Techniques for marking and manipulating voice message segments through a telephone user interface
    1.
    发明授权
    Techniques for marking and manipulating voice message segments through a telephone user interface 有权
    通过电话用户界面标记和操纵语音消息段的技术

    公开(公告)号:US08358756B2

    公开(公告)日:2013-01-22

    申请号:US13206746

    申请日:2011-08-10

    IPC分类号: H04M1/64

    摘要: In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

    摘要翻译: 在一个实施例中,提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令,并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。

    Techniques for alerting a user of unchecked messages before communication with a contact
    2.
    发明申请
    Techniques for alerting a user of unchecked messages before communication with a contact 有权
    用于在与联系人通信之前提醒用户未经检查的消息的技术

    公开(公告)号:US20070250581A1

    公开(公告)日:2007-10-25

    申请号:US11408696

    申请日:2006-04-20

    IPC分类号: G06F15/16

    摘要: In one embodiment, techniques for alerting a user of unchecked messages correlated to a contact before communicating with the contact are provided. The check for unchecked messages may be performed across a plurality of communication modalities. If one or more unchecked messages are found, then the user is alerted that there may be unchecked messages. The user may then have the option to check the unchecked messages before contacting the contact.

    摘要翻译: 在一个实施例中,提供了用于在与联系人通信之前提醒与用户相关联的未检查消息的用户的技术。 可以跨多个通信模式执行对未经检查的消息的检查。 如果找到一个或多个未检查的消息,则警告用户可能存在未检查的消息。 然后,用户可以在联系联系人之前选择检查未检查的消息。

    Techniques for marking and manipulating voice message segments through a telephone user interface
    3.
    发明授权
    Techniques for marking and manipulating voice message segments through a telephone user interface 有权
    通过电话用户界面标记和操纵语音消息段的技术

    公开(公告)号:US08000456B2

    公开(公告)日:2011-08-16

    申请号:US11408697

    申请日:2006-04-20

    IPC分类号: H04M1/64

    摘要: In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

    摘要翻译: 在一个实施例中,提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令,并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的开始点和语音消息中指示的语音消息段的结束点确定的语音消息的一部分。

    Techniques for Marking and Manipulating Voice Message Segments Through a Telephone User Interface
    5.
    发明申请
    Techniques for Marking and Manipulating Voice Message Segments Through a Telephone User Interface 有权
    通过电话用户界面标记和处理语音消息段的技术

    公开(公告)号:US20110293079A1

    公开(公告)日:2011-12-01

    申请号:US13206746

    申请日:2011-08-10

    IPC分类号: H04M1/64

    摘要: In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

    摘要翻译: 在一个实施例中,提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令,并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。

    Techniques for marking and manipulating voice message segments through a telephone user interface
    6.
    发明申请
    Techniques for marking and manipulating voice message segments through a telephone user interface 有权
    通过电话用户界面标记和操纵语音消息段的技术

    公开(公告)号:US20070263793A1

    公开(公告)日:2007-11-15

    申请号:US11408697

    申请日:2006-04-20

    IPC分类号: H04M1/64

    摘要: In one embodiment, techniques for manipulating a voice message using a telephone user interface are provided. The telephone user interface receives a mark begin segment command from a telephonic device through a voice modality. The mark begin segment command indicates a beginning point for a voice message segment in the voice message. The telephone user interface then receives a mark end segment command from the telephonic device through the voice modality. The mark segment command indicates an ending point for the voice message segment in the voice message. An action command from the telephonic device is received and an action based on the action command for the voice message segment is performed. The voice message segment is a portion of the voice message determined based on the indicated beginning point of the voice message segment and the indicated ending point of the voice message segment in the voice message.

    摘要翻译: 在一个实施例中,提供了使用电话用户界面来操纵语音消息的技术。 电话用户界面通过语音模式从电话设备接收标记开始段命令。 标记开始段命令指示语音消息中的语音消息段的起始点。 电话用户界面然后通过语音模式从电话设备接收标记结束段命令。 标记段命令指示语音消息中的语音消息段的结束点。 接收到来自电话设备的动作命令,并且执行基于语音消息段的动作命令的动作。 语音消息段是基于语音消息段的所指示的起始点和语音消息中语音消息段的所指示的终点确定的语音消息的一部分。

    Ad-hoc mobile IP network for intelligent transportation system
    9.
    发明授权
    Ad-hoc mobile IP network for intelligent transportation system 有权
    智能交通系统专用移动IP网络

    公开(公告)号:US08311726B2

    公开(公告)日:2012-11-13

    申请号:US13241966

    申请日:2011-09-23

    IPC分类号: G06F7/00 G08G1/00

    CPC分类号: G08G1/00 G08G1/20

    摘要: A method for intelligently managing a transportation network is provided. The method may include providing a roadside apparatus 18 to communicate with nodes 14A to 14D associated with vehicles 12A to 12D in a transportation network, the vehicle nodes being in a neighborhood range of the roadside apparatus. The roadside apparatus may dynamically detect the presence of a node 14A associated with a first vehicle 12A, and establish a mobile Internet Protocol (IP) network between the roadside apparatus and the first vehicle's node. The roadside apparatus 18 receives, in real-time, from the first vehicle's node 14A event data of events associated with the first vehicle 12A over the mobile IP network. The roadside apparatus 18 or nodes 14A to 14D may further receive or transmit real-time command data to control subsystems of a vehicle.

    摘要翻译: 提供了一种智能管理交通网络的方法。 该方法可以包括提供路侧设备18与运输网络中与车辆12A至12D相关联的节点14A至14D通信,车辆节点位于路边设备的邻近范围内。 路侧设备可以动态地检测与第一车辆12A相关联的节点14A的存在,并且在路侧设备和第一车辆的节点之间建立移动因特网协议(IP)网络。 路边设备18通过移动IP网络实时地从第一车辆节点14A接收与第一车辆12A相关联的事件的事件数据。 路侧设备18或节点14A至14D可以进一步接收或发送实时命令数据到车辆的控制子系统。

    Call centers with image or video based priority
    10.
    发明授权
    Call centers with image or video based priority 有权
    呼叫中心以图像或视频为主

    公开(公告)号:US07792277B2

    公开(公告)日:2010-09-07

    申请号:US11485053

    申请日:2006-07-11

    IPC分类号: H04M3/00

    摘要: Disclosed are apparatus and methods for utilizing the camera or video capability of particular communication devices, such as cell phones, to enhance handling of calls, such as emergency calls. In one implementation, when a call is made to an emergency response center (ERC) using an image/video capable communication device is queued until an agent is available for handling the call, one or more images or video may be collected from such caller by utilizing the image/video capability of the caller's communication device. The images collected from a plurality of different callers may then be sorted into different event groups. For instance, all the images/video that relate to a same emergency event, such as a traffic accident, are grouped together into a same event group. The different groups can then be prioritized for handling by an available agent. Additionally, the individual callers for each group may also be prioritized based on the collected images/video, e.g., the caller that is closest to the emergency event may be called first.

    摘要翻译: 公开了用于利用诸如蜂窝电话的特定通信设备的相机或视频能力的装置和方法,以增强诸如紧急呼叫的呼叫的处理。 在一个实现中,当使用具有图像/视频能力的通信设备对紧急响应中心(ERC)进行呼叫排队等待直到代理可用于处理呼叫时,可以通过以下方式从这样的呼叫者收集一个或多个图像或视频: 利用呼叫者的通信设备的图像/视频能力。 然后可以将从多个不同的呼叫者收集的图像分类成不同的事件组。 例如,与相同的紧急事件(例如交通事故)相关的所有图像/视频被分组在一起成为相同的事件组。 然后可以将不同的组优先于可用代理进行处理。 另外,也可以基于所收集的图像/视频对每个组的各个呼叫者进行优先排序,例如,可以首先调用最接近紧急事件的呼叫者。