的地有关的地理信息与当前生活或工作中的至少一个的一个或多个其他订户中的每一个的地理位置之间的匹配，选择候选用户简档以向订户寻求帮助寻求帮助; 将一个或多个候选用户简档发送给订户; 接收所述一个或多个候选用户简档之一的选择; 以及在订阅和另一个选择的订户之间建立通信会话。

    PROFILE MESSAGE COMMUNICATIONS
    8.
    发明申请
    PROFILE MESSAGE COMMUNICATIONS 有权
    简介信息通信

    公开(公告)号：US20120278399A1

    公开(公告)日：2012-11-01

    申请号：US13095494

    申请日：2011-04-27

    申请人： Andre R. TURNER ,  Hong XIAO ,  Dongchen WANG

    发明人： Andre R. TURNER ,  Hong XIAO ,  Dongchen WANG

    IPC分类号： G06F15/16

    CPC分类号： H04W4/023 ,  H04L51/20 ,  H04L67/306

    摘要： A first user device receives user profile data from a user of the first user device, generates a user profile based on the user profile data, receives profile availability data from the user of the first user device, and designates a user profile availability status based on the profile availability data. A second user device receives target profile data from a user of the second user device, generates a profile message based on the target profile data, and communicates the profile message. The first user device receives the profile message, determines whether the target profile data corresponds to the user profile data of the first user device, generates a user alert when the target profile data corresponds to the user profile data, and enables the user of the first user device to respond to the profile message via a dynamic dashboard.

    摘要翻译： 第一用户设备从第一用户设备的用户接收用户简档数据，基于用户简档数据生成用户简档，从第一用户设备的用户接收简档可用性数据，并且基于 配置文件可用性数据。 第二用户设备从第二用户设备的用户接收目标简档数据，基于目标简档数据生成简档消息，并传送简档消息。 第一用户设备接收简档消息，确定目标简档数据是否对应于第一用户设备的用户简档数据，当目标简档数据对应于用户简档数据时生成用户警报，并使第一用户设备的用户能够 用户设备通过动态仪表板响应配置文件消息。

    Queue processing system
    9.
    发明授权
    Queue processing system 有权
    队列处理系统

    公开(公告)号：US08527575B2

    公开(公告)日：2013-09-03

    申请号：US12971828

    申请日：2010-12-17

    申请人： Hong Xiao ,  Andre R. Turner ,  Dongchen Wang

    发明人： Hong Xiao ,  Andre R. Turner ,  Dongchen Wang

    IPC分类号： G06F15/16 ,  G06Q50/00

    CPC分类号： G06Q30/02

    摘要： A method, performed by a server device, may include receiving a request from a user device to place a user, associated with the user device, in a particular queue; determining whether the user meets one or more qualifications associated with the queue; placing the user in the particular queue, when the user meets the one or more qualifications; monitoring whether the user continues to meet the one or more qualifications, while the user is in the queue; and removing the user from the particular queue, when the user fails to meet the one or more qualifications.

    摘要翻译： 由服务器设备执行的方法可以包括从用户设备接收到将与用户设备相关联的用户放置在特定队列中的请求; 确定用户是否满足与队列相关联的一个或多个资格; 当用户满足一个或多个资格时，将用户置于特定队列中; 监视用户是否在队列中继续满足一个或多个资格; 并且当用户不符合一个或多个限定条件时，从特定队列中移除用户。

    QUEUE PROCESSING SYSTEM
    10.
    发明申请
    QUEUE PROCESSING SYSTEM 有权
    队列处理系统

    公开(公告)号：US20120158934A1

    公开(公告)日：2012-06-21

    申请号：US12971828

    申请日：2010-12-17

    申请人： Hong XIAO ,  Andre R. Turner ,  Dongchen Wang

    发明人： Hong XIAO ,  Andre R. Turner ,  Dongchen Wang

    IPC分类号： G06F15/173

    CPC分类号： G06Q30/02

    摘要： A method, performed by a server device, may include receiving a request from a user device to place a user, associated with the user device, in a particular queue; determining whether the user meets one or more qualifications associated with the queue; placing the user in the particular queue, when the user meets the one or more qualifications; monitoring whether the user continues to meet the one or more qualifications, while the user is in the queue; and removing the user from the particular queue, when the user fails to meet the one or more qualifications.

    摘要翻译： 由服务器设备执行的方法可以包括从用户设备接收到将与用户设备相关联的用户放置在特定队列中的请求; 确定用户是否满足与队列相关联的一个或多个资格; 当用户满足一个或多个资格时，将用户置于特定队列中; 监视用户是否在队列中继续满足一个或多个资格; 并且当用户不符合一个或多个限定条件时，从特定队列中移除用户。