摘要:
The present invention provides mechanisms for sharing user information, including user authentication information, across communication networks and more specifically across networks separated by one or more Session Border Controllers (SBCs). The authentication of a user at one network can be leveraged by the second network to invoke one or more applications at the second network in connection with administering a communication session for the user.
摘要:
The present invention provides mechanisms for sharing user information, including user authentication information, across communication networks and more specifically across networks separated by one or more Session Border Controllers (SBCs). The authentication of a user at one network can be leveraged by the second network to invoke one or more applications at the second network in connection with administering a communication session for the user.
摘要:
One exemplary aspect is advanced multimedia communications via OCAP using customer specific profiles resident in the STB for calendar management. Additional aspects relate to invitation management including auto-calendaring, forwarding of an invitation details to a specific destination, conflict resolution, auto-rescheduling, global rescheduling and automatic reminders based on an invitation. Still further aspects relate to enabling confirmation of an appointment based on a received reminder and a technique to confirm an appointment with the ability to forward an appointment confirmed identifier to the appointment setter. Rescheduling routines are also provided for use with the calendaring application.
摘要:
One exemplary aspect is advanced multimedia communications via OCAP using customer specific profiles resident in the STB for service application management. Additional aspects relate to service application management including filtering, controlling the display of content associated with one or more service applications, performing an action based on the service application, scheduling a communication based on the service application and initiating a request for service based on, for example, a detected problem. Still further aspects relate to managing information associated with a service application received at a STB including initiating a communication to a support representative.
摘要:
Utilization of stored of personalized information and communication preferences in a profile in a STB in a structured format or via cookies allows at least a combination of feature rich telephony applications, with the personalized data stored in STBs facilitating feature rich communications sessions. Providing advanced multimedia communications applications using personalized data resident in STBs could allow an entity to provide, for example, many previously unavailable services, and therefore provide considerable new business potential. The personal information stored in the STB can convey many exemplary benefits, such as communication preferences, alternate contact modalities, payment preferences, priority preferences, trusted contacts, personal information, as well as multimedia messaging, etc. The integration of the personal information with the intelligent personal agent also enhances the user experience.
摘要:
Utilization of stored of personalized information and communication preferences in a profile in a STB in a structured format or via cookies allows at least a combination of feature rich telephony applications, with the personalized data stored in STBs facilitating feature rich communications sessions. Providing advanced multimedia communications applications using personalized data resident in STBs could allow an entity to provide, for example, many previously unavailable services, and therefore provide considerable new business potential. The personal information stored in the STB can convey many exemplary benefits, such as communication preferences, alternate contact modalities, payment preferences, priority preferences, trusted contacts, personal information, as well as multimedia messaging, etc. The integration of the personal information with the intelligent personal agent also enhances the user experience.
摘要:
Utilization of stored of personalized information and communication preferences in a profile in a STB in a structured format or via cookies allows at least a combination of feature rich telephony applications, with the personalized data stored in STBs facilitating feature rich communications sessions. Providing advanced multimedia communications applications using personalized data resident in STBs could allow an entity to provide, for example, many previously unavailable services, and therefore provide considerable new business potential. The personal information stored in the STB can convey many exemplary benefits, such as communication preferences, alternate contact modalities, payment preferences, priority preferences, trusted contacts, personal information, as well as multimedia messaging, etc. The integration of the personal information with the intelligent personal agent also enhances the user experience.
摘要:
One exemplary aspect is advanced multimedia communications via OCAP using customer specific profiles resident in the STB for bill management. Aspects of the invention also relate to managing payment preferences, auto payment of bills or invoices, managing bill notification preferences, triggering a notification to be sent to one or more of an associated device and the STB upon receipt of a bill, analyzing an incoming bill with an intelligent agent and optionally initiating a communication to the vendor associated with a bill based on the analysis, acquiring additional information about the bill including an image of the bill and/or additional details, and forwarding invoice information to a destination associated with the STB.
摘要:
A first communication device detects a failure on a communication channel of a primary network. Based on the failure, the first communication device sends communications directed to a second communication device to a secondary network. A secondary network domain controller sends the communications to the primary network via a different communication channel. This can be done by looking at an identifier such as an IP address. This can also happen based on being able to communicate between the secondary network and the primary network via the different communication channel. The primary network then sends the communication to the second communication device. In addition, communications from the second communication device are routed in a similar manner to the first communication device. Sending the communications back into the primary network allows users to have access to features not provided by the secondary network.
摘要:
Utilization of stored of personalized information and communication preferences in a profile in a STB in a structured format or via cookies allows at least a combination of feature rich telephony applications, with the personalized data stored in STBs facilitating feature rich communications sessions. Providing advanced multimedia communications applications using personalized data resident in STBs could allow an entity to provide, for example, many previously unavailable services, and therefore provide considerable new business potential. The personal information stored in the STB can convey many exemplary benefits, such as communication preferences, alternate contact modalities, payment preferences, priority preferences, trusted contacts, personal information, as well as multimedia messaging, etc. The integration of the personal information with the intelligent personal agent also enhances the user experience.