公开(公告)号：US07941332B2

公开(公告)日：2011-05-10

申请号：US11342421

申请日：2006-01-30

申请人： Te-Kai Liu ,  Danny Nan Tang

发明人： Te-Kai Liu ,  Danny Nan Tang

IPC分类号： G06F17/30

CPC分类号： G06F9/5083 ,  G06F2209/5019 ,  G06Q10/063

摘要： An apparatus, system, and method are disclosed for modeling and optimizing an enterprise application system. The apparatus, in one embodiment, is configured to determine the system processing capacity and workload characteristics. The apparatus is further configured to determine optimization parameters, including the system processor utilization, minimum job acquiring rates for data entry points of the system, and software component multi-parallelism recommendations. A method is disclosed, in one embodiment, to report the optimization parameters and to implement the optimization parameters within the system during run-time.

摘要翻译： 公开了一种用于建模和优化企业应用系统的装置，系统和方法。 在一个实施例中，该装置被配置为确定系统处理能力和工作负载特性。 该装置还被配置为确定优化参数，包括系统处理器利用率，系统的数据输入点的最小作业获取速率以及软件组件多并行性建议。 在一个实施例中公开了一种在运行期间报告优化参数并在系统内实现优化参数的方法。

公开(公告)号：US08565390B2

公开(公告)日：2013-10-22

申请号：US13523289

申请日：2012-06-14

申请人： Te-Kai Liu ,  Kiyoshi Maruyama

发明人： Te-Kai Liu ,  Kiyoshi Maruyama

IPC分类号： H04M1/64

CPC分类号： H04M3/4938 ,  H04M3/42068

摘要： The present invention relates to managing connections between one or more data network interfaces and one or more phone interfaces. In one embodiment, a manager process, running on a computer system receives one or more telephone calls from one or more users over one of the phone interfaces and then accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The manager process looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. A two-way communication with the associated IRA occurs during the session.

摘要翻译： 本发明涉及管理一个或多个数据网络接口与一个或多个电话接口之间的连接。 在一个实施例中，在计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，然后访问与每个用户相关联的一个或多个配置文件。 这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。 向用户呈现服务标识符的菜单。 管理者进程查找与用户从菜单中选择的服务标识相关联的其中一个IRA的代理地址，并与相关联的IRA建立会话。 在会话期间发生与相关IRA的双向通信。

公开(公告)号：US08233593B2

公开(公告)日：2012-07-31

申请号：US12102969

申请日：2008-04-15

申请人： Te-Kai Liu ,  Kiyoshi Maruyama

发明人： Te-Kai Liu ,  Kiyoshi Maruyama

IPC分类号： H04M1/64

CPC分类号： H04M3/4938 ,  H04M3/42068

摘要： The present invention is a computer system and method that manages connections between one or more data network interfaces and one or more phone interfaces. A manager process, running on a computer system having both data and phone network interfaces, receives one or more telephone calls from one or more users over one of the phone interfaces and than accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The system then looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. Having done this a two-way communication with the associated IRA occurs during the session. In this communication, the IRA is capable of passing information to the system from one or more application servers to which the IRA is connected over one or more data networks.

摘要翻译： 本发明是一种管理一个或多个数据网络接口与一个或多个电话接口之间的连接的计算机系统和方法。 在具有数据和电话网络接口的计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，而不是访问与每个用户相关联的一个或多个配置文件。 这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。 向用户呈现服务标识符的菜单。 然后，系统从菜单中查找与用户选择的服务标识符相关联的IRA之一的代理地址，并与相关联的IRA建立会话。 完成此操作后，会话中会发生与相关IRA的双向通信。 在此通信中，IRA能够通过一个或多个数据网络将信息传递到IRA所连接的一个或多个应用服务器的系统。

公开(公告)号：US06330499B1

公开(公告)日：2001-12-11

申请号：US09357840

申请日：1999-07-21

申请人： Paul Bao-Luo Chou ,  Bhavani S. Iyer ,  Jennifer Lai ,  Anthony Levas ,  Lawrence Isaac Lieberman ,  Te-Kai Liu ,  Paul Andrew Moskowitz ,  Jung-Mu Tang ,  Rose Marie Williams ,  Danny Chan-Yong Wong ,  Alan Chakra ,  Euiyoung Kim

发明人： Paul Bao-Luo Chou ,  Bhavani S. Iyer ,  Jennifer Lai ,  Anthony Levas ,  Lawrence Isaac Lieberman ,  Te-Kai Liu ,  Paul Andrew Moskowitz ,  Jung-Mu Tang ,  Rose Marie Williams ,  Danny Chan-Yong Wong ,  Alan Chakra ,  Euiyoung Kim

IPC分类号： G01M1700

CPC分类号： G07C5/008 ,  G06F19/00 ,  G07C5/08 ,  H04L67/02 ,  H04L67/12

摘要： A system and method for vehicle diagnostic and health monitoring includes a client computer device within the vehicle, coupled to the vehicle's monitoring systems, for data management, remote session management and user interaction, a communication system, coupled to the client computer device, for providing remote communication of data including data derived from internal monitoring systems of the vehicle, and a remote service center including a vehicle data store, a server computer, a diagnostic engine, and a communicator for communicating the results of analysis of vehicle information to the client computer device via the communication system.

摘要翻译： 用于车辆诊断和健康监测的系统和方法包括车辆内的客户端计算机设备，耦合到车辆的监视系统，用于数据管理，远程会话管理和用户交互，耦合到客户端计算机设备的通信系统，用于提供 包括来自车辆的内部监控系统的数据的数据的远程通信，以及包括车辆数据存储，服务器计算机，诊断引擎和通信器的远程服务中心，用于将车辆信息的分析结果传送到客户端计算机 设备通过通信系统。

公开(公告)号：US20080192909A1

公开(公告)日：2008-08-14

申请号：US12102969

申请日：2008-04-15

申请人： Te-Kai Liu ,  Kiyoshi Maruyama

发明人： Te-Kai Liu ,  Kiyoshi Maruyama

IPC分类号： H04M11/00

CPC分类号： H04M3/4938 ,  H04M3/42068

摘要： The present invention is a computer system and method that manages connections between one or more data network interfaces and one or more phone interfaces. A manager process, running on a computer system having both data and phone network interfaces, receives one or more telephone calls from one or more users over one of the phone interfaces and than accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The system then looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. Having done this a two-way communication with the associated IRA occurs during the session. In this communication, the IRA is capable of passing information to the system from one or more application servers to which the IRA is connected over one or more data networks.

公开(公告)号：US07366677B1

公开(公告)日：2008-04-29

申请号：US09652159

申请日：2000-08-31

申请人： Te-Kai Liu ,  Michael C. Greenwood

发明人： Te-Kai Liu ,  Michael C. Greenwood

IPC分类号： G06Q10/00

CPC分类号： B60R25/00 ,  G06Q10/02 ,  H04L63/0823 ,  H04L63/083 ,  H04L63/0853

摘要： Cars of a car rental system are made operable by having a renter present a digital key issued from the car rental system. The digital key specifies the starting date and time of a given rental transaction, and the identification of the car the key is for. The digital key is further signed by the car rental system for authenticity. A prospective renter makes online reservation over the Web and downloads into a portable storage device a digital key which can be used to operate the reserved car on the day the reservation is made for. On the pickup day, the renter goes to the car and inserts the portable storage device into a slot on the car. Upon successful verification of the digital key, the car is enabled and the renter can keep the car until he or she wants to return the car. The return process starts by having the renter obtain a invalidated digital key from the car. Once the rental car invalidates the digital key provided by the renter, the renter can no longer operate the rental car. Since the in-car controller is able to decipher the given authorization information, there is no need to re-program the in-car controller for each renter. The renter will be held liable for the rental car until he or she presents the invalidated digital key to the central station of the car rental system. To prevent a lost digital key from being used by unauthorized parties, a digital key can contain information such as a personal identification number (PIN) or a hash of the PIN of the authorized renter. For extra protection, the renter can opt to include his or her PIN in the digital key when the key is created by the car rental system. The parking lot of the car rental system can be operated without security personnel checking for proper authorization.

摘要翻译： 汽车租赁系统的汽车通过使承租人呈现从租车系统发出的数字钥匙而可操作。 数字键指定给定租赁交易的开始日期和时间，以及钥匙的车身识别。 汽车租赁系统进一步签署了数字钥匙的真实性。 预期租用者通过网络进行在线预订，并将便携式存储设备下载到数字钥匙，数字钥匙可用于在预约当天操作预约车。 在出发日，租车者将车辆插入便携式存储设备到汽车的槽中。 在成功验证数字钥匙后，汽车启用，租客可以保持轿厢，直到他或她想要返回汽车。 退房过程开始于让租客从汽车中获取无效的数字钥匙。 一旦租车使租客提供的数字钥匙无效，租客就不能再运行租车了。 由于车载控制器能够解密给定的授权信息，所以不需要为每个租用者重新编程车载控制器。 承租人将对租车负责，直到将该无效数字钥匙提交给租车系统的中央车站。 为了防止丢失的数字密钥被未授权方使用，数字密钥可以包含诸如个人识别码（PIN）或授权租用者的PIN的散列的信息。 为了额外的保护，承租人可以选择在钥匙由租车系统创建时将他或她的PIN包括在数字钥匙中。 租车系统的停车场可以在没有安全人员检查正确授权的情况下运行。

公开(公告)号：US06211777B1

公开(公告)日：2001-04-03

申请号：US09201192

申请日：1998-11-30

申请人： Michael Corey Greenwood ,  Te-Kai Liu

发明人： Michael Corey Greenwood ,  Te-Kai Liu

IPC分类号： B60Q100

CPC分类号： B60Q1/52 ,  G08G1/162

摘要： A method for exchanging information between vehicles involved in or near a collision site. When a collision is sensed by one vehicle, a message is transmitted from the one vehicle to at least one of the other vehicles within a threshold distance of the one vehicle. The message contains at least the identity of the one vehicle and preferably driver information, insurance information, along with the time and place of the collision.

摘要翻译： 一种在涉及碰撞现场或附近的车辆之间交换信息的方法。 当一辆车辆感测到碰撞时，在一辆车辆的阈值距离内，从一辆车辆向至少一辆其他车辆发送消息。 该消息至少包含一个车辆的身份，并且优选地包括驾驶员信息，保险信息以及碰撞的时间和地点。

公开(公告)号：US08838468B2

公开(公告)日：2014-09-16

申请号：US12058122

申请日：2008-03-28

申请人： Makoto Kano ,  Akio Koide ,  Te-Kai Liu ,  Bala Ramachandran

发明人： Makoto Kano ,  Akio Koide ,  Te-Kai Liu ,  Bala Ramachandran

IPC分类号： G06Q10/00 ,  G06Q10/06 ,  G06Q10/04

CPC分类号： G06Q10/04 ,  G06Q10/06 ,  G06Q10/06375 ,  G06Q10/0639 ,  G06Q10/067

摘要： A system and method for analyzing and managing business performance by designing and evaluating the performance of a business process model comprising a flow of business tasks and artifact sources that generate business artifacts. Business processes may be parsed to identify transformation opportunities meeting transformation conditions specified in a transformation knowledge. One or more identified transformation opportunities may be adopted, and parts of the process may be transformed according to transformation rules specified in a transformation knowledge. Analytics and computer simulation may be employed to evaluate business performance metrics of each of said transformed business processes. Iterative changes may be made to said business processes to manage business performance, reiterating transformation and evaluation steps until a satisfactory business process model is obtained. The resulting output is finally produced as a business process model in machine-readable format and can be deployed to a business environment.

摘要翻译： 通过设计和评估业务流程模型的性能来分析和管理业务绩效的系统和方法，包括生成业务工件的业务任务流和工件源。 业务流程可能被解析为识别转换知识中规定的转换条件的转换机会。 可以采用一个或多个识别的转换机会，并且可以根据变换知识中指定的转换规则来转换部分过程。 可以使用分析和计算机模拟来评估每个所述变换的业务流程的业务绩效指标。 可以对所述业务流程进行迭代变更以管理业务绩效，重申转换和评估步骤，直到获得令人满意的业务流程模型。 最终产生的产品最终以机器可读格式生成为业务流程模型，并可部署到业务环境中。

公开(公告)号：US08379808B2

公开(公告)日：2013-02-19

申请号：US12125432

申请日：2008-05-22

申请人： Te-Kai Liu ,  Kiyoshi Maruyama

发明人： Te-Kai Liu ,  Kiyoshi Maruyama

IPC分类号： H04M1/64

CPC分类号： H04M3/4938 ,  H04M3/42068

摘要： The present invention is a computer system and method that manages connections between one or more data network interfaces and one or more phone interfaces. A manager process, running on a computer system having both data and phone network interfaces, receives one or more telephone calls from one or more users over one of the phone interfaces and than accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The system then looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. Having done this a two-way communication with the associated IRA occurs during the session. In this communication, the IRA is capable of passing information to the system from one or more application servers to which the IRA is connected over one or more data networks.

摘要翻译： 本发明是一种管理一个或多个数据网络接口与一个或多个电话接口之间的连接的计算机系统和方法。 在具有数据和电话网络接口的计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，而不是访问与每个用户相关联的一个或多个配置文件。 这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。 向用户呈现服务标识符的菜单。 然后，系统从菜单中查找与用户选择的服务标识符相关联的IRAs之一的代理地址，并与相关联的IRA建立会话。 完成此操作后，会话中会发生与相关IRA的双向通信。 在此通信中，IRA能够通过一个或多个数据网络将信息传递到IRA所连接的一个或多个应用服务器的系统。

公开(公告)号：US20080285728A1

公开(公告)日：2008-11-20

申请号：US12125432

申请日：2008-05-22

申请人： Te-Kai Liu ,  Kiyoshi Maruyama

发明人： Te-Kai Liu ,  Kiyoshi Maruyama

IPC分类号： H04M1/64

CPC分类号： H04M3/4938 ,  H04M3/42068

摘要： The present invention is a computer system and method that manages connections between one or more data network interfaces and one or more phone interfaces. A manager process, running on a computer system having both data and phone network interfaces, receives one or more telephone calls from one or more users over one of the phone interfaces and than accesses one or more profiles associated with each of the users. These profiles have one or more service identifiers and one or more interactive response agent (IRA) identifiers associated with the respective user. A menu of the service identifiers is presented to the user. The system then looks up an agent address of one of the IRAs that is associated with the service identifier selected by the user from the menu and establishes a session with the associated IRA. Having done this a two-way communication with the associated IRA occurs during the session. In this communication, the IRA is capable of passing information to the system from one or more application servers to which the IRA is connected over one or more data networks.

摘要翻译： 本发明是一种管理一个或多个数据网络接口与一个或多个电话接口之间的连接的计算机系统和方法。 在具有数据和电话网络接口的计算机系统上运行的管理器进程通过一个电话接口从一个或多个用户接收一个或多个电话呼叫，而不是访问与每个用户相关联的一个或多个配置文件。 这些配置文件具有一个或多个服务标识符和与相应用户相关联的一个或多个交互式响应代理（IRA）标识符。 向用户呈现服务标识符的菜单。 然后，系统从菜单中查找与用户选择的服务标识符相关联的IRAs之一的代理地址，并与相关联的IRA建立会话。 完成此操作后，会话中会发生与相关IRA的双向通信。 在此通信中，IRA能够通过一个或多个数据网络将信息传递到IRA所连接的一个或多个应用服务器的系统。