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1.发明申请Methods and apparatus for context and experience sensitive prompting in voice applications 有权语音应用中的语境和体验敏感提示的方法和设备公开(公告)号：US20050177374A1
公开(公告)日：2005-08-11
申请号：US10772829
申请日：2004-02-05
申请人： Robert Cooper , Derek Sanders , Vladimir Tokarev
发明人： Robert Cooper , Derek Sanders , Vladimir Tokarev
CPC分类号： G10L15/22 , G10L2015/227 , G10L2015/228
摘要： Systems and techniques for improved user prompting. A system according to one aspect of the invention includes a central server hosting various modules providing services to users. The modules suitably employ voice recognition in order to interpret user inputs. Each module has access to user information that includes information indicating the user's experience with each function of each module. When a module needs to issue a prompt to the user, it retrieves and examines the user information to determine the user's experience with the module and function. Suitably, each module is operative to categorize a user as belonging to an experience category, such as novice, intermediate and expert based on the user's level of experience with the function. The module selects a prompt associated with the user's level of experience with the function and presents it to the user.
摘要翻译： 改进用户提示的系统和技术。 根据本发明的一个方面的系统包括托管向用户提供服务的各种模块的中央服务器。 模块适合采用语音识别来解释用户输入。 每个模块都可以访问用户信息，其中包括指示每个模块的每个功能的用户体验的信息。 当模块需要向用户发出提示时，它将检索和检查用户信息，以确定用户对模块和功能的体验。 适当地，每个模块可操作地基于用户的功能经验水平将用户归类为属于体验类别，诸如新手，中间和专家。 该模块选择与该用户的用户体验级别相关联的提示并将其呈现给用户。
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2.发明申请Methods and apparatus for data caching to improve name recognition in large namespaces 有权用于数据缓存的方法和设备，以改善大型命名空间中的名称识别公开(公告)号：US20050175159A1
公开(公告)日：2005-08-11
申请号：US10772885
申请日：2004-02-05
申请人： Robert Cooper , Derek Sanders , Vladimir Tokarev
发明人： Robert Cooper , Derek Sanders , Vladimir Tokarev
CPC分类号： G10L15/1815 , H04M3/2218 , H04M3/36 , H04M3/42204 , H04M3/42314 , H04M3/4931 , H04M2201/40
摘要： Systems and techniques for improved efficiency and accuracy in voice dialing and directory lookup applications. A voice dialing module receives an input from a user and examines a directory to identify recognition results matching the voice input. A list of recognition results matching the voice input is constructed, the entries being ranked by confidence. A called party cache for each user includes entries for parties the user is likely to call. Once the result list has been constructed, the voice dialing module compares the list with the called party cache in order to determine if entries in the list appear in the cache. If an entry in the result list appears in the cache, the result list is reordered in order to take into account the increased likelihood that an entry appearing in the called party cache will be an entry the user wishes to call.
摘要翻译： 用于提高语音拨号和目录查找应用程序的效率和准确性的系统和技术。 语音拨号模块从用户接收输入并检查目录以识别与语音输入相匹配的识别结果。 构建与语音输入匹配的识别结果的列表，条目按置信度排序。 每个用户的被叫方缓存包括用户可能呼叫的各方的条目。 一旦构建了结果列表，语音拨号模块将列表与被叫方缓存进行比较，以便确定列表中的条目是否出现在缓存中。 如果结果列表中的条目出现在缓存中，则重新排序结果列表，以便考虑出现在被叫方缓存中的条目将是用户希望调用的条目的增加的可能性。
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公开(公告)号：US20050177376A1
公开(公告)日：2005-08-11
申请号：US10772488
申请日：2004-02-05
申请人： Robert Cooper , Derek Sanders , Vladimir Tokarev
发明人： Robert Cooper , Derek Sanders , Vladimir Tokarev
CPC分类号： G10L15/065
摘要： Systems and techniques for analyzing voice recognition results in order to improve efficiency and accuracy of voice recognition. When a voice activated module undertakes a voice recognition attempt, it invokes a voice recognition module that constructs a list of voice recognition results. The list is analyzed by a results postprocessor that employs information relating to past recognition results and user information to make changes to the list. The results postprocessor may delete results that have been previously rejected during a current recognition transaction and may further alter and reorder the results list based on historical results. The results postprocessor may further alter and reorder the results list based on information relating to the user engaging in the recognition attempt.
摘要翻译： 用于分析语音识别的系统和技术是为了提高语音识别的效率和准确性。 当语音激活模块进行语音识别尝试时，它调用构成语音识别结果列表的语音识别模块。 该列表由结果后处理器分析，后处理器使用与过去的识别结果和用户信息相关的信息来对列表进行更改。 结果后处理器可以删除先前在当前识别交易期间被拒绝的结果，并且可以根据历史结果进一步改变和重新排序结果列表。 结果后处理器可以基于与参与识别尝试的用户有关的信息来进一步改变和重新排列结果列表。
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4.发明申请Methods and apparatus for providing context and experience sensitive help in voice applications 审中-公开在语音应用中提供语境和体验敏感帮助的方法和设备公开(公告)号：US20050177373A1
公开(公告)日：2005-08-11
申请号：US10772483
申请日：2004-02-05
申请人： Robert Cooper , Derek Sanders , Vladimir Tokarev
发明人： Robert Cooper , Derek Sanders , Vladimir Tokarev
CPC分类号： G10L15/22 , G06F9/453 , G10L2015/227 , G10L2015/228
摘要： Systems and techniques for improved user prompting in the event of voice recognition failures. A system according to one aspect of the invention includes a central server hosting various modules employing voice recognition in order to interpret user inputs. When a module fails to recognize an input, it invokes a help application that selects an appropriate help prompt. The help application has access to user information including information indicating the user's experience with each function of each module. The help application receives notification of the module and function being used when the unrecognized input was received and examines the user information to determine the user's experience with the module and function. The help application categorizes a user as belonging to an experience category, such as novice, intermediate and expert based on the user's experience with the function and selects a help prompt associated with the user's experience with the function.
摘要翻译： 在语音识别失败的情况下改进用户提示的系统和技术。 根据本发明的一个方面的系统包括托管使用语音识别的各种模块以解释用户输入的中央服务器。 当模块无法识别输入时，它会调用一个帮助应用程序，该应用程序会选择适当的帮助提示。 帮助应用程序可以访问用户信息，包括指示每个模块的每个功能的用户体验的信息。 帮助应用程序在接收到无法识别的输入时收到使用的模块和功能的通知，并检查用户信息以确定用户对模块和功能的体验。 帮助应用程序根据用户的功能经验将用户归类为属于体验类别，如新手，中级和专家，并选择与用户的功能相关的帮助提示。
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