公开(公告)号：US09006302B2

公开(公告)日：2015-04-14

申请号：US13821167

申请日：2011-09-07

Applicant: Stephen E. Amos ,  Robert W. Hunter ,  Ronald J. Israelson ,  Towako Takeishi ,  Mark J. Williams ,  Takujiro Yamabe

Inventor： Stephen E. Amos ,  Robert W. Hunter ,  Ronald J. Israelson ,  Towako Takeishi ,  Mark J. Williams ,  Takujiro Yamabe

IPC: C08K7/28

CPC classification number: C08K7/28 ,  C08K2201/005 ,  Y10T428/2982 ,  Y10T428/2996

Abstract: The present disclosure provides a plurality of glass bubbles having an average true density of up to about 0.55 grams per cubic centimeter and a size distribution including a median size in a range from about 15 micrometers to 40 micrometers. A hydrostatic pressure at which ten percent by volume of the plurality of glass bubbles collapses is at least about 100 megapascals. In some embodiments, the plurality of glass bubbles is a graded fraction preparable by classifying a second plurality of glass bubbles, wherein the second plurality of glass bubbles has a higher percentage of glass bubbles with a size of up to ten micrometers than the first plurality of glass bubbles. Composites including the plurality of glass bubbles are also disclosed.

Abstract translation: 本公开提供了多个平均真实密度高达约0.55克/立方厘米的玻璃气泡，其尺寸分布包括在约15微米至40微米范围内的中值尺寸。 多个玻璃泡的10％（体积）塌陷的静水压力为至少约100兆帕。 在一些实施例中，多个玻璃气泡是通过对第二多个玻璃泡进行分类而制备的分级部分，其中第二多个玻璃气泡具有比第一多个玻璃泡具有高达十微米尺寸的较高百分比的玻璃气泡 玻璃泡沫。 还公开了包括多个玻璃泡的复合材料。

公开(公告)号：US08229101B1

公开(公告)日：2012-07-24

申请号：US10955086

申请日：2004-09-30

Applicant: Mark J. Williams

Inventor： Mark J. Williams

IPC: H04M3/00

CPC classification number: H04M3/5175 ,  H04M3/523 ,  H04M2201/12

Abstract: A method of measuring server performance includes recording a time of queuing a request by a client for primary resources managed by the server; recording an estimated wait time for responding to the request for primary resources; recording a time of service for the request for primary resources; and calculating a punctuality metric of the request for primary resources by subtracting the difference between the time of service and the time of queuing from the estimated wait time. The punctuality metric is representative of the performance of the server.

Abstract translation: 一种测量服务器性能的方法包括：记录客户端对由服务器管理的主要资源排队请求的时间; 记录用于响应主要资源请求的估计等待时间; 记录主要资源请求的服务时间; 以及通过从所估计的等待时间中减去所述服务时间与所述排队时间之间的差异来计算所述主要资源请求的准时度量。 准时度量表示服务器的性能。

公开(公告)号：US07787610B1

公开(公告)日：2010-08-31

申请号：US10915179

申请日：2004-08-10

Applicant: Mark J. Williams ,  Eric I. Camulli ,  James T. Pavlic

Inventor： Mark J. Williams ,  Eric I. Camulli ,  James T. Pavlic

IPC: H04M3/00

CPC classification number: H04M3/5237 ,  H04M3/5234

Abstract: An accessory device for a plurality of servers, the servers allocating client primary resource requests to primary resources, each server having a primary queue, the device including: a controller; a plurality of server communication links adapted to communicate with a respective server and to intercept client primary resource requests in response to the controller; an auxiliary queue, the device storing the intercepted requests in the auxiliary queue in response to the controller; and a secondary resource communication link adapted to communicate with at least one secondary resource. The device allocates secondary resource requests to at least one secondary resource in response to the controller. The device routes the intercepted requests to a selected server via at least one of the server communication links in response to a desired condition.

Abstract translation: 用于多个服务器的附件设备，所述服务器将客户端主要资源请求分配给主要资源，每个服务器具有主要队列，所述设备包括：控制器; 多个服务器通信链路，其适于与相应的服务器进行通信，并且响应于所述控制器拦截客户端主要资源请求; 一个辅助队列，该设备响应控制器将辅助队列中的拦截请求存储; 以及适于与至少一个次要资源通信的辅助资源通信链路。 响应于控制器，设备向至少一个辅助资源分配二次资源请求。 该设备响应于期望的条件，经由至少一个服务器通信链路将拦截的请求路由到所选择的服务器。

公开(公告)号：US20100190476A1

公开(公告)日：2010-07-29

申请号：US12320516

申请日：2009-01-28

Applicant: Mark J. Williams ,  Eric I. Camulli ,  Larry Miner

Inventor： Mark J. Williams ,  Eric I. Camulli ,  Larry Miner

IPC: H04M3/42

CPC classification number: H04M3/5231 ,  H04M3/5191 ,  H04M3/5238 ,  H04M2201/38 ,  H04M2207/18

Abstract: A communication system for receiving incoming communications from mobile communication devices and for initiating a call-back is disclosed. The communication system receives incoming communications from a mobile communication device, such as data requests. The data requests may be for a list of providers or companies and for a list of corresponding queues related to customer services, such as billing, for example. Further, the communication system typically includes components and queues for initiating a call-back sequence to a communication receiving device and placing an identifier associated with the communication receiving device in a user-selected queue. The communication system also determines the wait time in a queue and places an outgoing call to the communication receiving device. Also, a method for initiating a call-back to a communication receiving device is disclosed. The method includes receiving data from a mobile communication device and placing an identifier associated with a communication receiving device in a user-selected queue. The method further includes determining and sending the expected wait time in the queue to the mobile communication device. If a call back request is received from the mobile communication device, a call back to the communication receiving device is placed based upon the assigned placeholder in the queue.

Abstract translation: 公开了一种用于从移动通信设备接收传入通信并用于发起回叫的通信系统。 通信系统从移动通信设备接收诸如数据请求的传入通信。 数据请求可以是供应者或公司的列表，以及例如与客户服务相关的相应队列的列表，例如计费。 此外，通信系统通常包括用于向通信接收设备发起回叫序列的组件和队列，并将与通信接收设备相关联的标识符放置在用户选择的队列中。 通信系统还确定队列中的等待时间并将呼出呼叫发送到通信接收设备。 此外，公开了一种用于发起对通信接收设备的回叫的方法。 该方法包括从移动通信设备接收数据并将与通信接收设备相关联的标识符放置在用户选择的队列中。 该方法还包括确定并将该队列中的预期等待时间发送给移动通信设备。 如果从移动通信设备接收到回叫请求，则基于所分配的占位符在队列中来回拨通信接收设备。

公开(公告)号：US5627884A

公开(公告)日：1997-05-06

申请号：US494519

申请日：1995-06-26

Applicant: Mark J. Williams ,  Gregory A. Nightingale ,  Todd A. Randolph

Inventor： Mark J. Williams ,  Gregory A. Nightingale ,  Todd A. Randolph

IPC: H04M3/48 ,  H04M3/487 ,  H04M3/51 ,  H04M3/523 ,  H04Q3/72 ,  H04M1/64 ,  H04M3/00 ,  H04M3/42 ,  H04M15/06

CPC classification number: H04M3/51 ,  H04M3/48 ,  H04M3/523 ,  H04M2242/22 ,  H04M3/42059 ,  H04M3/487 ,  H04M3/5231 ,  H04Q3/72

Abstract: Caller information is automatically taken from a caller on hold, the call disconnected and the call returned at the time when the caller would have been serviced had the caller stayed on hold. The caller's number is verified and either DTMF or verbal extension information is used to reconnect the call.

Abstract translation: 来电者信息自动从保持的来电者取走，呼叫断开，当主叫方服务时返回的呼叫已被保持。 呼叫者的号码被验证，并且使用DTMF或口头扩展信息重新连接呼叫。

公开(公告)号：US5598182A

公开(公告)日：1997-01-28

申请号：US150100

申请日：1994-01-24

Applicant: Andrew L. C. Berend ,  Mark J. Williams ,  Michael J. Brocklehurst

Inventor： Andrew L. C. Berend ,  Mark J. Williams ,  Michael J. Brocklehurst

IPC: G06F3/153 ,  G06T11/00 ,  G06T11/20 ,  G06T11/80 ,  G06T13/00 ,  G06T15/70 ,  G09G5/36

CPC classification number: G06T11/001 ,  G06T11/203

Abstract: An image processing apparatus for generating visible output images, including visually distinct images. A processor generates displayable image data by writing data to a frame store which is repeatedly read therefrom. Input means, preferably in the form of a mouse, supplies operator defined input signals to the processing means for defining boundary lines (B1, B2) of an object and a sectional line (51), which identifies two boundary lines as defining the object. In addition, storage means are provided for storing data generated in response to the input signals and for storing attribute data defining visual attributes of the objects.

Abstract translation: PCT No.PCT / GB92 / 00928 Sec。 371日期：1994年1月24日 102（e）日期1994年1月24日PCT提交1992年5月21日PCT公布。 公开号WO92 / 21096 日期：1992年11月26日一种用于产生可视输出图像的图像处理装置，包括视觉上不同的图像。 处理器通过将数据写入从其重复读取的帧存储器来产生可显示的图像数据。 优选地以鼠标的形式的输入装置将操作者定义的输入信号提供给处理装置，用于定义对象的边界线（B1，B2）和标识两条边界线作为定义对象的分割线（51）。 此外，提供存储装置用于存储响应于输入信号生成的数据，并且用于存储定义对象的视觉属性的属性数据。

公开(公告)号：US09578175B2

公开(公告)日：2017-02-21

申请号：US13619629

申请日：2012-09-14

Applicant: Mark J. Williams ,  Eric I. Camulli ,  Larry Miner ,  Rob Brazier

Inventor： Mark J. Williams ,  Eric I. Camulli ,  Larry Miner ,  Rob Brazier

IPC: G06Q10/02 ,  H04M3/523

CPC classification number: H04M3/5231 ,  G06Q10/02 ,  H04L63/08 ,  H04M3/5158 ,  H04M3/5232 ,  H04M3/5238 ,  H04M2203/60 ,  H04M2207/18

Abstract: A communication device is provided for enabling a user to establish an automated call back from a communication system, such as a call center, for example. A software device application enables the communication device to communicate with the call center through the exchange of data. The communication device includes a display screen for displaying controls for allowing the user to interact with the communication system. The controls allow the user to request a list of providers from which to select a provider or company to contact. The communication device further provides controls for allowing the user to select a queue to join from a list of queues associated with the selected provider. An embodiment may also communicate contextual data between a communication device and a communication system, including information associated with the user of the communication device and information used to assist, instruct, or solve a user's problem.

Abstract translation: 提供通信设备，用于使得用户能够建立例如诸如呼叫中心之类的通信系统的自动回叫。 软件设备应用使得通信设备能够通过数据交换与呼叫中心进行通信。 通信设备包括显示屏幕，用于显示用于允许用户与通信系统交互的控制。 控件允许用户请求从中选择提供商或公司联系的供应商列表。 通信设备还提供用于允许用户从与所选择的提供商相关联的队列列表中选择加入的队列的控制。 实施例还可以在通信设备和通信系统之间传送上下文数据，包括与通信设备的用户相关联的信息以及用于辅助，指导或解决用户问题的信息。

公开(公告)号：US08792866B2

公开(公告)日：2014-07-29

申请号：US13446758

申请日：2012-04-13

Applicant: Mark J. Williams ,  Eric I. Camulli ,  Larry Miner

Inventor： Mark J. Williams ,  Eric I. Camulli ,  Larry Miner

IPC: H04M3/42

CPC classification number: H04M3/5231 ,  G06Q10/02 ,  H04M3/5238 ,  H04M2207/18

Abstract: A mobile communication device is provided for enabling a user to establish an automated call back from a communication system, such as a call center, for example. A software device application enables the mobile communication device to communicate with the call center through the exchange of data. The mobile communication device includes a display screen for displaying controls for allowing the user to interact with the communication system. The controls allow the user to request a list of providers from which to select a provider or company to contact. The mobile communication device further provides controls for allowing the user to select a queue to join from a list of queues associated with the selected provider.

Abstract translation: 提供了移动通信设备，用于使得用户能够建立例如诸如呼叫中心之类的通信系统的自动回叫。 软件设备应用使得移动通信设备能够通过数据交换与呼叫中心进行通信。 移动通信设备包括用于显示用于允许用户与通信系统交互的控制的显示屏幕。 控件允许用户请求从中选择提供商或公司联系的供应商列表。 移动通信设备还提供用于允许用户从与所选择的提供商相关联的队列列表中选择加入队列的控制。

公开(公告)号：US08112069B2

公开(公告)日：2012-02-07

申请号：US12320516

申请日：2009-01-28

Applicant: Mark J. Williams ,  Eric I. Camulli ,  Larry Miner

Inventor： Mark J. Williams ,  Eric I. Camulli ,  Larry Miner

IPC: H04M3/42

CPC classification number: H04M3/5231 ,  H04M3/5191 ,  H04M3/5238 ,  H04M2201/38 ,  H04M2207/18

Abstract: A communication system for receiving incoming communications from mobile communication devices and for initiating a call-back is disclosed. The communication system receives incoming communications from a mobile communication device, such as data requests. The data requests may be for a list of providers or companies and for a list of corresponding queues related to customer services, such as billing, for example. Further, the communication system typically includes components and queues for initiating a call-back sequence to a communication receiving device and placing an identifier associated with the communication receiving device in a user-selected queue. The communication system also determines the wait time in a queue and places an outgoing call to the communication receiving device. Also, a method for initiating a call-back to a communication receiving device is disclosed. The method includes receiving data from a mobile communication device and placing an identifier associated with a communication receiving device in a user-selected queue. The method further includes determining and sending the expected wait time in the queue to the mobile communication device. If a call back request is received from the mobile communication device, a call back to the communication receiving device is placed based upon the assigned placeholder in the queue.

Abstract translation: 公开了一种用于从移动通信设备接收传入通信并用于发起回叫的通信系统。 通信系统从移动通信设备接收诸如数据请求的传入通信。 数据请求可以是供应者或公司的列表，以及例如与客户服务相关的相应队列的列表，例如计费。 此外，通信系统通常包括用于向通信接收设备发起回叫序列的组件和队列，并将与通信接收设备相关联的标识符放置在用户选择的队列中。 通信系统还确定队列中的等待时间并将呼出呼叫发送到通信接收设备。 此外，公开了一种用于发起对通信接收设备的回叫的方法。 该方法包括从移动通信设备接收数据并将与通信接收设备相关联的标识符放置在用户选择的队列中。 该方法还包括确定并将该队列中的预期等待时间发送给移动通信设备。 如果从移动通信设备接收到回叫请求，则基于所分配的占位符在队列中来回拨通信接收设备。

公开(公告)号：US20120021226A1

公开(公告)日：2012-01-26

申请号：US12809093

申请日：2008-12-15

Applicant: Mark W. Muggli ,  Shaun P. Duhaime ,  Craig R. Hoff ,  Mark J. Williams ,  Gregg D. Dahlke

Inventor： Mark W. Muggli ,  Shaun P. Duhaime ,  Craig R. Hoff ,  Mark J. Williams ,  Gregg D. Dahlke

IPC: B32B27/08

CPC classification number: B32B1/08 ,  B32B27/08 ,  B32B27/10 ,  B32B27/20 ,  B32B27/26 ,  B32B27/285 ,  B32B27/304 ,  B32B27/308 ,  B32B27/322 ,  B32B2307/402 ,  B32B2307/54 ,  B32B2307/7242 ,  B32B2307/7265 ,  B32B2597/00 ,  Y10T428/3154

Abstract: Provided is a multilayer article having a partially fluorinated or a perfluorinated fluoroplastic layer, a layer that comprises a copolymer comprising interpolymerized units derived from at least one monomer having a glycidyl functional group, and a substrate. The second layer is disposed between the first layer and the substrate layer and adhesively bonds the first layer and substrate layer. Optionally, there is provided a third layer including a perfluoroplastic, where the first layer is disposed between the second layer and the third layer and adhesively bonds the second layer to the third layer. Also provided are methods of making multilayer articles and methods of using multilayer articles.

Abstract translation: 提供了具有部分氟化或全氟化氟塑料层的多层制品，包含由至少一种具有缩水甘油基官能团的单体衍生的共聚单元的共聚物和基材的层。 第二层设置在第一层和衬底层之间，并且粘结第一层和衬底层。 可选地，提供包括全氟塑料的第三层，其中第一层设置在第二层和第三层之间，并将第二层粘合到第三层。 还提供了制造多层制品的方法和使用多层制品的方法。