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    Electronic program guides, systems and methods providing a collapsible channel listing
    1.
    发明授权
    Electronic program guides, systems and methods providing a collapsible channel listing 有权
    提供可折叠频道列表的电子节目指南，系统和方法

    公开(公告)号：US09100708B2

    公开(公告)日：2015-08-04

    申请号：US13601279

    申请日：2012-08-31

    申请人： William N. Moran ,  Alan Terry Pattison ,  Michael T. Dugan ,  Anand Menon

    发明人： William N. Moran ,  Alan Terry Pattison ,  Michael T. Dugan ,  Anand Menon

    IPC分类号： H04N5/445 ,  H04N21/482 ,  G06F3/0482 ,  H04N21/45

    CPC分类号： H04N21/482 ,  G06F3/0482 ,  H04N21/4532 ,  H04N21/4821

    摘要： A television receiving device includes a memory configured to store an electronic program guide. The electronic program guide is divided into channel listings including program information corresponding to television programs being broadcast currently and to television programs scheduled for future broadcast. The device further includes a user interface configured to receive a user input and a processor in communication with the memory and the user interface. The processor is configured to output the electronic program guide to be displayed with, alternatively: 1) at least one channel listing including an expansion icon, where upon the user input indicating a selection of the expansion icon, a single channel listing expands into a plurality of channel listings, or 2) at least one channel including a collapsing icon, where upon the user input indicating a selection of the collapsing icon, a plurality of channel listings collapse into a single channel listing.

    摘要翻译： 电视接收装置包括被配置为存储电子节目指南的存储器。 该电子节目指南被分为频道列表，其中包括与当前广播的电视节目对应的节目信息和被安排用于将来广播的电视节目。 该设备还包括被配置为接收用户输入的用户界面和与存储器和用户界面通信的处理器。 处理器被配置为输出要显示的电子节目指南，或者：1）包括扩展图标的至少一个频道列表，其中在用户输入指示扩展图标的选择时，单个频道列表扩展成多个 或2）包括折叠图标的至少一个通道，其中在用户输入指示折叠图标的选择时，多个频道列表折叠成单个频道列表。

    Satellite receiver with improved memory back-up and loading capabilities
    6.
    发明授权
    Satellite receiver with improved memory back-up and loading capabilities 失效
    卫星接收机具有改进的内存备份和加载功能

    公开(公告)号：US5351130A

    公开(公告)日：1994-09-27

    申请号：US10429

    申请日：1993-01-28

    申请人： Michael T. Dugan ,  Joseph T. Cilke ,  Bruce S. Petrie

    发明人： Michael T. Dugan ,  Joseph T. Cilke ,  Bruce S. Petrie

    IPC分类号： H01Q1/12 ,  H04H40/90 ,  H04N5/445 ,  H04N5/765 ,  H04N5/92 ,  H04N7/20 ,  H04N21/6547 ,  H04N5/44

    CPC分类号： H04H40/90 ,  H01Q1/1257 ,  H04N5/445 ,  H04N5/765 ,  H04N5/9206 ,  H04N7/20 ,  H04N21/6547

    摘要： A television signal satellite receiver that, in one embodiment, is capable of utilizing the recording and playback capabilities of a video signal recorder, such as a video cassette recorder (VCR), to back up data contained in the satellite receiver memory and/or to load the memory with data. Typical data to be backed up or loaded into the memory includes satellite position data, which is unique with respect to the location of each satellite receiver and, more specifically, to the location of the antenna associated with the receiver. To back up data, the satellite receiver employs a translator that converts data contained in the satellite receiver memory from a digital format to a video signal format that is appropriate for the video signal recorder. Conversely, to load the memory with data, the translator converts data with the video signal format that is provided by the video signal recorder into a digital signal format that can be loaded into the memory of the satellite receiver. In one embodiment, the satellite receiver provides information, such as instructions on a data back-up operation, to a user by providing a signal to the user's television with the appropriate textual material contained therein.

    摘要翻译： 一种电视信号卫星接收机，在一个实施例中，能够利用诸如录像机（VCR）的视频信号记录器的记录和重放能力来备份包含在卫星接收机存储器中的数据和/或 使用数据加载内存。 要备份或加载到存储器中的典型数据包括卫星位置数据，其相对于每个卫星接收机的位置是唯一的，更具体地说，涉及与接收机相关联的天线的位置。 为了备份数据，卫星接收机使用将卫星接收机存储器中包含的数据从数字格式转换成适用于视频信号记录器的视频信号格式的转换器。 相反，为了使用数据加载存储器，转换器将由视频信号记录器提供的视频信号格式的数据转换成可加载到卫星接收机的存储器中的数字信号格式。 在一个实施例中，卫星接收机通过用包含在其中的适当的文本材料向用户的电视机提供信号来向用户提供诸如数据备份操作的指令之类的信息。

    Facilitating user support of electronic devices using dynamic matrix code generation
    7.
    发明授权
    Facilitating user support of electronic devices using dynamic matrix code generation 有权

    公开(公告)号：US09792612B2

    公开(公告)日：2017-10-17

    申请号：US12953227

    申请日：2010-11-23

    申请人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    发明人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    IPC分类号： G06K19/06 ,  G06Q30/00 ,  H04L29/08

    CPC分类号： G06Q30/01 ,  G06Q30/016 ,  H04L67/36

    摘要： An electronic device may derive information specific to the device, dynamically generate a matrix code that includes the information as well as user support information, and transmit the dynamically generated code to a display. When a user captures the matrix code with a reader device, the reader device may decode (or use a back end server to decode) the specific information specific and the user support information and initiate a user support request. Thus, user support for electronic devices may be facilitated utilizing dynamically generated matrix codes, such as (but not limited to) QR codes. In response to the initiated user support request, user support may then be provided for the user. Problems may be automatically taken care of for the user, tutorials may be provided for the user, one or more notifications may be provided to the user, service calls may be scheduled for the user, and so on.

    User notification of broadcast communication channel problems
    8.
    发明授权
    User notification of broadcast communication channel problems 有权
    用户通知广播通信频道问题

    公开(公告)号：US09356715B2

    公开(公告)日：2016-05-31

    申请号：US11693024

    申请日：2007-03-29

    申请人： David A. Kummer ,  Michael T. Dugan ,  Kranti K. Kilaru

    发明人： David A. Kummer ,  Michael T. Dugan ,  Kranti K. Kilaru

    IPC分类号： H04N17/00 ,  H04N17/02 ,  H04H20/74 ,  H04H20/12 ,  H04H60/11

    CPC分类号： H04H20/74 ,  H04H20/12 ,  H04H60/11

    摘要： A method is presented for notifying a user of a broadcast communication channel problem. At a broadcast distribution facility, a problem involving a first broadcast communication channel from the broadcast distribution facility to a broadcast communication receiver associated with the user is detected. A cause of the problem is ascertained at the facility. The broadcast distribution facility then relays an indication of the cause of the problem to the receiver over a second broadcast communication channel from the facility to the receiver. The receiver informs the user of the cause of the problem.

    摘要翻译： 呈现用于通知用户广播通信信道问题的方法。 在广播发布设备中，检测到涉及从广播分发设备到与用户相关联的广播通信接收机的第一广播通信信道的问题。 在设施中确定问题的原因。 然后，广播分发设备通过第二广播通信信道从设备向接收机中继对接收机的问题原因的指示。 接收器通知用户问题的原因。

    Facilitating user support of electronic devices using matrix codes
    9.
    发明授权
    Facilitating user support of electronic devices using matrix codes 有权
    使用矩阵代码促进用户对电子设备的支持

    公开(公告)号：US09329966B2

    公开(公告)日：2016-05-03

    申请号：US13192287

    申请日：2011-07-27

    申请人： Michael T. Dugan ,  Mark H. Gomez

    发明人： Michael T. Dugan ,  Mark H. Gomez

    IPC分类号： G06F17/00 ,  G06F11/32

    CPC分类号： G06F11/32

    摘要： An electronic device detects occurrence of an error condition and selects a matrix code to include in an error message to transmit to a display device based on the error condition. A reader device decodes the displayed matrix code to present information regarding resolution of the error condition. The electronic device may select the matrix code by looking up the error condition in a table or by dynamically generate the matrix code. In various implementations, the electronic device may determine that the information regarding resolution of the error condition has been utilized to unsuccessfully resolve the error condition. If so, the electronic device may select and transmit and additional matrix code that may be decoded by the reader device to access and present an additional set of information regarding resolution of the error condition or to initiate an electronic device support request.

    摘要翻译： 电子设备检测错误状况的发生，并且选择矩阵代码以包括在错误消息中以基于错误状况发送到显示设备。 读取器设备解码所显示的矩阵代码以呈现关于错误状况的解决的信息。 电子设备可以通过查找表中的错误条件或通过动态生成矩阵代码来选择矩阵代码。 在各种实现中，电子设备可以确定关于错误状况的解决的信息已经被利用来不成功地解决错误状况。 如果是这样，电子设备可以选择和发送以及由读取器设备解码的附加矩阵码，以访问和呈现关于错误状况的解决的附加信息集合或发起电子设备支持请求。

    Facilitating User Support of Electronic Devices Using Dynamic Matrix Code Generation
    10.
    发明申请
    Facilitating User Support of Electronic Devices Using Dynamic Matrix Code Generation 有权
    促进使用动态矩阵代码生成的电子设备的用户支持

    公开(公告)号：US20120128267A1

    公开(公告)日：2012-05-24

    申请号：US12953227

    申请日：2010-11-23

    申请人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    发明人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    IPC分类号： G06K7/10

    CPC分类号： G06Q30/01 ,  G06Q30/016 ,  H04L67/36

    摘要： An electronic device may derive information specific to the device, dynamically generate a matrix code that includes the information as well as user support information, and transmit the dynamically generated code to a display. When a user captures the matrix code with a reader device, the reader device may decode (or use a back end server to decode) the specific information specific and the user support information and initiate a user support request. Thus, user support for electronic devices may be facilitated utilizing dynamically generated matrix codes, such as (but not limited to) QR codes. In response to the initiated user support request, user support may then be provided for the user. Problems may be automatically taken care of for the user, tutorials may be provided for the user, one or more notifications may be provided to the user, service calls may be scheduled for the user, and so on.

    摘要翻译： 电子设备可以导出特定于设备的信息，动态地生成包括信息以及用户支持信息的矩阵代码，并将动态生成的代码发送到显示器。 当用户使用读取器设备捕获矩阵代码时，读取器设备可解码（或使用后端服务器来解码）特定信息特定信息和用户支持信息并发起用户支持请求。 因此，可以利用诸如（但不限于）QR码的动态生成的矩阵码来促进对电子设备的用户支持。 响应于发起的用户支持请求，可以为用户提供用户支持。 可以自动地为用户照顾问题，可以为用户提供教程，可以向用户提供一个或多个通知，可以为用户安排服务呼叫，等等。