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21 条记录 (耗时 0.033 秒)

    Method and apparatus for event notification based on the identity of a calling party
    6.
    发明授权
    Method and apparatus for event notification based on the identity of a calling party 有权
    基于呼叫方身份的事件通知方法和装置

    公开(公告)号：US08102974B2

    公开(公告)日：2012-01-24

    申请号：US10611503

    申请日：2003-07-01

    申请人： Joann J. Ordille ,  Patrick Tendick

    发明人： Joann J. Ordille ,  Patrick Tendick

    IPC分类号： H04M1/64 ,  H04M11/04

    CPC分类号： H04M3/42 ,  H04M3/42059 ,  H04M2203/2016 ,  H04M2242/04

    摘要： An event notification system notifies one or more designated persons of an event or emergency that has been reported by an endpoint to a receiver. When a call is received by the receiver, an event notification process identifies the endpoint. One or more designated persons are identified that should be notified when a call is received from this endpoint. The notification message that is generated and optionally the particular designees that are notified can be based on information about the call. The event notification may be triggered by a received call. The designated persons can be notified by an event notification system using a communication flow expression according to the delivery preferences of each designated person. The disclosed event notification system optionally obtains the responses of the designees, and records the status of the notification process.

    摘要翻译： 事件通知系统通知一个或多个指定人员已经由端点向接收者报告的事件或紧急事件。 当接收者接收到呼叫时，事件通知进程识别端点。 当从该端点接收到呼叫时，识别出一个或多个指定人员。 生成的通知消息和可选的通知的特定指定人员可以基于有关呼叫的信息。 事件通知可以由接收到的呼叫触发。 指定人员可以根据每个指定人员的交付偏好使用通信流表达式的事件通知系统通知。 公开的事件通知系统可选地获得指定者的响应，并记录通知处理的状态。

    Method and Apparatus for a Publish-Subscribe System with Access Controls
    7.
    发明申请
    Method and Apparatus for a Publish-Subscribe System with Access Controls 审中-公开
    用于具有访问控制的发布订阅系统的方法和装置

    公开(公告)号：US20090030936A1

    公开(公告)日：2009-01-29

    申请号：US12243416

    申请日：2008-10-01

    申请人： Joann J. Ordille ,  Patrick Tendick ,  Qian Yang

    发明人： Joann J. Ordille ,  Patrick Tendick ,  Qian Yang

    IPC分类号： G06F17/30

    CPC分类号： H04L12/1859 ,  H04L51/00 ,  H04L63/101

    摘要： Methods and apparatus are disclosed for notifying one or more users of information. A list of one or more subscribable objects is provided to one or more of the users; a subscription request is received from one or more of the users based on at least one of the subscribable objects; and a determination is made as to whether a user providing a subscription request has a privilege to subscribe to the subscribable object. The list optionally comprises only subscribable objects that the user is privileged to subscribe to. Once one or more users are identified that entered a subscription that matches the notification information, a determination is made as to whether the identified users have appropriate privileges associated with the information before a notification containing the information is sent to the identified users. The appropriate privileges comprise, for example, a privilege to subscribe to an object associated with the information and a privilege to notify any subscribers and delegates associated with the notification.

    摘要翻译： 公开了通知一个或多个用户的信息的方法和装置。 向一个或多个用户提供一个或多个可订阅对象的列表; 基于所述可订阅对象中的至少一个，从一个或多个用户接收订阅请求; 并且确定提供订阅请求的用户是否具有订阅订阅对象的特权。 列表可选地仅包括用户有权订阅的可订阅对象。 一旦识别了一个或多个输入与通知信息相匹配的订阅的用户，则确定所识别的用户是否在将包含该信息的通知发送给所识别的用户之前具有与该信息相关联的适当特权。 适当的权限包括例如订阅与该信息相关联的对象的特权以及通知与该通知相关联的任何订阅者和代表的特权。

    Method for Predicting Call Waiting Times
    10.
    发明申请
    Method for Predicting Call Waiting Times 有权
    预测呼叫等待时间的方法

    公开(公告)号：US20110235798A1

    公开(公告)日：2011-09-29

    申请号：US12731994

    申请日：2010-03-25

    申请人： Rouba Ibrahim ,  Patrick Tendick

    发明人： Rouba Ibrahim ,  Patrick Tendick

    IPC分类号： H04M3/00

    CPC分类号： H04M3/5238 ,  H04M2201/12 ,  H04M2201/16

    摘要： A method is provided for the production produce accurate waiting time estimates based on at least one of (i) a queue arrival rate and (ii) estimated queue length. In a first embodiment of the present invention, the waiting time for a caller is determined on the basis of a queue arrival rate. In a second embodiment of the present invention, the waiting time for a caller is determined on the basis of a queue length estimate. The queue length estimate is a prediction of the size of the queue at a given time instant.

    摘要翻译： 提供了一种用于生产的方法，其基于（i）队列到达速率和（ii）估计的队列长度中的至少一个来产生准确的等待时间估计。 在本发明的第一实施例中，基于队列到达速率确定呼叫者的等待时间。 在本发明的第二实施例中，基于队列长度估计来确定呼叫者的等待时间。 队列长度估计是对给定时刻队列大小的预测。