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公开(公告)号：US08762520B2
公开(公告)日：2014-06-24
申请号：US12830109
申请日：2010-07-02
IPC分类号： G06F15/173
CPC分类号： H04L41/065 , H04L41/5074 , H04L43/16
摘要： A method and system for monitoring a multimedia content distribution network (MCDN) includes receiving an indication that a network impairment has been detected at an MCDN node. MCDN clients associated with the MCDN node may be analyzed to detect an impairment signature, representing correlated impairments among the MCDN clients. Subsequent incoming service requests for the MCDN node may be bundled into a master service ticket. Users of the MCDN clients may be notified of the detected network impairment and of a status of ongoing remediation efforts.
摘要翻译： 一种用于监视多媒体内容分发网络（MCDN）的方法和系统，包括接收在MCDN节点已经检测到网络损伤的指示。 可以分析与MCDN节点相关联的MCDN客户端以检测表示MCDN客户端之间的相关损伤的减值签名。 对于MCDN节点的后续传入服务请求可以被捆绑到主服务票据中。 可能会向MCDN客户的用户通知检测到的网络损坏以及正在进行的修复工作的状态。
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公开(公告)号：US08615686B2
公开(公告)日：2013-12-24
申请号：US12830030
申请日：2010-07-02
IPC分类号： G06F11/00
CPC分类号： H04L41/0677 , H04L41/064 , H04L43/0829 , H04L43/087
摘要： A method and system for managing performance over a multimedia content distribution network (MCDN), such as a digital subscriber line network, involves accessing a record of historical values of a network service parameter for a plurality of MCDN clients. The historical values may be analyzed to detect network impairment associated with an MCDN node. Network diagnostics may be initiated for MCDN clients associated with the MCDN node. The result of the network diagnostics may result in localizing a source of the network impairment.
摘要翻译： 用于管理多媒体内容分发网络（MCDN）（诸如数字用户线路网络）的性能的方法和系统涉及访问多个MCDN客户端的网络服务参数的历史值的记录。 可以分析历史值以检测与MCDN节点相关联的网络损伤。 可以针对与MCDN节点相关联的MCDN客户机启动网络诊断。 网络诊断的结果可能导致本地化网络损伤的来源。
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公开(公告)号：US20120005333A1
公开(公告)日：2012-01-05
申请号：US12830109
申请日：2010-07-02
IPC分类号： G06F15/16
CPC分类号： H04L41/065 , H04L41/5074 , H04L43/16
摘要： A method and system for monitoring a multimedia content distribution network (MCDN) includes receiving an indication that a network impairment has been detected at an MCDN node. MCDN clients associated with the MCDN node may be analyzed to detect an impairment signature, representing correlated impairments among the MCDN clients. Subsequent incoming service requests for the MCDN node may be bundled into a master service ticket. Users of the MCDN clients may be notified of the detected network impairment and of a status of ongoing remediation efforts.
摘要翻译： 一种用于监视多媒体内容分发网络（MCDN）的方法和系统，包括接收在MCDN节点已经检测到网络损伤的指示。 可以分析与MCDN节点相关联的MCDN客户端以检测表示MCDN客户端之间的相关损伤的减值签名。 对于MCDN节点的后续传入服务请求可以被捆绑到主服务票据中。 可能会向MCDN客户的用户通知检测到的网络损坏以及正在进行的修复工作的状态。
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公开(公告)号：US20120005332A1
公开(公告)日：2012-01-05
申请号：US12830054
申请日：2010-07-02
IPC分类号： G06F15/16
CPC分类号： H04L43/0882 , H04L41/0645
摘要： A method and system for managing performance of a multimedia content distribution network (MCDN), such as a digital subscriber line network, involves monitoring maximum data transfer rates and current data transfer rates for one or more MCDN clients. A ratio of the current data transfer rate to the maximum data transfer rate may be evaluated with respect to a threshold. When the ratio is less than the threshold, an associated MCDN node may be designated as a degraded node and subject to enhanced surveillance by an MCDN operator.
摘要翻译： 用于管理诸如数字用户线路网络的多媒体内容分发网络（MCDN）的性能的方法和系统涉及监视一个或多个MCDN客户端的最大数据传输速率和当前数据传输速率。 可以相对于阈值评估当前数据传送速率与最大数据传送速率的比率。 当比率小于阈值时，相关联的MCDN节点可以被指定为退化节点，并且受到MCDN运营商的加强监视。
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公开(公告)号：US08626900B2
公开(公告)日：2014-01-07
申请号：US12830054
申请日：2010-07-02
IPC分类号： G06F15/173
CPC分类号： H04L43/0882 , H04L41/0645
摘要： A method and system for managing performance of a multimedia content distribution network (MCDN), such as a digital subscriber line network, involves monitoring maximum data transfer rates and current data transfer rates for one or more MCDN clients. A ratio of the current data transfer rate to the maximum data transfer rate may be evaluated with respect to a threshold. When the ratio is less than the threshold, an associated MCDN node may be designated as a degraded node and subject to enhanced surveillance by an MCDN operator.
摘要翻译： 用于管理诸如数字用户线路网络的多媒体内容分发网络（MCDN）的性能的方法和系统涉及监视一个或多个MCDN客户端的最大数据传输速率和当前数据传输速率。 可以相对于阈值评估当前数据传送速率与最大数据传送速率的比率。 当比率小于阈值时，相关联的MCDN节点可以被指定为退化节点，并且受到MCDN运营商的加强监视。
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公开(公告)号：US20120005536A1
公开(公告)日：2012-01-05
申请号：US12830030
申请日：2010-07-02
IPC分类号： G06F11/07
CPC分类号： H04L41/0677 , H04L41/064 , H04L43/0829 , H04L43/087
摘要： A method and system for managing performance over a multimedia content distribution network (MCDN), such as a digital subscriber line network, involves accessing a record of historical values of a network service parameter for a plurality of MCDN clients. The historical values may be analyzed to detect network impairment associated with an MCDN node. Network diagnostics may be initiated for MCDN clients associated with the MCDN node. The result of the network diagnostics may result in localizing a source of the network impairment.
摘要翻译： 用于管理多媒体内容分发网络（MCDN）（诸如数字用户线路网络）的性能的方法和系统涉及访问多个MCDN客户端的网络服务参数的历史值的记录。 可以分析历史值以检测与MCDN节点相关联的网络损伤。 可以针对与MCDN节点相关联的MCDN客户机启动网络诊断。 网络诊断的结果可能导致本地化网络损伤的来源。
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公开(公告)号：US10075596B2
公开(公告)日：2018-09-11
申请号：US13486959
申请日：2012-06-01
CPC分类号： H04M15/7652 , G06F21/445 , G06Q50/32 , H04M15/765 , H04W12/08
摘要： A method and apparatus for sharing a service in a wireless network are disclosed. For example, the method receives a request for sharing a service from a first user endpoint device associated with a first customer, wherein the request is directed to a second user endpoint device associated with a second customer, performs an authentication of the first user endpoint device, determines whether the first user endpoint device has a subscription to a sharing service, determines whether the second user endpoint device has a subscription to the sharing service, attempts to obtain an authorization to enable the first user endpoint device to access the service that is associated with the second user endpoint device, wherein the service is related to a financial transaction privilege and provides a response granting the request for the sharing of the service, if the authorization is received.
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公开(公告)号：US08819737B2
公开(公告)日：2014-08-26
申请号：US13595012
申请日：2012-08-27
IPC分类号： H04N5/445 , H04N21/458 , H04N21/45 , H04N21/488 , H04N21/472
CPC分类号： H04N21/4583 , G06Q10/1093 , H04N21/2747 , H04N21/4147 , H04N21/4334 , H04N21/4345 , H04N21/45 , H04N21/458 , H04N21/472 , H04N21/47214 , H04N21/482 , H04N21/4882
摘要： A method includes receiving, at an electronic device, a first input from a user identifying a program and a viewing time and creating a first calendar event corresponding to the viewing time in an electronic calendar associated with the user. The method also includes determining a first device to deliver the program to, where the first device is associated with the user. The determination is based on the viewing time and a second calendar event in the electronic calendar. Further, the method includes delivering the program to the first device.
摘要翻译： 一种方法包括在电子设备处接收来自用户的第一输入，识别节目和观看时间，以及在与用户相关联的电子日历中创建与观看时间相对应的第一日历事件。 该方法还包括确定将第一设备与用户相关联的第一设备传递给该程序。 该确定基于电子日历中的观看时间和第二日历事件。 此外，该方法包括将程序递送到第一设备。
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9.发明授权Intuitive system, method and computer-readable medium for accessing customer support 有权用于访问客户支持的直观的系统，方法和计算机可读介质公开(公告)号：US08817962B2
公开(公告)日：2014-08-26
申请号：US12262547
申请日：2008-10-31
IPC分类号： H04M3/42
摘要： A system for providing user support includes a setter configured to set up at least one communication service for a user including providing a unique communication identifier of character strings to access the communication services, and an accessor configured to access customer support including providing a unique customer support identifier character string to the user, the customer support identifier character string comprising at least a portion of the unique communication identifier character string.
摘要翻译： 一种用于提供用户支持的系统包括配置用于为用户设置至少一个通信服务的设置器，包括提供用于访问通信服务的字符串的唯一通信标识符，以及被配置为访问客户支持的访问器，包括提供唯一的客户支持 标识符字符串，所述客户支持标识符字符串包括所述唯一通信标识符字符串的至少一部分。
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10.发明申请公开(公告)号：US20120314845A1
公开(公告)日：2012-12-13
申请号：US13589878
申请日：2012-08-20
IPC分类号： H04M1/24
CPC分类号： H04M1/24 , H04L41/5061 , H04L41/5074 , H04M3/10 , H04M3/304
摘要： Example methods and apparatus to trigger maintenance and upgrades of access networks are disclosed. An example method comprises obtaining a first value representing a number of unassigned ports associated with a first digital subscriber line access multiplexer (DSLAM), obtaining a second value representing a projected number of ports associated with the first DSLAM needed to satisfy at least one of anticipated, projected or pending service requests, and determining whether to automatically submit a preventative maintenance trouble ticket for the first DSLAM based on the first and second values.
摘要翻译： 公开了用于触发接入网络的维护和升级的示例性方法和装置。 示例性方法包括获得表示与第一数字用户线接入复用器（DSLAM）相关联的未分配端口数量的第一值，获得表示与满足预期的至少一个所需的第一DSLAM相关联的端口的预计数量的第二值 ，预计或未决服务请求，以及基于第一和第二值来确定是否自动提交针对第一DSLAM的预防性维护故障单。
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