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公开(公告)号：US20130294595A1
公开(公告)日：2013-11-07
申请号：US13506609
申请日：2012-05-01
Applicant: Alain Michaud , Trung (Tim) Trinh , Tom Gray
Inventor： Alain Michaud , Trung (Tim) Trinh , Tom Gray
IPC: H04M3/42
CPC classification number: H04M3/42382 , H04M3/566 , H04M3/567 , H04M7/0042 , H04M2201/39 , H04M2201/40 , H04M2201/60 , H04M2203/5081
Abstract: A system and method for merging multi-modal communications are disclosed. The multi-modal communications can be synchronous, asynchronous and semi-synchronous. By way of a non-limiting example, at least two devices operating with varied modalities can be connected to a conferencing appliance. The conferencing appliance can integrate the differing modalities from the at least two devices by executing at least one of turn taking, conference identification, participant identification, ordering of interjections, modulation of meaning, expectation of shared awareness, floor domination and combination thereof.
Abstract translation: 公开了一种用于合并多模态通信的系统和方法。 多模态通信可以是同步，异步和半同步。 作为非限制性示例，可以使用不同模态操作的至少两个设备连接到会议设备。 会议设备可以通过执行回合，会议识别，参与者识别，插入的排序，意义的调制，共享意识的期望，地板支配及其组合中的至少一个来整合来自至少两个设备的不同模式。
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公开(公告)号：US08675854B2
公开(公告)日：2014-03-18
申请号：US13506609
申请日：2012-05-01
Applicant: Alain Michaud , Trung (Tim) Trinh , Tom Gray
Inventor： Alain Michaud , Trung (Tim) Trinh , Tom Gray
CPC classification number: H04M3/42382 , H04M3/566 , H04M3/567 , H04M7/0042 , H04M2201/39 , H04M2201/40 , H04M2201/60 , H04M2203/5081
Abstract: A system and method for merging multi-modal communications are disclosed. The multi-modal communications can be synchronous, asynchronous and semi-synchronous. By way of a non-limiting example, at least two devices operating with varied modalities can be connected to a conferencing appliance. The conferencing appliance can integrate the differing modalities from the at least two devices by executing at least one of turn taking, conference identification, participant identification, ordering of interjections, modulation of meaning, expectation of shared awareness, floor domination and combination thereof.
Abstract translation: 公开了一种用于合并多模态通信的系统和方法。 多模态通信可以是同步，异步和半同步。 作为非限制性示例，可以使用不同模态操作的至少两个设备连接到会议设备。 会议设备可以通过执行回合，会议识别，参与者识别，插入的排序，意义的调制，共享意识的期望，地板支配及其组合中的至少一个来整合来自至少两个设备的不同模式。
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公开(公告)号：US20090248464A1
公开(公告)日：2009-10-01
申请号：US12079519
申请日：2008-03-27
Applicant: Trung (Tim) Trinh , Tom Gray
Inventor： Trung (Tim) Trinh , Tom Gray
IPC: G06Q10/00
CPC classification number: H04M3/527 , G06Q10/063112 , G06Q10/107 , G06Q10/109 , H04L51/22 , H04L65/1006
Abstract: A method, system and apparatus of managing context is provided. A current context is determined. It is determined if a context object associated with the current context exists in a shared memory and, if not, the context object is created in the shared memory. Data associated with the current context is collected while the current context is active. Data associated with the current context is stored in the context object associated with the current context.
Abstract translation: 提供了一种管理上下文的方法，系统和装置。 确定当前上下文。 确定与共享存储器中是否存在与当前上下文相关联的上下文对象，如果不是，则在共享存储器中创建上下文对象。 在当前上下文活动时收集与当前上下文相关联的数据。 与当前上下文相关联的数据存储在与当前上下文相关联的上下文对象中。
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公开(公告)号：US09288327B2
公开(公告)日：2016-03-15
申请号：US14277157
申请日：2014-05-14
Applicant: Trung Tim Trinh , Tom Gray
Inventor： Trung Tim Trinh , Tom Gray
CPC classification number: G06F17/2785 , G10L15/265 , H04M3/533 , H04M3/53333 , H04M3/537 , H04M2201/40 , H04M2201/60 , H04M2203/253 , H04W4/12 , H04W4/18 , H04W40/02
Abstract: An apparatus and method for routing an incoming call includes the apparatus configured to perform a routing decision resulting in the incoming call being routed to the voicemail of a called user. The apparatus further creates a transcription of a voicemail message being recorded on the voicemail of the called user. This is done by applying a speech analysis process to the voicemail message as the voicemail message is being recorded. Information about a context of the incoming call is determined from the transcription and a second routing decision is performed based on the information.
Abstract translation: 用于路由呼入呼叫的装置和方法包括被配置为执行路由决定的装置，导致呼入呼叫被路由到被叫用户的语音邮件。 该装置进一步创建被记录在被叫用户的语音邮件上的语音邮件消息的转录。 这是通过在正在记录语音邮件消息时将语音分析过程应用于语音邮件消息来完成的。 关于来电的上下文的信息从转录确定，并且基于该信息执行第二路由决定。
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公开(公告)号：US20150334242A1
公开(公告)日：2015-11-19
申请号：US14277157
申请日：2014-05-14
Applicant: Trung Tim Trinh , Tom Gray
Inventor： Trung Tim Trinh , Tom Gray
CPC classification number: G06F17/2785 , G10L15/265 , H04M3/533 , H04M3/53333 , H04M3/537 , H04M2201/40 , H04M2201/60 , H04M2203/253 , H04W4/12 , H04W4/18 , H04W40/02
Abstract: An apparatus and method for routing an incoming call includes the apparatus configured to perform a routing decision resulting in the incoming call being routed to the voicemail of a called user. The apparatus further creates a transcription of a voicemail message being recorded on the voicemail of the called user. This is done by applying a speech analysis process to the voicemail message as the voicemail message is being recorded. Information about a context of the incoming call is determined from the transcription and a second routing decision is performed based on the information.
Abstract translation: 用于路由呼入呼叫的装置和方法包括被配置为执行路由决定的装置，导致呼入呼叫被路由到被叫用户的语音邮件。 该装置进一步创建被记录在被叫用户的语音邮件上的语音邮件消息的转录。 这是通过在正在记录语音邮件消息时将语音分析过程应用于语音邮件消息来完成的。 关于来电的上下文的信息从转录确定，并且基于该信息执行第二路由决定。
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Patent Agency Ranking
公开(公告)号：US20150341497A1
公开(公告)日：2015-11-26
申请号：US14285277
申请日：2014-05-22
Applicant: Tom Gray
Inventor： Tom Gray
CPC classification number: H04M3/5335 , G06F17/2785 , G10L15/265 , H04M1/642 , H04M3/2218 , H04M3/533 , H04M2201/40 , H04M2203/552 , H04M2203/558
Abstract: The present disclosure relates to voicemail categorization and access. An apparatus, for example a PBX, is provided for categorizing voicemails. The apparatus is configured to store voicemail messages and to determine and store metadata associated with the voicemail messages. The apparatus allows searches of the stored voicemail messages to be performed using the associated metadata. A user interface may reside on a user device or be provided by the apparatus. The interface allows other user to search for voicemails using the metadata associated with them and subsequently displays information about the voicemails which match the search criteria.
Abstract translation: 本公开涉及语音邮件分类和访问。 提供了一种装置，例如PBX，用于对语音邮件进行分类。 该设备被配置为存储语音邮件消息并且确定和存储与语音邮件消息相关联的元数据。 该装置允许使用相关联的元数据来搜索所存储的语音邮件消息。 用户界面可以驻留在用户设备上或由设备提供。 该界面允许其他用户使用与它们相关联的元数据来搜索语音邮件，并且随后显示关于符合搜索条件的语音邮件的信息。
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公开(公告)号：US09712680B2
公开(公告)日：2017-07-18
申请号：US14285277
申请日：2014-05-22
Applicant: Tom Gray
Inventor： Tom Gray
CPC classification number: H04M3/5335 , G06F17/2785 , G10L15/265 , H04M1/642 , H04M3/2218 , H04M3/533 , H04M2201/40 , H04M2203/552 , H04M2203/558
Abstract: The present disclosure relates to voicemail categorization and access. An apparatus, for example a PBX, is provided for categorizing voicemails. The apparatus is configured to store voicemail messages and to determine and store metadata associated with the voicemail messages. The apparatus allows searches of the stored voicemail messages to be performed using the associated metadata. A user interface may reside on a user device or be provided by the apparatus. The interface allows other user to search for voicemails using the metadata associated with them and subsequently displays information about the voicemails which match the search criteria.
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公开(公告)号：US07240015B1
公开(公告)日：2007-07-03
申请号：US09663026
申请日：2000-09-15
Applicant: Ahmed Karmouch , Tom Gray , Serge Mankovskii , Mouheine Guennoun
Inventor： Ahmed Karmouch , Tom Gray , Serge Mankovskii , Mouheine Guennoun
IPC: G06Q40/00
CPC classification number: H04L63/0807 , G06F9/4875 , G06F21/31 , G06F21/6209 , G06F2221/2141 , G06Q40/08 , H04L63/102 , H04L63/20
Abstract: According to the present invention, an architecture of multiple agents is provided for setting up and enforcing policies within each site of a virtual network. A policy server represents the global policies of the site and each agent manages its own policies. Policies are dynamically downloaded from the policy server into agents that carry the responsibility to enforce them. Agents propagate their policies to the policy server to detect any conflict that may rise between agents during dynamic mapping and resource reservation. A negotiation mechanism is provided to resolve such conflicts. An authorization-based mechanism is also provided such that agents must request authorization before performing any action, in response to which a ticket is delivered to the requesting agent for accountability and security reasons.
Abstract translation: 根据本发明，提供了多个代理的架构，用于在虚拟网络的每个站点内建立和执行策略。 策略服务器代表站点的全局策略，每个代理管理自己的策略。 策略从策略服务器动态下载到负责执行它们的代理。 代理将其策略传播到策略服务器，以检测在动态映射和资源预留期间可能在代理之间上升的任何冲突。 提供了解决这种冲突的谈判机制。 还提供了基于授权的机制，使得代理人必须在执行任何操作之前请求授权，以响应于以问责和安全原因将票据传送到请求代理。
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公开(公告)号：US20050240547A1
公开(公告)日：2005-10-27
申请号：US11157573
申请日：2005-06-21
Applicant: Tom Gray , Ahmed Karmouch , Magdi Amer , Serge Mankovskii
Inventor： Tom Gray , Ahmed Karmouch , Magdi Amer , Serge Mankovskii
CPC classification number: G06N5/048 , H04M3/4217 , H04Q3/0041 , Y10S706/902
Abstract: A method of detecting feature interaction conflicts between agents in response to events in a multi-agent system comprises posting said events as tuples and event requests as anti-tuples from said agents in said multi-agent system, receiving said events and said event requests in a tuple space, generating responses to each of said agents for said events which match said event requests of said agents, wherein feature interaction conflict is detected when more than one of said agents are to exert control over an event.
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10.发明授权
公开(公告)号：US6167127A
公开(公告)日：2000-12-26
申请号：US893227
申请日：1997-07-15
Abstract: An automated telephone system includes a telephone terminal for communicating with a remote party over a telephone line; a storage device for storing a plurality of pre-recorded voice messages entered through said terminal; and a service controller connected to the telephone terminal and the storage device. The service controller is responsive to commands entered through the telephone terminal either to store spoken messages in said storage device and associate them with a unique identifier, or to access a selected one of the stored messages using its unique identifier and replay it over the telephone line to a remote party.
Abstract translation: 自动电话系统包括用于通过电话线与远程方通信的电话终端; 存储装置，用于存储通过所述终端输入的多个预先录制的语音消息; 以及连接到电话终端和存储设备的服务控制器。 服务控制器响应于通过电话终端输入的命令，以将口头消息存储在所述存储设备中并将其与唯一标识符相关联，或者使用其唯一标识符访问所存储的消息中的一个，并通过电话线重播 到远程派对
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