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公开(公告)号：US11907884B2
公开(公告)日：2024-02-20
申请号：US18122265
申请日：2023-03-16
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
IPC: G06Q10/0639 , H04L67/12 , H04L67/306 , H04L12/46 , H04L51/18 , H04L67/50 , H04L67/02
CPC classification number: G06Q10/06398 , H04L12/4625 , H04L51/18 , H04L67/02 , H04L67/12 , H04L67/306 , H04L67/535
Abstract: In a method of moderating action requests and structured communications within an observation platform, in response to a request interaction a computer system sets up an action request regarding a structured communication in the observation platform. The computer system analyzes the action request with respect to context in the observation platform, where the context is one of user context in the observation platform and device context in the observation platform. The computer system analyzes the action request with respect to status in the observation platform, where the status is one of user status in the observation platform and device status in the observation platform. The computer system moderates an action in the observation platform with respect to the structured communication based on results of the context and status analyses.
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公开(公告)号：US20220210209A1
公开(公告)日：2022-06-30
申请号：US17698325
申请日：2022-03-18
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.
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公开(公告)号：US20200153729A1
公开(公告)日：2020-05-14
申请号：US16738841
申请日：2020-01-09
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Steven Paul Russell , Shiva Cheedella , Jesse Montgomery
IPC: H04L12/721 , G06Q30/02 , H04L29/08 , H04W4/02
Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.
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公开(公告)号：US11683357B2
公开(公告)日：2023-06-20
申请号：US17698325
申请日：2022-03-18
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
IPC: H04L65/611 , H04W4/029 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02
CPC classification number: H04L65/611 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02 , H04W4/029
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated with employment related content at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager presented on a computer system. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The message is delivered and the delivery and response to the message are measured to the plurality of observation platforms which relay the message to the plurality of specified devices at the designated time and the designated location.
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公开(公告)号：US11128565B2
公开(公告)日：2021-09-21
申请号：US16738841
申请日：2020-01-09
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Steven Paul Russell , Shiva Cheedella , Jesse Montgomery
IPC: H04W4/14 , H04L12/721 , G06Q30/02 , H04L29/08 , H04W4/02
Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.
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Patent Agency Ranking
公开(公告)号：US20210006610A1
公开(公告)日：2021-01-07
申请号：US17026535
申请日：2020-09-21
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
Abstract: Methods and systems for managing and distributing content and aggregation of data in a plurality of observation platforms are disclosed. A message is generated with content at a content distribution manager. A delivery of the message is scheduled and a plurality of specified devices are specified for delivery in a plurality of observation platforms at a designated time and/or location(s) via the content distribution manager, wherein the plurality of observation platforms are capable of receiving a signal from a first mobile device with a first characteristic that corresponds to an audible source and a second characteristic that corresponds to information indicative of a geographic position of the first mobile device and relaying the signal to a destination based on the first characteristic and/or the second characteristic. The message is delivered to the plurality of observation platforms which relays the message to the plurality of specified devices at the designated time.
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公开(公告)号：US10558938B2
公开(公告)日：2020-02-11
申请号：US16195555
申请日：2018-11-19
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
Abstract: In a method of using an observation platform to determine relative expertise of enterprise employees, a computer system of the observation platform monitors communications from and to a plurality of communication devices which have been routed through a radio access point associated with the computer system. Each of the communication devices is associated with a user who is an employee in an enterprise. The computer system extracts information from the communications including identities of the users. The computer system measures performance of a plurality of the users based on aspects of the extracted information which are related to questions on one or more of products and processes of the enterprise, wherein the questions are posed and responded to via the communications devices. The computer system assigns a numerical ranking of the measured performance by each of the measured users, with respect to other measured users, at responding to the questions.
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公开(公告)号：US20190199624A1
公开(公告)日：2019-06-27
申请号：US16286271
申请日：2019-02-26
Applicant: Theatro Labs, Inc.
Inventor： Steven Paul Russell , Guy R. VanBuskirk , Shiva Cheedella
IPC: H04L12/721 , H04W4/02 , G06Q30/02 , H04L29/08
CPC classification number: H04L45/44 , G06Q30/02 , H04L67/2804 , H04M2203/2038 , H04W4/02 , H04W4/025
Abstract: In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.
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9.发明申请公开(公告)号：US20170213178A1
公开(公告)日：2017-07-27
申请号：US15470235
申请日：2017-03-27
Applicant: Theatro Labs, Inc.
Inventor： Christopher N. Todd , Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella
CPC classification number: G06Q10/06398 , H04L12/4625 , H04L51/18 , H04L67/12 , H04L67/22 , H04L67/306
Abstract: A method for collecting data and deriving performance metrics for one or more users within an observation platform environment is described. The method includes recognizing a user identity based on signals from the communications device; Capturing a user's voice message and the secondary signal indicative of the location of the communications device or the relative proximity of the communications device to other devices; Deriving statistical data comprising: primary statistics, secondary statistics, and higher-order statistics from the secondary signal and voice message; and Storing the user identity, the voice message, the location of the communications device, and the statistical data in a database forming a user record, wherein the user record is processed by an inference engine to derive performance information about the user.
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公开(公告)号：US12218997B2
公开(公告)日：2025-02-04
申请号：US18211142
申请日：2023-06-16
Applicant: Theatro Labs, Inc.
Inventor： Guy R. VanBuskirk , Ravi Shankar Kumar , Shiva Cheedella , Steve Lucy
IPC: H04L65/611 , G06Q10/00 , G06Q30/00 , H04L51/214 , H04L67/63 , H04W4/02 , H04W4/029
Abstract: In a method for managing and distributing content in a plurality of observation platforms, a message is generated at a cloud based component of a content distribution manager in response to user interaction via an interface of the content distribution manager. Responsive to the user interactions and to interactions of third party software via an application program interface with the cloud based component, delivery of the message is scheduled and a plurality of specified devices belonging to a specified class of employees are specified for delivery in a plurality of observation platforms at a designated time and location via the cloud based component. The plurality of observation platforms are located in a plurality of different enterprise locations. The message is delivered to the plurality of observation platforms which relay the message to the plurality of specified devices.
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