Abstract:
A headset system for use with especially in a call center environment, in which method a wireless connection is established between headset and base unit, and the wireless connection is maintained while indicating from a headset user interface to the base unit that the headset is available for receiving an incoming call. The headset system is connected to a telephone system and has a processor configured to receive mode information and to operate according to the received mode information. The headset has a headset user interface and controls the headset signal processor to operate in accordance with user input. The headset is further configured to provide the end-of-call information to the base unit while maintaining the wireless connection.
Abstract:
A computer controller for a plurality of audio devices and audio applications and a method of control is disclosed. An audio subsystem is disclosed allowing multiple applications executed by the computer to exchange audio signals with multiple sound interface devices. A first sound interface device to emit a first loudspeaker sound signal in dependence on the first loudspeaker audio signal. The sound signal is received by an intermediate application and from the audio subsystem a first microphone audio signal depending on a first microphone sound signal received by the first sound interface device. An intermediate application causes a second sound interface device to emit a second loudspeaker sound signal in dependence on the second loudspeaker audio signal. This allows a user to conduct a softphone call using one headset connected to the computer, while the user's supervisor may listen in on the softphone call using a second headset connected to the same computer, however, without requiring any changes of the computer's hardware, its operating system or the softphone application.
Abstract:
A headset system (1) comprising a first telecommunication device (3) comprising a desk phone or a computer (4) with an installed softphone, a second telecommunication device, such as a mobile phone or a smart phone (6), and a headset (2) comprising a cord (5) with a first connector (7), by means of which the headset (2) is adapted to be interchangeably connected to the first telecommunication device (3) and the second telecommunication device (6). The headset system (1) is adapted to transfer a call from the first telecommunication device (3) to the second telecommunication device (6), when the first connector (7) is unplugged from the first telecommunication device (3). The invention also relates to An external device (8) comprising a second connector (31) to be attached to a first connector (7) of a headset (2), means (9, 10) for connecting the external device (8) to a personal computer (4) with a softphone installed on it, a controller (36) adapted to send a call transfer control signal to the softphone, when the first connector (7) is unplugged from the second connector (31), whereby an active call on the first telecommunication device (4) is transferred to a second telecommunication device (6).
Abstract:
A headphone system comprising a physiological sensor and a method of fitting a headphone system comprising a physiological sensor to a user is provided. The headphone system comprises a headphone having a speaker, a physiological sensor configured to be positioned for measuring physiological data, and a processor connected to the physiological sensor to receive the measured physiological data and process the measured physiological data to output physiological information and a fitting parameter. An application program is associated with the headphone, and is configured to receive the physiological information and the fitting parameter. The application program may evaluate at least the fitting parameter to indicate to a user whether the headphone is properly positioned, and issue a first notification in dependence on the evaluation of the fitting parameter.
Abstract:
The present invention relates to a desktop telephone system (1, 51, 61) and to a method for operating a desktop telephone system (1, 51, 61) and may advantageously be utilized in voice communication systems connected to telephone networks (7, 11, 67). The present invention provides a desktop telephone system (1, 51, 61) that can handle a number of ambiguous or complex situations that can occur in daily use of known headset systems.The desktop telephone system (1, 51, 61) comprises two or more sound interface devices (2, 3, 4, 8, 62, 63, 64) each providing a sound interface to a user during telephone conversations and two or more gateway devices (2, 3, 62, 63) each serving as a telephone gateway between a telephone network (7, 11, 67) and each sound interface device (2, 3, 4, 8, 62, 63, 64) during telephone conversations. Each gateway device (2, 3, 62, 63) provides a call announcement signal (21, 41) in response to detecting an incoming telephone call (20, 40) from a telephone network (7, 11, 67), and each sound interface device (2, 3, 4, 8, 62, 63, 64) comprises an action detector (22, 30) providing a user accept signal (23, 31) in response to detecting a predefined accept action performed by the user. At least one gateway device (2, 3, 62, 63) provides the call announcement signal (21, 41) to a wireless control network (18), and at least one sound interface device (2, 3, 4, 8, 62, 63, 64) provides the user accept signal (23, 31) to the wireless control network (18). The desktop telephone system (1, 51, 61) further comprises a control device (19, 52) adapted to receive a first call announcement signal (21, 41) and a first user accept signal (23, 31), at least one of these from the wireless control network (18), to determine a first gateway device (2, 3, 62, 63) as source of the first call announcement signal (21, 41), to determine a first sound interface device (2, 3, 4, 8, 62, 63, 64) as source of the first user accept signal (23, 31), to determine a relationship between the first call announcement signal (21, 41) and the first user accept signal (23, 31), and to cause the desktop telephone system (1, 51, 61) to establish an audio connection (15, 16, 17, 44, 47, 48) between the first gateway device (2, 3, 62, 63) and the first sound interface device (2, 3, 4, 8, 62, 63, 64) in dependence on the determined relationship.
Abstract:
A wireless communications device (2) and an interface unit (3) in a mobile communications system are configured. The interface unit (3) is connected to the wireless communications device (2) according to a wireless communication protocol and to a computing device (1) connected to a communications network (5) via an access point (7) having an address. The computing device (1) is requested to visit a service provider (8) on the network (5), which based on the address of said access point (7) can provide location information regarding said access point (7). In dependence thereof one of a number of stored configuration profiles are determined, and the interface unit (3) is configured accordingly. A configuration request comprising said determined configuration profile is transmitted to the wireless communications device (2), which is then configured accordingly, and a communications link can be established between the interface unit (3) and the wireless communications device (2).
Abstract:
A method of and a system for synchronizing isochronous audio data frames provided by a USB interface to a clock of a wireless RF communication device is provided. The USB interface and the wireless RF communication device are connected via an I2S link, the method comprising receiving the isochronous audio data frames and the wireless RF communication device clock in a streaming controller, phase locking the isochronous audio data frames to a USB interface clock, counting start-of-frame pulses of the phase locked isochronous audio data frames, comparing the counted start-of-frame pulses with the wireless RF communication device clock to determine a difference signal, the difference signal triggering a synchronization event code when a threshold difference has been reached, rate matching the isochronous audio data frames to the wireless RF communication device clock upon receiving the synchronization event code.
Abstract:
This disclosure provides a headset comprising a first earphone with a first face facing the head of a user wearing the headset, a headband attached at a first end to the first earphone and a microphone arm rotatably attached to the first earphone. The microphone arm can rotate about a first axis essentially perpendicular to the first side, whereby the microphone arm can be rotated into to a rest position, where it extends along the headband. The headband comprises a first magnetic holding element and the microphone arm comprises at a co-operating second magnetic holding element, whereby the microphone arm can be magnetically adhered against the headband in the rest position.
Abstract:
Disclosed are audio accessory devices and systems for being connected to one or more user devices and related methods. The system comprises an audio accessory device having at least one speaker and being configured to connect to at least one user device for providing audio from the user device to the audio accessory device and a computer program application accessible from the at least one user device. A verification ID is provided external of the audio accessory device and comprises audio accessory device identification information identifying a specific audio accessory device. The system furthermore comprises a user interface facilitating interaction between a user of the audio accessory device and the user device, and allows for user facilitated entering of the verification ID. A verification server may be configured to receive the verification ID from the user device and to verify the user device for use with the computer program application, if the verification ID is valid.