摘要:
Utilization of stored of personalized information and communication preferences in a profile in a STB in a structured format or via cookies allows at least a combination of feature rich telephony applications, with the personalized data stored in STBs facilitating feature rich communications sessions. Providing advanced multimedia communications applications using personalized data resident in STBs could allow an entity to provide, for example, many previously unavailable services, and therefore provide considerable new business potential. The personal information stored in the STB can convey many exemplary benefits, such as communication preferences, alternate contact modalities, payment preferences, priority preferences, trusted contacts, personal information, as well as multimedia messaging, etc. The integration of the personal information with the intelligent personal agent also enhances the user experience.
摘要:
An exemplary aspect is directed toward one or more solutions that are capable of providing feedback information about OCAP/ACAP/IMS solutions generally related to audience acceptance and satisfaction, and extensions thereto. For example, one exemplary aspect is directed toward information, such as consumer feedback about their viewing choices, being gathered, evaluated and distributed. Even more specifically, an exemplary aspect is directed toward the use of information, such as personalized or customized information and personal preferences contained in an STB combined with an OCAP/ACAP/IMS intelligent personal agent and application(s) to provide advanced interactive and interoperable services to both obtain and distribute feedback about OCAP/ACAP/IMS services.
摘要:
An exemplary aspect is directed toward one or more solutions that are capable of providing feedback information about OCAP/ACAP/IMS solutions generally related to audience acceptance and satisfaction, and extensions thereto. For example, one exemplary aspect is directed toward information, such as consumer feedback about their viewing choices, being gathered, evaluated and distributed. Even more specifically, an exemplary aspect is directed toward the use of information, such as personalized or customized information and personal preferences contained in an STB combined with an OCAP/ACAP/IMS intelligent personal agent and application(s) to provide advanced interactive and interoperable services to both obtain and distribute feedback about OCAP/ACAP/IMS services.
摘要:
Two or more packets are generated from the same data stream (e.g., an audio signal) and are sent on a network. When the first of the two or more packets is received, a first optimal route for the first packet is determined, the first packet is sent on the first optimal route, and information about the first packet is stored in a packet list. When another packet is received, the process determines whether it is the second packet of the two or more packets by comparing at least one field in the second packet to the stored information about the first packet in the packet list. If there is a match, a second optimal route for the second packet is determined, and the second packet is sent on the second optimal route.
摘要:
Methods and systems for displaying content in support of a communications session are provided. More specifically, a single window session application is provided in which content is displayed in a single window user interface. Changes or modifications to the content displayed are presented to conference participants in the single window user interface presented by each participant's communication device. Different items of content can be displayed in sequence, but are not displayed simultaneously. In addition, input from different users can be accepted, to support collaboration.
摘要:
A method and apparatus are disclosed that provide a technique for managing held calls. In accordance with the illustrative embodiment of the present invention, a call-handling system receives a first indication of whether a messaging resource is available at or near a terminal for which the system is receiving incoming calls. Examples of messaging resources include instant messaging, email, short messaging service, and so forth. The system might also receive a second indication of whether a messaging resource is available at or near the originating terminal of an incoming call. If the first indication and second indication match, the system will prompt the caller of the originating terminal to use the available messaging resource. In some embodiments, the system will also assign the corresponding incoming call a lower priority relative to other calls because of the availability of the alternative form of communication to the caller.
摘要:
In a user-interactive system, such as an interactive voice response (IVR) system, the duration and/or force of key-presses by the user and/or the speed of response to prompts by the user are used to make inferences about the user, such as whether the user is impaired or is growing frustrated. The user interface is modified based on the inferences.
摘要:
In a user-interactive system, such as an interactive voice response (IVR) system, the duration and/or force of key-presses by the user and/or the speed of response to prompts by the user are used to make inferences about the user, such as whether the user is impaired or is growing frustrated. The user interface is modified based on the inferences.
摘要:
A method, apparatus and computer program product for identifying a geographic location for a source of a call is presented. A central office receives a call from a calling party, the call including a telephone number of the calling party. A geographic location of the calling party is determined from information associated with the calling party. The geographic location is then provided to the called party.
摘要:
Two or more packets are generated from the same data stream (e.g., an audio signal) and are sent on a network. When the first of the two or more packets is received, a first optimal route for the first packet is determined, the first packet is sent on the first optimal route, and information about the first packet is stored in a packet list. When another packet is received, the process determines whether it is the second packet of the two or more packets by comparing at least one field in the second packet to the stored information about the first packet in the packet list. If there is a match, a second optimal route for the second packet is determined, and the second packet is sent on the second optimal route.