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公开(公告)号:US11625622B2
公开(公告)日:2023-04-11
申请号:US15624141
申请日:2017-06-15
Applicant: Microsoft Technology Licensing, LLC
Inventor: Emmanouil Koukoumidis , Joseph Johnson, Jr. , Dustin I. Abramson , Maria A. Rangel , Ying Wang , Di Li , Steven G. Zittrower , Hailong Mu , Kelli A. Stuckart , Hudong Wang , Pengfei Hao , Donald F. Brinkman , Kati A. London , Zhan Chen
IPC: G06N5/04 , G06F40/30 , G06F40/216 , G06F40/284 , G06F40/295 , G06N3/08 , G06N3/04 , G06N7/00 , G06N3/088
Abstract: Aspects of the present disclosure provide systems and methods for detecting memorable events of a user, storing those memorable events in a user profile, and leveraging those events to the user. In so doing, memorable events with positive emotional weight may be recalled to encourage delightful experiences. Alternatively or additionally, memorable events with negative emotional weight may be recalled to increase user engagement for conversational systems.
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公开(公告)号:US10965625B2
公开(公告)日:2021-03-30
申请号:US16928190
申请日:2020-07-14
Applicant: Microsoft Technology Licensing, LLC
Inventor: Derrick Fu , Kati Amanda London , James Bigbee Garver , Joseph Edwin Johnson, Jr. , Ying Wang , Oussama Elachqar , Zhiying Zhang
Abstract: Systems and methods may be used to process and output information related to a non-speech vocalization, for example from a user attempting to mimic a non-speech sound. A method may include determine a mimic quality value associated with an audio file by comparing a non-speech vocalization to a prerecorded audio file. For example, the method may include determining an edit distance between the non-speech vocalization and the prerecorded audio file. The method may include assigning a mimic quality value to the audio file based on the edit distance. The method may include outputting the mimic quality value.
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公开(公告)号:US20210006516A1
公开(公告)日:2021-01-07
申请号:US16928190
申请日:2020-07-14
Applicant: Microsoft Technology Licensing, LLC
Inventor: Derrick Fu , Kati Amanda London , James Bigbee Garver , Joseph Edwin Johnson, JR. , Ying Wang , Oussama Elachqar , Zhiying Zhang
Abstract: Systems and methods may be used to process and output information related to a non-speech vocalization, for example from a user attempting to mimic a non-speech sound. A method may include determine a mimic quality value associated with an audio file by comparing a non-speech vocalization to a prerecorded audio file. For example, the method may include determining an edit distance between the non-speech vocalization and the prerecorded audio file. The method may include assigning a mimic quality value to the audio file based on the edit distance. The method may include outputting the mimic quality value.
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公开(公告)号:US20180357286A1
公开(公告)日:2018-12-13
申请号:US15617093
申请日:2017-06-08
Applicant: Microsoft Technology Licensing, LLC
Inventor: Ying Wang , Qi Yao , Maria Alexandropoulou , Konstantinos Aisopos , Di Li , Oussama Elachqar , Emmanouil Koukoumidis
CPC classification number: G06F17/30528 , G06F17/2785 , G06F17/30401 , G06F17/3053 , G06F17/30867 , G06K9/00302 , G06N3/006 , G06N5/04 , G06N99/005 , G10L25/63
Abstract: A system provides emotionally and intellectually relevant responses to user queries received by a chatbot instantiated by a computing device. The system also receives user data associated with the user query. The user query is communicated to a first supervised machine learning model to obtain a first plurality of ranked responses. The system also communicates the received user data to a second supervised machine learning model to obtain a first plurality of emotions associated with the user data. The system then determines determine a second plurality of emotions for the first plurality of responses and re-ranks the first plurality of responses based on a comparison of the first plurality of emotions and the second plurality of emotions. The system then selects a response to the user query from the re-ranked responses and outputs the selected response using the chatbot instantiated by the computing device.
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公开(公告)号:US11301633B2
公开(公告)日:2022-04-12
申请号:US16313337
申请日:2018-12-25
Applicant: Microsoft Technology Licensing, LLC
Inventor: Ying Wang , Min Li , Mengyan Lu
IPC: G06K9/00 , G06F40/295 , G06N20/00 , G06F16/28 , G06F40/284
Abstract: A technical document scanner disclosed herein determines and categorizes various common issues among a large number of documents. An implementation of the technical document scanner is implemented using various computer process instructions including scanning a technical document to extract content, applying named entity recognition on the extracted content from the technical document to extract named entities, applying relation extraction on the named entities to extract relations between the named entities, and analyzing the relations between the entities to compose lists of high relevance entities for issue checking.
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公开(公告)号:US10708201B2
公开(公告)日:2020-07-07
申请号:US16455285
申请日:2019-06-27
Applicant: Microsoft Technology Licensing, LLC
Inventor: Emmanouil Koukoumidis , Joseph Edwin Johnson, Jr. , Hailong Mu , Matthew W Schuerman , Ying Wang
Abstract: Systems and methods are disclosed for response retrieval using communication session vectors. In one implementation, a first communication session is received. The first communication session includes a first communication. The first communication session is encoded as a first vector. A second vector is identified within a defined proximity of the first vector. The second vector represents a second communication session that includes a second communication. The second communication is provided within the first communication session in response to the first communication.
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公开(公告)号:US10374982B2
公开(公告)日:2019-08-06
申请号:US15639282
申请日:2017-06-30
Applicant: Microsoft Technology Licensing, LLC
Inventor: Emmanouil Koukoumidis , Joseph Edwin Johnson, Jr. , Hailong Mu , Matthew W Schuerman , Ying Wang
Abstract: Systems and methods are disclosed for response retrieval using communication session vectors. In one implementation, a first communication session is received. The first communication session includes a first communication. The first communication session is encoded as a first vector. A second vector is identified within a defined proximity of the first vector. The second vector represents a second communication session that includes a second communication. The second communication is provided within the first communication session in response to the first communication.
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公开(公告)号:US10250532B2
公开(公告)日:2019-04-02
申请号:US15581116
申请日:2017-04-28
Applicant: Microsoft Technology Licensing, LLC
Inventor: Emmanouil Koukoumidis , Joseph Johnson, Jr. , Dustin I. Abramson , Maria A. Rangel , Ying Wang , Di Li , Steven G. Zittrower , Hailong Mu , Kelli A. Stuckart , Hudong Wang , Pengfei Hao , Donald F. Brinkman , Kati A. London , Zhan Chen
Abstract: Systems and methods for personality consistent automated chatting are provided. The systems and methods track the emotional state of the chat bot, track entity related dispositions of the chat bot and/or track the closeness of the relationship between the chat bot and a user. Accordingly, the systems and methods are able to provide consistent personality and/or points of view by generating replies based on the tracked chat bot emotional state, chat bot entity dispositions, and/or the relationship closeness between the chat bot and the user.
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公开(公告)号:US20190007350A1
公开(公告)日:2019-01-03
申请号:US15639282
申请日:2017-06-30
Applicant: Microsoft Technology Licensing, LLC
Inventor: Emmanouil Koukoumidis , Joseph Edwin Johnson, JR. , Hailong Mu , Matthew W. Schuerman , Ying Wang
IPC: H04L12/58
CPC classification number: H04L51/02 , G06F17/2785 , H04L51/04
Abstract: Systems and methods are disclosed for response retrieval using communication session vectors. In one implementation, a first communication session is received. The first communication session includes a first communication. The first communication session is encoded as a first vector. A second vector is identified within a defined proximity of the first vector. The second vector represents a second communication session that includes a second communication. The second communication is provided within the first communication session in response to the first communication.
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公开(公告)号:US20180365296A1
公开(公告)日:2018-12-20
申请号:US15622590
申请日:2017-06-14
Applicant: Microsoft Technology Licensing, LLC
Inventor: Emmanouil Koukoumidis , Joseph Edwin Johnson, JR. , Dustin Isaac Abramson , Steven Gary Zittrower , Di Li , Ying Wang
Abstract: Systems and methods are disclosed for conversationally-relevant content requests. In one implementation, a first communication is processed to identify a first content element within the communication. The first content element is stored within a first content repository. A content request is generated based on the first content repository. The content request is provided to the user. A second communication is received from the user in response to the content request. An action is initiated based on the second communication.
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