摘要:
Online communities, also referred to as “forums,” are used as a customer support tool along with a repository of useful articles, also referred to as “knowledge base.” Users may navigate between the forum and the knowledge base. Social networks can also be used to access the forum and knowledge base. Forums and knowledge bases that have confidential data may be restricted to employees of a multi-tenant database system. Any of the above embodiments can be used independently or together with any combination of other embodiments.
摘要:
In this specification, online communities also referred to as forums, are used as a customer support tool. Users of the forum post questions and replies. In some embodiments users can vote on the replies. The authorized personnel can add an entry in a database based on the forum content. In an embodiment, such an entry could be in customer case management system when a question is not well answered or not answered at all and needs attention of customer support agent. In another embodiment, the entry could be in a knowledge base management system when a question is well answered and is considered to be potentially useful for many forum users. Any of the above embodiments can be used independently or together with any combination of other embodiments.
摘要:
A ground-based system for simulating dynamic suborbital-flight environments occurring during substantially complete suborbital-flights by a flight vehicle.
摘要:
A method, apparatus, and article of manufacture provide the ability to store user defined scenarios in a three-dimensional system. A 3D view of a real world scene is displayed, using a three-dimensional (3D) graphics application. Plug-ins are installed into the 3D graphics application. A user selects a subset of the plug-ins, defines settings for the subset of plug-ins, and defines a visualization trait for each plug-in in the subset. The user associates an identification of the selected subset, the settings, and the visualization trait with a scenario bookmark that is saved. The bookmark can be selected by a user to display a visualization of a scenario based on the selected subset, settings, and visualization trait.
摘要:
A method, apparatus, and article of manufacture provide the ability to store user defined scenarios in a three-dimensional system. A 3D view of a real world scene is displayed, using a three-dimensional (3D) graphics application. Plug-ins are installed into the 3D graphics application. A user selects a subset of the plug-ins, defines settings for the subset of plug-ins, and defines a visualization trait for each plug-in in the subset. The user associates an identification of the selected subset, the settings, and the visualization trait with a scenario bookmark that is saved. The bookmark can be selected by a user to display a visualization of a scenario based on the selected subset, settings, and visualization trait.
摘要:
A drug delivery device having the shape and size of a pocket card and including a drug dispersed in an edible material, is disclosed. The drug delivery device may be conveniently carried by a person, such as in the form of a cash or credit card, allowing easy access to the drug. The person may administer a dosage of the drug by ingesting all or part of the drug delivery device.