摘要:
A proxy apparatus and method for streaming media information via at least one network and for building-up a good quality version of the media information. When a user device communicates with the proxy apparatus using a particular bandwidth and requests that media information be provided, the proxy apparatus first determines if a version of the media information encoded for the user device's connection bandwidth has been stored in the proxy apparatus. If a version of the media information encoded for the user device's bandwidth is not available from the proxy apparatus, the proxy apparatus sends a request to a media server for the media information. If the version of the media information has missing packets, the proxy device sends retransmission requests to the media server to obtain the missing packets, thereby building-up a good quality version of the media information.
摘要:
A proxy apparatus and method for streaming media information via at least one network and for building-up a good quality version of the media information. When a user device communicates with the proxy apparatus using a particular bandwidth and requests that media information be provided from a media server, the proxy apparatus first determines if a version of the media information encoded for the user device's connection bandwidth has been stored in the proxy apparatus. If a version of the media information encoded for the user device's bandwidth is not available from the proxy apparatus, the proxy apparatus sends a request to a media server for the media information. Once the media server receives the request, the media server begins to stream a copy of the media information encoded for the user device's bandwidth to the user device via the network and proxy device. If a version of the media information for the bandwidth is not available from the media server, the version for the largest bandwidth that does not exceed the bandwidth of the user device connection, is streamed to the user device. If the version of the media information has missing packets, the proxy device sends retransmission requests to the media server to obtain the missing packets, thereby building-up a good quality version of the media information.
摘要:
A proxy apparatus and method for streaming media information via at least one network and for building-up a good quality version of the media information. When a user device communicates with the proxy apparatus using a particular bandwidth and requests that media information be provided from a media server, the proxy apparatus first determines if a version of the media information encoded for the user device's connection bandwidth has been stored in the proxy apparatus. If a version of the media information encoded for the user device's bandwidth is not available from the proxy apparatus, the proxy apparatus sends a request to a media server for the media information. Once the media server receives the request, the media server begins to stream a copy of the media information encoded for the user device's bandwidth to the user device via the network and proxy device. If a version of the media information for the bandwidth is not available from the media server, the version for the largest bandwidth that does not exceed the bandwidth of the user device connection, is streamed to the user device. If the version of the media information has missing packets, the proxy device sends retransmission requests to the media server to obtain the missing packets, thereby building-up a good quality version of the media information.
摘要:
Real time delivery of multimedia information accessed either through the Internet, or otherwise, simultaneously, or sequentially time delayed to one more users, is enabled by delivering the multimedia information over a switched network via a multipoint control unit. A client establishes a connection with a server, or other remote location where desired multimedia information is resident, identifies the desired multimedia information and provides client information identifying the locations of the users. The client information may include the telephone numbers or other access numbers of each of the multiple users. The multimedia information is then delivered by a multimedia server to a bridging apparatus through a switched network guaranteeing high quality of service, secure connection and billing control. Connecting one or more users to a live agent is also made possible by providing the telephone numbers of the users and the live agent directly to the multipoint control unit. The delivery of the multimedia information can be secured by comparing the client information to a segmented "to call" list to determine whether the client is authorized to receive the requested multimedia information. Alternatively, or in addition, security can be implemented by mounting a video camera at the client's endpoint and connecting a database running face recognition software to the multimedia server. The multimedia server's call to the user triggers the camera to take a picture of the user. The selected content is restricted to authorized users by comparing the picture to pictures of authorized faces stored in the database.
摘要:
An intelligent data network call spawning system monitors a subscriber's interactions on a data network and spawns a call to an information provider. The intelligent data network call set up system monitors the data network user's navigational actions and analyzes the actions with an expert system, for example. The system spawns a call to an information provider based on these actions. The intelligent data network call spawning system includes a call spawning device that serves as an interface between the subscriber and the information provider. The call spawning device supports web sites visited by subscribers and spawns calls to information providers and may coordinate with a call coordination device to provide preamble information to a called party so that the called party is briefed regarding the subject matter of interest to the subscriber.
摘要:
An intelligent data network call setup system forwards data network user information to an operator, for example, for a call with a data network user. The intelligent data network call set up system monitors the data network user's actions and generates information that summarizes potential reasons for the data network user's call and forwards such information as preamble information to the operator. The intelligent data network call set up system includes a call coordination device that serves as an interface between the data network user and the operator. The call coordination device supports web sites visited by data network users and when a request for a call is received, the call coordination device provides the operator with the user's action history, and other helpful information to the operator such as products that may interest the user to avoid the undesirable “cold start” experience. In this way, the operator may be more knowledgeable and helpful to the user.
摘要:
An intelligent data network call setup system forwards data network user information to an operator, for example, for a call with a data network user. The intelligent data network call set up system monitors the data network user's actions and generates information that summarizes potential reasons for the data network user's call and forwards such information as preamble information to the operator. The intelligent data network call set up system includes a call coordination device that serves as an interface between the data network user and the operator. The call coordination device supports web sites visited by data network users and when a request for a call is received, the call coordination device provides the operator with the user's action history, and other helpful information to the operator such as products that may interest the user to avoid the undesirable “cold start” experience. In this way, the operator may be more knowledgeable and helpful to the user.
摘要:
A communications system uses a World Wide Web (Web) server to provide multimedia messaging functions over the Internet. Multimedia workstations are interconnected via the public switched telephone network (PSTN). Parties are provided with multimedia mailboxes on message servers that are connected to the PSTN and the Internet. In order to identify the message server on which a called party's mailbox is located, the Web server provides the multimedia number of the called party's message server when a call is made. In addition, the Web server provides the multimedia number of the called party. When a multimedia call is unanswered, the system uses the multimedia number of the message server and the called party multimedia number provided by the Web server to record and store a message for the called party in the called party's mailbox.
摘要:
A system and method for establishing a communication path for a call between a video telephone/teleconference call and a packet network telephone terminal through a packet network. The call is routed through a multimedia gateway which performs a conversion process between a video telephone/teleconference domain and a packet network telephone domain.
摘要:
An enduser at a POTS analog voice-only endpoint (136) and endusers at H.320 standard multimedia terminals (101, 102, 103, 104), which each communicate over separate voice, video and data streams, engage in a videoconference with each other in a pseudo multimedia manner through a central platform (135) that provides call conversion capabilities. A document to be shared by a user at the POTS endpoint with users at the multimedia endpoints is transmitted as a data signal from a facsimile machine (137) or PC terminal (138) associated with the POTS user to a server (146) in the platform. The received data signal is then inputted to a multimedia bridge (124) and transmitted on the data stream to each multimedia endpoint for display on a window on each multimedia terminal. Similarly, a document to be shared by a multimedia endpoint is transmitted on a data stream to the multimedia bridge, where it is bridged on the data stream transmitted to the other multimedia endpoints and to the server. The document is then transmitted from the server to the facsimile machine or PC terminal associated with the POTS endpoint. In conventional multimedia conferencing arrangements, voice-activated switching is used to determine which user's video image is bridged onto the video stream transmitted to each multimedia terminal. When the audio signal from the POTS user would cause a video signal from that user's terminal to be bridged to all the multimedia endpoints if in fact that user was at a multimedia terminal, a stored image of that user is retrieved from a database (151) and outputted by the bridge on the video stream transmitted to each multimedia terminal to enable the multimedia participants to visually identify the presently talking enduser.