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1.发明授权Systems and methods for conducting transactions with a customer using text messages 有权使用短信与客户进行交易的系统和方法公开(公告)号：US08621536B1
公开(公告)日：2013-12-31
申请号：US12726512
申请日：2010-03-18
CPC分类号： G06Q20/3255 , G06F21/6218 , G06Q10/107 , G06Q30/0267 , G06Q30/0281 , G06Q30/0623 , G06Q50/188 , H04L51/046 , H04M3/42042 , H04N7/163 , H04N7/165 , H04N21/2543 , H04N21/4126 , H04N21/41407 , H04N21/472 , H04N21/47202 , H04N21/47211 , H04N21/812 , H04W4/12 , H04W4/14
摘要： The illustrative embodiments described herein provide systems and methods for conducting transactions with a customer using text messages. In one embodiment, a method includes receiving a first text message from a mobile communication device associated with a customer. The first text message includes a request from the customer to receive one or more text messages from a vendor. The method also includes adding the customer to a set of consenting customers in a customer database in response to receiving the first text message. The set of consenting customer including customers that consent to receiving text messages from the vendor. The method also includes sending a second text message to the mobile communication device. The second text message is associated with a service offered by the vendor.
摘要翻译： 本文描述的说明性实施例提供了使用文本消息与客户进行交易的系统和方法。 在一个实施例中，一种方法包括从与客户相关联的移动通信设备接收第一文本消息。 第一短信包括来自客户的请求以从供应商接收一个或多个文本消息。 该方法还包括响应于接收到第一文本消息将客户添加到客户数据库中的一组同意的客户。 一组同意的客户，包括同意从供应商接收短信的客户。 该方法还包括向移动通信设备发送第二文本消息。 第二条短信与供应商提供的服务相关联。
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公开(公告)号：US08582742B1
公开(公告)日：2013-11-12
申请号：US12433985
申请日：2009-05-01
IPC分类号： H04M3/42
CPC分类号： H04L65/1069 , H04L65/1073 , H04M3/42127 , H04M3/565 , H04M3/566 , H04M3/567 , H04M2203/5063
摘要： A method and apparatus of providing event data to end users is enclosed. The operations included may provide notifying end users of an event by communicating a notification message to the end users, and receiving event registration messages from at least a portion of the end users to register the end users for the event. The apparatus may also include storing the event registration messages in a registration list file, and establishing a connection for each of the portion of the plurality of end users via an interactive voice response (IVR) application. The IVR application is then dropped and the connection is maintained via a port on a network element to transfer the event data from the network element to the portion of the registered end users.
摘要翻译： 封闭向最终用户提供事件数据的方法和装置。 包括的操作可以通过向最终用户传达通知消息来向终端用户通知终端用户，以及从终端用户的至少一部分接收事件注册消息以注册该事件的最终用户。 该装置还可以包括将事件注册消息存储在注册列表文件中，以及经由交互式语音响应（IVR）应用为多个终端用户的每个部分建立连接。 然后，IVR应用被丢弃，并且通过网络元件上的端口来维持连接，以将事件数据从网络元件传送到注册的最终用户的一部分。
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公开(公告)号：US08184794B1
公开(公告)日：2012-05-22
申请号：US12239873
申请日：2008-09-29
CPC分类号： H04M15/06 , H04M3/38 , H04M3/4211
摘要： An apparatus and method for providing users operating on Signaling System No. 7 (SS7) networks with the ability to interconnect with Advance Intelligent Networking (AIN) and, in particular, to provide database lookup for the Do Not Call (DNC) Registry, without requiring users to implement complex and expensive systems in their network. An Intelligent Call Management (ICM) structure receiving information of a dialed toll number is able to convert the information into a compatible database request to determine whether the call to the toll number is allowed to be completed based on information retrieved from the database.
摘要翻译： 一种用于在具有与高级智能网络（AIN）互连的能力的信令系统7（SS7）网络上操作的用户的设备和方法，并且特别是为不要呼叫（DNC）注册表提供数据库查找，而不需要 要求用户在其网络中实现复杂而昂贵的系统。 接收拨号费用号码信息的智能呼叫管理（ICM）结构能够将信息转换成兼容的数据库请求，以根据从数据库检索到的信息来确定对收费号码的呼叫是否被允许完成。
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4.发明授权公开(公告)号：US08972507B1
公开(公告)日：2015-03-03
申请号：US13011518
申请日：2011-01-21
CPC分类号： H04L51/046 , G06F17/30386 , H04L12/12 , H04L12/1818 , H04L41/5074 , H04L51/04 , H04L65/1069 , H04L65/1089 , H04L67/02 , H04L67/141 , H04L69/14
摘要： An agent-assisted and directed web-channel customer care apparatus, method, and computer program is provided to receive, from a first device, an inbound message via an inbound messaging channel and create a web session utilizing a web session server. Session identification is received from the web session server and a unique identifier is transmitted to the first device in order for a second device to connect to an agent device via a web session. Communications is simultaneously maintained with the first and second device via the inbound messaging channel and the web session.
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公开(公告)号：US08681964B1
公开(公告)日：2014-03-25
申请号：US13415436
申请日：2012-03-08
IPC分类号： H04M3/42
CPC分类号： H04M3/563 , G06Q10/109 , H04M3/42 , H04M3/42068 , H04M2203/205 , H04M2203/2072 , H04M2203/5063
摘要： A method and apparatus are disclosed of transmitting live event notification information to a user device. One example method may include retrieving event user preference information from an event user database based on prestored user preferences. The method may also include transmitting an initial event notification message to an end user communication device based on the event user preference information to notify the end user of an upcoming event and receiving a response message from the end user communication device indicating a current availability of the end user. The user device may receive notification information via more than one communication channel and respond in a number of different ways.
摘要翻译： 公开了向用户设备传送实时事件通知信息的方法和装置。 一个示例性方法可以包括基于预先存储的用户偏好从事件用户数据库检索事件用户偏好信息。 该方法还可以包括基于事件用户偏好信息向最终用户通信设备发送初始事件通知消息，以向终端用户通知即将到来的事件，并从终端用户通信设备接收指示当前可用性的响应消息 最终用户。 用户设备可以经由多于一个的通信信道接收通知信息，并以多种不同的方式进行响应。
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公开(公告)号：US08744058B1
公开(公告)日：2014-06-03
申请号：US13454242
申请日：2012-04-24
CPC分类号： H04M15/06 , H04M3/38 , H04M3/4211
摘要： An apparatus and method for providing users operating on Signaling System No. 7 (SS7) networks with the ability to interconnect with Advance Intelligent Networking (AIN) and, in particular, to provide database lookup for the Do Not Call (DNC) Registry, without requiring users to implement complex and expensive systems in their network. An Intelligent Call Management (ICM) structure receiving information of a dialed toll number is able to convert the information into a compatible database request to determine whether the call to the toll number is allowed to be completed based on information retrieved from the database.
摘要翻译： 一种用于在具有与高级智能网络（AIN）互连的能力的信令系统7（SS7）网络上操作的用户的设备和方法，并且特别是为不要呼叫（DNC）注册表提供数据库查找，而不需要 要求用户在其网络中实现复杂而昂贵的系统。 接收拨号费用号码信息的智能呼叫管理（ICM）结构能够将信息转换成兼容的数据库请求，以根据从数据库检索到的信息来确定对收费号码的呼叫是否被允许完成。
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