公开(公告)号：US20150358362A1

公开(公告)日：2015-12-10

申请号：US14827548

申请日：2015-08-17

Applicant: Vonage Business Solutions, Inc.

Inventor： Jonathan Alexander ,  Ryan Sweet

IPC: H04L29/06

CPC classification number: H04L65/1053 ,  H04L65/105 ,  H04L65/1083 ,  H04L65/4023 ,  H04L67/2842 ,  H04M3/42314 ,  H04M7/0021

Abstract: A system for collecting information associated with a telephonic communication made through a VoIP system by dynamically integrating a plurality of end user software applications including a client side integration proxy in electronic communication with a hosted VoIP PBX. The client side integration proxy includes its own API for communicating and exchanging data with a plurality of end user software applications. Software executing on the client side integration proxy receives a request from the end user to retrieve information about a previous telephonic communication, retrieves data related to the previous telephonic communication from a data store, assigns a portion of a memory cache for storing the retrieved data about the previous telephonic communication, enables one or more of the plurality of end user software applications to access the data about the previous telephonic communication currently stored in the assigned portion of the memory cache, enables one or more of the plurality of end user software applications, in response to the data about the previous telephonic communication accessed from the assigned portion of the memory cache, to update, modify, or add to the data about the previous telephonic communication currently stored in the assigned portion of the memory cache based on data relevant to the previous telephonic communication obtainable or generated by the one or more of the plurality of end user software applications, and retrieves and presents the supplemented data about the previous telephonic communication to the end user.

Abstract translation: 一种用于收集与通过VoIP系统进行的电话通信相关联的信息的系统，通过动态地将多个最终用户软件应用程序集成，所述终端用户软件应用包括与托管VoIP PBX的电子通信中的客户端集成代理。 客户端集成代理包括用于与多个最终用户软件应用程序通信和交换数据的自己的API。 在客户端集成代理处执行的软件接收来自最终用户的请求以检索关于之前的电话通信的信息，从数据存储器检索与之前的电话通信相关的数据，分配用于存储检索到的数据的一部分存储器高速缓存 先前的电话通信使得多个终端用户软件应用程序中的一个或多个能够访问当前存储在存储器高速缓存的分配部分中的先前电话通信的数据，使得多个终端用户软件应用程序中的一个或多个， 响应于从存储器高速缓存的分配部分访问的关于先前的电话通信的数据，基于与存储器高速缓存的分配部分相关的数据来更新，修改或添加当前存储在存储器高速缓存的分配部分中的先前电话通信的数据 先前的电话通信可由一个或多个可获得或产生 多个最终用户软件应用程序，并且检索并向最终用户呈现关于之前的电话通信的补充数据。

公开(公告)号：US20150350153A1

公开(公告)日：2015-12-03

申请号：US14291602

申请日：2014-05-30

Applicant: Vonage Business Solutions, Inc.

Inventor： Randy Layman ,  Robert Michael Smith ,  Jonathan Alexander

IPC: H04L29/12 ,  H04M7/00 ,  H04L29/08

CPC classification number: H04L61/1511 ,  H04L61/3055 ,  H04L67/02 ,  H04L67/28 ,  H04L67/2814 ,  H04M7/0075 ,  H04M7/009

Abstract: A system and method are disclosed herein for account-based domain name system (Account-Based DNS) routing in an Internet Protocol (IP) service network. An IP device is provided for generating SIP or IP service requests. A configuration database that contains an association between a customer account identifier and an account-based DNS address is used by a provisioning service for assigning an account-based DNS address to the IP service request. A proxy server is configured to receive the IP service request. The proxy server is in communication with a server database comprising an association between the customer account identifier, the type of SIP service request and a plurality of feature servers, wherein the proxy server dynamically assigns a forwarding account-based DNS address to the SIP service requests based on the association in the server database so that the SIP service request is forwarded to the assigned feature server.

Abstract translation: 本文公开了一种在因特网协议（IP）服务网络中的基于帐户的域名系统（基于帐户的DNS）路由选择的系统和方法。 提供IP设备用于生成SIP或IP服务请求。 供应服务使用包含客户帐户标识符和基于帐户的DNS地址之间的关联的配置数据库，以将基于帐户的DNS地址分配给IP服务请求。 代理服务器被配置为接收IP服务请求。 代理服务器与包括客户帐户标识符，SIP服务请求的类型和多个特征服务器之间的关联的服务器数据库通信，其中代理服务器动态地将基于转发帐户的DNS地址分配给SIP服务请求 基于服务器数据库中的关联，使得SIP服务请求被转发到所分配的特征服务器。

公开(公告)号：US20150026786A1

公开(公告)日：2015-01-22

申请号：US14473289

申请日：2014-08-29

Applicant: Vonage Business Solutions, Inc.

Inventor： Jonathan Alexander

IPC: H04L29/06 ,  H04W12/12

CPC classification number: H04L63/1408 ,  H04L63/08 ,  H04M3/42314 ,  H04M3/436 ,  H04M7/0078 ,  H04W12/12

Abstract: A system and method are disclosed herein for providing mitigation of fraud in a hosted messaging service while having minimal impact on authorized messaging users. The method includes a system for detecting potential fraud based on multiple and configurable fraud indicators as well as historical data, which can be customized for individual users or groups. The system can terminate in-process messages that are potentially fraudulent and reset the network access credentials for the affected user accounts or devices that have been potentially compromised. The system uses historical data to block further messages from the compromised user accounts or devices to specific destination addresses where the presumed fraudulent messaging activity was directed. In a further aspect, the system and method can automatically reset the network access credentials for authorized users with minimal downtime.

Abstract translation: 本文公开了一种系统和方法，用于在托管消息传送服务中提供减轻欺诈的同时对授权的消息传递用户的影响最小。 该方法包括用于基于多个可配置的欺诈指示符以及可以针对个体用户或组来定制的历史数据来检测潜在欺诈的系统。 系统可以终止潜在的欺诈性进程内消息，并重置受影响的用户帐户或潜在受到损害的设备的网络访问凭据。 该系统使用历史数据来阻止来自被入侵的用户帐户或设备的进一步消息到被推定的欺诈性消息活动被引导到特定目的地地址。 在另一方面，系统和方法可以以最少的停机时间自动重置授权用户的网络访问凭证。

公开(公告)号：US20150295834A1

公开(公告)日：2015-10-15

申请号：US14752086

申请日：2015-06-26

Applicant: Vonage Business Solutions, Inc.

Inventor： Randy Layman ,  Robert Michael Smith ,  Jonathan Alexander

IPC: H04L12/803 ,  H04M7/00 ,  H04L12/851

CPC classification number: H04L47/125 ,  H04L12/56 ,  H04L47/24 ,  H04L65/1053 ,  H04L65/80 ,  H04M3/367 ,  H04M3/42314 ,  H04M7/006 ,  H04M7/0084

Abstract: A system and method is provided for two-tiered load balancing on a hosted voice-over Internet protocol (VoIP) private branch exchange (PBX). The system includes a plurality of client devices, at least one device load balancer, and at least one call load balancer. The device load balancer identifies a device group to which each client device belongs; and a cluster of computing resources for processing calls for the device group. The cluster is assigned to the device group based on prescribed conditions. In response to a communications request, call load balancers in communication with the device load balancers dynamically determine if predefined conditions are currently being met within an identified cluster of computing resources. If the predefined conditions are currently being met, then the communications request for a primary client device associated with the request is established via one of a plurality of server nodes within the cluster of computing resources.

Abstract translation: 提供了一种用于托管语音互联网协议（VoIP）专用小交换机（PBX）上的双层负载平衡的系统和方法。 该系统包括多个客户端设备，至少一个设备负载平衡器和至少一个呼叫负载平衡器。 设备负载均衡器标识每个客户端设备所属的设备组; 以及用于处理针对设备组的呼叫的计算资源群集。 根据规定的条件将集群分配给设备组。 响应于通信请求，与设备负载平衡器通信的呼叫负载平衡器动态地确定当前在所识别的计算资源集群内是否满足预定义的条件。 如果当前满足预定条件，则通过计算资源集群内的多个服务器节点之一来建立与该请求相关联的主客户机设备的通信请求。