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公开(公告)号：US10816960B2
公开(公告)日：2020-10-27
申请号：US15970932
申请日：2018-05-04
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan Asenjo , John Strohmenger , Stephen Nawalaniec , Bradford H. Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Sal Conti
IPC: G05B19/418 , G06Q10/06 , G06F3/048 , G05B23/02
Abstract: A cloud-based virtualization generation service collects industrial-automation-system-related data from multiple industrial automation systems of multiple industrial customers for storage and analysis on a cloud platform. A virtualization management component analyzes the data and generates a virtualized industrial automation system of the industrial automation system based on the analysis results. The virtualization management component updates the virtualized industrial automation system based on operation of, and user interactions with, the industrial automation system. The virtualization management component receives user interactions with the virtualized industrial automation system to facilitate remotely interacting with and/or controlling the industrial automation system and/or generates corresponding control signals that it sends to the industrial automation system to facilitate controlling operation of the industrial automation system. The virtualization management component also customizes a user's view of the virtualized industrial automation system based on user's role, authorization, or location.
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公开(公告)号：US20140336795A1
公开(公告)日：2014-11-13
申请号：US14088011
申请日：2013-11-22
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan L. Asenjo , John Strohmenger , Stephen Thomas Nawalaniec , Bradford Henry Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Salvatore T. Conti
IPC: G05B19/408
CPC classification number: G05B19/4083 , G06Q10/06 , Y02P90/86
Abstract: A remote technical support system leverages a cloud platform to automate technical support interactions, facilitating rapid diagnosis and solution of detected performance issues in industrial systems. The technical support system facilitates automated collection of relevant system data from a customer's industrial assets in the event of a detected performance issue requiring involvement of a technical support entity. The relevant system data can be sent to the cloud platform in response to a manual request for support at the plant floor, or automatically in response to detection of a possible device failure or performance issue. The cloud-based remote technical support system then routes the data to a suitable remote support representative, providing the representative with information about customer's industrial system and operations that may be relevant in connection with diagnosing the issue.
Abstract translation: 远程技术支持系统利用云平台自动化技术支持交互，促进工业系统中检测到的性能问题的快速诊断和解决。 如果检测到的性能问题需要技术支持实体参与，则技术支持系统便于从客户的工业资产自动收集相关系统数据。 相应的系统数据可以响应于在车间的手动请求支持而发送到云平台，或者自动响应于可能的设备故障或性能问题的检测。 然后，基于云的远程技术支持系统将数据路由到合适的远程支持代表，为代表提供有关客户工业系统和可能与诊断问题相关的操作的信息。
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公开(公告)号：US20190130057A1
公开(公告)日：2019-05-02
申请号：US16234039
申请日：2018-12-27
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan Asenjo , John Strohmenger , Stephen Nawalaniec , Bradford H. Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Sal Conti
Abstract: A cloud-based simulation generation service collects industrial data from multiple industrial customers for storage and analysis on a cloud platform. The service employs a simulation generator component that analyzes data to facilitate generating a simulation model that simulates an industrial automation system, including simulating or emulating industrial devices, industrial processes, other industrial assets, or network-related assets or devices, and their respective interrelationships with each other. The simulation generator component also analyzes modification data to facilitate generating a modified simulation model that simulates the industrial automation system based on the modification. The simulation generator component performs operation simulations using the simulation model or modified simulation model to facilitate determining whether making the modification is appropriate, determining or predicting performance of a modified industrial automation system, determining compatibility of a modification with an industrial automation system, or determining or predicting performance of the industrial automation system when processing a work order.
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公开(公告)号：US20180253082A1
公开(公告)日：2018-09-06
申请号：US15970932
申请日：2018-05-04
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan Asenjo , John Strohmenger , Stephen Nawalaniec , Bradford H. Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Sal Conti
IPC: G05B19/418 , G06Q10/06 , G06F3/048 , G05B23/02
CPC classification number: G05B19/4185 , G05B23/0272 , G06F3/048 , G06Q10/06 , Y02P90/86
Abstract: A cloud-based virtualization generation service collects industrial-automation-system-related data from multiple industrial automation systems of multiple industrial customers for storage and analysis on a cloud platform. A virtualization management component analyzes the data and generates a virtualized industrial automation system of the industrial automation system based on the analysis results. The virtualization management component updates the virtualized industrial automation system based on operation of, and user interactions with, the industrial automation system. The virtualization management component receives user interactions with the virtualized industrial automation system to facilitate remotely interacting with and/or controlling the industrial automation system and/or generates corresponding control signals that it sends to the industrial automation system to facilitate controlling operation of the industrial automation system. The virtualization management component also customizes a user's view of the virtualized industrial automation system based on user's role, authorization, or location.
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公开(公告)号：US09954972B2
公开(公告)日：2018-04-24
申请号：US15214583
申请日：2016-07-20
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan L. Asenjo , John Strohmenger , Stephen Thomas Nawalaniec , Bradford Henry Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Salvatore T. Conti
CPC classification number: H04L67/306 , G06Q10/06 , G06Q10/0637 , H04L65/403 , H04L67/10 , H04L67/22 , Y02P90/86
Abstract: Cloud-aware industrial devices feed robust sets of data to a cloud-based data analyzer that executes as a service in a cloud platform. In addition to industrial data generated or collected by the industrial devices, the devices can provide device profile information to the cloud-based analyzer that identifies the device and relevant configuration information. The industrial devices can also provide customer data identifying an owner of the industrial devices, contact information for the owner, active service contracts, etc. The cloud-based data analyzer leverages this information to perform a variety of custom analytics on the data and generate reports or notifications catered to the particular industrial assets' optimal performance and business goals of the owner's industrial enterprise, as well as perform real-time decision making and control.
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Patent Agency Ranking
公开(公告)号：US20180012510A1
公开(公告)日：2018-01-11
申请号：US15714333
申请日：2017-09-25
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan Asenjo , John Strohmenger , Stephen Nawalaniec , Bradford H. Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Sal Conti
CPC classification number: G09B19/18 , G06Q10/06 , G06Q10/1097
Abstract: A cloud-based performance enhancement service captures and collects data relating to interactions of users with industrial automation systems of multiple industrial customers for storage and analysis on a cloud platform. The service employs a performance enhancement component that analyzes the data to facilitate determining correlations between certain user interactions and favorable performance of an industrial automation system, determining user interactions that are less favorable or unsafe, determining alternative actions that a user can take to achieve a same or similar preferred operational result, generating recommendations relating to the alternative actions, determining or designing components or techniques that can automate a preferred user action, determining improved user assignments in connection with the industrial automation system, and/or generating training modules or presentations based on preferred user actions that can be used to train users to more efficiently interact with an industrial automation system to achieve improved system performance.
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公开(公告)号：US09786197B2
公开(公告)日：2017-10-10
申请号：US14087922
申请日：2013-11-22
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan Asenjo , John Strohmenger , Stephen Nawalaniec , Bradford H. Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Sal Conti
CPC classification number: G09B19/18 , G06Q10/06 , G06Q10/1097
Abstract: A cloud-based performance enhancement service captures and collects data relating to interactions of users with industrial automation systems of multiple industrial customers for storage and analysis on a cloud platform. The service employs a performance enhancement component that analyzes the data to facilitate determining correlations between certain user interactions and favorable performance of an industrial automation system, determining user interactions that are less favorable or unsafe, determining alternative actions that a user can take to achieve a same or similar preferred operational result, generating recommendations relating to the alternative actions, determining or designing components or techniques that can automate a preferred user action, determining improved user assignments in connection with the industrial automation system, and/or generating training modules or presentations based on preferred user actions that can be used to train users to more efficiently interact with an industrial automation system to achieve improved system performance.
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公开(公告)号：US20230274661A1
公开(公告)日：2023-08-31
申请号：US18313001
申请日：2023-05-05
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan Asenjo , John Strohmenger , Stephen Nawalaniec , Bradford H. Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Sal Conti
CPC classification number: G09B19/18 , G06Q10/06 , G06Q10/1097
Abstract: A cloud-based performance enhancement service captures and collects data relating to interactions of users with industrial automation systems of multiple industrial customers for storage and analysis on a cloud platform. The service employs a performance enhancement component that analyzes the data to facilitate determining correlations between certain user interactions and favorable performance of an industrial automation system, determining user interactions that are less favorable or unsafe, determining alternative actions that a user can take to achieve a same or similar preferred operational result, generating recommendations relating to the alternative actions, determining or designing components or techniques that can automate a preferred user action, determining improved user assignments in connection with the industrial automation system, and/or generating training modules or presentations based on preferred user actions that can be used to train users to more efficiently interact with an industrial automation system to achieve improved system performance.
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公开(公告)号：US11676508B2
公开(公告)日：2023-06-13
申请号：US17223385
申请日：2021-04-06
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan Asenjo , John Strohmenger , Stephen Nawalaniec , Bradford H. Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Sal Conti
IPC: G09B19/18 , G06Q10/06 , G06Q10/10 , G06Q10/1093
CPC classification number: G09B19/18 , G06Q10/06 , G06Q10/1097
Abstract: A cloud-based performance enhancement service captures and collects data relating to interactions of users with industrial automation systems of multiple industrial customers for storage and analysis on a cloud platform. The service employs a performance enhancement component that analyzes the data to facilitate determining correlations between certain user interactions and favorable performance of an industrial automation system, determining user interactions that are less favorable or unsafe, determining alternative actions that a user can take to achieve a same or similar preferred operational result, generating recommendations relating to the alternative actions, determining or designing components or techniques that can automate a preferred user action, determining improved user assignments in connection with the industrial automation system, and/or generating training modules or presentations based on preferred user actions that can be used to train users to more efficiently interact with an industrial automation system to achieve improved system performance.
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公开(公告)号：US10726428B2
公开(公告)日：2020-07-28
申请号：US16262153
申请日：2019-01-30
Applicant: Rockwell Automation Technologies, Inc.
Inventor： Juan L. Asenjo , John Strohmenger , Stephen Thomas Nawalaniec , Bradford Henry Hegrat , Joseph A. Harkulich , Jessica Lin Korpela , Jenifer Rydberg Wright , Rainer Hessmer , John Dyck , Edward Alan Hill , Salvatore T. Conti
Abstract: Cloud-aware industrial devices feed robust sets of data to a cloud-based data analyzer that executes as a service in a cloud platform. In addition to industrial data generated or collected by the industrial devices, the devices can provide device profile information to the cloud-based analyzer that identifies the device and relevant configuration information. The industrial devices can also provide customer data identifying an owner of the industrial devices, contact information for the owner, active service contracts, etc. The cloud-based data analyzer leverages this information to perform a variety of custom analytics on the data and generate reports or notifications catered to the particular industrial assets' optimal performance and business goals of the owner's industrial enterprise, as well as perform real-time decision making and control.
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