公开(公告)号：US09185464B2

公开(公告)日：2015-11-10

申请号：US13233069

申请日：2011-09-15

Applicant: Kapil Gupta ,  Manohar R. Kesireddy ,  Sharath B. Vaddempudi ,  Syam S. Suri ,  Sudarshan Chavva ,  Ashok Kumar

Inventor： Kapil Gupta ,  Manohar R. Kesireddy ,  Sharath B. Vaddempudi ,  Syam S. Suri ,  Sudarshan Chavva ,  Ashok Kumar

IPC: H04N7/10 ,  H04N7/025 ,  H04N21/488 ,  H04N21/239 ,  H04N21/25 ,  H04N21/258 ,  H04N21/262 ,  H04N21/437 ,  H04N21/45 ,  H04N21/81 ,  H04N21/2543 ,  H04H60/32

CPC classification number: H04N21/4882 ,  H04H60/32 ,  H04H2201/70 ,  H04N21/239 ,  H04N21/2393 ,  H04N21/25 ,  H04N21/2543 ,  H04N21/258 ,  H04N21/25808 ,  H04N21/25866 ,  H04N21/262 ,  H04N21/437 ,  H04N21/45 ,  H04N21/8126

Abstract: A method includes providing identifying information for a customer premises communication device to a provider network, wherein the customer premises communication device is a node of a customer premises network. The method may further include registering a communication channel between the customer premises communication device and the provider network. In addition, the method may include receiving at least one service alert message from the provider network using the communication channel. The type of service alert message is selected based on the customer premises communication device.

Abstract translation: 一种方法包括向客户端通信设备提供用于提供商网络的识别信息，其中客户住宅通信设备是客户驻地网络的节点。 该方法还可以包括在客户驻地通信设备和提供商网络之间注册通信信道。 另外，该方法可以包括使用通信信道从提供商网络接收至少一个服务警报消息。 基于客户驻地通信设备选择服务警报消息的类型。

公开(公告)号：US09009769B2

公开(公告)日：2015-04-14

申请号：US12722321

申请日：2010-03-11

Applicant: Manohar R. Kesireddy ,  Anil Guntupalli ,  Virendra P. Shah ,  Huajun Shi ,  Sudarshan Chavva

Inventor： Manohar R. Kesireddy ,  Anil Guntupalli ,  Virendra P. Shah ,  Huajun Shi ,  Sudarshan Chavva

IPC: H04N7/173 ,  H04N17/00 ,  H04N21/258 ,  H04N21/442 ,  H04N21/443 ,  H04N21/658

CPC classification number: H04N17/004 ,  H04N7/173 ,  H04N21/25808 ,  H04N21/4424 ,  H04N21/443 ,  H04N21/6582

Abstract: A server device is configured to store quick code information, where the quick code information includes a particular operation of a group of operations and a particular condition code of a group of condition codes; receive diagnostic information from a video client, of a group of video clients, where the diagnostic information includes a condition code that corresponds to a condition associated with the video client; determine that the condition code matches the particular condition code of particular, stored quick code information; determine, from the particular quick code information, the particular operation corresponding to the particular condition code; perform an automatic remote repair to remedy the condition, on the video client, based on the particular operation; and send, to the video client, a notification that the condition has been remedied based on the automatic remote repair when the automatic remote repair remedies the condition on the video client.

Abstract translation: 服务器设备被配置为存储快速代码信息，其中快速代码信息包括一组操作的特定操作和一组条件代码的特定条件代码; 从视频客户端接收一组视频客户端的诊断信息，其中诊断信息包括与视频客户端相关联的条件对应的条件代码; 确定条件代码与特定的，存储的快速代码信息的特定条件代码相匹配; 从特定快速代码信息确定与特定条件代码相对应的特定操作; 执行自动远程维修以根据具体操作在视频客户端上补救条件; 并且在视频客户端发送自动远程维护补救视频客户端上的条件时，向视频客户端发送基于自动远程修复已经补救的条件的通知。

公开(公告)号：US20130074118A1

公开(公告)日：2013-03-21

申请号：US13233069

申请日：2011-09-15

Applicant: Kapil Gupta ,  Manohar R. Kesireddy ,  Sharath B. Vaddempudi ,  Syam S. Suri ,  Sudarshan Chavva ,  Ashok Kumar

Inventor： Kapil Gupta ,  Manohar R. Kesireddy ,  Sharath B. Vaddempudi ,  Syam S. Suri ,  Sudarshan Chavva ,  Ashok Kumar

IPC: H04N7/025

CPC classification number: H04N21/4882 ,  H04H60/32 ,  H04H2201/70 ,  H04N21/239 ,  H04N21/2393 ,  H04N21/25 ,  H04N21/2543 ,  H04N21/258 ,  H04N21/25808 ,  H04N21/25866 ,  H04N21/262 ,  H04N21/437 ,  H04N21/45 ,  H04N21/8126

Abstract: A method includes providing identifying information for a customer premises communication device to a provider network, wherein the customer premises communication device is a node of a customer premises network. The method may further include registering a communication channel between the customer premises communication device and the provider network. In addition, the method may include receiving at least one service alert message from the provider network using the communication channel. The type of service alert message is selected based on the customer premises communication device.

Abstract translation: 一种方法包括向客户端通信设备提供用于提供商网络的识别信息，其中客户住宅通信设备是客户驻地网络的节点。 该方法还可以包括在客户驻地通信设备和提供商网络之间注册通信信道。 另外，该方法可以包括使用通信信道从提供商网络接收至少一个服务警报消息。 基于客户驻地通信设备选择服务警报消息的类型。