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    Facilitating user support of electronic devices using dynamic matrix code generation
    1.
    发明授权
    Facilitating user support of electronic devices using dynamic matrix code generation 有权

    公开(公告)号：US09792612B2

    公开(公告)日：2017-10-17

    申请号：US12953227

    申请日：2010-11-23

    申请人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    发明人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    IPC分类号： G06K19/06 ,  G06Q30/00 ,  H04L29/08

    CPC分类号： G06Q30/01 ,  G06Q30/016 ,  H04L67/36

    摘要： An electronic device may derive information specific to the device, dynamically generate a matrix code that includes the information as well as user support information, and transmit the dynamically generated code to a display. When a user captures the matrix code with a reader device, the reader device may decode (or use a back end server to decode) the specific information specific and the user support information and initiate a user support request. Thus, user support for electronic devices may be facilitated utilizing dynamically generated matrix codes, such as (but not limited to) QR codes. In response to the initiated user support request, user support may then be provided for the user. Problems may be automatically taken care of for the user, tutorials may be provided for the user, one or more notifications may be provided to the user, service calls may be scheduled for the user, and so on.

    Facilitating User Support of Electronic Devices Using Dynamic Matrix Code Generation
    2.
    发明申请
    Facilitating User Support of Electronic Devices Using Dynamic Matrix Code Generation 有权
    促进使用动态矩阵代码生成的电子设备的用户支持

    公开(公告)号：US20120128267A1

    公开(公告)日：2012-05-24

    申请号：US12953227

    申请日：2010-11-23

    申请人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    发明人： Michael T. Dugan ,  Dan J. Minnick ,  Mark Gomez

    IPC分类号： G06K7/10

    CPC分类号： G06Q30/01 ,  G06Q30/016 ,  H04L67/36

    摘要： An electronic device may derive information specific to the device, dynamically generate a matrix code that includes the information as well as user support information, and transmit the dynamically generated code to a display. When a user captures the matrix code with a reader device, the reader device may decode (or use a back end server to decode) the specific information specific and the user support information and initiate a user support request. Thus, user support for electronic devices may be facilitated utilizing dynamically generated matrix codes, such as (but not limited to) QR codes. In response to the initiated user support request, user support may then be provided for the user. Problems may be automatically taken care of for the user, tutorials may be provided for the user, one or more notifications may be provided to the user, service calls may be scheduled for the user, and so on.

    摘要翻译： 电子设备可以导出特定于设备的信息，动态地生成包括信息以及用户支持信息的矩阵代码，并将动态生成的代码发送到显示器。 当用户使用读取器设备捕获矩阵代码时，读取器设备可解码（或使用后端服务器来解码）特定信息特定信息和用户支持信息并发起用户支持请求。 因此，可以利用诸如（但不限于）QR码的动态生成的矩阵码来促进对电子设备的用户支持。 响应于发起的用户支持请求，可以为用户提供用户支持。 可以自动地为用户照顾问题，可以为用户提供教程，可以向用户提供一个或多个通知，可以为用户安排服务呼叫，等等。

    Ordering Via Dynamic Matrix Code Generation
    3.
    发明申请
    Ordering Via Dynamic Matrix Code Generation 有权
    通过动态矩阵代码生成订购

    公开(公告)号：US20120130851A1

    公开(公告)日：2012-05-24

    申请号：US12953273

    申请日：2010-11-23

    申请人： Dan J. Minnick ,  Michael T. Dugan

    发明人： Dan J. Minnick ,  Michael T. Dugan

    IPC分类号： G06Q30/00

    CPC分类号： G06Q30/0633 ,  G06Q20/123 ,  G06Q20/3274 ,  G06Q20/3276

    摘要： A content receiver receives ordering information from a content provider for orderable content or products. The content receiver also derives information specific to the content receiver and dynamically generates a matrix code including the ordering information and the specific information. The content receiver then transmits the matrix code to a display and when the displayed matrix code is detected and decoded by a reader, the reader initiates an order for the orderable content to be transmitted to the content receiver or products. In some implementations, the orderable content may be ordered from the content provider, which may then transmit the ordered content to the content receiver. However, in other implementations the orderable content may be ordered from a third party provider. As such, the third party provider may transmit the ordered content to the content provider, which may then transmit it to the content receiver.

    摘要翻译： 内容接收器从内容提供商接收有序的内容或产品的订购信息。 内容接收器还导出特定于内容接收器的信息，并且动态生成包括排序信息和特定信息的矩阵码。 然后，内容接收器将矩阵代码发送到显示器，并且当读取器检测和解码所显示的矩阵代码时，读取器启动要向内容接收器或产品发送可订购内容的命令。 在一些实现中，可以从内容提供商订购可订购的内容，然后可以将订购的内容发送到内容接收器。 然而，在其他实现中，可订购的内容可以从第三方提供商订购。 这样，第三方提供商可以将内容提供商发送订购的内容，然后可以将内容提供商发送给内容接收者。

    Ordering via dynamic matrix code generation
    4.
    发明授权
    Ordering via dynamic matrix code generation 有权
    通过动态矩阵代码生成订购

    公开(公告)号：US08386339B2

    公开(公告)日：2013-02-26

    申请号：US12953273

    申请日：2010-11-23

    申请人： Dan J. Minnick ,  Michael T. Dugan

    发明人： Dan J. Minnick ,  Michael T. Dugan

    IPC分类号： G06Q30/00 ,  H04N7/173

    CPC分类号： G06Q30/0633 ,  G06Q20/123 ,  G06Q20/3274 ,  G06Q20/3276

    摘要： A content receiver receives ordering information from a content provider for orderable content or products. The content receiver also derives information specific to the content receiver and dynamically generates a matrix code including the ordering information and the specific information. The content receiver then transmits the matrix code to a display and when the displayed matrix code is detected and decoded by a reader, the reader initiates an order for the orderable content to be transmitted to the content receiver or products. In some implementations, the orderable content may be ordered from the content provider, which may then transmit the ordered content to the content receiver. However, in other implementations the orderable content may be ordered from a third party provider. As such, the third party provider may transmit the ordered content to the content provider, which may then transmit it to the content receiver.

    摘要翻译： 内容接收器从内容提供商接收有序的内容或产品的订购信息。 内容接收器还导出特定于内容接收器的信息，并且动态生成包括排序信息和特定信息的矩阵码。 然后，内容接收器将矩阵代码发送到显示器，并且当读取器检测和解码所显示的矩阵代码时，读取器启动要向内容接收器或产品发送可订购内容的命令。 在一些实现中，可以从内容提供商订购可订购的内容，然后可以将订购的内容发送到内容接收器。 然而，在其他实现中，可订购的内容可以从第三方提供商订购。 这样，第三方提供商可以将内容提供商发送订购的内容，然后可以将内容提供商发送给内容接收者。

    Remote control device and method employing random addressing
    6.
    发明授权
    Remote control device and method employing random addressing 有权
    遥控装置和采用随机寻址的方法

    公开(公告)号：US08704959B2

    公开(公告)日：2014-04-22

    申请号：US13615240

    申请日：2012-09-13

    申请人： William Michael Beals ,  Michael T. Dugan

    发明人： William Michael Beals ,  Michael T. Dugan

    IPC分类号： H04N5/44 ,  H04N7/20 ,  H04N7/173

    CPC分类号： H04N5/4403 ,  G08C17/02 ,  G08C23/04 ,  H04N21/42206 ,  H04N2005/4405

    摘要： A remote control device is presented which includes a user interface, control logic, a memory and a transmitter. The user interface is configured to accept an input from a user. The control logic is configured to generate a random number as an address for the remote control device, and to generate a command for an electronic device based on the input from the user. The command comprises the address. The memory is configured to store the address for the remote control device. The transmitter is configured to transmit the command to the electronic device.

    摘要翻译： 提出了一种遥控装置，其包括用户界面，控制逻辑，存储器和发射器。 用户界面被配置为接受来自用户的输入。 控制逻辑被配置为生成随机数作为远程控制设备的地址，并且基于来自用户的输入来生成电子设备的命令。 该命令包含地址。 存储器被配置为存储用于远程控制设备的地址。 发射机被配置为将命令发送到电子设备。

    Automatic reconfiguration device
    7.
    发明授权
    Automatic reconfiguration device 有权
    自动重新配置设备

    公开(公告)号：US08341690B2

    公开(公告)日：2012-12-25

    申请号：US12891804

    申请日：2010-09-28

    申请人： Michael T. Dugan ,  Thomas S. Taylor ,  Henry Gregg Martch ,  David A. Kummer ,  Mark H. Gomez ,  Anthony G. Dower, III

    发明人： Michael T. Dugan ,  Thomas S. Taylor ,  Henry Gregg Martch ,  David A. Kummer ,  Mark H. Gomez ,  Anthony G. Dower, III

    IPC分类号： H04N7/16

    CPC分类号： H04N21/4432 ,  H04N21/4122 ,  H04N21/4131 ,  H04N21/4135 ,  H04N21/4753

    摘要： The present invention provides a method and device that can easily configure an entertainment system automatically or semi-automatically. The reconfiguration of the entertainment system can be achieved by cycling through the possible configurations of the entertainment system (i.e. different combinations of operational states of the components that make up the entertainment system) by changing various operational states of certain components until an operable configuration is found. The invention may be implemented in any component of the entertainment system including a set-top-box, satellite receiver or a remote control.

    摘要翻译： 本发明提供一种可以容易地自动或半自动配置娱乐系统的方法和装置。 娱乐系统的重新配置可以通过改变娱乐系统的可能配置（即构成娱乐系统的组件的操作状态的不同组合）来实现，通过改变某些组件的各种操作状态直到找到可操作的配置 。 本发明可以在包括机顶盒，卫星接收机或遥控器的娱乐系统的任何组件中实现。

    Electronic program guides, systems and methods providing a collapsible channel listing
    10.
    发明授权
    Electronic program guides, systems and methods providing a collapsible channel listing 有权
    提供可折叠频道列表的电子节目指南，系统和方法

    公开(公告)号：US09100708B2

    公开(公告)日：2015-08-04

    申请号：US13601279

    申请日：2012-08-31

    申请人： William N. Moran ,  Alan Terry Pattison ,  Michael T. Dugan ,  Anand Menon

    发明人： William N. Moran ,  Alan Terry Pattison ,  Michael T. Dugan ,  Anand Menon

    IPC分类号： H04N5/445 ,  H04N21/482 ,  G06F3/0482 ,  H04N21/45

    CPC分类号： H04N21/482 ,  G06F3/0482 ,  H04N21/4532 ,  H04N21/4821

    摘要： A television receiving device includes a memory configured to store an electronic program guide. The electronic program guide is divided into channel listings including program information corresponding to television programs being broadcast currently and to television programs scheduled for future broadcast. The device further includes a user interface configured to receive a user input and a processor in communication with the memory and the user interface. The processor is configured to output the electronic program guide to be displayed with, alternatively: 1) at least one channel listing including an expansion icon, where upon the user input indicating a selection of the expansion icon, a single channel listing expands into a plurality of channel listings, or 2) at least one channel including a collapsing icon, where upon the user input indicating a selection of the collapsing icon, a plurality of channel listings collapse into a single channel listing.

    摘要翻译： 电视接收装置包括被配置为存储电子节目指南的存储器。 该电子节目指南被分为频道列表，其中包括与当前广播的电视节目对应的节目信息和被安排用于将来广播的电视节目。 该设备还包括被配置为接收用户输入的用户界面和与存储器和用户界面通信的处理器。 处理器被配置为输出要显示的电子节目指南，或者：1）包括扩展图标的至少一个频道列表，其中在用户输入指示扩展图标的选择时，单个频道列表扩展成多个 或2）包括折叠图标的至少一个通道，其中在用户输入指示折叠图标的选择时，多个频道列表折叠成单个频道列表。