Abstract:
Aspects of the present disclose involve a system comprising a computer-readable storage medium storing at least one program, and a method for finding experts based on case resolution logs. In example embodiments, the method may include extracting a plurality of topics from case resolution logs and using the extracted topics to model the relationship between experts and received user queries in order to identify experts with the most relevant expertise with respect to the user queries. The method may further include presenting an expert selection interface that includes a list of the identified experts and information about the experts to assist users in the expert selection decision.
Abstract:
One or more computers are used as a contextual intelligent assistant for obtaining operating condition information about a power plant, capturing at least two forms of context information about a human operator of the power plant, using the operating condition information and the context information to determine at least two of a type, a modality, a location, and a timing of at least one notification to provide for use in controlling the power plant, and providing the at least one notification to the operator and optionally to other personnel in the power plant for use in operating or maintaining the power plant.
Abstract:
Some embodiments are associated with a big data pull infrastructure adapted to provide a substantial number of electronic files, originating from a plurality of data sources, to be ingested and validated. A visualization system may collect meta information associated with the electronic files received from the big data pull infrastructure. According to some embodiments, a hierarchical, multidimensional view of the meta data associated with the electronic files may be established. Moreover, the hierarchical, multidimensional view of the meta data may be rendered by the visualization system as nested icons, at least one icon being represented via a plurality of unique visual characteristics indicating: (i) data that has not been ingested, (ii) data that has been ingested but not yet validated, and (iii) data that has been ingested and validated.
Abstract:
A system and method include a mobile workspace coupled to a communications network. The method includes providing a mobile workspace on a server, wherein the server is coupled to a communications network; providing a user interface including: two or more selectable media tools for communicating on the workspace, and one or more contacts, wherein the one or more contacts are selectable to participate in a synchronized communication session with a user on the mobile workspace. One or more contacts are selected to participate in the communication session with the user on the workspace. The one or more selected contacts are synchronized with the user on the mobile workspace, wherein each of the synchronized selected contacts and the synchronized user accesses the mobile workspace. The content is provided to the mobile workspace; and the content is stored to the mobile workspace on the server. Numerous other aspects are provided.