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1.发明申请公开(公告)号：US20210035137A1
公开(公告)日：2021-02-04
申请号：US17073160
申请日：2020-10-16
发明人： Thomas S. POOLE
摘要： The disclosed embodiments generally relate to in-store customer traffic analysis systems and methods. The system includes at least one sensor positioned within a retail store, at least one display associated with the at least one sensor, one or more memory devices storing instructions and one or more hardware processors configured to execute the instructions to perform operations. The operations include receiving a sensor signal indicating that a user device is within a proximity to the at least one sensor in the retail store, extracting a user device identifier from the sensor signal, correlating the sensor signal to the at least one display, generating a foot traffic record associated with the user device identifier and the at least one display, based on the received sensor signal, and storing the generated foot traffic record.
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公开(公告)号：US20170148074A1
公开(公告)日：2017-05-25
申请号：US15356801
申请日：2016-11-21
IPC分类号： G06Q30/06
CPC分类号： G06Q30/0617 , G06Q30/0609
摘要： A system and method include a kiosk processor, a device kiosk on a customer mobile device, which displays via a user interface, content and options for the customer from a third party customer service system, a customer interaction channel that receives, via an associated customer interaction network, a request to access the third party customer service system, via the device kiosk on a customer mobile device, an authentication module associated with the kiosk processor that receives customer data and customer input associated with an authentication request via a network to authenticate the customer, identifies a customer mobile device based on device identifiers, and evaluates risk factors associated with the customer mobile device, and a communication interface associated with the kiosk processor, that transmits, via a push notification gateway, a push notification to the device kiosk on the customer mobile device that establishes, via the network, a secure connection between the customer mobile device and the third party customer service system.
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公开(公告)号：US20200250739A1
公开(公告)日：2020-08-06
申请号：US16854182
申请日：2020-04-21
发明人： Thomas S. POOLE , Kaleen LOVE
IPC分类号： G06Q30/06
摘要： Systems and methods are provided for assisting a customer with purchasing a merchandise item in a store. Assisting the customer may include determining a location of a customer (i.e., customer device) in the store, identifying merchandise items located adjacent to the customer, receiving selection of a merchandise item for purchase from the identified merchandise items, receiving payment authorization information for the purchase, and initiating delivery of the merchandise item to the customer. Additionally, systems and methods are provided for inventory management in a store. Consistent with certain embodiments, computer-implemented systems and methods are provided for selecting a sensor, receiving a sensor identifier and a position of the sensor, receiving merchandise identifiers for merchandise items located near the sensor, and storing the merchandise identifiers in association with the sensor identifier. Additionally, systems and methods are provided for providing directions to a customer for locating a selected merchandise item in the store.
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公开(公告)号：US20180225743A1
公开(公告)日：2018-08-09
申请号：US15942967
申请日：2018-04-02
发明人： Thomas S. POOLE , Apurva SHAH , Jennifer LOPEZ , Paul MORETON , Taurean BUTLER , Jason DePERRO
摘要： A system and method for generating a user customized order interface, which displays a customer's previous orders and corresponding specific order information and order recommendations, that may be utilized for ordering and payment. A mobile application may request a merchant ID upon determination by the mobile device that a customer is within a close proximity of a particular merchant location. A payment terminal may pass the corresponding merchant ID to a transaction system, which may retrieve, for example, the customer's previous transactions and corresponding transaction IDs associated with the merchant ID, which may be utilized to generate a user customized order interface, which may be utilized to initiate a transaction by selecting a specific order item to order, and which may utilize the mobile application to confirm the order and proceed to payment, which will transmit the order to a merchant system.
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5.发明公开公开(公告)号：US20230298006A1
公开(公告)日：2023-09-21
申请号：US18321673
申请日：2023-05-22
IPC分类号： G06Q20/36 , G06Q20/38 , G06Q20/40 , G06Q20/06 , G06Q20/32 , G06F21/44 , G06F21/62 , G06F21/73
CPC分类号： G06Q20/3672 , G06Q20/385 , G06Q20/40 , G06Q20/0652 , G06Q20/327 , G06Q20/3829 , G06F21/44 , G06F21/6209 , G06F21/6272 , G06F21/73
摘要： Systems and methods are provided for generating and managing dynamic customized electronic tokens for electronic device interactions. A system for transferring data between a user device associated with a user and a remote device may include a memory storing instructions and a processor configured to execute the stored instructions. The stored instructions may configure the processor to receive, via a network, transaction information from the remote device, access information associated with an electronic token, and provide the electronic token to the remote device. The electronic token may be associated with at least one of the user or the user device, and a token server may generate the electronic token based on the received transaction information, and determine one or more expiration parameters for the electronic token.
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公开(公告)号：US20190244246A1
公开(公告)日：2019-08-08
申请号：US16384489
申请日：2019-04-15
发明人： Thomas S. POOLE , David E. KEATING , Drew MICHAEL JACOBS , Janusz M. NICZYPORUK , Luke A. HAMMOCK
IPC分类号： G06Q30/02
CPC分类号： G06Q30/0255 , G06Q30/0224
摘要： The disclosed embodiments include methods, systems, and articles of manufacture for providing offers for linked transactions. Transaction data corresponding to a first product physically purchased using a financial service account and product identification data identifying the first purchased product are received. The transaction data and the product identification data are associated. A consumer that purchased the first product is determined based on at least the transaction data. Follow-on purchase to offer for sale to the consumer based on the product identification data is determined and a follow-up purchase offer to purchase the follow-on product is generated. The consumer is provided with the follow-on purchase offer to enable the consumer to purchase the follow-on product in an electronic commerce purchase transaction.
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公开(公告)号：US20210256551A1
公开(公告)日：2021-08-19
申请号：US17313284
申请日：2021-05-06
IPC分类号： G06Q30/02
摘要： The disclosed embodiments include methods, systems, and articles of manufacture for providing offers for merchant accounts. The disclosed embodiments include, for example, a system for providing offers for accounts associated with a merchant. The system may be configured to receive a product identifier from a consumer, the product identifier identifying a product available from a merchant. The system may also determine whether the consumer has a current financial service account associated with the merchant. Further, the system may determine one or more incentives to offer the consumer, the one or more incentives being based at least in part on the product identifier. The system may also generate an invitation to apply for a new financial service account associated with the merchant when the consumer does not have a current financial service account associated with the merchant, communicate the invitation to apply to the consumer, and award the one or more incentives to the consumer based on a response to the invitation to apply.
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公开(公告)号：US20180189786A1
公开(公告)日：2018-07-05
申请号：US15394253
申请日：2016-12-29
发明人： Thomas S. POOLE
IPC分类号： G06Q20/40 , G06Q20/36 , G06Q20/32 , G06Q20/38 , G06Q10/08 , G06K9/00 , G06K9/22 , G06K9/18 , G06K9/78
CPC分类号： G06Q20/407 , G06K9/00463 , G06K9/18 , G06K9/228 , G06K9/3258 , G06K9/78 , G06K2209/01 , G06Q10/087 , G06Q20/00 , G06Q20/3276 , G06Q20/36 , G06Q20/385
摘要： A system and method for generating a notification of a price change for a transaction and facilitating an associated price adjustment based on electronic image capture of a paper receipt. An image capture system captures an electronic image of a paper transaction receipt, which is transmitted to a data extraction processor that extracts transaction receipt data from the captured electronic image. A unique key is generated by an authentication server that is matched to a transaction record to generate a reliability score for the OCRed image and to authorize price matching. If the price monitoring server identifies that the price of a purchased transaction item has changed, the price monitoring server automatically generates a notification to the user indicating the price change and an email to the customer service department of the merchant from which the transaction item was purchased, requesting a price adjustment that is credited back to the payment instrument.
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