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    Observation platform using structured communications for generating, reporting and creating a shared employee performance library
    6.
    发明授权
    Observation platform using structured communications for generating, reporting and creating a shared employee performance library 有权

    公开(公告)号：US10558938B2

    公开(公告)日：2020-02-11

    申请号：US16195555

    申请日：2018-11-19

    Applicant: Theatro Labs, Inc.

    Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella

    IPC: G06Q10/06 ,  H04L29/08 ,  H04L12/46 ,  H04L12/58

    Abstract: In a method of using an observation platform to determine relative expertise of enterprise employees, a computer system of the observation platform monitors communications from and to a plurality of communication devices which have been routed through a radio access point associated with the computer system. Each of the communication devices is associated with a user who is an employee in an enterprise. The computer system extracts information from the communications including identities of the users. The computer system measures performance of a plurality of the users based on aspects of the extracted information which are related to questions on one or more of products and processes of the enterprise, wherein the questions are posed and responded to via the communications devices. The computer system assigns a numerical ranking of the measured performance by each of the measured users, with respect to other measured users, at responding to the questions.

    Configuring, deploying, and operating applications for structured communications within observation platforms
    8.
    发明授权
    Configuring, deploying, and operating applications for structured communications within observation platforms 有权

    公开(公告)号：US11636420B2

    公开(公告)日：2023-04-25

    申请号：US17371307

    申请日：2021-07-09

    Applicant: Theatro Labs, Inc.

    Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Shiva Cheedella

    IPC: G06Q10/06 ,  G06Q10/0639 ,  H04L67/12 ,  H04L67/306 ,  H04L12/46 ,  H04L51/18 ,  H04L67/50 ,  H04L67/02

    Abstract: In a method of managing structured communications within an observation platform, responsive to a request interaction, a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to a programmable policy of the observation platform and applications installed on the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the policy, context, and status analyses.

    CONFIGURING , DEPLOYING, AND OPERATING AN APPLICATION FOR STRUCTURED COMMUNICATIONS FOR EMERGENCY RESPONSE AND TRACKING
    10.
    发明申请
    CONFIGURING , DEPLOYING, AND OPERATING AN APPLICATION FOR STRUCTURED COMMUNICATIONS FOR EMERGENCY RESPONSE AND TRACKING 有权

    公开(公告)号：US20210334731A1

    公开(公告)日：2021-10-28

    申请号：US17371332

    申请日：2021-07-09

    Applicant: Theatro Labs, Inc.

    Inventor： Christopher N. Todd ,  Guy R. VanBuskirk ,  Ravi Shankar Kumar ,  Kathryn Payne Torrence Shae ,  Jesse Alan Montgomery

    IPC: G06Q10/06 ,  H04L29/08 ,  H04L12/46 ,  H04L12/58

    Abstract: In a method of managing emergency management information within an observation platform an emergency management and response application is provisioned at an observation platform. The provisioning is administered by a cloud services platform and includes configuration and deployment of the emergency management and response application within the observation platform. A communicative connection is established, via a gateway of the cloud services platform, between the emergency management and response application and a system external to the observation platform. In response to receipt at the observation platform of a report of an emergency, operation of the emergency management and response application is triggered within the observation platform. Emergency management information is sent, via the emergency management and response application, to a group of users of the observation platform. The emergency management information includes at least one of an alert related to the emergency and instructions related to the emergency.

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