Telephony endpoint presence and instant messaging data-packet management

    公开(公告)号:US10333869B2

    公开(公告)日:2019-06-25

    申请号:US14755805

    申请日:2015-06-30

    Applicant: Avaya Inc.

    Abstract: Federated computing architectures allow for the interoperability of components and facilitates the exchange of data between varying systems and components. Endpoints, such as those utilizing Extensible Messaging and Presence Protocol (XMPP) assume the same XMPP stream is used for both messaging and presence. Such systems are unable to accommodate a representational state transfer (“REST”) or, in other words, be “RESTful,” where the messaging server and presence server are distinct servers and may be on different domains. Provided here are systems described to split the protocols and enable an endpoint to appear to communicate with a single server while a protocol splitter routes and receives messages from distinct servers handling messaging and presence separately.

    TELEPHONY ENDPOINT PRESENCE AND INSTANT MESSAGING DATA-PACKET MANAGEMENT
    2.
    发明申请
    TELEPHONY ENDPOINT PRESENCE AND INSTANT MESSAGING DATA-PACKET MANAGEMENT 审中-公开
    电话端点存在和即时消息数据包管理

    公开(公告)号:US20170005956A1

    公开(公告)日:2017-01-05

    申请号:US14755805

    申请日:2015-06-30

    Applicant: Avaya Inc.

    CPC classification number: H04L51/043

    Abstract: Federated computing architectures allow for the interoperability of components and facilitates the exchange of data between varying systems and components. Endpoints, such as those utilizing Extensible Messaging and Presence Protocol (XMPP) assume the same XMPP stream is used for both messaging and presence. Such systems are unable to accommodate a representational state transfer (“REST”) or, in other words, be “RESTful,” where the messaging server and presence server are distinct servers and may be on different domains. Provided here are systems described to split the protocols and enable an endpoint to appear to communicate with a single server while a protocol splitter routes and receives messages from distinct servers handling messaging and presence separately.

    Abstract translation: 联合计算架构允许组件的互操作性,并促进不同系统和组件之间的数据交换。 端点,例如使用可扩展消息传递和呈现协议(XMPP)的端点假设相同的XMPP流用于消息传递和存在。 这样的系统无法适应表示状态转移(“REST”),或者换句话说就是“RESTful”,消息传递服务器和呈现服务器是不同的服务器,并且可能在不同的域上。 这里提供了分解协议并使端点看起来与单个服务器通信的系统,而协议分离器路由和接收来自不同服务器的消息,分别处理消息和存在。

    PUSHING GRAPHICAL USER INTERFACE WIDGETS FOR COMMUNICATION DEVICES
    3.
    发明申请
    PUSHING GRAPHICAL USER INTERFACE WIDGETS FOR COMMUNICATION DEVICES 审中-公开
    推送用于通信设备的图形用户界面窗口

    公开(公告)号:US20160330254A1

    公开(公告)日:2016-11-10

    申请号:US14707873

    申请日:2015-05-08

    Applicant: Avaya Inc.

    CPC classification number: H04L65/4061 H04L65/1006 H04L67/02 H04L67/38

    Abstract: A first Session Initiation Protocol (SIP) REFER message is sent by an application server to a User Agent (UA). A UA is typically in a communication device, such as a telephone or personal computer. The first SIP REFER message requests the UA to provide a unique Uniform Resource Identifier (URI) for an instance of a networked application. For example, a networked application may be a call recording application. In response to sending the first SIP REFER message, a SIP NOTIFY message with the URI for the instance of the networked application is received by the application server. The application server sends a second SIP REFER message to the UA using the URI. The second SIP REFER message includes information for managing a widget. A widget is object, such as a button or sound. The widget is then displayed or played on a communication device according to a set of rules.

    Abstract translation: 第一个会话发起协议(SIP)REFER消息由应用服务器发送给用户代理(UA)。 UA通常在诸如电话或个人计算机的通信设备中。 第一个SIP REFER消息请求UA为联网应用的实例提供唯一的统一资源标识符(URI)。 例如,联网应用可以是呼叫记录应用。 响应于发送第一SIP REFER消息,应用服务器接收到具有联网应用的实例的URI的SIP NOTIFY消息。 应用服务器使用URI向UA发送第二SIP REFER消息。 第二SIP REFER消息包括用于管理小部件的信息。 小部件是对象,例如按钮或声音。 然后,根据一组规则,在通信设备上显示或播放窗口小部件。

    PULLING GRAPHICAL USER INTERFACE WIDGETS FOR COMMUNICATION DEVICES
    4.
    发明申请
    PULLING GRAPHICAL USER INTERFACE WIDGETS FOR COMMUNICATION DEVICES 审中-公开
    拉动用于通信设备的图形用户界面窗口

    公开(公告)号:US20160328128A1

    公开(公告)日:2016-11-10

    申请号:US14721783

    申请日:2015-05-26

    Applicant: Avaya Inc.

    CPC classification number: G06F3/016 G06F3/0481 G06F3/167 G06F16/955

    Abstract: A communication device gets a widget resource Uniform Resource Identifier (URI) from the network. The widget resource URI is used by the communication device to get a widget (i.e., a graphical user interface object) of a networked application that is displayed on the communication device. In response to getting the widget resource URI, the communication device downloads a context document from the widget resource URI. The context document defines the widget or a location of a widget document that defines the widget for use in the communication device. The communication device identifies an attachment point for the widget (i.e., a place to display the widget) that is associated with an activation of a device object (e.g., a window). The communication device determines that the attachment point is within a scope. In response to determining that attachment point is within the scope, the widget is displayed on the communication device.

    Abstract translation: 通信设备从网络获取窗口小部件统一资源标识符(URI)。 通信设备使用窗口小部件资源URI来获得在通信设备上显示的联网应用的窗口小部件(即,图形用户界面对象)。 响应于获得小部件资源URI,通信设备从小部件资源URI下载上下文文档。 上下文文件定义了微件或微件文档的位置,该微件文件定义了在通信设备中使用的窗口小部件。 通信设备识别与设备对象(例如,窗口)的激活相关联的窗口小部件的附接点(即,显示窗口小部件的位置)。 通信设备确定附着点在范围内。 响应于确定附着点在范围内,微件显示在通信设备上。

    DYNAMIC RESOURCE LIST SUBSCRIPTIONS
    5.
    发明申请
    DYNAMIC RESOURCE LIST SUBSCRIPTIONS 审中-公开
    动态资源清单订阅

    公开(公告)号:US20160308685A1

    公开(公告)日:2016-10-20

    申请号:US14691264

    申请日:2015-04-20

    Applicant: Avaya Inc.

    CPC classification number: H04L12/1818 H04L51/043 H04L67/24

    Abstract: Telephonic and other endpoints often make presence information of other users available on the endpoint. Systems whereby every user sends a notification to every other user quickly becomes resource intensive. Providing presence information only to users subscribed to the presence of other users helps; but, maintaining such subscriptions is often overlooked. Providing automatic subscriptions based upon a triggering event allows presence information to be provided to associated users. The presence information may be time limited to allow for an appropriate amount of presence information to be provided for a duration most likely determined to be relevant. Upon expiration of the subscription, the utilized resources are released without requiring any human intervention.

    Abstract translation: 电话和其他端点通常会使其他用户的在线信息在端点上可用。 每个用户向每个其他用户发送通知的系统迅速成为资源密集型。 仅向存在其他用户的用户提供呈现信息有助于; 但是,维护这种订阅往往被忽视。 基于触发事件提供自动订阅允许向相关联的用户提供呈现信息。 存在信息可能受时间限制,以允许在最可能确定为相关的持续时间内提供适当数量的呈现信息。 在订阅期满时,释放所利用的资源,而不需要任何人为干预。

    SYSTEM AND METHOD FOR NON-NUMERIC AUTHENTICATION USING A LEGACY TELEPHONE

    公开(公告)号:US20190199704A1

    公开(公告)日:2019-06-27

    申请号:US15854555

    申请日:2017-12-26

    Applicant: Avaya Inc.

    CPC classification number: H04L63/083 H04L63/0815 H04L63/0861 H04M3/382

    Abstract: A request to authenticate a user is received at an authentication system. The request to authenticate the user requires one or more non-numeric metrics to authenticate the user. For example, the one or more non-numeric metrics may include a user name, a password, and a fingerprint scan. The request to authenticate the user that requires the one or more non-numeric metrics is validated. In response to validating the request to authenticate the user that requires the one or more non-numeric metrics, a first numeric code is generated (e.g., a password). The first numeric code is used to grant access to a telephone that requires authentication via a numeric keypad. The first numeric code is sent and displayed to the user. The user can then access the telephone by providing the numeric code at the telephone.

    Pushing graphical user interface widgets for communication devices

    公开(公告)号:US10075494B2

    公开(公告)日:2018-09-11

    申请号:US14707873

    申请日:2015-05-08

    Applicant: Avaya Inc.

    Abstract: A first Session Initiation Protocol (SIP) REFER message is sent by an application server to a User Agent (UA). A UA is typically in a communication device, such as a telephone or personal computer. The first SIP REFER message requests the UA to provide a unique Uniform Resource Identifier (URI) for an instance of a networked application. For example, a networked application may be a call recording application. In response to sending the first SIP REFER message, a SIP NOTIFY message with the URI for the instance of the networked application is received by the application server. The application server sends a second SIP REFER message to the UA using the URI. The second SIP REFER message includes information for managing a widget. A widget is object, such as a button or sound. The widget is then displayed or played on a communication device according to a set of rules.

    IMPLEMENTATION OF THE SEMI-ATTENDED TRANSFER IN SIP FOR IP-MULTIMEDIA SUBSYSTEM ENVIRONMENTS
    8.
    发明申请
    IMPLEMENTATION OF THE SEMI-ATTENDED TRANSFER IN SIP FOR IP-MULTIMEDIA SUBSYSTEM ENVIRONMENTS 有权
    IP多媒体子系统环境下SIP密码转移的实现

    公开(公告)号:US20140233717A1

    公开(公告)日:2014-08-21

    申请号:US13770551

    申请日:2013-02-19

    Applicant: AVAYA INC.

    CPC classification number: H04L65/1083 H04M3/42017 H04M3/58 H04M7/006

    Abstract: A communication system, method, and components are described. Specifically, a communication system having the ability to facilitate a semi-attended transfer in SIP for an IP-Multimedia Subsystem (IMS) environment is disclosed. The semi-attended transfer is possible even though one or more Back-to-Back User Agents are positioned between users engaged in the semi-attended transfer.

    Abstract translation: 描述了通信系统,方法和组件。 具体地,公开了一种具有促进IP多媒体子系统(IMS)环境中的SIP中的半注册传输能力的通信系统。 即使一个或多个背靠背用户代理位于参与半参与转移的用户之间,半参与转移也是可能的。

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