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公开(公告)号：US11528341B2
公开(公告)日：2022-12-13
申请号：US17533351
申请日：2021-11-23
IPC分类号： H04L67/5651 , G06N5/04 , G06F8/41 , H04L67/01 , H04L47/2416 , H04L12/70
摘要： Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.
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公开(公告)号：US11423339B2
公开(公告)日：2022-08-23
申请号：US16827825
申请日：2020-03-24
摘要： Systems for using cognitive automation techniques to generate resource recommendations are provided. In some examples, current resource data may be received. The current resource data may include current staffing data, skills associated with current staff, and the like. In some examples, environmental condition data may also be received. The environmental condition data may include current weather information, predicted weather information, power outage information, and the like. The resource data and environmental data may be analyzed using cognitive automation techniques to identify and/or generate one or more resource recommendations. The resource recommendations may include adjustments to staffing, modification of locations at which processes are performed, and the like. The identified or generated recommendations may be transmitted to one or more computing devices. In some examples, feedback data may be received based on the recommendations and the cognitive automation model may be updated and/or validated based on the feedback data.
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3.发明公开公开(公告)号：US20240289192A1
公开(公告)日：2024-08-29
申请号：US18649838
申请日：2024-04-29
发明人： Katherine Kei-Zen Dintenfass , Christine D. Black , Jinna Zevulun Kim , Andrea Robinette , Jo-Ann Taylor , Vijaya L. Vemireddy
CPC分类号： G06F9/542 , G06F9/3836 , G06F9/5027
摘要： Systems, computer program products, and methods are described herein for processing of event data real time in an electronic communication via an artificial intelligence engine. The present invention is configured to electronically receive an electronic communication from a user to an entity, identify event data associated with the user, identify an inflection level and a language attribution level from the electronic communication by processing the electronic communication with an input recognition engine, form a categorization level by categorizing the electronic communication comprising the inflection level and the language attribution level using an artificial intelligence engine, and route the electronic communication to a designated group containing users associated with the entity and/or an artificial intelligence-based dialogue resolution.
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公开(公告)号：US11706311B2
公开(公告)日：2023-07-18
申请号：US17975064
申请日：2022-10-27
IPC分类号： H04L67/5651 , G06N5/04 , G06F8/41 , H04L67/01 , H04L47/2416 , H04L12/70
CPC分类号： H04L67/5651 , G06F8/453 , G06N5/04 , H04L67/01 , H04L47/2416 , H04L2012/5621
摘要： Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.
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公开(公告)号：US20240121750A1
公开(公告)日：2024-04-11
申请号：US17960581
申请日：2022-10-05
发明人： Monika V. Kapur , Christine D. Black , Jinna Zevulun Kim , Jennifer Tiffany Renckert , Jo-Ann Taylor , Vijaya L. Vemireddy
CPC分类号： H04W64/003 , H04W76/10
摘要： Systems, computer program products, and methods are described herein for controlling electronic communications in real time via an artificial intelligence engine based on location data and user data. The present invention may be configured to determine a location of a user device associated with a user based on location data generated by the user device and determine, using an emotional artificial intelligence engine, an emotional state of the user based on user data. The present invention may be configured to determine resources associated with the user and identify, from the resources associated with the user, relevant resources associated with an entity in proximity to the location of the user device. The present invention may be configured to generate, based on the emotional state of the user, notifications including information regarding the relevant resources and present, using an output device of the user device, the notifications to the user.
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公开(公告)号：US20220086250A1
公开(公告)日：2022-03-17
申请号：US17533351
申请日：2021-11-23
摘要： Aspects of the disclosure relate to cognitive automation-based engine processing to propagate data across multiple systems via a private network to overcome technical system, resource consumption, and architecture limitations. Data to be propagated can be manually input or extracted from a digital file. The data can be parsed by analyzing for correct syntax, normalized into first through sixth normal forms, segmented into packets for efficient data transmission, validated to ensure that the data satisfies defined formats and input criteria, and distributed into a plurality of data stores coupled to the private network, thereby propagating data without repetitive manual entry. The data may also be enriched by, for example, correcting for any errors or linking with other potentially related data. Based on data enrichment, recommendations of additional target(s) for propagation of data can be identified. Reports may also be generated. The cognitive automation may be performed in real-time to expedite processing.
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公开(公告)号：US20210304088A1
公开(公告)日：2021-09-30
申请号：US16827825
申请日：2020-03-24
摘要： Systems for using cognitive automation techniques to generate resource recommendations are provided. In some examples, current resource data may be received. The current resource data may include current staffing data, skills associated with current staff, and the like. In some examples, environmental condition data may also be received. The environmental condition data may include current weather information, predicted weather information, power outage information, and the like. The resource data and environmental data may be analyzed using cognitive automation techniques to identify and/or generate one or more resource recommendations. The resource recommendations may include adjustments to staffing, modification of locations at which processes are performed, and the like. The identified or generated recommendations may be transmitted to one or more computing devices. In some examples, feedback data may be received based on the recommendations and the cognitive automation model may be updated and/or validated based on the feedback data.
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公开(公告)号：US12014224B2
公开(公告)日：2024-06-18
申请号：US17899749
申请日：2022-08-31
发明人： Katherine Kei-Zen Dintenfass , Christine D. Black , Jinna Zevulun Kim , Andrea Robinette , Jo-Ann Taylor , Vijaya L. Vemireddy
CPC分类号： G06F9/542 , G06F9/3836 , G06F9/5027
摘要： Systems, computer program products, and methods are described herein for processing of event data real time in an electronic communication via an artificial intelligence engine. The present invention is configured to electronically receive an electronic communication from a user to an entity, identify event data associated with the user, identify an inflection level and a language attribution level from the electronic communication by processing the electronic communication with an input recognition engine, form a categorization level by categorizing the electronic communication comprising the inflection level and the language attribution level using an artificial intelligence engine, and route the electronic communication to a designated group containing users associated with the entity and/or an artificial intelligence-based dialogue resolution.
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9.发明公开公开(公告)号：US20240155000A1
公开(公告)日：2024-05-09
申请号：US17981743
申请日：2022-11-07
发明人： Jinna Zevulun Kim , Katherine Kei-Zen Dintenfass , Jo-Ann Taylor , Christine D. Black , Jennifer Tiffany Renckert , Vijaya L. Vemireddy
IPC分类号： H04L9/40 , G06F40/205
CPC分类号： H04L63/1483 , G06F40/205 , H04L63/1416
摘要： Systems, computer program products, and methods are described herein for detection of data misappropriation attempts across electronic communication platforms. The present invention is configured to identify a recipient user account, wherein the recipient user account has received a current communication; parse the current communication to identify at least one order for the recipient user account; identify at least one potential outcome based on the at least one order for the recipient user account; determine the potential outcome comprises a misappropriation; apply a misappropriation attempt engine to the current communication; and generate, by the misappropriation attempt engine, a misappropriation attempt rating for the current communication.
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10.发明公开公开(公告)号：US20240077995A1
公开(公告)日：2024-03-07
申请号：US17901535
申请日：2022-09-01
发明人： Katherine Kei-Zen Dintenfass , Christine D. Black , Jinna Zevulun Kim , Jo-Ann Taylor , Vijaya L. Vemireddy
IPC分类号： G06F3/04845 , G06F11/34
CPC分类号： G06F3/04845 , G06F11/3438
摘要： Embodiments of the present invention provide a system for dynamically configuring graphical user interface based on tracking response to interface components. The system is configured for determining that a user has accessed an entity application via a user device, presenting a graphical user interface associated with the entity application to the user on the user device, wherein the graphical user interface comprises one or more interface components, monitoring and capturing response of the user via the user device based on presenting the graphical user interface, gauging the response of the user via an artificial intelligence engine, and dynamically configuring the graphical user interface based on gauging the response of the user.
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