Methods and apparatuses for delivery of advice to mobile/wireless devices

    公开(公告)号:US20060184378A1

    公开(公告)日:2006-08-17

    申请号:US11123566

    申请日:2005-05-05

    IPC分类号: G06Q99/00

    CPC分类号: H04M3/5233 G06Q30/02

    摘要: Methods and apparatuses to connect consumers to diverse advice sources of experts. In one embodiment, a method includes: providing a list of experts to a mobile device via a wireless media channel for presentation to a consumer; responsive to receiving from the mobile device a selection of one expert from the list of experts, initiating a telephonic connection between the expert and the consumer prior to the consumer submitting a question for advice. In one example, the list includes information to indicate whether one or more of the experts are individually available to telephonically communicate with the consumer at a time when the list is provided to the consumer. In one example, initiating the telephonic connection includes: initiating a first call to the consumer; initiating a second call to the expert; and joining the first and second calls to make the telephonic connection between the expert and the consumer.

    Methods and apparatuses for delivery of advice to mobile/wireless devices
    10.
    发明授权
    Methods and apparatuses for delivery of advice to mobile/wireless devices 有权
    向移动/无线设备传送建议的方法和设备

    公开(公告)号:US08538768B2

    公开(公告)日:2013-09-17

    申请号:US11123566

    申请日:2005-05-05

    CPC分类号: H04M3/5233 G06Q30/02

    摘要: Methods and apparatuses to connect consumers to diverse advice sources of experts. In one embodiment, a method includes: providing a list of experts to a mobile device via a wireless media channel for presentation to a consumer; responsive to receiving from the mobile device a selection of one expert from the list of experts, initiating a telephonic connection between the expert and the consumer prior to the consumer submitting a question for advice. In one example, the list includes information to indicate whether one or more of the experts are individually available to telephonically communicate with the consumer at a time when the list is provided to the consumer. In one example, initiating the telephonic connection includes: initiating a first call to the consumer; initiating a second call to the expert; and joining the first and second calls to make the telephonic connection between the expert and the consumer.

    摘要翻译: 将消费者连接到各种咨询专家来源的方法和设备。 在一个实施例中,一种方法包括:经由无线媒体信道向移动设备提供专家列表以呈现给消费者; 响应于从移动设备接收来自专家列表的一位专家的选择,在消费者提交咨询问题之前发起专家和消费者之间的电话连接。 在一个示例中,该列表包括用于指示一个或多个专家是否可单独使用以在将列表提供给消费者时与消费者进行电话通信的信息。 在一个示例中,启动电话连接包括:发起对消费者的第一呼叫; 发起第二次电话给专家; 并加入第一和第二个电话,使专家和消费者之间的电话联系。