公开(公告)号：US20110067091A1

公开(公告)日：2011-03-17

申请号：US12701168

申请日：2010-02-05

申请人： David L. Chavez ,  Larry J. Hardouin ,  Gregory D. Weber

发明人： David L. Chavez ,  Larry J. Hardouin ,  Gregory D. Weber

IPC分类号： H04L9/32

CPC分类号： H04L63/102 ,  H04L63/0823

摘要： The present invention provides mechanisms for sharing user information, including user authentication information, across communication networks and more specifically across networks separated by one or more Session Border Controllers (SBCs). The authentication of a user at one network can be leveraged by the second network to invoke one or more applications at the second network in connection with administering a communication session for the user.

摘要翻译： 本发明提供了用于跨越通信网络，更具体地跨越由一个或多个会话边界控制器（SBC）分离的网络的用户共享用户信息的机制，包括用户认证信息。 一个网络上的用户的认证可以被第二网络利用，以便与管理用户的通信会话相关联地在第二网络上调用一个或多个应用。

公开(公告)号：US08484704B2

公开(公告)日：2013-07-09

申请号：US12701168

申请日：2010-02-05

申请人： David L. Chavez ,  Larry J. Hardouin ,  Gregory D. Weber

发明人： David L. Chavez ,  Larry J. Hardouin ,  Gregory D. Weber

IPC分类号： H04L29/06

CPC分类号： H04L63/102 ,  H04L63/0823

摘要： The present invention provides mechanisms for sharing user information, including user authentication information, across communication networks and more specifically across networks separated by one or more Session Border Controllers (SBCs). The authentication of a user at one network can be leveraged by the second network to invoke one or more applications at the second network in connection with administering a communication session for the user.

摘要翻译： 本发明提供了用于跨越通信网络，更具体地跨越由一个或多个会话边界控制器（SBC）分离的网络的用户共享用户信息的机制，包括用户认证信息。 一个网络上的用户的认证可以被第二网络利用，以便与管理用户的通信会话相关联地在第二网络上调用一个或多个应用。

公开(公告)号：US5412714A

公开(公告)日：1995-05-02

申请号：US841159

申请日：1992-02-24

申请人： Frank J. Bogart ,  Bruce D. Butterfield ,  David L. Chavez, Jr. ,  Henry C. Dittmer ,  Frederick R. Fix ,  Larry J. Hardouin ,  Nancy K. Schmidt ,  Linda L. Thomson

发明人： Frank J. Bogart ,  Bruce D. Butterfield ,  David L. Chavez, Jr. ,  Henry C. Dittmer ,  Frederick R. Fix ,  Larry J. Hardouin ,  Nancy K. Schmidt ,  Linda L. Thomson

IPC分类号： H04M3/42 ,  H04L29/12 ,  H04M3/00 ,  H04M3/54 ,  H04Q3/00 ,  H04Q3/47 ,  H04Q3/545 ,  H04M7/00

CPC分类号： H04L29/12594 ,  H04L29/12009 ,  H04L61/303 ,  H04Q3/0029 ,  H04Q3/47 ,  H04Q3/54533 ,  H04Q2213/13541

摘要： Symbol sequences of varying lengths and having logical meanings other than as network addresses (e.g., subscriber names), are assigned and used as actual telecommunications network addresses, without imposition of predefined fixed lengths, formats, or orderings on their constituent segments (e.g., given name, surname), in a call-processing arrangement (200) that uses stored definitions of syntax (320, 350) and grammar (400, 410) of the network numbering plan. The syntax definitions include definitions (312) of individual address segments, called symbol strings, which have logical meanings. Each string's definition includes a string length range (332), a string type (331), and an indicator (VNI 334) of the string's influence on call treatment (e.g., route) selection. The grammar definitions include a matrix (400) that defines permissible sequences of string types, including string types (256) which cannot be dialed by users but only result from receipt of permissible sequences of strings of user-dialable types, and a matrix (410) that defines which string types' influences on call treatment selection may be combined to select a treatment for a call. A network digit analysis function (210) parses a received call-control symbol sequence by using the stored syntax and grammar definitions to select a treatment for the call.

摘要翻译： 具有不同长度和不同于网络地址（例如，用户名称）的逻辑含义的符号序列被分配并用作实际电信网络地址，而不对其组成段施加预定义的固定长度，格式或排序（例如，给定 名称，姓氏），在使用存储的网络编号计划的语法（320,350）和语法（400,410）的定义的呼叫处理装置（200）中。 语法定义包括具有逻辑含义的单个地址段的定义（312），称为符号串。 每个字符串的定义包括字符串对呼叫处理（例如，路由）选择的影响的字符串长度范围（332），字符串类型（331）和指示符（VNI 334）。 语法定义包括定义字符串类型的允许序列的矩阵（400），包括不能由用户拨打但仅由接收到用户可拨号类型的字符串的允许序列而产生的字符串类型（256），矩阵（410） ），其定义哪些字符串类型对呼叫处理选择的影响可以被组合以选择呼叫的处理。 网络数字分析功能（210）通过使用存储的语法和语法定义来解析所接收的呼叫控制符号序列，以选择呼叫的处理。

公开(公告)号：US5311584A

公开(公告)日：1994-05-10

申请号：US786167

申请日：1991-10-31

申请人： Frank J. Bogart ,  Bruce D. Butterfield ,  David L. Chavez, Jr. ,  Henry C. Dittmer ,  Frederick R. Fix ,  Larry J. Hardouin ,  Nancy K. Schmidt ,  Linda L. Thomson

发明人： Frank J. Bogart ,  Bruce D. Butterfield ,  David L. Chavez, Jr. ,  Henry C. Dittmer ,  Frederick R. Fix ,  Larry J. Hardouin ,  Nancy K. Schmidt ,  Linda L. Thomson

IPC分类号： H04M3/42 ,  G06F17/27 ,  H04M3/00 ,  H04Q3/00 ,  H04Q3/47 ,  H04Q3/545 ,  H04M7/00 ,  G06F15/38

CPC分类号： H04Q3/47 ,  H04Q3/0029 ,  H04Q3/54533 ,  H04Q2213/13541

摘要： A call-processing arrangement (200) views a network numbering plan as a language in the mathematical/computer science sense and takes a lexicographic approach to call processing. Numbering plan syntax is defined by data in tree data structures (320, 330), and numbering plan grammar is defined by data in matrix data structures (400, 410). The data structures are used by numbering plan-independent functions to determine the meaning of call-associated digit strings and to specify the treatment (e.g., routing, features,) to be given to the call based on that meaning. A string-identification function (340) applies collected digits to the trees and matrices to find leafs (312) that define digit strings that make up the number. A string-action function (341) uses the definitions in the found leafs to form a call-route-specifying or call-feature-specifying index (254) for the call. A generalized route-selection function (343) uses a set of first call characteristics including the route-or-feature-specifying index to select from multi-dimensional matrices (1200, 1202) either a feature module (205) to be invoked or a routing-pattern number (1201), and in the latter case uses a set of second call characteristics including the routing-pattern number to select a route preference (1701) from routing pattern-preference tables (1300). A digit-sending function (344) uses the route preference to select an entry of digit-sending information (1701) from a sending table (1700) and uses the sending information to establish a call path and to outpulse digits. A digit modification function (343) and a table (1000) of digit modifications are also provided for purposes of number conversion, such as between different network numbering plans when more than one is defined.

摘要翻译： 呼叫处理装置（200）将网络编号计划视为数学/计算机科学意义上的语言，并采用词典方法进行呼叫处理。 编号方案语法由树数据结构（320,330）中的数据定义，编号方案语法由矩阵数据结构（400,410）中的数据定义。 数据结构由编号与计划无关的功能用于确定呼叫相关数字串的含义，并且基于该含义来指定给予呼叫的处理（例如，路由，特征）。 字符串识别功能（340）将收集的数字应用于树和矩阵，以找到定义数字串组成的数字的叶（312）。 字符串动作功能（341）使用找到的叶中的定义来形成用于该呼叫的呼叫路由指定或呼叫特征指定索引（254）。 广义路由选择功能（343）使用包括路由或特征指定索引的一组第一呼叫特性来从多维矩阵（1200,1 1202）中选择要被调用的特征模块（205）或 路由模式号码（1201），并且在后一种情况下使用包括路由模式号码的一组第二呼叫特性来从路由模式偏好表（1300）中选择路由优先级（1701）。 数字发送功能（344）使用路由优先级从发送表（1700）中选择数字发送信息（1701）的条目，并使用发送信息建立呼叫路径和超出脉冲数。 数字修改功能（343）和数字修改表（1000）也用于数字转换的目的，例如在定义多于一个的不同网络编号计划之间时。

公开(公告)号：US5289535A

公开(公告)日：1994-02-22

申请号：US786323

申请日：1991-10-31

申请人： Frank J. Bogart ,  Bruce D. Butterfield ,  David L. Chavez, Jr. ,  Henry C. Dittmer ,  Frederick R. Fix ,  Larry J. Hardouin ,  Nancy K. Schmidt ,  Linda L. Thomson

发明人： Frank J. Bogart ,  Bruce D. Butterfield ,  David L. Chavez, Jr. ,  Henry C. Dittmer ,  Frederick R. Fix ,  Larry J. Hardouin ,  Nancy K. Schmidt ,  Linda L. Thomson

IPC分类号： H04M3/00 ,  H04M3/42 ,  H04Q3/00 ,  H04Q3/42 ,  H04Q3/545 ,  H04Q3/58 ,  H04M7/00

CPC分类号： H04Q3/42 ,  H04Q3/0029 ,  H04Q2213/13542 ,  H04Q2213/13547

摘要： Which call feature module, if any, is invoked in response to a user's input of a feature access code is made dependent upon the context in which the feature request is made, in a call-processing arrangement (200) that uses stored definitions of syntax (320, 350) and grammar (400, 410) of the network numbering plan. The syntax definitions are definitions (312) of individual symbol strings, including the feature access codes, and include the string's associated virtual node-point identifier (VNI 334) which indicates the string's influence on feature selections. A VNI (254) resulting from the VNIs of symbol strings included in the entire symbol sequence input by a user serves, along with parameters (1230, 1231, 1232) of the context, as a multi-dimensional pointer into a matrix (1202) of feature numbers (1203). The feature module (205) which corresponds to the feature number pointed to in the matrix by the pointer is then invoked and executed to provide a corresponding call feature.

摘要翻译： 在使用存储的语法定义的呼叫处理装置（200）中，响应于用户对特征访问码的输入而调用哪个呼叫特征模块（如果有的话）取决于提出特征请求的上下文 （320,350）和语法（400,410）。 语法定义是包括特征访问代码的各个符号串的定义（312），并且包括字符串的相关联的虚拟节点点标识符（VNI 334），其指示字符串对特征选择的影响。 由包括在由用户输入的整个符号序列中的符号串的VNI产生的VNI（254）连同上下文的参数（1230,1231,1232）一起作为到矩阵（1202）的多维指针， 的特征号码（1203）。 然后调用并执行与指针在矩阵中指向的特征号对应的特征模块（205），以提供对应的呼叫特征。

公开(公告)号：US20120089395A1

公开(公告)日：2012-04-12

申请号：US12899683

申请日：2010-10-07

申请人： David L. Chavez ,  Larry J. Hardouin

发明人： David L. Chavez ,  Larry J. Hardouin

IPC分类号： G10L15/26

CPC分类号： G10L15/26 ,  G06F17/2735 ,  G06F17/2795 ,  G06F17/3064

摘要： A method of operating a communication system includes generating a transcript of at least a portion of a conversation between a plurality of users. The transcript includes a plurality of subsets of characters. The method further includes displaying the transcript on a plurality of communication devices, identifying an occurrence of at least one selected subset of characters from the plurality of subsets of characters, and querying a definition source for at least one definition for the selected subset of characters. The definition for the selected subset of characters is displayed on the plurality of communication devices.

摘要翻译： 操作通信系统的方法包括生成多个用户之间的对话的至少一部分的抄本。 抄本包括多个字符子集。 该方法还包括在多个通信设备上显示抄本，从多个字符子集中识别至少一个所选择的字符集的出现，并且为所选择的字符子集的至少一个定义查询定义源。 所选择的字符子集的定义显示在多个通信设备上。

公开(公告)号：US6088442A

公开(公告)日：2000-07-11

申请号：US42459

申请日：1998-03-16

申请人： David L. Chavez, Jr. ,  Larry J. Hardouin

发明人： David L. Chavez, Jr. ,  Larry J. Hardouin

IPC分类号： H04M3/42 ,  H04M3/51 ,  H04M3/523 ,  H04M3/60 ,  H04Q7/34 ,  H04Q7/38 ,  H04M3/00

CPC分类号： H04M3/51 ,  H04M2207/18 ,  H04M3/5175 ,  H04M3/523

摘要： Allowing the alerting of supervisors and off duty agents to conditions on a split of an ACD system via wireless terminals. The conditions under which the wireless alerting will be performed are programmed by the owner of the ACD system rather than the manufacturer. The ACD center is connected to a wireless switching system via a primary rate ISDN interface (PRI) link. The ACD system considers the wireless switching system as another ACD system and utilizes the look ahead interflow operation to communicate information to the wireless switching system concerning the condition of a split. This is done by the ACD placing informational telecommunication calls to pseudo telecommunication numbers via the PRI link to the wireless switching system. The wireless switching system is responsive to each of these pseudo numbers to interpret the pseudo number as to the wireless terminal that should be contacted and an alphanumeric message that is to be displayed on that wireless terminal. The alphanumeric message defines the condition of the split to the supervisor or off duty agents of the split. The wireless switching system may be a wireless telephone system or a paging system. The wireless terminals may be wireless telephones or pagers.

摘要翻译： 通过无线终端允许主管和下班代理人的警报对ACD系统进行分组。 执行无线警报的条件由ACD系统的所有者而不是制造商编程。 ACD中心通过主速率ISDN接口（PRI）链路连接到无线交换系统。 ACD系统将无线交换系统视为另一个ACD系统，并且利用前瞻性的间流操作来向无线交换系统传送关于分离条件的信息。 这是由ACD通过PRI链路向无线交换系统发送对伪电信号码的信息通信呼叫。 无线交换系统响应于这些伪号中的每一个以解释关于应该联系的无线终端的伪号码和要在该无线终端上显示的字母数字消息。 字母数字消息定义了分裂的情况，分配给主管或分拆的关闭代理人。 无线交换系统可以是无线电话系统或寻呼系统。 无线终端可以是无线电话或寻呼机。

公开(公告)号：US09674231B2

公开(公告)日：2017-06-06

申请号：US12722262

申请日：2010-03-11

申请人： David L. Chavez ,  Larry J. Hardouin

发明人： David L. Chavez ,  Larry J. Hardouin

IPC分类号： H04M3/22 ,  H04L29/06 ,  H04M3/42 ,  H04L29/08

CPC分类号： H04L65/1016 ,  H04L65/1006 ,  H04L65/1069 ,  H04L67/14 ,  H04M3/2218 ,  H04M3/42 ,  H04M3/42221 ,  H04M3/42314 ,  H04M2201/60 ,  H04M2203/2072

摘要： Mechanisms and methods for providing sequenced applications upon communications session termination are provided. More particularly, a variety of messages, transcriptions, recordings, information sharing, billing, verification, participant listing, reporting, date and time stamping, linkages to other applications, launching of software programs, initiation of one or more subsequent communications sessions via the same or other communications modalities, and the like are possible. Provision of sequenced applications is performed in accordance with selections made as part of the initial negotiation of the communications session, during the communications session, or prior to the communications session to drive the applications launched upon call disconnect. The selections can include the features or resources for which associated applications will be launched in response to variables associated with the communications session, such as the identity of at least one participant to a communication, and the recipients of the application output.

公开(公告)号：US20100246793A1

公开(公告)日：2010-09-30

申请号：US12722262

申请日：2010-03-11

申请人： David L. Chavez ,  Larry J. Hardouin

发明人： David L. Chavez ,  Larry J. Hardouin

IPC分类号： H04M3/42

CPC分类号： H04L65/1016 ,  H04L65/1006 ,  H04L65/1069 ,  H04L67/14 ,  H04M3/2218 ,  H04M3/42 ,  H04M3/42221 ,  H04M3/42314 ,  H04M2201/60 ,  H04M2203/2072

摘要： Mechanisms and methods for providing sequenced applications upon communications session termination are provided. More particularly, a variety of messages, transcriptions, recordings, information sharing, billing, verification, participant listing, reporting, date and time stamping, linkages to other applications, launching of software programs, initiation of one or more subsequent communications sessions via the same or other communications modalities, and the like are possible. Provision of sequenced applications is performed in accordance with selections made as part of the initial negotiation of the communications session, during the communications session, or prior to the communications session to drive the applications launched upon call disconnect. The selections can include the features or resources for which associated applications will be launched in response to variables associated with the communications session, such as the identity of at least one participant to a communication, and the recipients of the application output.

摘要翻译： 提供了在通信会话终止时提供有序应用的机制和方法。 更具体地，各种消息，转录，记录，信息共享，计费，验证，参与者列表，报告，日期和时间戳，与其他应用的链接，启动软件程序，启动一个或多个后续通信会话 或其他通信模式等是可能的。 根据作为通信会话的初始协商的一部分，在通信会话期间或在通信会话之前进行的排序应用的提供，以驱动在呼叫断开连接时启动的应用。 选择可以包括响应于与通信会话相关联的变量（例如通信的至少一个参与者的身份）以及应用输出的接收者将启动相关联的应用的特征或资源。

公开(公告)号：US06256299B1

公开(公告)日：2001-07-03

申请号：US09071050

申请日：1998-04-30

申请人： David L. Chavez, Jr. ,  Larry J. Hardouin

发明人： David L. Chavez, Jr. ,  Larry J. Hardouin

IPC分类号： H04Q700

CPC分类号： H04W4/24 ,  H04M1/677 ,  H04M1/72519 ,  H04M3/22 ,  H04M3/382 ,  H04M3/42144 ,  H04M15/00 ,  H04M15/47 ,  H04M15/51 ,  H04M2207/18 ,  H04M2215/0148 ,  H04M2215/32 ,  H04M2215/54 ,  H04W8/205 ,  H04W8/265 ,  H04W12/12

摘要： Automatically connecting an unauthorized wireless terminal to a service provider agent so that online registration can be performed to provide permanent service to the wireless terminal. The wireless terminal is initially connected to a service provider agent by a telephone call from the wireless terminal via a call center having a plurality of agents when the wireless terminal first attempts to register with the service provider's wireless switching network. From the point of view of the user, the user may purchase a wireless terminal off the shelf of a mass merchandiser or in the corporate setting simply check a wireless terminal out of a stock room. When the user initially turns the power of the wireless terminal on, a call is placed to an agent of the service provider so that the registration may take place. All necessary information that must be loaded into the wireless telephone will be downloaded during this registration process. To prevent fraudulent use of the wireless terminal, the user sets up their service profile to prohibit certain types of activity. The user will have a personal identification number (PIN) that may be utilized to perform these activities on a selective basis. The PIN could be the mother's maiden name or secured credit. In addition, authorization could be performed where the PIN would actually be voice recognition. Once a user performs an activity that is not allowed in their service profile, they would be transferred to an agent of the service provider. By identifying themselves with the PIN, the user would be allowed to perform the restricted activity on a one-time basis, for a short period of time, or permanently change their service profile so that the activity could be performed all the time.

摘要翻译： 将未经授权的无线终端自动连接到服务提供商代理，使得可以执行在线注册以向无线终端提供永久服务。 当无线终端首次尝试向服务提供商的无线交换网络注册时，无线终端首先经由具有多个代理的呼叫中心通过来自无线终端的电话呼叫连接到服务提供商代理。 从用户的观点来看，用户可以从大型商品商店的架子上购买无线终端，或者在公司的设置中，只需将无线终端从库房中检出。 当用户最初打开无线终端的电源时，向服务提供商的代理发送呼叫，以便可以进行注册。 在此注册过程中，将下载必须加载到无线电话中的必要信息。 为了防止对无线终端的欺诈性使用，用户设置其服务简档以禁止某些类型的活动。 用户将具有可以用于选择性地执行这些活动的个人识别号码（PIN）。 PIN可以是母亲的娘家姓名或担保信用证。 此外，可以在PIN实际上是语音识别的情况下执行授权。 一旦用户执行其服务配置文件中不允许的活动，它们将被转移到服务提供商的代理。 通过使用PIN识别自己，允许用户在短时间内一次性执行受限制的活动，或者永久地更改其服务简档，以便可以始终执行该活动。