Environmental control systems utilizing user monitoring

    公开(公告)号:US10958466B2

    公开(公告)日:2021-03-23

    申请号:US15970807

    申请日:2018-05-03

    申请人: Plantronics, Inc.

    摘要: Methods and apparatuses for environmental control systems are described. In one example, a method includes monitoring a voice communications call between a local call participant located in a building space and a remote call participant. The method includes detecting a change in a user state of the local call participant from the voice communications call. The method further includes adjusting an environmental parameter in the building space responsive to detecting the change in the user state of the local call participant.

    Generation and visualization of distraction index parameter with environmental response

    公开(公告)号:US10580397B2

    公开(公告)日:2020-03-03

    申请号:US15986704

    申请日:2018-05-22

    申请人: Plantronics, Inc.

    摘要: Methods and apparatuses for visualizing distractions are described. In one example, audio data is received from microphones in an open space. A human speech distractor presence is identified by one or more of: (a) detecting voice activity from the audio data, (b) receiving motion sensor data from motion sensors in the open space and detecting motion activity from the motion sensor data, or (c) receiving video sensor data from video sensors in the open space and detecting a human presence from the video data. A source location of the human speech distractor presence within the open space is identified utilizing one or more of the audio data, the motion sensor data, or the video data. A distraction index parameter is generated from the audio data. The distraction index parameter is visually indicated on an open space map at the source location of the human speech distractor presence.

    Steerable Loudspeaker System for Individualized Sound Masking
    7.
    发明申请
    Steerable Loudspeaker System for Individualized Sound Masking 有权
    用于个性化声屏蔽的可调式扬声器系统

    公开(公告)号:US20170076708A1

    公开(公告)日:2017-03-16

    申请号:US14851774

    申请日:2015-09-11

    申请人: Plantronics, Inc.

    IPC分类号: G10K11/175

    摘要: Apparatus having corresponding computer-readable media and methods comprise a steerable loudspeaker system configured to produce sound based on audio delivered to the steerable loudspeaker system; a masking audio source configured to generate individualized masking audio based on preferences of a listener, and to deliver the individualized masking audio to the steerable loudspeaker system; and a controller configured to steer the steerable loudspeaker system based on a position of a listener.

    摘要翻译: 具有相应的计算机可读介质和方法的设备包括:可操纵的扬声器系统,被配置为基于传送到所述可操纵扬声器系统的音频产生声音; 掩蔽音频源,被配置为基于听众的偏好来生成个性化的屏蔽音频,并且将个性化的屏蔽音频传送到可操纵的扬声器系统; 以及控制器,其被配置为基于收听者的位置来引导可操纵的扬声器系统。

    Biometrics-Based Dynamic Sound Masking
    8.
    发明申请
    Biometrics-Based Dynamic Sound Masking 有权
    基于生物识别的动态声屏蔽

    公开(公告)号:US20170061950A1

    公开(公告)日:2017-03-02

    申请号:US14833386

    申请日:2015-08-24

    申请人: Plantronics, Inc.

    IPC分类号: G10K11/175 G06K9/00 H04R1/10

    摘要: Apparatus having corresponding methods and computer-readable media comprises: a speaker configured to provide a masking sound to an individual; a biometric sensor configured to collect biometric data from the individual; and a controller configured to modify the masking sound based on the biometric data.

    摘要翻译: 具有相应方法和计算机可读介质的装置包括:扬声器,被配置为向个人提供掩蔽声; 生物测定传感器,被配置为从个体收集生物特征数据; 以及控制器,被配置为基于所述生物特征数据来修改所述掩蔽声音。

    Interactive Voice Response (IVR) Routing System
    9.
    发明申请
    Interactive Voice Response (IVR) Routing System 有权
    交互式语音应答(IVR)路由系统

    公开(公告)号:US20150350427A1

    公开(公告)日:2015-12-03

    申请号:US14295201

    申请日:2014-06-03

    申请人: PLANTRONICS, INC.

    IPC分类号: H04M3/493

    CPC分类号: H04M3/493 H04M3/4936

    摘要: An interactive voice response method and system is described. A computerized IVR dialer signals to an IVR system that it is capable of high speed operations. The IVR system completes the high speed operations handshake with the IVR dialer. The two IVR components then continue processing of the IVR call at speeds higher than likely obtainable in a conventional IVR call, e.g., one in which the IVR dialer is performed by a human caller. The IVR system and the IVR dialer may employ a high speed IVR script that eliminates many of the instructional messages provided to human IVR callers and also eliminates or reduces the duration of pauses between the communication of information.

    摘要翻译: 描述了交互式语音响应方法和系统。 计算机化的IVR拨号器向IVR系统发出信号,使其能够进行高速运行。 IVR系统完成与IVR拨号器的高速操作握手。 然后,两个IVR组件继续以比在常规IVR呼叫中可能获得的速度更高的IVR呼叫处理,例如IVR拨号程序由人类呼叫者执行。 IVR系统和IVR拨号器可以使用高速IVR脚本,其消除了提供给人IVR呼叫者的许多指令消息,并且还消除或减少了信息通信之间的暂停持续时间。

    Noise Masking in Headsets
    10.
    发明申请
    Noise Masking in Headsets 审中-公开
    耳机中的噪音遮蔽

    公开(公告)号:US20150348530A1

    公开(公告)日:2015-12-03

    申请号:US14293901

    申请日:2014-06-02

    申请人: Plantronics, Inc.

    摘要: Methods and apparatuses for addressing open space noise are disclosed using both dynamic and static sound masking. In one example, an adaptive sound masking system and method portions undesired sound into time-blocks and estimates frequency spectrum and power level, and continuously generates masking noise with a matching or predetermined spectrum and loudness or power level to mask the undesired sound. In another example, a static sound masking system and method portions undesired sound into time-blocks and estimates frequency spectrum and power level, and generates a static noise-masking signal with a matching spectrum and power level to mask the undesired sound.

    摘要翻译: 公开了用于解决开放空间噪声的方法和装置,其使用动态和静态声音掩蔽。 在一个示例中,自适应声音屏蔽系统和方法将不期望的声音部分分解成时间块并估计频谱和功率电平,并且连续地生成具有匹配或预定频谱和响度或功率电平的掩蔽噪声以掩蔽不期望的声音。 在另一示例中,静态声音屏蔽系统和方法将不期望的声音部分分解成时间块并估计频谱和功率电平,并且产生具有匹配的频谱和功率电平的静态噪声屏蔽信号以掩蔽不期望的声音。